Comentarios del cliente para 6 Eleven

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de 6 Eleven

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

lauri ann M. en

Grado:

El cliente no dejó un comentario.

Timothy H. en

Grado:

El cliente no dejó un comentario.

Jeffrey C. en

Grado:

loss the need for cell phone

gary V. en

Grado:

El cliente no dejó un comentario.

Ross B. en

Grado:

The customer service was excellent. Thanks

Aimee H. en

Grado:

El cliente no dejó un comentario.

luc s. en

Grado:

El cliente no dejó un comentario.

Chuck K. en

Grado:

Very helpful gentleman there.

tony D. en

Grado:

very professional and friendly

eugene s. en

Grado:

Did not record what i rented... Spent half a day to sort things out when i returned in Ottawa.... Waist of my time and no compensation for my wasted time 1/2 half day on the phone.

Chris C. en

Grado:

Improve pickup time at location - there was only one clerk running convenience store, take out food counter AND uhaul pickup so it took me over 20min to get my truck. But in all fairness I was 10 min late to my noon reservation. Guy was very nice. Overall a good experience and dealer.

ashley s. en

Grado:

Make sure the location has the equipment you reserved. I reserved a truck and trailer weeks in advance, only to find the location did not have a trailer available on the day of pickup. I had to rent a 15 ft uhaul instead, costing me over twice the price unnecessarily. Not impressed uhaul.

MICHAEL T. en

Grado:

Service was friendly and efficient.

rory w. en

Grado:

El cliente no dejó un comentario.

joelle g. en

Grado:

There was some issue with my cell phone. The agent had to use their phone to take my driver's license photo!!! This took a very long time to process (approx 30 min). In the end, I was able to rent a moving truck, and was satisfied. Thank you

Nick J. en

Grado:

Friendly service, clean truck, can't complain

Jason M. en

Grado:

Call centre is very frustrating between 2 phone calls I was passed off to another person around 11 times. It was very frustrating

Robert F. en

Grado:

My preferred location was closer to my residence then I received a call notifying me that I was down graded to a van and to pick up at another location. The actual pickup procedure took 30 minutes( what a waste of time and not organized.) I also noticed when driving by my first preference location the truck I wanted was still on the lot and not rented. This customer service is rated the lowest ever and I will not recommend UHaul.

Adam N. en

Grado:

A real struggle to get Canadian information. Everything is in miles and I even had one customer service agent ask me to do the conversion to kilometers. It’s very unsettling to agree on a price with a customer service agent - specifically in Canadian dollars - and the confirmation email states the agreed upon price with the line “all amounts are in USD”. Maybe have a uhaul.ca that works with Canadian money and measurements.

debeie a. en

Grado:

did not have the reserved vehicle.....made to take a much more expensive replacement at the full more expensive price and took almost $1000 from our bank account with very little apology for the change, and didn't seem to be willing to try even a compromise.....was very upsetting.

gord m. en

Grado:

El cliente no dejó un comentario.

Diane M. en

Grado:

El cliente no dejó un comentario.

Robert P. en

Grado:

Nothing, the representative was very pleasant & informative. I would recommend this location to all my friends.