Georgia pick up was great people, drop off in Iowa was an ass.....not first time either, the guy needs training for customer service.BRENT M.
Customer Reviews for 80 West Customs
(Distribuidor de U-Haul del vecindario)
Statesboro, GA 30458
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 8:30 a. m. - 5 p. m.
- Mié.: 8:30 a. m. - 1 p. m.
- Jue. - vie.: 8:30 a. m. - 5 p. m.
- Sáb.: 8:30 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.CHARLOTTE S.
US 80 Customs in Statesboro, GA is a great U-Haul distributor. The folks were very friendly, and help me hook up the trailer. If I have a need for a rental trailer or van in the future, I will choose U-Haul and US 80 Customs for sure.William B.
When I got my uhaul I was not greeted, they didn't have the uhaul I reserved. They didn't even give me enough miles to go to my location. So I was charged extra money because they didn't give me enough.Heather D.
El cliente no dejó un comentario.Paul M.
Very supportive receptive and helpful. Will rent from here in future!Mark P.
They went beyond to take care of me. Thanks soooo much for allowing them to be your representative. Melvin WilliamsMELVIN W.
El cliente no dejó un comentario.PETER S.
El cliente no dejó un comentario.SHANNON H.
El cliente no dejó un comentario.JULIE P.
I didn't realize until after I was on the road that the trailer number on the contract was different than the trailer number on the one I received. This created a LOT of problems trying to get the return of the trailer recognized and my account cleared. I spend HOURS dealing with trying to get this straightened out. Despite the fact that I took pictures and explained the problem when I dropped the trailer off using the after hours app. Doesn't seem like any of those photos or my comments about the trailer number went anywhere. My rental is was on 5/22 and it was returned on May 23. Just today (7/22) did it get resolved. 2 months later and several calls telling me that you had no record of me returning it.Jim H.
El cliente no dejó un comentario.SHARRON H.
Mrs. Cindy was amazingâ€¦. She had the best attitude. I couldn't have ask for someone better to help us. Thanks so much!!AMBER B.
El cliente no dejó un comentario.MARIANNE S.
El cliente no dejó un comentario.ALAN D.
El cliente no dejó un comentario.MARK G.
El cliente no dejó un comentario.MAGGIE B.
El cliente no dejó un comentario.Doron C.
Remind customers to follow drop off instructions.LaNae G.
Hooked up myself, no one ever inspected it to see if I did it right or if anything worked. Packed up my son headed home soon as it was getting dark we realized that the lights did not work. Sat on the side of the road a couple of hours waiting on roadside assistance. A 2.5 hour trip turned in to 5.5 hours.Lorie E.
El cliente no dejó un comentario.Ashley N.
El cliente no dejó un comentario.Jack M.
El cliente no dejó un comentario.Peggy R.
El cliente no dejó un comentario.Peggy B.
Very friendly with good inventory of equipment. Easy to get in and out of facility.Travis Z.
Very pleased with the customer service of the 80 West Customs U-Haul!!Bonnie D.
Very unfriendly people. Had to go to back of lot to obtain truck. They knew I had scheduled to pick up at a specific time, you woul think unit would be brought up front. The worst part was not AC. Driving for about an hour with hot air blowing in your face is not pleasant, 90+ temperature. Check in place was closed at 2 pm on Saturday and the link to self check in would not work, and was charged $20 fee, which I am disputing with my bank card. Last time to use UHaul, if needed, will use Penske.Ed M.
They decided to remove the two insurance coverages I opted in for when reserving online. Once I realized the issue when I received the email verification of the pickup it took 4 phone calls to different numbers and having to return the truck to the location to rectify the situation. We will never use U-Haul for one way travel ever again.zackary K.
Great location!Keith G.
El cliente no dejó un comentario.Jerry T.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.Barbara M.
El cliente no dejó un comentario.Richard L.
The people were friendly, helpful, and professional.STEVE G.
good locationBrad W.
El cliente no dejó un comentario.Jake H.
El cliente no dejó un comentario.BUTCH S.
El cliente no dejó un comentario.Dan D.
I didn't get the employees name but he was very friendly and helpful!! Will definitely be using your business again for my next move!Gillian M.
They were of no assistance in trying to resolve my charges issue. But then neither was your customer service person that I called myself. I was quote $20 per extra day. Not $20 plus insurance charges. My bill more than doubled and they acted like their hands were tied. Nothing they could do for me. Very frustrating.Julie N.
El cliente no dejó un comentario.Patricia K.
El cliente no dejó un comentario.Cecil B.
Fast, efficient, as expected.William P.
El cliente no dejó un comentario.Darron B.
I rented a car dolly. One of the tiedown straps was broken and tied back together. The passenger side brake light and turn signal did on work. I had to travel through five states hoping the strap would hold and that I would not get stopped due to the lights not working.Roy D.
Update renters when location to drop off is full and won't accept your truck.tAYLOR S.
Great Experience ??Debi S.
Easy and convenientRobert C.
UHaul needs to verify when certain locations are closed and have been closed for weeks. I shouldn't go to that location to be told that they have been closed for UHaul rentals for 8 weeks already.Brian C.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.Franklin P.
Everything was on point! Truck was ready, customer service was great. Gracias.TONY C.
Customer needs to know all extra cost during reservation ( extra equipment accessories and service fee's).LaNae G.
El cliente no dejó un comentario.PAIGE B.
El cliente no dejó un comentario.Arnor L.
El cliente no dejó un comentario.timothy T.
miss the borojohntrell D.
El cliente no dejó un comentario.Octayivian A.
El cliente no dejó un comentario.David C.
El cliente no dejó un comentario.Sherry C.
Best experience I've had for my first u-haul rental, really nice people quick service and awesome rates.Leonardo R.
Nothing, completely satisfied.Ray S.
Great Service to the customerCHRISTOPHER E.
A/C fan did not work, no a/c, heater or defrost. Reserved an appliance hand cart and it was not in stock for rental.AC C.
El cliente no dejó un comentario.Carol G.
the location was not problem. the lack of supplies was the problem. she gave me an extra 50 miles which I did not use.david S.
El cliente no dejó un comentario.Zachary S.
I had a great experience at this location. Courtesy and friendly staff. GraciasRandy G.
El cliente no dejó un comentario.james C.
El cliente no dejó un comentario.Douglas F.
El cliente no dejó un comentario.Thomas B.
El cliente no dejó un comentario.James A.
I had a great experience with this u-haul dealer. Would definitely recommend them and do plan to use them in the future.Arnold D.
Always enjoy going to this uhaul. Staff is always very helpfuldarryl G.
Staff were courteous, friendly and very helpfulROBERT B.
El cliente no dejó un comentario.Kenneth W.
El cliente no dejó un comentario.RONNIE N.
El cliente no dejó un comentario.Terry B.
was sent there by phone call instead of original store that still had reservation on record as I later found out. equipment was poor condition due to unusable security chains which as soon as I saw them, photoed them and returned it to the store where picked up. no one was there when I returned to exchange it so I left it and did not pick up vehicle as needed.richard R.
El cliente no dejó un comentario.doug C.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.Larry D.
El cliente no dejó un comentario.Tommy W.
El cliente no dejó un comentario.Richard G.
El cliente no dejó un comentario.Young B.
VERY SATISFIEDSTEPHEN C.
Excellent Servicedoris E.
El cliente no dejó un comentario.Christina B.
El cliente no dejó un comentario.kristen D.
El cliente no dejó un comentario.Sharon W.
El cliente no dejó un comentario.Bob D.
When I booked my trailer online I received an email and text confirmation that it would be at the location in Metter, GA I had selected. A day before, I repeat A DAY BEFORE, my pick up date I get a text saying it was no longer going to be available, and they wanted me to travel 30 mins out of my way to get another one. This was completely unacceptable! I will buy my own trailer before ever using Uhaul again.Mikayla W.
GREAT people. Helped me out in a pinch. Highly recommend!Russell K.
El cliente no dejó un comentario.Krystal P.
El cliente no dejó un comentario.Marcus M.
El cliente no dejó un comentario.Charlotte T.
El cliente no dejó un comentario.Robert P.
The check in/out team was excellent. Will come back!John P.
Charged a "wrong" drop off destination despite the fact that the "right" location didn't exist/had burned downCarson S.
Person on location was not responsible for the Uhaul equipment but was able to help me unload my trailer. Signage was not very clear about where to drop off equipment (had I been there after hours).Amanda G.