Not allowed to return at a more.convenient uhaul location by where my destination was. Cost me an extra 100 dollars when including the gas needed for the return trip. I selected remote pick up and when I got there was told it wasn't available and had to go inside and show my license and give a "reference" the dolly wasn't in the truck and I had to pay for to use some old cast off one that was literally taped together.jacob P.
Customer Reviews for 6 Ten Convenience Store & Deli
(U-Haul Neighborhood Dealer)
Somerset, NJ 08873
Servicios en esta ubicación:
- Mon–Fri7 a. m. - 12 a. m.
- Sábado8 a. m. - 12 a. m.
- Domingo12 pm–12 am
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Air-conditioning in trunk was not operationalGaspare P.
Rental net our expectations.MARK R.
This truck should be out of service Transportaion no goodRobert Z.
None! Just keep upthe great job!CONRADO B.
El cliente no dejó un comentario.Karen M.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.tyrone G.
Clearer instructions when speaking, furniture dolly plate is a little bent not flatAnthony P.
El cliente no dejó un comentario.kyle F.
Nothing, just keep up the great job! Thank you!CONRADO B.
Very Good experience. Open on SundaysDan G.
Very convenient location and better accessible hours than other uhaul locations!lawrence S.
My car got damaged while I left it at the place where I rented the uhaul fromjason W.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Elvin C.
El cliente no dejó un comentario.yola L.
El cliente no dejó un comentario.Katherine M.
El cliente no dejó un comentario.Douglass K.
El cliente no dejó un comentario.Garvin W.
El cliente no dejó un comentario.Glen D.
Perfect experience. This U-Haul location is the best I have ever used.Arnav G.
Truck wasn't available by pick up time, i had to wait 2 hours, there was carpet a boxes oh the back of the truckStarlin R.
El cliente no dejó un comentario.Jimy M.
It is not up to standards what I have experiencedPaul V.
El cliente no dejó un comentario.Frank C.
El cliente no dejó un comentario.Pankaj S.
El cliente no dejó un comentario.gustavo M.
I would start with upholding the reservation agreement. I was scheduled for 7am pick up, but the location does not open until 8am and no staging was done. I had to sit and wait or drive to a location which would be further from my destination. I decided to wait. When they did openâ€¦â€¦there was no apologies or anything.Safi K.
Send a receipt for the transaction pleasewillie j R.
The tenant was EXTREMELY rude. He was just about yelling at me. I took the can for two hours, costing over $135.00. I asked the tenant if he could break down the price, and his response was â€œNOT NOW!â€ This location is degrading your business, and I will never consider renting from U-HAUL again since it is clear that there is no quality control in place.Daniel R.
El cliente no dejó un comentario.reynaldo j L.
El cliente no dejó un comentario.Sonia B.
VERY VERY Rude and unprofessionalKevin M.
El cliente no dejó un comentario.Nuhash M.
I've rented uhal trailers before and never had an issue. This place 6 Ten convenience store was a nightmare. The person was extremely rude to the point he had me carry the blankets and the dolly my self to the trailer. and when I asked him to hook up my trailer to the hitch on my car he said they don't do that and that I should be the one to do it. Then I was like I don't know how to and now I have to cancel that's when he went out of his store and hooked it on . Then as soon as l left and hit the first speed bump the trailer became loose. I had to call my brother to come out and help me. and when I called the store he never answered the phone. and when I went back to return the trailer he started yelling at me for not backing it up all the way to the wall and I was like I don't know how to back up a trailer and you are more than welcome to do it. and then he cursed me and told me to get the fuck out of there. and When I got my receipt I found a $15 charge for cleaning. the trailer was clean and it only had the blankets and dolly in there. I called the 800 number and asked to speak to his manager but as of yet no one has called me back. I'm very disappointed. If this man can't handle serving people then he shouldn't be in this business. I've been to other 3rd party uhaul locations and I never had an issue. this man was mean and rude and did not want to work!.Summer E.
El cliente no dejó un comentario.Darryl S.
El cliente no dejó un comentario.Santanu C.
Very goodangel ramiro C.
El cliente no dejó un comentario.David P.
Better lit parking lotPatrick A.
El cliente no dejó un comentario.Syed R.
El cliente no dejó un comentario.April W.
Overcharged me for miles. I took pictures and evidenceChante O.
Very friendly service!!Kevin C.
Pricing for insurance not applicablebenjamin G.
El cliente no dejó un comentario.Qualea D.
El cliente no dejó un comentario.Jose C.
Truck was filthy - felt disgusting driving. Also had no gas. Had to travel out of the way to Get gas.Carlie S.
El cliente no dejó un comentario.Lindsay T.
El cliente no dejó un comentario.Charles B.
I showed up at my reserved location, and was told that I had to pick up the van at a different, less convenient location. Result = I had to drive 39 miles instead of 25. Which wouldn't have been so bad except U-Haul charged me for the longer mileage. I should have been charged based on the location I had reserved.Leticia A.
El cliente no dejó un comentario.Valarie B.
I am over charged as per invoice for Save Mode $14,, this option was opt out in reservation. Right upper mirror was broken and bottom not adjustable and was notified at the time of take over. Truck was booked for 24 hours but returned in couple of hours due to safety issue.Zahid A.
El cliente no dejó un comentario.Aleksei A.
El cliente no dejó un comentario.Thomas R.
Cleaner truck Safer location to park my car people with more curtesymona G.
El cliente no dejó un comentario.Zachery W.
El cliente no dejó un comentario.James t H.
Online reservation system made process easy and efficient. Pick-up and drop-off went smoothly and quickly.HENRY C.
El cliente no dejó un comentario.Joseph L.
El cliente no dejó un comentario.ALTUREC T.
El cliente no dejó un comentario.Samuel P.
El cliente no dejó un comentario.Fred C.
We did a key drop off so can't speak to the personnel, however we did get our return statement emailed pretty quickly so it was a very efficient process.Douglas M.
So far am extremely satisfied with my experiencehemmings G.
El cliente no dejó un comentario.Ayesha R.
The store owner is the nicest peraon I've dealt with reguarding my U-Haul rentals. He called over, gave me instructions, got me going, was just an overall kind person. This is A+ serviceJames C.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Sarang M.
El cliente no dejó un comentario.Sumit K.
Only one person was working in the store, so I have to wait until he finish selling his grocery's. You should have more people working in the store.Rafael L.
El cliente no dejó un comentario.NIRAJ B.
El cliente no dejó un comentario.Avram P.
El cliente no dejó un comentario.Smeet P.
El cliente no dejó un comentario.Hao P.
I lost my phone in the moving truck , last I Sean it was in the truck, I reach owner and there was shift change and person told me they checking and let me know tomorrow I am hoping I will find itDharmendra R.
The gentleman who assisted me was nice and very friendly. I would definitely recommend this locationAvis T.
App didn't work for pickup or return. At pickup, said to wait until the following day for someone to help!?!? Given scheduled 10 PM pickup and. 2 AM dropoff, no chance to use the service if the deli cashier weren't there. Good service from her, poor/unreliable app.CELSO S.
El cliente no dejó un comentario.Antoine P.
Overall, the only problem I have with U-Haul as a company in general, is the long (15mins or more) phone wait times, when trying to anyone regionally or locally, which I s really disrespectful.RONALD E.
Maintain the brakes clean the equipment before renting it out. I cleaned out the U-Haul Box Truck for myself and for future renters.scott C.
El cliente no dejó un comentario.Carla R.
U-haul changed the PRICE from $177 (Roselle Park, NJ (to the changed location of Somerset, NJ) to $188. FURTHERMORE, WHAT WAS THE TAX I PAID ON THIS TRANSACTION? THE BASE WAS $217.00 (A PROPER CREDIT OF $5.35 WAS ISSUED FOR RENTAL EQUIPMENT NOT TAKEN) BUT WHY WAS MY TOTAL $241.69? I WANT TO SEE AN ITEMIZATION OF THIS TOTAL. I WILL CALL.Julianne Z.
El cliente no dejó un comentario.Ryan C.
This is the second time I use uhaul this week and what I don't understand is on how I was charge double the amount the second time for less time I used on previous trip.Ronald T.
It's in a questionable bad area. I didn't want to wait for an Uber so I scheduled one. Truck ran great. The proprietor was awesome.JOSEPH L.
El cliente no dejó un comentario.ROSA D.
El cliente no dejó un comentario.Jasmine P.
El cliente no dejó un comentario.July F.
El cliente no dejó un comentario.ALEXANDER B.
El cliente no dejó un comentario.DEREK N.
I was changed the location 4 times really having very bad experiences with u haulPRASANNA KUMAR R K.
The truck seemed to struggle at times and I got a bit scary at timesFrancisco M.
El cliente no dejó un comentario.NICOLE B.
El cliente no dejó un comentario.ADRIAN B.
Everything was perfectRICHARD H.
El cliente no dejó un comentario.ASHRAF A.
This is the better service!!!!ROSA D.
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