Customer Reviews for 4 Way Auto
(U-Haul Neighborhood Dealer)

20 reviews

1220 Murphy Ave SW   Atlanta, GA 30310

(404) 745-9912

Location Hours

  • Mon-Sat: 9:30 am - 7 pm
  • Sun: 10 am - 5 pm
Special Operating Hours
  • 12/12/2021: Closed

Services at this Location:

Contact Us

(404) 745-9912

1220 Murphy Ave SW
Atlanta, GA 30310

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 7 pm
  • Sun: 10 am - 5 pm
Special Operating Hours
  • 12/12/2021: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

The location is hard to find, and vehicle sit in a junkyard, very scary!

Kassandra W. 
Rating:
1.0

Customer did not leave a comment.

ANGELA NEAVERA H. 
Rating:
4.0

Customer did not leave a comment.

STEVEN M. 
Rating:
2.0

Couldn't find the actual lot. There was no one on-site to help. You could not find the drop box so I had to come back twice to drop off keys. The team was also not organized as they called me asking for keys hours later after they had already been dropped off. Didn't feel safe handing off keys or leaving the vehicle on lot.

ADRIENE H. 
Rating:
2.0

No office location looked for about a hour, had to drive down a dirty rocky road with junk cars, staff member took all my information outside in hot sun. After receiving my contract I noticed staff member forge my signature on to contract, without overview any information.

Marquita B. 
Rating:
5.0

It was a concern about confirmation of returned equipment and the gentlemen was very helpful in clearing of the confusion excellently.

Lagreta M. 
Rating:
2.0

Customer did not leave a comment.

David L. 
Rating:
1.0

I called 45 minutes before my appointment to let him know I was in route. It was basically in the middle of a salvage yard. It took an additional 45 minutes to drag the trailer out of the weeds and around a junk car to get it hooked up to the rental van. This was not my original choice for pickup, not sure why my van and trailer were not where I selected pickup.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

BRANDON B. 
Rating:
1.0

Terrible location. It is a junkyard for old cars. No signage. No office. The owner was not at the location when I arrived. I had to talk to someone pulling parts off of a junk car to drop the trailer off & hope it was dealt with properly. I was then charged 2 extra days rental because the owner didn't bother to show up until the next day & charged me for the time that HE WASN'T THERE. Called Uhaul. It took 2 1/2 hours on hold to sort it out. What a waste of time. TERRIBLE EXPERIENCE.

Robert E. 
Rating:
5.0

Customer did not leave a comment.

CALVIN W. 
Rating:
5.0

Customer did not leave a comment.

Rechey T. 
Rating:
5.0

Customer did not leave a comment.

IAN B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
4.0

Customer did not leave a comment.

Angel B. 
Rating:
1.0

Check your properties where you lease out your trucks sublease please in the drop off was even less than words bad bad bad

Byron R. 
Rating:
5.0

Customer did not leave a comment.

Brian L. 
Rating:
2.0

Not at all a good location:(

JAMES F. 
Rating:
1.0

Customer did not leave a comment.

KARA W. 
Rating:
1.0

My experience with uhaul was extremely poor. I had to go to three different locations to get items I'd reserved. Including the actual truck that was confirmed the day prior. Additionally, the Atlanta call/operations center does not do a good job. They hung up on me several times and essentially could not provide any insight on what was happening. I was forced to pay additional feeds in Uber to actually get to a location that had a truck, I had to pay for the trucks additional gas to go to other uhaul locations to get the supplies previous requested. I had to pay the movers an additional fee due to the delays in getting the truck. I will never use Uhaul again. Simply unprofessional and unreliable. Do better.

Marcus B. 
No reviews have been submitted for this location.

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