Be more up front about what is needed to pick up and return equipment when doing it on phone.Martee H.
Customer Reviews for 81 Metal Art
(Distribuidor de U-Haul del vecindario)
Freeman, SD 57029
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.- dom.: 9 a. m. - 12 p. m.
- 12/4/2021: 10:00 a. m. - 12:00 p. m.
- 12/5/2021: cerrado
- 12/12/2021: cerrado
- 12/18/2021 - 12/19/2021: cerrado
- 12/31/2021: 9:00 a. m. - 2:30 p. m.
- 1/9/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.SUSAN S.
The U-Haul app is hard to understand making picking up equipment hard and still have to call in.Matthew O.
I called two weeks prior to my move and left a message requesting someone call me and walk me through how to pick up the truck using your smart phone. No one ever called me back. I eventually realized there was a tutorial online so I figured it out; however, I feel it was poor customer service that they didn't at least call to tell me there was help available online or offer to help me. When I arrived to pick up the truck I had reserved, the keys were not where they were supposed to be and the location is not open on the weekends. I called the regional office and ended up having to take a much larger truck than I needed. Luckily I was skilled enough to drive the beast and they didn't charge me extra. Everything ended up working out, but it wasn't because of anything 81 Metal Art did.Lisa R.
El cliente no dejó un comentario.BETTY W.
El cliente no dejó un comentario.george P.
El cliente no dejó un comentario.david J.
We are struggling with why we can't rent the same equipment we just dropped off at this location a few days later to complete our move.Scott H.
El cliente no dejó un comentario.Everett M.
Make SURE the truck is completely checked over and ready. Have a much more friendly and helpful attitude.Elda U.
El cliente no dejó un comentario.TYLER R.
El cliente no dejó un comentario.Mark H.
Trouble with web site to reserveHOWARD K.
People were courteous and helpful. Helped a lot getting things going.James G.
The owner made the experience easy and simple.David F.
Business didn't know about online check in and I stood and waited 15min for them to give me keys and I showed them my check in and keys I needed, they gave me wrong key and was rude when I told them they gave me wrong ones. Would not recommend this locationJORDAN M.
El cliente no dejó un comentario.Beth K.
El cliente no dejó un comentario.Ginger M.
El cliente no dejó un comentario.SHANE C.
The staff was friendly. However, we were charged for extra days that the U-Haul company told us during scheduling that would be free. It was during check-in at this location that we were charged extra. Thankfully, the billing and scheduling representatives figured out the error and we were billed correctly.TRACY W.
I had ordered and was charged for 1 dozen furniture pads. They were not in the truck ... missing.Howard K.
Small outlet but very nice.Ginger M.
El cliente no dejó un comentario.Ted B.
El cliente no dejó un comentario.daryl H.
El cliente no dejó un comentario.JOSEPH B.
El cliente no dejó un comentario.Dennis W.
El cliente no dejó un comentario.TOM J.
El cliente no dejó un comentario.Jacob S.
El cliente no dejó un comentario.Jim F.
El cliente no dejó un comentario.Ronnie P.
Best rating possible for 81 metal art as a U-Haul location. He checked in with my in route status the day before and was good to coordinate with at time of delivery. Gracias.Todd R.
Stay open later than five during the week.Joseph P.
El cliente no dejó un comentario.Jacqueline G.
El cliente no dejó un comentario.Benton K.
Very Professional and FriendlyToni K.
El cliente no dejó un comentario.Tyler W.
Nothing to improve, great service!!Katherine K.
El cliente no dejó un comentario.Kathleen D.
They were wonderful people,I would recommend them to anyone.Lorre W.
Excellent service from start to finishtracy D.