Need somethin a little better than a run down gas station to turn your stuff In. Hardly anybody knew what I was talking about when I went to turn in the UhaulDUSTIN P.
Customer Reviews for 7 Mart 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rented an appliance dolly and 12 blankets. When I got there they did not have an appliance dolly and only 7 blankets. The lady was very nice and said she would take the charges off, but I needed these items. Also, I had to move the car hauler that was hitched the the back of the truck I was renting. Unbelievable!Kenneth S.
Customer did not leave a comment.WILLIAM W.
Customer did not leave a comment.RALPH B.
I reserved a U-Haul on the 23rd of July. I had made all of my arrangements and taken off of work. On the 26th ( the day before my moving Day) I received an email saying that my pickup location had changed. My pickup location had changed from Vicksburg Mississippi to Delhi Louisiana. Delhi Louisiana is 35 minutes in the opposite direction from where I was moving. The morning of my move I was told that the reason my location had changed was because my original location did not have the dollies I had requested. I drove 35 minutes one way to pick up a truck, waited an hour to get the truck, this location did not have any dollies, and drove 35 minutes back to Vicksburg. My movers had another job to do since I had wasted 3 hours trying to pick up a truck. I picked up a dolly from the Vicksburg location that originally had none. I took the truck home and ended up taking loads of my stuff in my Jeep. I called to make a complaint. The regional manager sent me an email asking why I had kept the truck and did not return it to the location that was over an hour in the opposite direction . This was my experience.Missy M.
Customer did not leave a comment.Kathy V.