Comentarios del cliente para 84th Street RV Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de 84th Street RV Storage

Grado total:

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Logan C. en

Grado:

Tire pressure low and windshield wipers not maintained for weather conditions. Location on Google maps does not line up by quite a bit. The pin lands on a neighboring truck lot. Consider placing directional signs further north. We were late for our pick up because we had such a hard time finding the location.

david R. en

Grado:

The office was closed. The location was covered in very deep mud and snow. It was the only vehicle drop off for the entire city of Calgary. The location is in the middle of a field that has only one way to enter.

MAMDOUH M. en

Grado:

I did not find any one on the desk at their office and I had to wait for 25 min.

Luz M. S. en

Grado:

I did mobile check in which made everything a lot faster but I had rented blankets, and a dolly, neither of which was in the truck, and when I called later to inquire about it, I was told they didn't have any at the time. Made our move a lot more difficult.

Mike K. en

Grado:

El cliente no dejó un comentario.

Harman B. en

Grado:

El cliente no dejó un comentario.

Linda B. en

Grado:

excellent service - exceptional staff

Naomi A. en

Grado:

The lady was really nice

Prince S. en

Grado:

El cliente no dejó un comentario.

Nagib U. en

Grado:

I had an unpleasant experience this time. My truck was not available at the location I reserved it from. I had to drive extra to pick up the other truck. The phone app didn't work. The system also was down at the new location and the poor guy at that location needed a remote help because of the system. I reserved a dolly and furniture pads so non where available. I declined the insurance in my reservation and found out it was included in the contract as a result of the change of booking. Then I received an email telling me that I didn't return the equipment even though I handed the keys to the nice lady as per the reservation. How can you ensure the above items are fixed so I use U-Haul again?!

Linda B. en

Grado:

Excellent service, friendly and attentive to our needs. Definitely coming back to this location.

John N. en

Grado:

El cliente no dejó un comentario.

troy H. en

Grado:

Nothing! The muddy road getting to it is the only problem ! The lady there is more than wonderful! !

GLENN D. en

Grado:

El cliente no dejó un comentario.

Matthew H. en

Grado:

So our actual drop-off location was U-Haul Moving & Storage at Barlow Trail, but in my opinion all U-Haul locations are suffering from the same poor business model, which leads to TERRIBLE experiences for the customers! STAY AWAY! Find a local company! It will save you time and money. Our experience at U-Haul was incredibly painful, from a charge for a missing dolly that we returned in BC; to not being able to park our vehicle at the location that had been confirmed for us online in Alberta due to lack of capacity; to then being sent to a closed location in the middle of nowhere - literally down gravel country roads with no one around, no customer service reps, no local phone numbers to be able to speak to a real person; to multiple issues trying to store our stuff "for free" for a month, with very little understanding or help from the staff at the office (constant waits, zero helpful information on how to get into the locker, an access key that never worked, and a very painful checkout process); to almost being charged multiple times after we had moved out of storage (due to an automatic billing system in US dollars that is run by the international conglomerate, over which the local employees apparently have no control); honestly I could go on an on. The amount of time I spent online, on the phone, and physically visiting these out of town locations to try to deal with the multitude of headaches caused by U-Haul and it's employees is unbelievable. I will NEVER use them again. The local companies that appear to cost more at first glance will 100% serve you better and most likely cost you less in the end that this terrible and poorly run company. I am STILL trying to resolve the incorrect charge for the 'missing' dolly that we never took out of the store, which is now leading to further headaches as I deal with the international calling centre, leaving messages for the actual store reps, and now a collection notice from a creditor. So much unnecessary pain.

Wei Ming M. en

Grado:

El cliente no dejó un comentario.

Abe F. en

Grado:

El cliente no dejó un comentario.

Larraine S. en

Grado:

Great customer service. The people were great and very helpful. The location is very tight to get into and out of (although most are), but it was raining/snowing and the location became somewhat of a mud pit. Would have preferred a paved location. Not too bad to get to for me though

scott P. en

Grado:

Warn about hidden fees for gas Very bumpy road to get there No as per my contract drop off location , very last minute phone call turned into nightmare. I am Not reviewing the personnel , just my experience

Angela B. en

Grado:

Great service at this Location!

Thomas S. en

Grado:

El cliente no dejó un comentario.

Robert L. en

Grado:

El cliente no dejó un comentario.

Gaurav M. en

Grado:

Not professional at all. my appointment was for 9.00am and the lady arrived at 9.10am and told me and other 2 customers that we need to wait as she has to go through what was returned. 3 appointments at 9.00am with only one person to do the paperwork and hookups. I did the online check in to ensure I can get on the road asap but it took me over 45 mins to get a trailer which was in their yard.

Corinne R. en

Grado:

El cliente no dejó un comentario.

Nancy G. en

Grado:

El cliente no dejó un comentario.

daniel s R. en

Grado:

it had ice rained and had to warm the vehicle up and then scrape the windows ourselves? At 1.47 a mile, this location is just a money grab. it's so far NE that it's over 20 miles just to get back to civilization! Cost me 60$ just to and from the location.

Chol K. en

Grado:

El cliente no dejó un comentario.

Andy T. en

Grado:

While the people were very nice, the building and computer system was decrepit, disorganized and functioned poorly. It was about 3 degrees outside and there were flies buzzing around inside. Made one wonder about the body under the floorboards :) Otherwise the people themselves were very hospitable and friendly.

Joshua R. en

Grado:

Improve the communication between branches

Irene T. en

Grado:

Yes my son says this second location was fabulous, good customer service, courteous and professtional The original drop off point I believe was Dryden ? Well my son was not impressed for the offhanded manner that he was treated with But that second location which I think is listed above had a really good experience as stated first off Thank you again for helping with my sons and my move across Canada ??

CRAIG STEPHEN L. en

Grado:

El cliente no dejó un comentario.