Danny was absolutely amazing I would recommend him to my closest family
Jarett P
Customer Reviews for A Better Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Windshield was full of bugs could hardly see .
Ron SVery affordable
Justin J | Overall ExperienceHad a unit for 10 years and never had an issue, great location and best price in Longmont
Rosalind C | Overall ExperienceGreat location on main st with very affordable prices.
Deborah l | Overall ExperienceVery safe location, stored my car and didn't have an issue
Cameron B | Overall ExperienceGood prices and easy drive up access
Ursula C | Overall ExperienceMuy buen servicio
JUAN L | Overall ExperienceBest price in town
Claudia B | Overall ExperienceGreat location to rent a parking spot. Safe and secured
Michelle M | Overall ExperienceDon’t send customer to another city to pick up a tow dolly, esp. when they weren’t told beforehand. Don’t forget to include the furniture pads that were ordered. Don’t be reluctant to give them the last dolly, esp. when they ordered two. Make sure things like wiper blades actually work and there is wiper fluid.
mary hBuen precio y servicio en espanol
Rafael C | Overall ExperienceGreat location and very affordable
SIDNEY R | Overall ExperienceI was very impressed with the pick-up and drop-off process. Was able to easily complete the reservation online. Arrived to pick-up the truck and Aaron helped walk me through the steps remotely. Truck operated as expected. No problems. Returned the truck with quick and easy check-out. Very impressed with the ability to remotely document total mileage and fuel. I took a pic thinking I would need to attach something to verify my usage. Everything was automated and showed up correctly on my bill. Impressive. Thank you...Steve
Steven MAffordable prices and good service
Joshua T | Overall ExperienceClear instructions. Helpful staff. Highly recommend.
Erica IGran servicio
Rene T | Overall ExperienceVery affordable and great location
Matthew M | Overall ExperienceGreat service and affordable prices
Lacey K | Overall ExperienceMake sure pickup info is clearly described. Can't pay cash. Can only use one card to pay. Truck drove very rough. Sticker in truck says return with 1/8th tank but you guys sneak in 3/8th in the contract(this is very shady). Even though I selected pick up in person I still had to do it over the phone. This was the absolute worst rental of any kind i have ever had and will never use uhaul of any kind again.
Timothy HGreat affordable location
Erin D | Overall ExperienceVery affordable
TORRIE S | Overall ExperienceVery affordable
Zachary B | Overall ExperienceThe customer service was great and very efficient! The truck itself was desperately in need of brake care.
Susan BVery affordable
Bruce R | Overall ExperienceAffordable and great access hours
William M | Overall ExperienceOutstanding service, Abe was very helpful and made the rental fast and easy.
Karla N | Overall ExperienceVery affordable
Christian D | Overall ExperienceVery affordable
Matt K | Overall ExperienceGreat location and affordable prices
Zachary M | Overall ExperienceGreat facility, store my van here for a couple of years and never had an issue
Tim B | Overall ExperienceGreat location with parking spots
Jeffrey M | Overall ExperienceExcellent location with best prices in town
MARK F | Overall ExperienceSuper affordable prices
SONYA O | Overall ExperienceGood service and very affordable prices
John B | Overall Experiencethe first guy that helped me out was really polite and professional but we got disconnected and one of his colleagues was helping me finish setting up payment but was getting really snappy with me and rude all because i asked her to repeat herself so i could write it down.
Luis HSecured parking spots
Raymond C | Overall ExperienceVery affordable prices and friendly staff
Mary T | Overall ExperienceGran precio y muy seguro
Miguel N | Overall ExperienceQuick and easy. Employees were really friendly and understanding.
Diondra GVery affordable units
Douglas S | Overall ExperienceThere was lots of mud in the cab of the truck, other than that it worked our good.
JOHN MAffordable and secured location
Keith S | Overall ExperienceReservation was not honored, property manager was not even apologetic. I rented a storage unit somewhere else with different management.
Karri M | ReservationRented on line. All went very well Thank you UHaul
THESSA wExcelente servicio
Edgar F | Overall ExperienceGreat price and good service
Janel C | Overall ExperienceVery affordable location
Sara R | Overall ExperienceHad my RV here for months with out any issues, easy to access
Kali M | Overall ExperienceSecure, well priced, and right off of main street.
Tracy C | Overall ExperienceGreat affordable place. Excellent service
Britt-Marie V | Overall ExperienceI didn’t get the 5 moving blankets I ordered.They only had 2 I was charged for the 1/2 dozen.That’s my only complaint.The lady was very nice and explained everything I needed to do before and after the rental.
Joey LUhaul was dusty in the inside and coated with dust/ice on the exterior. Had difficulty getting home.
William BGreat location, exceptional prices and friendly staff
ELIZABETH R | Overall ExperienceGreat affordable units well located on Main St
John B | Overall ExperienceAll units are drive up that makes it so easy to load and unload
Don M | Overall ExperienceAffordable units with easy drive up units
Teresa F | Overall ExperienceGreat service
Cesar L | Overall ExperienceFriendly service and very affordable units
Noemi C | Overall ExperienceGreat location, great customer service! They always called back promptly.
Rob M | Overall ExperienceThe trailer performed flawlessly
Jim HThank you
Isaac pHard to find, but excellent and friendly service!
Cindy WNothing.
Michael AEasy drive up access and great affordable prices
Tait B | Overall ExperienceFair price and good service
Steven L | Overall ExperienceBest price in town and easy access, great location off Main st
ROBERTA K | Overall ExperienceHad my truck parked here for years and never had an issue, great affordable location
RON D | Overall ExperienceEast to miss the driveway limited signage.
Mark KEasy and convenient pick up and drop off
Linda ABest prices in town and off Main st
Alfredo R | Overall ExperienceGreat storage facility!
Nick S | Overall ExperienceAffordable price and good service, they also have Uhaul rental
Heidi A | Overall ExperienceGood service and great price
YOLANDA B | Overall ExperienceBest prices in town
Morgan R | Overall ExperienceGreat prices and excellent service
Courtney G | Overall ExperienceAttendant was helpful, helped us locate the electric hookups
Angelina KThe Uhaul app has never worked for me and it's a particularly awful situation when the location doesn't have people there. Fix the app or don't offer off hours pick ups.
Sara VThe ring doorbell provided a good way to contact the site operator
Christopher AVery affordable prices
Greg B | Overall ExperienceHelpful and polite. Got us taken care of and very professional.
Dwayne CGreat service , called to help us do the 24/7 pick up
Donald HIts small but had what I needed. no bathrooms.
Kyle EGreat drive up access and affordable prices
Barbara C | Overall ExperienceGreat affordable location
Melissa W | Overall ExperienceEasy monthly rental with no commitment
Melissa M | Overall ExperienceWe moved out before the end of the first month and we got charged for a second month. Very disappointing and staff unwilling to help. Extremely expensive and we are very angry. We will be leaving reviews online as such.
Jordan I | Overall ExperienceTell the customer about the tow setting being the default, that you have to turn it off to drive with the transmission working normally.
Patricia PRented for one month with no commitments
ELVIRA G | Overall ExperienceParked my car here for a year and was great, had no issues
JOHN F | Overall ExperienceMonth to month lease easy to terminate
Aletta M | Overall ExperienceGreat service
Brenna G | Overall ExperienceGreat affordable prices and well maintained
Heather K | Overall ExperienceHad stuff here to about 6 years and never had an issue
michelle c | Overall ExperienceGreat service
Tomas A | Overall ExperienceVery accessible price compare with other companies, place is secured and I never had an issue
David L | Overall ExperienceBuen servicio y en espanol
Alejandra L | Overall ExperienceExcelente servicio en espanol, muy buen precio.
Agustin S | Overall ExperienceCarla was very helpful and friendly! She made the process extremely easy! The equipment was clean and well-maintained.
Michael PThe biggest problem is that the facility is very difficult to see from a busy road. I drove by twice before identifying something which actually had the U-haul name on it way back from the road and between other businesses. The signage is the major problem. Otherwise service was good and drop off relatively easy.
John LDirt lot with nobody present.
Sean RThis place was awful!!!
Gerald AThis was a gated yard with no one on site. I got into the yard because someone using the storage part of the facility had punched in their code. I couldn’t make the turn with the trailer and had to unhitch and pull the trailer with the dolly, which had a flat tire. I couldn’t pull it to the front of the yard where the rest of the Uhaul equipment was, so I had to leave it at the side of the yard. Now I was locked in the yard with no code and had to climb over the fence, only to remember that I hadn’t taken pictures or put the contract into the key return. Had to climb back over the fence for that. This facility was very poor. Did I say that strongly enough? Not by a long shot. I even tried to call them, but I only got a recording. These folks should not be representing Uhaul. I just hope this doesn’t come back on me at all. I did my part, I believe, as best as I could. Terrible experience with this drop off location!!!
Gerald AGreat affordable place and conveniently located off main st
CHRIS W | Overall ExperienceNobody available on site. Ring doorbell system to return truck.
Jennifer HIt was a muddy dump. Minimal equipment available and a small shack. It was not where I expected to pick up my trailer. I was forced to travel an extra 25 miles to get it
Kenneth BAwesome location
Gary H | Overall Experience1: Truck access required gate code. Gate code should be provided BEFORE locating truck, not after. 2: Truck key was in wrong box. I had to call customer service, who thankfully had all box codes.
Eliot MAffordable parking sports
LOUIS T | Overall ExperienceAffordable and well kept
Carlos G | Overall ExperienceGreat clean and affordable facility
Jacklynne C | Overall ExperienceService was great and staff was helpful. All went very well.
MANUEL GThe only downside was how expensive storage units are these days. Especially here in Colorado. It’s a nice place for storage, but not cheap. Other than that it’s a nice place.
SHAWN P | Overall Experiencevery affordable
Teresa J | Overall ExperienceVery East Process & Great Customer Service ! Thank You!
OTHO SI turners in after hours and via phone and video the lady who answered was very helpful
John AThanks
Michael BGreat location to keep my camper
Marianne L | Overall ExperienceGreat location
DESMON T | Overall ExperienceNice affordable location
Michael G | Overall ExperienceKept my car here for a while and had no issues
ROBERT M | Overall ExperienceFriendly staff
MARK S | Overall ExperienceNobody on site though the web site indicated they were “open”. Small lot, confusing instructions.
George FTruck leaked. Cab and cargo got wer in the rain
SUSANNE SBest price in town
RICHARD F | Overall ExperienceExcelente servicio
Martha G | Overall ExperiencePros: Guy working there was very pleasant and efficient. Was hooked up and on my way in minutes. He gave me a gate code so that I could drop off the trailer after hours. Super convenient. Very easy experience. Equipment was in excellent shape and worked great. Cons: Only con is that the parking lot was full of large mud puddles. Had to be careful how to backed in the trailer on return so that I wouldn't step out into a mud bath :-)
BRENDAN MWe were originally told to return equipment to 208 s main st. Longmont co 80501 via text. That was just a small parking lot and there was nowhere to return truck to. We also had the 26” truck and a trailer so that was very unfortunate to have to try to get in and out of a downtown small parking lot which clearly was not a correct address. We have had nothing but bad experiences with Uhaul every time we have dealt with them. This will be our last.
Christopher CGreat affordable facility
JOANNA B | Overall ExperienceWanted to return early and did not get response to obtain a code to get in lot.
NANCY EBest prices in town. Friendly staff
AROON E | Overall ExperienceStored my RV here and had no issues. Great access
Sara R | Overall ExperienceGreat prices, the best in Longmont.
RACHEAL C | Overall ExperienceNice affordable place, awesome prices
Haylee P | Overall ExperienceThey were closed when i dropped off the trailer so I can't confirm any of the above.
ERIC FExcellent customer service!
CHRISTINE NEasy and efficient
AARON TOne month rental with no commitment
Dave H | Overall ExperienceGreat location off Main St.
Henry A | Overall ExperienceOnly open 5 hours a day, never answers phone, charged $36 for a "Missing/Damage Fee" that no one seems to have any idea what it's for. Filing dispute with bank.
DANIEL HGreat location
TOM M | Overall ExperienceGreat location off Main St, kind of hidden and easy drive up units.
Athen A | Overall ExperienceSuper convenient access hours and great staff
Michael S | Overall ExperienceAwesome place to park your vehicular, no issues
Vincent P | Overall ExperienceGreat access
LUMI C | Overall Experience1. My unit was clean. The outside aisles were often had lots of ruts and craters in the dirt, and had no drainage in the rain or snow. 2. The area seemed secure. I didn’t enter at night so I don’t know about the lights. 3. There didn’t seem to be anyone there for a lot of the times I was there. To be fair, I didn’t drop by very often. 4. The gentlemen I had spoken to were helpful. I think Aaron was the gentleman I’ve spoken to lately and he was friendly. I spoke to a woman after I rented a truck for May, and she was abrupt. I told her that the lock would not close to lock on the back lock. She was curt and showed no customer service skills. It was her behavior that got me thinking it was time to leave. I’d been with you people for 4-5 yrs and I didn’t need to allow myself to be treated like that. 5. I don’t know if I would recommend your facility. The unit was kept free of animals, spiders and bugs. The aisles were not kept in good shape. They looked like they never got leveled off. And the woman who works there could use a lesson in courtesy. The last thing I needed, after moving all day, was her telling me I didn’t deserve money off for having to buy a lock at 10pm the night before. She showed no consideration or good service skills.
ELLON D | Overall ExperienceThank you for everything and definitely will recommend your storage facility anytime once again thank you 😊
CONRAD R | Overall ExperienceBest price in town
Derek S | Overall ExperienceDid a one month rental with no commitments
Jodell S | Overall ExperiencePerfect location for my RV
Omar F | Overall ExperienceGreat location in the middle of town
Athen A | Overall ExperienceMonth to month lease, and easy access to back a trailer in
Jeff D | Overall ExperiencePerfect place to keep our moving truck, great access and no issue, well secured property.
Pink D | Overall ExperienceHad to park my car for one month and it was great they even called me when the tarp came off my car. People that care.
Ted W | Overall ExperienceStored my car here for years, never had an issue drove it out the same way I drove it in
Luke M | Overall Experiencerented for 2 months, easy to cancel
Sergio F | Overall ExperienceRented online and got a free lock, easy Uhaul site to pay and rent units. Got access to my unit right away.
Darrick S | Overall ExperienceHad a unit here for 2 month and was able to rent a truck to move out when I needed one.
Hery P | Overall ExperienceRented a unit for years while I was out of state taking care of my mother, my stuff was secured and rented a truck from here to move my stuff out. They are very good at calling if there is an issue and they contact you right away. Very happy with the service and would recommend to any one looking for an affordable storage
ELIZABETH O | Overall ExperienceEasy online rental
Sarah V | Overall ExperienceHad my van parked here for a couple of months, easy and convenient access. The facility is gated and has cameras.
Stefan M | Overall ExperienceEasy and convenient location off Main st.
Tiana M | Overall ExperienceHad a parking spot here for a year and never had an issue, very affordable and easy to access my car anytime.
Charles L | Overall ExperienceGreat location, best price in time.
Chamblee A | Overall ExperienceRented a parking spot here for a few month and was perfect, I did all my paperwork online since I'm out of state and they directed the driver to where to park.
Julie B | Overall ExperienceRented online, was super easy and convenient. No long term commitment, I rented only for one month and didn't have to pay for anything else other then the first month.
Joseph D | Overall ExperienceHad a parking spot here for a while and it was secured and affordable.
Victoria S | Overall ExperienceHad my unit for a little over a year and had no issues.
Natalia J | Overall ExperienceHad a storage here for a few months and they had the best price in town. Easy access, drive up and off main.
Kari T | Overall ExperienceStored my RV for a month, great place no issue what so ever, Gated and cameras in all the facility.
VAN H | Overall ExperienceRented a parking spot here for my Camper and it was great. I never had an issue easy access and I didn't have to back it up I had a pull through spot. I will rent here again if I ever need a spot for my camper.
Doug S | Overall ExperienceI rented this unit on line, and it was super easy and got a free lock. I liked that you don't need to see anyone to rent or pay, you are able to do everything online.
Joshua C | Overall ExperienceI rented this unit for a little over a year, never had an issue. Drive up and easy to access and the rent was super cheap, I called everywhere in Longmont and they seem the best price in town. I also never got a rate increased in the whole time I was here.
Ronald B | Overall ExperienceNo complaints, convenient location, had access whenever I needed it.
Aaron F | Overall ExperienceNo issues even though the lot was unpaved i was surprised
CASEY S | Overall ExperienceNeeded a unit, quick, they helped me out and got me into a unit in under 5 minutes. Great experience.
James E | Overall ExperienceNeeded a place to store my boat, and even though the spot was outdoors I removed it in the same condition I brought it in in
RUTH B | Overall ExperienceGot 2 units here and great price, this is the best price in all Longmont.
Randy H | Overall ExperienceI had my stuff here for years and I never had an issue.
MARTIN R | Overall ExperienceVery great prices, actually the best in Longmont since I called around everywhere. Secured location and easy to get too.
Jan H | Overall ExperienceThey always worked with me when I got behind in my payment, very understanding and friendly people.
Ashley Z | Overall ExperienceStore my belongings here for a couple of years and never had an issue, very well located off Main St and easy access.
Richard S | Overall ExperienceExcelente lugar buen precio. Hablan espanol y son muy amables.
ESTEBAN P | Overall ExperienceConvenient location and contactless rentals if you ask. Good prices.
Frank B | Overall ExperienceRented a storage unit and a moving truck. No issues with either. Good prices and friendly employees. Will use again.
Lindsey W | Overall ExperienceGood location, fair price.
Ryan B | Overall ExperienceBest prices for storage in Longmont
Yasmany P | Overall ExperienceThanks a lot.
Ashley Z | ReservationThanks!
Sandra M | ReservationGood storage.
Aaron F | ReservationGreat price!
Amy O | Reservationbest rental experience i have ever had highly recommend
Shaun H | ReservationBest price in town for storage.
Cody W | ReservationThey have the best prices for storage.
Sydni W | ReservationThanks for everything!
Sherry S | ReservationExcellent storage.
EZRA C | ReservationExcellent storage facility and they have Uhaul rentals, too!
Jessica S | ReservationExcellent location. Good price and managers were friendly.
Terry W | ReservationExcellent customer service.
DORA A | ReservationExcellent staff and location!
Isabel v | ReservationThe girl in the office was very friendly and helpful and even gave me a free month when I got the unit.
DAMON S | Overall ExperienceHad my car stored here, never had an issue.
JACQUEL N | Overall ExperienceHad my trailer and a storage unit here, great location in north Longmont, easy access.
TODD B | Overall ExperienceHad my RV and boat stored here, great location
DEVIN M | Overall ExperienceUnit reserved was more of an office than a storage unit. No roll up door. Staff very helpful.
Privacy R | First ImpressionsI changed my mind and used a different facility.
Privacy R | First ImpressionsGreat customer service, upgraded us to next largest size with no hassle. Thanks!
Privacy R | First Impressions