Comentarios del cliente para A 1 Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de A 1 Self Storage

Grado total:

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Hope R. en

Grado:

Pleasurable experience here!!

JEFF M. en

Grado:

The lady was great, however, there is not enough room at this location to have a U-Haul store. I had to maneuver through storage units to pick up the trailer, and the trucks for rent were just parked on the side of a dirt road. I reserved the trailer online and this was not even listed as a pick up location. I never received the confirmation phone call the night before. Then when I tried to call to confirm, there was confusion because when you google A-1 Self Storage you get the storage office which is separate from the U-Haul office. Next time I will just call the main U-Haul store directly and reserve over the phone. Nothing was ever communicated to me about the trailer hitch or lighting connector. I figured since they didn't even state was size hitch ball the trailer required that it must be provided with the trailer. Fortunately I brought both sizes of my own hitches with me just in case and one of them was the correct size. Unfortunately I was forced to purchase an adapter for the lighting connector for $12.95. This is ridiculous! This is a rental trailer that could be towed by a wide range vehicles. U-Haul should provide the hitch and any necessary adapter as part of the trailer rental instead of screwing the customer by luring them into a situation where they have to unexpectedly purchase extra items at the U-Haul store. Shame on you U-Haul!

Steven H. en

Grado:

Weird location, attendant was fine to work with and thoughtful. Awkward storage for the trailers and hard to get in and out of.

Ignacio N. en

Grado:

The person in charge is very rude and very unprofessional he called me a lot times to follow the drop of , he left so many messages I call that a harrasment he should stop calling the customers and wait until the customer turn in the truck.

Christopher T. en

Grado:

El cliente no dejó un comentario.

Herman J. en

Grado:

Obscure location, Rep very friendly and helpful.

stephen K. en

Grado:

Nothing. Location was fully stocked and service was friendly, courteous, and efficient.

Cheri R. en

Grado:

El cliente no dejó un comentario.

Virginia Y. en

Grado:

Each time I tried to get u-haul on line. It was like going through a maze. Very poor as they wanted me to register again and again. They cancelled my original reservation and I had to call three times. On-line is very bad.

Kelsi S. en

Grado:

There were a lot of shady looking people just hanging around their storage units. 2 large dogs running around off leash.

martin G. en

Grado:

The agent was friendly and professional. If it was not for a trailer being unavailable in Klamath Falls, I would go there again.

Donna M. en

Grado:

Change managers

Stacey W. en

Grado:

El cliente no dejó un comentario.

Tony N. en

Grado:

Sheri was amazing and so easy to deal with.

bruce R. en

Grado:

The truck was clean inside but the outside was not washed at all it had bugs and dirt all over it

Nathanial M. en

Grado:

El cliente no dejó un comentario.

Gerhardus V. en

Grado:

Horrible experience! Truck 24/7 is horrible Hire faces/ people to help your clients Truck was only 1/4 full we returned full On the phone for hours just trying to use the truck It was a waste of time

andrea B. en

Grado:

El cliente no dejó un comentario.

Randy C. en

Grado:

Friendly and easy to work with

alex B. en

Grado:

Very difficult to navigate this site especially after hours.

Amanda G. en

Grado:

Sherri is very sweet and knows her stuff!

Mitchell C. en

Grado:

El cliente no dejó un comentario.

STEVE D. en

Grado:

Service was pleasant and professional.

Linda C. en

Grado:

El cliente no dejó un comentario.

Sandy T. en

Grado:

Get rid of the dealer at Chevel's Auto Sales on Riverside & 12th st in Medfford OR. He wasn't there, nor was anyone else when we went to pick up the trailer. I called him and he was at an auction and none of his employees were there either. Went to the main store, they didn't have one avaiable. They sent us to Phoenix Or to get one.That lady

Kathleen O. en

Grado:

El cliente no dejó un comentario.

Kira C. en

Grado:

The drop off location was behind storage units that were doing a flea market, it was fairly hard to find. The woman at the drop off location was not in her office once I finally found it. The person who was in charge of the storage units had to go find her for me. When she finally showed up, she only asked if I had put gas in the tank and told me I was good to go without asking me to sign anything. The way she was acting made me wonder if she was on some kind of drug.

larry W. en

Grado:

Best ever

MICHAEL P. en

Grado:

El cliente no dejó un comentario.

Brad B. en

Grado:

El cliente no dejó un comentario.

Corinne S. en

Grado:

El cliente no dejó un comentario.