Comentarios del cliente para A 1 Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de A 1 Self Storage

Grado total:

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Kathy D. en

Grado:

Thank you ms. Sherrie she’s the best.

Marion R. en

Grado:

Sherie Douglas was so accommodating and helpful! She rescued me with a substitute truck when a previous renter had not returned a truck on time. Her patience with my learning curve on the U-Haul App was heartwarming. PLUS, she's funny and sweet! Thanks, again U-Haul and Sherie!

Marilyn S. en

Grado:

El cliente no dejó un comentario.

Bill W. en

Grado:

As is; is great!

Katharine S. en

Grado:

The location of this office is a little difficult to find as it is hidden behind a flea market. The woman who manages the place is competent and efficient.

Christina M. en

Grado:

El cliente no dejó un comentario.

Amie C. en

Grado:

Please ensure that when you transfer a customer from another location that you make sure the reservation pick up time is when they are open. We had a 8 am but the place didnt open until 9am. The lady was very friendly.

Hope R. en

Grado:

Pleasurable experience here!!

JEFF M. en

Grado:

The lady was great, however, there is not enough room at this location to have a U-Haul store. I had to maneuver through storage units to pick up the trailer, and the trucks for rent were just parked on the side of a dirt road. I reserved the trailer online and this was not even listed as a pick up location. I never received the confirmation phone call the night before. Then when I tried to call to confirm, there was confusion because when you google A-1 Self Storage you get the storage office which is separate from the U-Haul office. Next time I will just call the main U-Haul store directly and reserve over the phone. Nothing was ever communicated to me about the trailer hitch or lighting connector. I figured since they didn't even state was size hitch ball the trailer required that it must be provided with the trailer. Fortunately I brought both sizes of my own hitches with me just in case and one of them was the correct size. Unfortunately I was forced to purchase an adapter for the lighting connector for $12.95. This is ridiculous! This is a rental trailer that could be towed by a wide range vehicles. U-Haul should provide the hitch and any necessary adapter as part of the trailer rental instead of screwing the customer by luring them into a situation where they have to unexpectedly purchase extra items at the U-Haul store. Shame on you U-Haul!

Steven H. en

Grado:

Weird location, attendant was fine to work with and thoughtful. Awkward storage for the trailers and hard to get in and out of.

Ignacio N. en

Grado:

The person in charge is very rude and very unprofessional he called me a lot times to follow the drop of , he left so many messages I call that a harrasment he should stop calling the customers and wait until the customer turn in the truck.

Christopher T. en

Grado:

El cliente no dejó un comentario.

Herman J. en

Grado:

Obscure location, Rep very friendly and helpful.

stephen K. en

Grado:

Nothing. Location was fully stocked and service was friendly, courteous, and efficient.

Cheri R. en

Grado:

El cliente no dejó un comentario.

Virginia Y. en

Grado:

Each time I tried to get u-haul on line. It was like going through a maze. Very poor as they wanted me to register again and again. They cancelled my original reservation and I had to call three times. On-line is very bad.

Kelsi S. en

Grado:

There were a lot of shady looking people just hanging around their storage units. 2 large dogs running around off leash.

martin G. en

Grado:

The agent was friendly and professional. If it was not for a trailer being unavailable in Klamath Falls, I would go there again.

Donna M. en

Grado:

Change managers

Stacey W. en

Grado:

El cliente no dejó un comentario.

Tony N. en

Grado:

Sheri was amazing and so easy to deal with.

bruce R. en

Grado:

The truck was clean inside but the outside was not washed at all it had bugs and dirt all over it

Nathanial M. en

Grado:

El cliente no dejó un comentario.

Gerhardus V. en

Grado:

Horrible experience! Truck 24/7 is horrible Hire faces/ people to help your clients Truck was only 1/4 full we returned full On the phone for hours just trying to use the truck It was a waste of time

andrea B. en

Grado:

El cliente no dejó un comentario.

Randy C. en

Grado:

Friendly and easy to work with

alex B. en

Grado:

Very difficult to navigate this site especially after hours.

Amanda G. en

Grado:

Sherri is very sweet and knows her stuff!

Mitchell C. en

Grado:

El cliente no dejó un comentario.

STEVE D. en

Grado:

Service was pleasant and professional.

Linda C. en

Grado:

El cliente no dejó un comentario.

Sandy T. en

Grado:

El cliente no dejó un comentario.