Comentarios de los clientes para 59 Storage

We were very satisfied with 59 Storage in Robertsdale. Mr. Jeff was always available to answer questions and take our payments; we appreciated his help and friendship. Everything always seemed clean and secure. Our belongings were stored in good condition during the years they stayed at 59 Storage. In a time when many businesses seem cold and impersonal, 59 Storage is a welcome hometown storage facility.

This guy is always great.

Really friendly attendant came right out and helped disconnect the trailer explained everything to me and apologized for the bad experience

Staff (Jeff) very helpful and accessible. Always friendly. We never had issues with security, and pricing is very competitive. The facility is easy to get to and I would recommend it. My only issue with our stay was the cleanliness. The doors and surrounding metal accumulated much dust. And, when we removed our belongings, there were signs of mice infestation. Course that could have been brought in by a neighboring renter..who knows. But I think overall the cleanliness could definitely improve.

Jeff was always helpful and professional.

The man was so kind and he did an amazing job.

I'm always happy with Uhaul, great equipment, and great service.

I was highly satisfied with the facility. It was well maintained at all times & I had no problems. I would gladly use it again.

Good customer service. Efficient and prompt. Attached trailer and got me going with no wait.

The owner is very rude. He did not greet me when I walked in the office. I thought maybe he did not see me standing at the counter and he rudely said that he was in the middle of something and was gone get to me when he gets done. I replied to him by letting him know that it was rude to not greet your customers. I will no longer use Uhaul if the locations employees are rude.

Get internet fixed

We were made to sign approving the trailer before ever seeing it. We were told by the employee “Oh, it's fine”

Excellent experience!!!

Thank y'all for having what we needed

Mr. Williams was very friendly and made the process very smooth! I will be using him again!

Was not able to return truck via phone because location tracking didn't recognize where I was returning the vehicle. However, I left it anyway, put keys in drop box and received confirmation next day.

You can start by telling them that there going to get screwed. At least if it's out there in the front they will know. I repeat I will never use uhaul again

Great experience! Vehicle was ready and waiting upon my arrival. Staff was very helpful, and a pleasure to work with. Return was straightforward and easy. Will use them again when I need U haul.

No one picked up the phone called multiple times no response. Poor experience will not rent from this location again.

Truck needed to have been swept out ahead of use. Some items were covered in dust at end of delivery.

Very clean environment. Vehicle was very clean inside and out also. Courteous help who processed both my order and my return very quickly. Also the van ran very well as it certainly felt as though it was well maintained. Nice job!

Everytime I drop off a trailer, they are super helpful. They unlatch the trailer and inspect it before putting it away and checking me out.

The man who accepted the truck and trailer was kind and helpful. This review has nothing to complain about him because once again that gentleman was great, this review is only about u-haul' s corporate conduct. I was charged a $20 fee for turning my equipment in a day early. There is no way that you "convenience fee" deserves a surcharge for me not using the truck for less miles and 1/3 less time. Once again the gentleman that accepted the truck was great, uhaul corporate is the part of the business that is broken. Please uhaul follow the model that your associates follow, treating people with general respect and not making up charges.

Jeff was very helpful and efficient. He helped me make sure I had all the tow equipment needed before I showed up to get the trailer. He got me in and out on pick up and return which was greatly appreciated

Really nice and the guy who helped us was excellent.

Excellent staff and service.

Jeff was a bit on the slow side checking me in especially considering I used Express Check In, but overall it was a good experience.

Rude. Recorded the wrong fuel level. I returned my equipment with more fuel than I received it. I returned my equipment cleaned. I received it filthy. I was text with a different drop location than I agreed to. Uhaul will never receive my business again

All was good

It took way too long to get deposit back. Your new system sucks. Go back to the old way.

Very easy to obtain and great service.. GREAT!

Make sure that both headlights are working. Only one of mine was working. The mirrors were not adjustable. They were broken.

Jeff does a great job of making sure the fleet is clean and ready for the next customer. I rented a truck from Budget a week ago and it was a piece of trash and very nasty. Very much impressed the cleanliness of the uhaul I rented today

The 26' truck we drove had steering problems. Very difficult to drive for over 2 hours in our move.

These people were very helpful and professional. I turned the truck in early and they discounted my rate. I was very impressed.

Fast drop off!

Very poor online customer service: ridiculously slow response, reserved incorrect trailer forcing us to use an inconvenient location and a days delay plus lodging cost for that day. Incompetent organization which could not survive if you had competition.

The dealer was excellent. My problem is with U-Haul and I doubt I will rent from U-Haul again. Problems: 3 changes of pick up location Wrong size truck (too large) which caused major problems for me - couldn't park where I had planned which left me long walks every day.

I wish facility was open later during the week- at least until 6 pm

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The guy at this location had a dry personality and was extremely slow. I am not happy with the pickup location change. it added 20 miles to my trip. 10 each way.

59 Storage is roomy, immaculate, secure and in a convenient location. I can't say enough good things about it... and the manager, Jeff, is one of the nicest people you will ever meet. Absolutely A+++.

Jeff Williams was very helpful and polite I would recommend your place to my friends and family. The only reason I moved my things out is because I got a bigger place and i have more room now.

Two separate times we have rented a storage unit from 59 Storage and are pleased with their facility. The manager Jeff has been extremely helpful to us and the UHal Rep Scott also.

The trailer was dirty when we picked it up but the staff was very nice and helpful.

UHaul said I could pick up my car transporter at 0900 Sunday morning, which I planned on doing. FORTUNATELY I called them the day prior. They said did not open on Sunday until 1:00 pm! That would have been a disaster for my planned travels.

This is the second time I have used this location and it is always absolutely clean, convenient, and quick. Thank you.

Super nice. Took care of everything for us

Very pleased with the facility.

The whole experience was atrocious!

Good value

The gentleman was very nice. Helped me out a lot. Thank you

Very slow computer system