El cliente no dejó un comentario.Michelle M.
Customer Reviews for 49th State Auction
(Distribuidor de U-Haul del vecindario)
Anchorage, AK 99518
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 11 a. m. - 6 p. m.
- Sáb.: 12 p. m. - 6 p. m.
- Dom.: cerrado
- 6/27/2022 - 6/28/2022: cerrado
- 7/4/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Lloyd A.
El cliente no dejó un comentario.Justin K.
El cliente no dejó un comentario.Ian W.
El cliente no dejó un comentario.pierre B.
I originally set up an after hours pick up at the Boundary location off Boniface to use the mobile pick up option but when I got there, I could not access my vehicle because it would not let me start the pick up process. I called customer service and they said that mobile pick up was not offered for this location - which was not disclosed anywhere on the website. She sent me to a new location and altered my existing reservation and when we located the vehicle and found the lock box for the key, there was no key in the box at all. I called customer service again and they gave us the code to a different lock box so we could take a different vehicle. In terms of my recommendations: - I would suggest making it very clear on the website when a customer cannot use mobile pick up after hours at a specific location and/or simply not allow a person to make a reservation that is after hours if that option will not be available. - Figure out what the issue was with the missing key - Possibly update your application - it froze on me at least 5 different times and I had to restart my check in/return process.John P.
Was a random parking place with no store front to deliver vehicle to. Had to figure out where to park, had to figure out how to use the Uhaul webpage for check-in (which had several poorly designed pages) and could only find a metal box to deliver keys to. Definitely a negative experience after a very stressful move.John W.