Comentarios del cliente para 5 Points Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de 5 Points Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Robert H. en

Grado:

El cliente no dejó un comentario.

Jeremy C. en

Grado:

The lady working at this location was very professional and helpful.

Jeff H. en

Grado:

The office still had internet down from the hurricane, so things were not as smooth as normal, but it went well under the circumstances.

George P. en

Grado:

El cliente no dejó un comentario.

Michael J. en

Grado:

El cliente no dejó un comentario.

Jacari A. en

Grado:

1 day free rental

Kemberly W. en

Grado:

The service was awesome. I highly recommend. The sales associate was very accommodating.

DEWEY r. en

Grado:

This was the fourth stop to get a trailer system was down first three told us so and offered no help the young lady at this one went over and beyond to help she was great Dewey Rowe

brenton n. en

Grado:

El cliente no dejó un comentario.

Shelia M. en

Grado:

El cliente no dejó un comentario.

damon j. en

Grado:

El cliente no dejó un comentario.

George w. en

Grado:

El cliente no dejó un comentario.

peter m. en

Grado:

El cliente no dejó un comentario.

Paul W. en

Grado:

El cliente no dejó un comentario.

Otis H. en

Grado:

El cliente no dejó un comentario.

Creginald J. en

Grado:

El cliente no dejó un comentario.

CYNTHIA T. en

Grado:

El cliente no dejó un comentario.

Titus M. en

Grado:

The Vendor has poor customer And equipment is not readily available

Lisa G. en

Grado:

Rep was very helpful and made sure my rental will be ready for after hour pick up.

MELANIE C. en

Grado:

El cliente no dejó un comentario.

STeve D. en

Grado:

El cliente no dejó un comentario.

MONICA M. en

Grado:

Good

Carrie L. en

Grado:

The car hauler was to be picked up in Cordele and last minute change had the pick up in Albany (45 minutes away) The brakes on the car hauler stopped working and blew the fuses in my truck. I never got the brakes to work properly and returned the trailer the next day. This was a waste of my money.

william m. en

Grado:

Amanda was very courteous, kind and informing. For someone with all those tattoos, I found her quite pleasing and not at all the savage mother talks about.I hope whatever gang she's in doesn't hurt her and never know it's not too late to go to church.

. en

Grado:

El cliente no dejó un comentario.

Alexander C. en

Grado:

Do for them what you did for me. Service was wonderful. Thank you.

Maria C. en

Grado:

El cliente no dejó un comentario.

CRAIG M. en

Grado:

Its a wide car trailer I had. Don't know if its possible but a way to see where the wheels are at night would be helpful. Actually the lines on the road is what I mean.

alicia b. en

Grado:

When I dropped off truck and trailer, I had issues with gas because I was being charged when I turned the truck in the way I returned it. When I made RSVP for truck and trailer, I was told that I would have someone to help with removing trailer and unload my car off but when arrived the rep wasn't trained for it.

CHRISTINA E. en

Grado:

I will say that this is my first bad experience with u haul. I requested an appliance dolly over the phone, and also asked once more before ending the conversation to be sure. Not only was it left out, but after returning the u haul, I recieved a rude message for me to contact the storage facility asap. The lady in charge had a bad attitude and claims that she was certain the appliance dolly was in the u haul, and also saying that I returned it with a mess in the back and that I forgot to reimburse the fuel that was consumed while in my possession. I will admit that I honestly forgot to add fuel, due to constant harassing phone calls from the office wanting to know exactly when I would be returning it with the time of night being late it was an honest mistake and I do agree with the extra fuel charge. Now, the condition of the van when I recieved it was quiet filthy. I had to sweep it out before loading anyting. When I picked up the U-Haul it was after hours and the office was already closed or else I would have mentioned it to be sure I wouldn't get blamed for it. Also the fees were not explain to me as I feel they should have been at the time of renting it. I was unaware of the insurance cost of $90 which was very surprising and could have possibly been a deal-breaker in the renting of the U-Haul. Overall I was very disappointed with the entire experience although I feel it was not the U-Haul company but the by the employee working at that location. I apologize any inconveniences that I may have caused but I do think some improvements are very much so needed. I have also heard many more negative comments about this location. I will never again use Uhaul and Albany Georgia again do to the added stress of dealing with the harassing office manager. I think she was very unprofessional and could use a little bit of guidance on how to treat customers to have a good experience with U-Haul moving vans.

STACY P. en

Grado:

El cliente no dejó un comentario.

DONNIE B. en

Grado:

El cliente no dejó un comentario.

bill a. en

Grado:

U need to talk to your people in Columbus Ga. they screwed up my credit card and my debit card so that I couldn't use them to pay for truck. My wife had to transfer money from 2 accts. so that we could pay for it!!!!! Also in Columbus they didn't change contract no. so I had trouble in Fitchburg, Ma. And took some time to find. NEEDLESS TO SAY I WILL NEVER EVER USE uhaul SHIT AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!

John B. en

Grado:

The rubber gasket sealing the door on the 5x8 had ants, eggs, and roaches. Once I got it home I put raid on them and rinsed them all out. I reported the issue to the Asheville, NC uhaul rep.