Customer Reviews for 4 A Mini Warehouse LLC
(U-Haul Neighborhood Dealer)

428 reviews

40 Soccer Field Rd   Ellijay, GA 30540

(706) 276-4306

Office Hours

  • Monday - Friday:
    10 am - 12 pm / 1 pm - 4 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(706) 276-4306

40 Soccer Field Rd
Ellijay, GA 30540

Services at this Location:

Office Hours

  • Monday - Friday:
    10 am - 12 pm / 1 pm - 4 pm
  • Saturday - Sunday:
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I've known Angie forever. Always easy to work with. Main reason I always return there. A+

Alan Hall 
Rating:
5.0

Customer did not leave a comment.

JOHN CHELTON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ALEJANDRO RAMOS  |  Overall Experience 
Rating:
4.0

The vehicle was very noisy, it was difficult to have a conversation with your passenger. The transmission seamed sluggish. The dash was hard to see without the lights on.

Donald Nickle 
Rating:
5.0

Customer did not leave a comment.

MELISSA KIMBERLING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JANE ALVERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATT PENLAND 
Rating:
5.0

Customer did not leave a comment.

MATT PENLAND  |  Overall Experience 
Rating:
4.0

I ordered online your services. They redirected my pick up to this larger facility. They did well, but the Online Service was way off in their fulfillment. I had ordered supplies for my move, ie: mattress & couch bags, a moving box. However when I picked up the truck none of the supplies were communicated to the pick up location that I needed these items. I assumed they lost the request. However One week AFTER my move was completed the supplies arrived in the mail except one item. I have been reimbursed by local stores for this gap, but I needed to leave a report about the problem. Otherwise U-Haul was a very satisfactory experience. THANK YOU for your service

ROBERT MARKLE 
Rating:
5.0

Customer did not leave a comment.

Roland Echevarria 
Rating:
5.0

Customer did not leave a comment.

JOHNNY BEAL 
Rating:
3.0

The trailer was sitting in a dip, making it VERY difficult to pick up the tongue to hook up.

Raiford Wilson 
Rating:
1.0

Manager left for a personal appointment.

Robert Locascio 
Rating:
4.0

Customer did not leave a comment.

MASTERS GENERATOR AND ELECTRICAL SERVICE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Garr 
Rating:
3.0

Customer did not leave a comment.

Michael Turner 
Rating:
5.0

Customer did not leave a comment.

John McElhinny 
Rating:
5.0

Nothing

William Marlow 
Rating:
5.0

Customer did not leave a comment.

MARY RUTH SCARBOROUGH 
Rating:
5.0

Customer did not leave a comment.

ROBERT BRADLEY 
Rating:
5.0

Make it easier to check in when getting the truck if the office is closed.. Too many obstacles preventing me from picking up on an hourly basis. It took me 1 hr of inconvenience to pick up the truck

LORINET SWAILES 
Rating:
5.0

Customer did not leave a comment.

Stephan Hester 
Rating:
5.0

Customer did not leave a comment.

Christopher Sandve 
Rating:
5.0

Customer did not leave a comment.

LISA NEUGEBAUER 
Rating:
5.0

Truck was there when I arrived. It was clean and well maintained. The pleasant employee was just an added bonus. Excellent experience

Steve Koman 
Rating:
5.0

Everything was great!

Charles Frasor 
Rating:
5.0

Customer did not leave a comment.

Rufus Davis 
Rating:
5.0

Customer did not leave a comment.

Daniel Moore 
Rating:
5.0

Excellent customer service. I would rent from them again at any time.

Bern FLEMING 
Rating:
2.0

Customer did not leave a comment.

Natalie Cabrera 
Rating:
3.0

The windows all the glass were extremely dirty.

ROYCE HUGHES 
Rating:
5.0

no contact nothing to report

Randy Nixie 
Rating:
3.0

Think I was over charged. I picked up the trailer on Friday afternoon and returned it early Sunday morning. Was told by the clerk that it was a one day rental .

GEORGE BARTHELMESS 
Rating:
5.0

Customer did not leave a comment.

EUGENE MAULUCCI 
Rating:
5.0

Customer did not leave a comment.

Michael Mason 
Rating:
1.0

The full time older lady that works at this particular location is less than happy! It’s clear when she answers the phone and even more clear when you ask a question. I understand peoples have bad days, however, I spoke with her on two different occasions on two different days and it was the same “you’re bothering me attitude and tone of voice”. However, I will say there was a young lady that works at that location as well who was as nice as she could be. I wish I had gotten their names after this experience, unfortunately I did not. However, it would be easy for me to find out if need be..bit, I’m sure anyone that calls that location would be able to figure out exactly who I’m referring to. 👎 Either way, this location is no more than 6 miles from my house but I will for now on drive the additional 25 miles to the pick up location to deal with Victoria in Jasper.

TIFFANY CIPRIANI 
Rating:
3.0

This was the 3rd drop off location that I was switched to without my consent. Left truck at gate and never saw or spoke to any personnel.

stephen dean 
Rating:
5.0

Customer did not leave a comment.

MALCOLM WHITE 
Rating:
5.0

Great customer experience, the lady at the counter was friendly and personable. My reservation was ready as expected. The pickup and return process was a breeze. I will definitely be returning when I need another trailer rental.

CALEB HUTTON 
Rating:
5.0

I dropped the truck off last night before 1:15am but while I was doing the return process on my phone it’s battery died an I was able to finish the return process but I did everything the way it was suppose to be done thank you

Indigo Cox 
Rating:
5.0

Customer did not leave a comment.

JOHN BELK 
Rating:
5.0

Customer did not leave a comment.

WILLIAM RODRIGUES 
Rating:
5.0

Customer did not leave a comment.

JOSHUA HOWELL 
Rating:
5.0

Customer did not leave a comment.

FAY STOVER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa Avery 
Rating:
5.0

Readable pricing

LEE SISSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONNA BROWN  |  Overall Experience 
Rating:
5.0

Being able to drop off after hours and do the check in in a smartphone is very convenient and helpful!

WILLIAM NEWSOM 
Rating:
5.0

Just dropped vehicle off

JOHN HORNSBY 
Rating:
5.0

Repeat customer!

MELISSA KIMBERLING 
Rating:
5.0

I was very pleased with all the assistance from the office management. I would definitely rent from this operation again if needed.

JANICE WILSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ZACHARY PICKERING 
Rating:
4.0

Customer did not leave a comment.

WILLIAM NORRIS 
Rating:
5.0

First trailer came off my truck due to defective hitch. Made claim for damage to my truck. Insurance company has not got back to me with any instructions. Please advise. Thank you

CHRISTOPHER ENGLAND 
Rating:
4.0

Customer did not leave a comment.

WILLIAM LAYTON 
Rating:
5.0

Customer did not leave a comment.

JESSICA EVES 
Rating:
5.0

Customer did not leave a comment.

DALE BECKER 
Rating:
3.0

More thorough instructions for 24/7 pickup.

Victor Donald 
Rating:
5.0

Customer did not leave a comment.

Gary Conleay  
Rating:
3.0

Customer did not leave a comment.

Kenneth Smith 
Rating:
5.0

I was very happy with 4-A Mini Storage. Staff was always polite and helpful. Unit was clean and reasonably priced. I also rented a 6' x 12' trailer from them when I moved out. Rental process was easy and price was right.

Kolin McIntire  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Duncan 
Rating:
3.0

Customer did not leave a comment.

Carlos Saavedra 
Rating:
5.0

Customer did not leave a comment.

Michael Hamby 
Rating:
5.0

Very accommodating and facility was well kept and Angie was fabulous to work with!

Teresa Flowers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAIFORD WILSON 
Rating:
4.0

everything was okay they just need more room for customer parking

JAMES AARON 
Rating:
5.0

Going to use again

RICHARD MICKEY 
Rating:
5.0

Customer did not leave a comment.

MICHAEL GANNON 
Rating:
5.0

The staff could not have been more helpful, cordial and accomadating. The facility's access hours, cleanliness and security were all very well suited to our needs. Would use this facility again without any reservations.

DAVID BYINGTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LYNN WOOD  |  Overall Experience 
Rating:
5.0

Don’t forget to include the rented furniture pads!! 😊

Brent Branning 
Rating:
5.0

Great experience.

Kenneth Messer 
Rating:
5.0

nothing... very friendly and professional !

Keith Milton 
Rating:
4.0

Customer did not leave a comment.

Gary Butterfield 
Rating:
5.0

Customer did not leave a comment.

John Olmstead 
Rating:
5.0

Customer did not leave a comment.

Gregory Richardson 
Rating:
5.0

Angela was outstanding. Absolutely the best customer support.

JAMES DALL 
Rating:
5.0

Excellent service!

Jeffrey Tapia 
Rating:
5.0

Customer did not leave a comment.

ken henderson 
Rating:
4.0

Customer did not leave a comment.

Jeramie Golden 
Rating:
4.0

Customer did not leave a comment.

Shannon Powers 
Rating:
5.0

Angela was super helpful.

arni katz 
Rating:
5.0

Customer did not leave a comment.

Thomas Bruce 
Rating:
5.0

No problems at all thx

James Brockman 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Tapia 
Rating:
5.0

Customer did not leave a comment.

Luis Valencia 
Rating:
5.0

Efficient, accommodating, and pleasant management. Thanks!

Robert Smith 
Rating:
1.0

I reserved a car trailer, when went to pick up said didn't have it, sent me to 3 different dealers and not one had one finally ended back up at this location and they gave me one sitting on the lot.

John Bethel 
Rating:
5.0

Customer did not leave a comment.

Richard Ballentine 
Rating:
5.0

Customer did not leave a comment.

Stanley Harrell 
Rating:
5.0

Customer did not leave a comment.

LYNN PARKER 
Rating:
4.0

Customer did not leave a comment.

jeffrey redman 
Rating:
5.0

The only think I had issues with was the self check in and out. Only because I have never done it before. It I went to the uhaul go through my email and I would try to take pictures to return my camera would not load up on gmail. However if I went to the website with google and logged in it would finally let me take pictures. I’m not sure why because I accepted to use camera while on my gmail but I had to literally open a link not from my gmail to make sure I got to take the pictures because I was worried it was not going to let me and I thought I was going to have to call customer support. I have an iPhone 7 Plus so I’m not sure what happened but I did get it done not clicking on the app through my email. But thank you so much your rates were great and we got moved all in one trip. We are greatly blessed with your company doing self service with your company to ensure the safety of sickness going around. Have a blessed day.

Amy Turner 
Rating:
5.0

Customer did not leave a comment.

Richard Ballentine 
Rating:
5.0

Customer did not leave a comment.

susan decker 
Rating:
3.0

Customer did not leave a comment.

TERRY FIRMAN 
Rating:
3.0

I informed them of the issues the trailer had.

WALTER WOOD 
Rating:
5.0

I think all is great. Just keep doing what you are doing.

TERRY ELLIS 
Rating:
5.0

Great location and friendly management. Fast service.

CLYDE ELLIS 
Rating:
5.0

Keep up the good work...very satisfied.

Jerry Mckinney 
Rating:
3.0

I struggled with the mobile app pickup. Took 30 minutes to complete. The app keep forcing a reload if the web page. I returned the truck early so I could work with a real person to complete the return of the vehicle.

kirk kas 
Rating:
5.0

The on line check out was not a good experience. But the staff at the location I used we're extremely helpful.

Edgar Graham 
Rating:
5.0

Excellant

joe hill 
Rating:
5.0

Customer did not leave a comment.

ron ream 
Rating:
5.0

Not much to improve.Your employee was so gracious and helpful. Definitely I will be a repeat customer. You are blessed to have her at that office.

Matilde PORTER 
Rating:
5.0

Customer did not leave a comment.

BRIAN CLARK 
Rating:
5.0

The whole process was very simple via the app. Reservation to pickup to return. Since I picked up early morning before business hours, everything I ordered was in the truck and waiting. Very painless process. This is my second time using this vendor and will use the next time I need a rental truck.

Stanley Tabor 
Rating:
5.0

Facility and Angela very helpful. Nothing that I can think of to improve ????.

LAURIE GIAFALIONE 
Rating:
5.0

Customer did not leave a comment.

Jose Pu 
Rating:
4.0

Customer did not leave a comment.

Dennis Stevenson 
Rating:
5.0

Nothing. The ladies in the office were great with customer service. The ladies were very helpful helping me decide which Uhaul truck or trailer I needed. They were very courteous even when I had to change my reservation. Plus, the day I picked up my 6x12 trailer the Uhaul rep was there so he hooked up my trailer. He made sure all my lights were working on the trailer before I pulled iout of the lot. Trailer pulled very well. Thank you!!

LAURIE GIAFALIONE 
Rating:
5.0

The equipment was clean but not well maintained. it appear that that truck had been in an accident before and the vehicle kept swirling to the right. If you look at the grill you will see that the Ford sign is upside down. I think the vehicle needs an alignment as it will be very dangerous if it's being continued to be driven that way.

Marisel Zlatea 
Rating:
1.0

I reserved a 10' truck over a month ago and was given a 15' truck. They wouldn't even try to correct the problem. Also, the lady at the desk said I had to pay for the additional insurance because it was mandatory. I spoke to another U-Haul facility and called the 800 U-Haul number and was told by both that what she told me was a lie. We have insurance and shouldn't have to purchase additional insurance.

KENNETH ROBERTS 
Rating:
4.0

Staff was very helpful.

John Derck  |  Overall Experience 
Rating:
5.0

Excellent service I would recommend more gravel by storage area. Every time it rained there was a puddle of water in front of unit. Lots of moisture inside.

GAIL WILLIAMSON  |  Overall Experience 
Rating:
5.0

Great experience

JOHN STEVENSON  |  Overall Experience 
Rating:
5.0

Thanks for your Help in making the move back to Gilmer County as "painless" as possible.

Ron Tishaw  |  Overall Experience 
Rating:
5.0

professional

Privacy Request  |  First Impressions 
Rating:
4.0

The employees were very flexible with me as I was later than expected. They let me reschedule later that day without issue.

Privacy Request  |  First Impressions 
Rating:
4.0

The location is very convenient to where we are building. The check-in was fast and professional and the clerk was very nice. We will enjoy our stay there. Thank you.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

Back
To Top