Very good people the guy was very nice an he explain me so I could understand an get done Wat I wanted Thanx a lot for your helpRICARDOBRYAN J.
Customer Reviews for 836 East Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
An Exceptional Customer Service, provided with Politeness and Professionalism. My rental equipment was ready and sanitized upon arrival. Dealer contacted me before my pickup to confirm my rental and had explained how adding equipment (dollies and cushion pads) would make things efficient for me to move. All my questions were patiently and appropriately answered. Most importantly, my business with U-HAUL was honorably appreciated! Thank you so much for an amazing experience. I will definitely recommend this particular location to my family and close friends.TARIQ R.
THE PERSON WHO WORK THERE WAS VERY HELPFUL, AND UNDERSTANDING.SAJITGEORGE T.
El cliente no dejó un comentario.Errol S.
The truck seems to have mechanical problems that needed to be addressed. The breaks and acceleration is labored. The independent dealer seems to have a problem with a woman asking him valid questions. Thin skin has no place in business.ARLENEM F.
Give the right quote to people instead of charging them later after everything is done.DARNEALR T.
Very good customer serviceJulian S.
Excellent and professional customer service.very accommodating and quick service.RONNEY Q.
The 233rd street representative was great ,he was courteous and answered all my questions thank youJames L.
Pie was so friendly I would use them anything I need a uhaul and recommend for a friend .Shadae P.
Great customer experience, professionalism & courtesyDELROY X.
Ordered for 8 am, and did 4 hours with no more than $55 paid. 10/10 would use this location again if I lived in the area.Michael C.
The best location in The Bronx Tariq is a very nice guy easy to work with himTHIERNOA S.
Vehicle should be clean upon arrival of reservation.Kashara J.
El cliente no dejó un comentario.Justin A.
El cliente no dejó un comentario.MILTONOMAR G.
El cliente no dejó un comentario.Julian S.
Awesome and efficient service. Ty gave us exceptional service and great communication !!!! Would leave this location 10 stars if could.ERIK R.
El cliente no dejó un comentario.SAMANTHA S.
Truck was super dirty and dusty. Still had garbage from prior use in it including wet tissue on the passenger door. Truck is poorly maintained while driving truck sounded like it was having some kind of mechanical problem thankfully my usage was super localSherdon W.
El cliente no dejó un comentario.Catherine D.
You haul should provide a truck route on there app so customer can use to get to there locations to avoid parkways.Oshane L.
El cliente no dejó un comentario.Francis B.
Do not use this location. Im receiving charges 1 month after the tental date.Ahdiyah R.
El cliente no dejó un comentario.Sean K.
El cliente no dejó un comentario.David C.
El cliente no dejó un comentario.richard F.
Very nice and respectable. Made everything easy and smoothLEON W.
For me everything was very fine.Peter W.
I'm Satisfied with the services that was provided to me quick and easyGILBERTO R.
El cliente no dejó un comentario.Francis B.
Very friendly and helpful, i will come back again when needed.Besnik S.
If it's necessary to modify a customer's rental reservation give more than one days notice. Hire customer service representatives and managers who care enough to return a call to a customer. Be more accommodating when you make changes to your customers that cause inconvenience.Erica C.
El cliente no dejó un comentario.Nelson C.
El cliente no dejó un comentario.Roy G.
El cliente no dejó un comentario.Edward P.
El cliente no dejó un comentario.Ramchan J.
The cashier was very friendly.The gas station that the vans/trucks are stored in wants not in the best condition, but he couldn't control that.Andrae M.
Very polite and professional.MERION J.
The clerk was friendly and easy to engage in the transaction. Customer Service was excellent.Annabelle S.
Excellent customer service, provided with kindness and a smile.Colin C.
Custo.wr Service representative was very friendly. Knowledgable and very professional. Will highly recommend others to this U haul location for the future Rental needsrichard F.
El cliente no dejó un comentario.THOMAS K.
The customer service was great. Ty was very efficient at his job. 5/5 stars!Marniqua T.
El cliente no dejó un comentario.mahamadou B.
Most professional UHaul location I have ever been to. The owner contacted me prior to picking up the rental just to confirm my rental purchase. He also had the truck ready pretty early. I would recommend to everyone!David B.
Nothing. Very efficient with the check-in and check-out processCiara J.
I really enjoyed my experience with this U-Haul location. Easy access and great communication. I will use again soon. Thanks for a great experience.Shakcon B.
El cliente no dejó un comentario.Bibi S.
El cliente no dejó un comentario.obayed M.
El cliente no dejó un comentario.Jaysha R.
I had excellent customer care I would definitely recommend this location.Misty S.
I am pleased with this location, representative was very helpful and knowledgeable. GraciasKenneth O.
Very professional personellanetra P.
My only issue was, my hand truck wasn't available other than that I had a pleasurerable experience.Chauncie D.
The sales rep was very kind and courteous and very helpful to me. His name was Teryk. Just Keep up the good work for the next customer.Orestes B.
It would help if there was actually personnel available at the location that operated with a sense of urgency. I had a pick up for 10:00 am and nobody that was properly trained could help for another 40 minutes, which I was assured he was at the â€œbankâ€ when in reality he had also decided to stop by a deli and grab some breakfast as well. It would also help if the trucks were actually cleaned and inspected instead of learning afterwards that the passenger door handle was just for cosmetic purposes only and nonfunctional as well as the two booty call polaroids that we're still in the cab. Driving the truck was also a nightmare, as the steering wheel felt like there was a bit of free play. Either way, it felt very off. Even if you don't give a damn, play do us all a favor and at least pretend.NICHOLAS M.
El cliente no dejó un comentario.Patricia S.
The driver and passenger interior of the van was not cleaned. Other than that, everything was fine.Christopher M.
Attending was super nice. Mobile app was super easy to use as well. All around amazing experience.natasha T.
Good job keep upGodfred A.
Excellent customer service. Pleasant and helpful staffAkosua D.
I've rented a uhaul from this location several years back and to come back to great customer service great accommodation great prices!!! This is my go to place!Justin W.
Everything thing went. The staff was friendly and helpful.Teresa S.
Best customer service I have received at any rental! Will definitely use this location again.Belkys B.
El cliente no dejó un comentario.Dwayne B.
Guy was awesome help!Mehendra S.
The main office overcharged my accountJennifer G.
El cliente no dejó un comentario.Azanya M.
El cliente no dejó un comentario.Mayra A.
El cliente no dejó un comentario.Lauren M.
El cliente no dejó un comentario.Yvonne M.
My needs were singular. It all went well.Peter W.
El cliente no dejó un comentario.Robert C.
Milage Too expensivearmand O.
On my online over I ordered Matt's there was none when I got my rental . Also I notice on my bill when I got home the Mileage out wasn't right on my print out shows 67017 that was wrong it was 67037 20 miles more . I believed I was charge 20 miles more X $1.99 56 miles I should've been charge 36 miles x 1.99William S.
You should explain the customer how the mileage is added in the final billRICARDO T.
Attendant was extremely rude, disrespectful and cursed at me. He refused to accept the return and told me to "go fuck myself" with the truck because he has no place to park it. He threatened to call the police if I left it there, claimed he's not an authorized U-Haul dealer and he would "FUCK" the truck up if I leave it there and I would be responsible. I notified U-Haul twice during the return of the Attendants behavior and lack of mannerism. I'm contemplating filing charges for verbal assault and threats. I hope to be contacted by U-Haul regarding this feedback.Don R.
El cliente no dejó un comentario.Nicholas C.
El cliente no dejó un comentario.Dana F.
The facility has too many uses.It is very hard to park,and get the truck rentals in or out. It's a busy gas station a tire fix place and a mechanic shop. Cars and people everywhere. One big mess. They do not have any moving equipment. (Dolly's etc.) The clerks/owners are awesome! I love their customer service.Kim N.
Although this site didn't have the equipment that i scheduled, the owner was very kind to call me amd let me know he did have any materials except the the truck. This was ok.Joseph D.
The staff was friendly and pleasant would definitely rent from here againalberto R.
EXCELLENT SERVICEGeorge R.
I have a good review because the attendant was nice and polite but I wanted dollies and none were available. I am disappointed about thatKieran K.
El cliente no dejó un comentario.Eleanor V.
Truck was ready and clean and staff were friendly.Steven S.
El cliente no dejó un comentario.Nana A.