Comentarios del cliente para A 1 G&V Towing

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de A 1 G&V Towing

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JUDY B. en

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El cliente no dejó un comentario.

Crystal M. en

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El cliente no dejó un comentario.

JERRY D. en

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El cliente no dejó un comentario.

EUGENE J. en

Grado:

El cliente no dejó un comentario.

Michael S. en

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El cliente no dejó un comentario.

Steve I. en

Grado:

Very good experience

kelsey M. en

Grado:

El cliente no dejó un comentario.

Marjorie H. en

Grado:

Very curtious had no problems what do ever! Explained exactly what I needed to do excellent service

Tanya R. en

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El cliente no dejó un comentario.

Nicole B. en

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El cliente no dejó un comentario.

BETTY R. en

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El cliente no dejó un comentario.

Tremayne S. en

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El cliente no dejó un comentario.

Belesa T. en

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El cliente no dejó un comentario.

Jimmy G. en

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El cliente no dejó un comentario.

Bryan M. en

Grado:

El cliente no dejó un comentario.

Ronald B. en

Grado:

"Brenda" (the lady at the rental counter) represents the location owner and U-Haul very well. She is very professional, knowledgeable and helpful in walking the customer through the rental process. She answered all of my questions; and she went out of her way to make sure we got the truck we needed and it was totally ready for our long drive to the Chicago area. Hats off to "Brenda", for a job well done!!

Claire C. en

Grado:

Thank you for the answers to my "local" questions! Drop off was simple and quick.

Robert R. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

El cliente no dejó un comentario.

Robert C. en

Grado:

El cliente no dejó un comentario.

wayne K. en

Grado:

RIGHT REAR TAIL LIGHT & BRAKE LIGHT ON CAR DOLLY DID NOT WORK THEY SAID IF I WANTED ANOTHER DOLLY I HAD TO GO SOMEWHERE ELSE I DID NOT HAVE TIME FOR ALL THIS RUNNING AROUND THIS WAS A BUNCH OF BULL CRAP

Brian B. en

Grado:

Sam and Brenda were awesome! There was a mixup with u-haul, but Sam and Brenda worked quickly to straighten it out. They were both so friendly and both went out of their way to help us. I would highly recommend this location! As far as u-haul, the company, you should probably figure out a better communication system. If it wasn't for Sam and Brenda at G&V Towing, this would not have been a good review.

Richard H. en

Grado:

El cliente no dejó un comentario.

tyler S. en

Grado:

El cliente no dejó un comentario.

nelesha C. en

Grado:

El cliente no dejó un comentario.

Victor O. en

Grado:

El cliente no dejó un comentario.

Allean K. en

Grado:

Staff Is Working well. No Bad Experience I am Pleased of this Location. Will Rent again. I will recommend service to others. Thank You!

Samantha G. en

Grado:

You guys lost my reservation under my name and phone number then made me pay $100 extra for it which left me and my kids broke. The ladies both said I would get it back upon returning the truck but again more lies....

Margaret S. en

Grado:

El cliente no dejó un comentario.

Jason G. en

Grado:

El cliente no dejó un comentario.

Carl H. en

Grado:

If you are in need of a trailer or a truck this is the location in South hill va where you need to go for friendly service always respectful fast service look no further this is the best location in South hill

Carl H. en

Grado:

I started renting at this location since 2016 and every time I rent I have the best experience best customer service. They get you in and out quickly if there is a light out they stop what they are doing and fix it right then. Always service with a smile I would recommend this location to you all I stead of the other south hill location.

jeff J. en

Grado:

Business and customer service was great thanks

Candyce W. en

Grado:

El cliente no dejó un comentario.

Keith S. en

Grado:

El cliente no dejó un comentario.

maurice R. en

Grado:

Don’t rip off people on the fuel.

Michael P. en

Grado:

These people were hands down the nicest folks I have ever met in my life, they assisted me with pulling the truck into their location disconnecting my car and the dolley. They voiced their concerns related to the extra fees, and it was extremely helpful. Had they also been the ones to rent to me I would return in a heartbeat.

wilma B. en

Grado:

El cliente no dejó un comentario.

Brandon R. en

Grado:

Owners were rude, didn’t provide any direction, the gentleman running the place became frustrated when I put the trailer in the spot I was told by the woman at the desk and began shaking his head and then when I parked it where I was told to by the woman he came out, got in my vehicle without asking and moved the trailer. Terrible experience and very unprofessional.

JOSEPH H. en

Grado:

El cliente no dejó un comentario.

Monique L. en

Grado:

El cliente no dejó un comentario.

Eileen F. en

Grado:

We returned the truck after they were closed. We filled out the form and put the keys in the lock box. Form stated we returned the truck at 5:30pm. Our bill said it was returned at 9pm. Incorrect return time.

Ronald B. en

Grado:

El cliente no dejó un comentario.

BRUCE R. en

Grado:

El cliente no dejó un comentario.

steve J. en

Grado:

Offer a military rate.

Donald K. en

Grado:

El cliente no dejó un comentario.

john K. en

Grado:

El cliente no dejó un comentario.

Lacorya S. en

Grado:

El cliente no dejó un comentario.

Maria R. en

Grado:

I didn't get the amount of gas ,because the man at the Uhall store drove the truck before I got it ,he said he have to and pick up equipment ,he was gone for 20 minutes, while I waited for his return, but when I got the truck back the gas tank was saying 1/4 or close to the empty and I try to fix it and all that was done ,I send a picture to Miss Stone ,she said that you all fix it when I return the truck ,but that was not done. Ps all the information was put into the reservation

NATHANIEL S. en

Grado:

El cliente no dejó un comentario.

Neil B. en

Grado:

El cliente no dejó un comentario.

Ed B. en

Grado:

Not being open on Sat or Sun prevented mutual inspection of truck being dropped off. Being charged for cleaning something off interior walls of truck is inappropriate when apparently been there at pickup, in-noticed, in-verified, or perhaps placed within at unsecured location

Carl H. en

Grado:

El cliente no dejó un comentario.

Loyd K. en

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El cliente no dejó un comentario.

MARY S. en

Grado:

El cliente no dejó un comentario.

Rob M. en

Grado:

Ooof

Theresa F. en

Grado:

Uhaul needs to ensure the facilities are equipped/stocked with more than 1 size of the large trucks weekly - this is the 2nd weeks attempt at getting a larger truck and none accessible in the IMMEDIATE area - too inconvenient and costly considering you are being charged for mileage and forced to use a smaller truck and make more trips - UHAUL benefits and not the consumer! Negative customer service if that is what is UHAUL really wants to do a real review of the experience! the facility you pick up from doesn't matter if the options are minimal!

John P. en

Grado:

El cliente no dejó un comentario.

Bria L. en

Grado:

El cliente no dejó un comentario.

Donnaah S. en

Grado:

El cliente no dejó un comentario.

Patricia S. en

Grado:

this is the second time I rent in 3 weeks...and Im excited to drive a ne U-haul!!! the service is great,frendly and easy!I call in the phone to reserve the truck and it was ready waiting for me.Super service!!!

Mike D. en

Grado:

El cliente no dejó un comentario.

michael D. en

Grado:

No improvement required - one of the BEST rental experiences I've had over MANY years. Please pass on my thanks. I'll rent again from them.

PATRICIA S. en

Grado:

Nice and friendly service lots of information ! I will use this location again!

Caleb F. en

Grado:

El cliente no dejó un comentario.

Carl H. en

Grado:

Great place to get your uhaul they are willing to work with you even if they are closed and u are in need of great customer service

Shaunine B. en

Grado:

El cliente no dejó un comentario.

Carl H. en

Grado:

El cliente no dejó un comentario.

J.D. S. en

Grado:

The trailers are at a different location and no one there to help you hook it up .

BRUCE G. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

GREGORY J. en

Grado:

This place was great...however U-Haul first sent me to a drop off location that did not exist which caused me to drive 30 miles out of the way to get here.

rodney U. en

Grado:

El cliente no dejó un comentario.

ED H. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

El cliente no dejó un comentario.

MELVIN C. en

Grado:

El cliente no dejó un comentario.

Sam C. en

Grado:

Were very friendly when I called and told them I would not make it before they closed. Instructed me where to park and how to leave the trailer. Parking was a little tight but it worked.

Dawn L. en

Grado:

Love the staff. Computer was down but they handled it very well

James E. en

Grado:

I will make the trip to go to this location very good people

joanne S. en

Grado:

My child was burn by the truck and the car Pull dollie mess up my car

Markus B. en

Grado:

El cliente no dejó un comentario.

Justin S. en

Grado:

Only ding, which actually could have been a good thing, was that the truck we got was MUCH larger than what we requested. Driving it proved to be a challenge but the truck was fairly new and ended up being a great choice.

Virginia D. en

Grado:

El cliente no dejó un comentario.

ROBERT P. en

Grado:

every thing was ok thanks .we will be getting a 20 ft in a few weeks

Fred B. en

Grado:

I moved the car carrier to the drop off and then was told to take it down the street. I had informed the person there that I was dropping off car carrier so I could unload trailer. mileage should have been adjusted for the extra moving back and forth.

Raymond S. en

Grado:

El cliente no dejó un comentario.

ATZE NAN B. en

Grado:

El cliente no dejó un comentario.

Yolanda N. en

Grado:

El cliente no dejó un comentario.

Jean W. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

El cliente no dejó un comentario.

Rebekah H. en

Grado:

El cliente no dejó un comentario.

William L. en

Grado:

A little tight parking 26' truck here. But it was easy to find right off of I85

Gwendolyn B. en

Grado:

No improvement needed. The staff at the South Hill location was exceptionally helpful and friendly. I had no problem returning the truck. I would recommend this location.

Ada B. en

Grado:

El cliente no dejó un comentario.

Carl H. en

Grado:

If you are a regular customer of 3 or more times if u bring back one or two hours after you should not be charge another full day half yes full no

NATASHA S. en

Grado:

A week after renting I was called about an extra charge for gas. Turns out that were trying to get extra money.

LINDA M. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

I needed a tow dolly, the main reservation people up-to-date me to a car hauler. What I needed to do I couldn't use a trailer. They told me that I needed the wide version which was ovee 50 miles away in the wrong direction. When I got there they had two dollies. When we measured them there was less than 1/2 inch difference in the width. This was not this locations fault they didn't know anything about it until I arrived?.

Stephen S. en

Grado:

We had to check it in at a location that had no parking and was on a very busy street. Then we had to take the trailer about a mile down the road to drop it off. I have a bad knee and I am awaiting surgery and twisted my knee again when I had to unhook the trailer myself.

Tara M. en

Grado:

Listen to what the customer is telling you and look at what the order says. I was charged for 4 days when I only had the truck for 2 days. That was 2 weeks ago & I've filed a complaint & am still waiting on someone to resolve it. I told the lady here 5 times & she didn't change it. I've made about 4 phone calls & been told different things each time.