Customer Reviews for A Avanti Self Storage East
(U-Haul Neighborhood Dealer)

302 reviews

121 N Country Club Rd   Muskogee, OK 74403
(at Chandler Rd)

(918) 683-6568

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 8:30 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(918) 683-6568

121 N Country Club Rd
Muskogee, OK 74403
(at Chandler Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 8:30 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jonathan B. 
Rating:
5.0

Drop off right down street fro Apartments!!!

Gwen K. 
Rating:
5.0

The sales rep was really helpful and had a terrific personality. She was really kind

Susan S. 
Rating:
5.0

Customer did not leave a comment.

Jack F. 
Rating:
4.0

Customer did not leave a comment.

Heather L. 
Rating:
4.0

Excellent service . Wouldn't change a thing .

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

Karla J. 
Rating:
3.0

Customer did not leave a comment.

Xe V. 
Rating:
5.0

GET A COUPLE OF THE 4'X7" TRAILERS ; HALF THE PRICE OF THE 5"X9" TRAILERS. WONDERFUL AND VERY FRIENDLY AND HELPFUL ASSOCIATE. VERY EASY PROCESS OVERALL.

Richard R. 
Rating:
5.0

Nothing really the lady that was working was really fast and efficient and explained the whole process and helped me decide what i needed to rent. The location was great. No complaints.

Sonya W. 
Rating:
5.0

VERY , VERY FRIENDLY STAFF , GREAT DEALS (PRICES) , EASY PROCESS , EQUIPMENT IN VERY GOOD CONDITION. WAS AMAZED AT HOW EASY AND FAST IT WAS TO GET WHAT I NEEDED AND GET ON MY WAY . FRIENDLIEST PEOPLE I'VE MET SINCE MOVING TO MUSKOGEE, OK. THREE YEARS AGO. WILL DO BUSINESS WITH THEM AGAIN , AND WILL RECOMMEND THEM TO FRIENDS AND FAMILY.

Richard R. 
Rating:
5.0

big help

JEFFREY N. 
Rating:
4.0

Customer did not leave a comment.

Kristen D. 
Rating:
5.0

Customer did not leave a comment.

christian R. 
Rating:
5.0

A closer location to pick up would have been helpful.

Stacie V. 
Rating:
5.0

Have an arrow pointing towards the key drop box cause the name tag threw me way off.

Allen P. 
Rating:
4.0

You guys made it easy to move with u-haul you guys are excellent

Heather S. 
Rating:
5.0

Customer did not leave a comment.

judy P. 
Rating:
2.0

Customer did not leave a comment.

Donna B. 
Rating:
5.0

I would have liked to been informed about the final payment, which for some reason became two payments. Thanks for the two bank fees that I incurred.

Paul S. 
Rating:
3.0

Customer did not leave a comment.

Elsie H. 
Rating:
2.0

The person renting the vehicle, was not able to properly use the computer, or was not knowledgeable of how to use it. It was not a pleasant experience waiting on them, as they had to call for help. I will not rent from Uhaul again if I can help it.

Ken M. 
Rating:
5.0

The lady at UHail store was real nice and helpfull.She was great at helping me get all i needed to make the move better Thank you Patsy Williams

Patsy W. 
Rating:
5.0

Great service Thank you for your help

ronald G. 
Rating:
4.0

Customer did not leave a comment.

Melissa R. 
Rating:
1.0

Customer did not leave a comment.

Sean G. 
Rating:
5.0

Customer did not leave a comment.

STEVE C. 
Rating:
5.0

Customer did not leave a comment.

ALYSSA S. 
Rating:
5.0

Customer did not leave a comment.

Clyde P. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY C. 
Rating:
5.0

Customer did not leave a comment.

TAMMY S. 
Rating:
5.0

Very friendly.

Jeff P. 
Rating:
1.0

There was damage to drivers door at pick up but employee assured me that the stickers placed on it showed that I received it with door damage. To improve: the stickers could have been there before I pointed it out. Great ride and power on the highway. I got one of the newer trucks, comfortable and clean.

Oleta K M. 
Rating:
3.0

Customer did not leave a comment.

James H. 
Rating:
4.0

My rental was moved to a different location without notice. I appreciate that U-Haul was able to help me find a reasonable alternative close by, but I was distressed by the fact that I was not explicitly notified that my pickup location had changed. Instead, a second rental reservation appeared on my account without notice, and I had to be informed by the clerk at my preferred drop-off location that this was an intentional change. I suspect that not everyone who rents from U-Haul has the same level of flexibility when it comes to driving to a second location to pick up their truck, so explicit notice of these changes would be greatly appreciated.

James H. 
Rating:
5.0

We received excellent customer service both days even though we got there right before closing each day.

THOMAS S. 
Rating:
3.0

The truck smelled extremely bad like marijuana and I later found small pieces of marijuana in the floor.

Keden S. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA C. 
Rating:
5.0

Customer did not leave a comment.

Kiera S. 
Rating:
5.0

Let them to sweep out the truck when they pick up the truck! Other than that everyone was super nice and helpful!!

Ciara T. 
Rating:
4.0

Customer did not leave a comment.

CHARITY C. 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

timothy O. 
Rating:
5.0

The lady who helped me was fantastic. I will definitely go back when I need to.

Eddie K. 
Rating:
5.0

Customer did not leave a comment.

robert M. 
Rating:
5.0

Friendly and helpful employee. Also very efficient with reservations and the pick up process. Clearly answered any questions I had. Call A Avanti Self Storage East if you need a U-Haul in or around the Muskogee area!

Jeff M. 
Rating:
4.0

Customer did not leave a comment.

robert B. 
Rating:
5.0

Customer did not leave a comment.

Logan R. 
Rating:
5.0

Customer did not leave a comment.

Amber G. 
Rating:
5.0

Customer did not leave a comment.

GARY C. 
Rating:
5.0

Customer did not leave a comment.

ramona P. 
Rating:
5.0

Customer did not leave a comment.

john W. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN H. 
Rating:
3.0

The location was fine, but I feel like the reservation line should have informed me of the price changes from the reservations I had made online to the changes I felt surprised by at the location. I was not pleased to be paying more for the daily insurance and mileage, after being called to have to change my location and vehicle preference

Karen E. 
Rating:
4.0

Customer did not leave a comment.

Gary C. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

PAMELA A. 
Rating:
5.0

Gail, the manager, was an excellent help. Courteous and on the ball. She even helped suggest how I could obtain loading help. Thank you, Valerie Kit Love

Valerie L. 
Rating:
5.0

Customer did not leave a comment.

Sharon K. 
Rating:
5.0

Excellent customer service

Michael P. 
Rating:
4.0

Customer did not leave a comment.

Ralph R. 
Rating:
5.0

Customer did not leave a comment.

Paul F. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Kara F. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Keep up the good work.

Greg B. 
Rating:
3.0

Customer did not leave a comment.

Caitlin G. 
Rating:
5.0

When I dropped off I had to unhook the trailer. However not a big deal. Thank you

John W. 
Rating:
1.0

Truck's oil light was on. We asked about it and we're told not to worry about it that maintenance would be done after we turned it in. That was disconcerting but it was close to closing time and they had no other trucks so we were stuck. Later when we looked down at the gas indicator, we saw it only had 1/4 of a tank not the 1/2 they put on the contractor. The truck had problems shifting and the air conditioner worked only intermittently.

Whitney R. 
Rating:
4.0

Everything worked out good

Lee T. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
4.0

Customer did not leave a comment.

Don A. 
Rating:
4.0

Uhual in Muskogee isn't open on Holidays. Need to have a location that isnt privately owned so people can do business.

Jerry M. 
Rating:
3.0

Employee on duty had absolutely no knowledge of trailers and could not answer even the most basic technical questions.

james C. 
Rating:
5.0

Customer did not leave a comment.

Jack F. 
Rating:
5.0

Customer did not leave a comment.

Dwight M. 
Rating:
5.0

Customer did not leave a comment.

Richard T. 
Rating:
4.0

This location was great but uhaul.com customer service was horrible.

John M. 
Rating:
5.0

Customer did not leave a comment.

Angela B. 
Rating:
5.0

Very friendly helpful employees. I highly recommend this location for renting Uhaul's

LEANN H. 
Rating:
3.0

For the hitch ball that says 2" to 2 5/16" there was no 2 5/16 " ball had to buy one myself.

Justin N. 
Rating:
3.0

Customer did not leave a comment.

Don L. 
Rating:
4.0

N/A

LaTesha B. 
Rating:
3.0

Customer did not leave a comment.

dan F. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

Evelyn C. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
4.0

Customer did not leave a comment.

Amy D. 
Rating:
5.0

Customer did not leave a comment.

Janece W. 
Rating:
5.0

absolutely fantastic. great location, great equipment, great team members. i'll be back if i ever need another on in this area. i will come to this location. i rate it a 10..

Randy T. 
Rating:
5.0

Customer did not leave a comment.

JERRY C. 
Rating:
5.0

Customer did not leave a comment.

liz B. 
Rating:
4.0

Customer did not leave a comment.

Vickie J. 
Rating:
3.0

Customer did not leave a comment.

dorothy B. 
Rating:
5.0

A Avanti did a fantastic job taking care of me when the U-Haul system went down the morning of 2/24/18. With their service being out nationwide, I was scared that our move would be delayed, and that we would have a hard time trying to find something else to suit our needs. Fortunately, Gayle kept trying and was eventually able to get us out the door with a manual contract. Our move continued as planned and we were even given a discount because of the service being down. While I am disappointed with U-Haul's system, I am extremely impressed that A Avanti went above and beyond to help us, even when they could have turned us away. My suggestion would be to refrain from updating your system on the busiest day of the week.

April M. 
Rating:
3.0

Customer did not leave a comment.

Janice G. 
Rating:
4.0

Customer did not leave a comment.

josh A. 
Rating:
4.0

Customer did not leave a comment.

Diane B. 
Rating:
5.0

Customer did not leave a comment.

sherry T. 
Rating:
5.0

Customer did not leave a comment.

Jaesen S. 
No reviews have been submitted for this location.

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