As a returning customer, I can say this facility, the trucks, and even customer service are managed very well. I highly recommend Hwy 63 storage and uhaul in Scott County Tennessee
Charles S.
Customer Reviews for 63 Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very lenient and understanding of people situation for sure has the best customer service will be back for my moving needs
Jerry N.I would never send anyone here…. The man was so rude that when I called him for a second day as he told me to he tried to charge me over 100 more dollars when it should have been 30, but he decided he was going to bill me for 75 miles when I told him I would need 40 at the most and I didn't think I needed that much… instead of helping me come to a solution he tells me it's not his truck it's U-Hauls and he don't car if I bust the windows out, strip it down to a frame, or burn it he is going to get his commission regardless… I then called U-Haul and they was more then willing to help me…
Judy N.N/A
kenneth F.Nice Location…clean
Brandi R.The guy that helped me was absolutely a blessing! Best person ever! I will no longer to business with anyone else besides him! He said he's rarely there and we caught him at a great time and I absolutely thank god for that! Best person ever!
Alyssa F.Good service
JAMES B.He took care of me as another uhaul I had a reservation at didn't end up happening and he did and at the same rate. I felt he had great customer service and took care of me and on a holiday weekend. Great experience and will of course tell others.
SCOTT B.The pickup was fine. Had a flat tire on the tow dolly going to wv, waited 4 hours for someone to come fix it. Not happy about that.
Beverly B.You were very nice and willing to help in any way. Thank you so much. Awesome business. You are a big plus for our little community.
Tammy B.Being my first uhaul experience I can say it was a good one.
hayden R.Easy access and good communication.
dewayne S.Easy rental experience.
Sindi J.Got charged for an extra day when it was back 1/2 hour early. I rented it for 2 days and was able to finish in 1. There was no one there so I dropped the key in the box. They put down that it was dropped of 3 1/2 hours later. I contacted them and told them it was back. Had to spend an hour on the phone and was told they would have the drop off guy call me and refund my 54 bucks. I don't have time for this BS. Next time I'll go with another company.
CAROLYN W.Great service. Easy transaction.
Jared C.Great place and conveniently located. Has storage there also and the owner is super helpful! Thanks!!
Vicki O.Small yet great place to deal with. The owner was very helpful and nice and I will come back to his place when needed in the future!
Vicki O.The owner of the facility was very friendly and helpful, and a pleasure to deal with.
Harold J.Got my living room set moved to my house fast!
Bradly S.The passenger side mirror was cracked when we picked up the truck.
Mary S.Super experience. Made rental easy and convenient. Truck was clean and very nice. I Highly recommend this rental location.
Jared C.Excellent customer service! Will definitely be a repeat customer.
Joni L.when we went to drop of truck it was just as bad as the hour it took to pick it up we had to wait on the phone for over 30 minutes for help returning truck and then the owner finally showed up and checked the truck in for us. I will have to be desperate before I get another Uhaul.
Benton B.nothing very friendly and helpful with the rental
James R.Great service friendly to do business with
Ernest B.Very helpful and friendly service. Location is super convenient, and pick up and drop off very simple and stress free.
Andrea B.Super flexible location.
Tessa W.Great service. Jason is helpful and friendly.
Melinda D.Super fast service using the truck share feature!
Garry K.Excellent service!
Arthur A.63 Storage went out of their way to ensure my needs were met.
rosie M.Excellent uhaul dealer!
Carlos J.Professional and proficient.
EARL S.Great !!!
RON K.Mr Jeffers was very friendly and helpful.
ova H.