Customer Reviews for 6B Thrifty Foods
(U-Haul Neighborhood Dealer)

29 comentarios

498 S Wilson St   Crestview, FL 32536

(850) 682-1967

Horario

  • Lunes
    Cerrado
  • Martes
    12 p. m. - 5 p. m.
  • Miércoles
    Cerrado
  • Thur–Sat
    12 p. m. - 5 p. m.
  • Domingo
    10 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(850) 682-1967

498 S Wilson St
Crestview, FL 32536

Servicios en esta ubicación:

Horario

  • Lunes
    Cerrado
  • Martes
    12 p. m. - 5 p. m.
  • Miércoles
    Cerrado
  • Thur–Sat
    12 p. m. - 5 p. m.
  • Domingo
    10 a. m. - 5 p. m.
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

I would only recommend this location because they rented us the tow dolly when a different location refused to rent one to us saying the tow car and the towed vehicle combination was unsafe. Towing capacity of our tow car was 5000 pounds and I know the weight of the car being towed was 3200-3300 pounds. When we arrived at this location the office was locked up and the owner could not be reached using the posted number on the front door. Thankfully the grocery next door knew how to contact the person running the U-Haul operation.

James F. 
Clasificación:
1.0

we dropped the trailer back off as the contract said and now they are saying we didn't turn it in and took a ton of money from us. They are taking peoples money do NOT rent from this location .

Madisyn A. 
Clasificación:
1.0

Nobody was present at the pickup time and was 30 minutes late (did not receive equipment until 12:30), when they arrived, one man smelt of urine and was dressed in a dirty t-shirt, shorts and slippers, while the woman was fairly nice, once the man 'Asisted' us in hooking up the trailer, we got it around the corner before we noticed it was too loose, and found that the chains were dragging on the concrete, and the hitch was barely fastened, when we returned 45 minutes later to return the trailer, they were gone again

Cody H. 
Clasificación:
1.0

I could not do a self check-in on the U-Haul app. The place closed early and had a phone number on a piece of paper taped to the door. I contacted the person to let them know I wanted to do a self check-in on the U-Haul app. She said to place the key in the key box and complete the self return. I had to call back because the app asked for a picture of the fuel gauge and mileage, which I couldn't do because I already locked the truck and returned the key. I was told she would complete my return the next day and I would not be charged the service fee. Well, I was charged the service fee of $20 plus tax. Tried to communicate to U-Haul through their web link with no phone number. After 2 weeks, still no response from U-Haul about my service fee refund or any explanation.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shawn Heather L. 
Clasificación:
1.0

I dropped off a one way trailer here at lunch time on a Saturday. I went into 6B Thrifty Foods and they said they have NOTHING to do with this uhaul location. They directed us to a field behind the store. I called the # and some individual said to leave the trailer in the field and we were good. The next day I received a receipt for a $20 after hour fee when their hours clearly state on Uhaul that they are open 9-5 on Saturdays. I called Uhaul directly and they issued a refund. I would avoid this location!

Richard R. 
Clasificación:
3.0

Pickup time was for 9:00 am uhaul rep didn't arrive until around 9:20.

Evan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
1.0

Location was closed during business hours. I had to drop off trailer without assistance. I was then charged a $20 after hours fee. I use U-HAUL quite a bit but will not use this location again.

darren F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ediberto R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leena S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dennis P. 
Clasificación:
1.0

I made a mistake when checking back in the truck I locked the key inside. That was after I did check everything back in and gassed it. I got charged for the extra time it took for the manager to open the truck late hours; and got charged for the locksmith. Only if the office had a secondary key to unlock the truck. I felt ripped off and no customer service. I wont go this office again. I am second thinking about using U-haul because the experience was so poor. I used uhaul for years and was my go to company!! Never used another company before.

ANATOLIE M. 
Clasificación:
5.0

Extremely nice people to deal with the lady in the office her husband or boyfriend and the little girl what a perfect package I'm done with a lot of U-Haul and this is my best experience by far

Jessica L. 
Clasificación:
4.0

The staff was very nice and professional. The equipment was excellent. The location looks less desirable. Overall experience was good. Gracias

JEROME F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
3.0

No one was at the location during drop off, but easy enough place to leave equipment, and drop off key in drop box.

Troy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tashara J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Edward E. 
Clasificación:
2.0

The initial pickup location was 352 W James Lee Blvd Crestview, FL 32536. But due to poor service the truck wasn't ready at the scheduled pick up time of 10 am. The pick up was supposed to be a mobile pick up but apparently this location did not care enough to have it ready in time. That's when I had to get in touch with a representative who was efficient enough to modify the reservation and reserve another truck at a nearby location. All of this wasted an hour and a half's worth of time!

SHIVANSHU V. 
Clasificación:
4.0

El cliente no dejó un comentario.

DIONE W. 
Clasificación:
1.0

The customer service was phenomenal! The location.... absolutely awful.. I don't know what's happening across the street from here, but rheres cars, people, selling, doing drugs, I don't know but the location of this place is not good. People are not gonna rent from here because of it.

Suzanne C. 
Clasificación:
3.0

The staff was really good - office is only large enough for the staff and one customer however. Rrealy needs a larger more accomodating office for both the staff and customers.

Michael L. 
Clasificación:
1.0

Very rude! Cancelled our reservation, claiming we answered and said don't call again. Must have called wrong number. Double charged us, basically said wasn't their problem had to get U-Haul involved.

MICHAEL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Floyd S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marvin F. 
No se han enviado comentarios para esta ubicación.

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