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Steve A.
Customer Reviews for 3Sixty Depot
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Kevin M.The business looked run down and very unsafe. Even during the day. They didn't answer the phone during business hours. (The lady at the front was on the phone with the water company).
Tirey G.I went to pickup and the depot was closed. Waited for an hour and nobody showed up. Came back again after an hour and still no one. And to make matters worse they charged me for the rent when i wasnt even allowed to pick up my reserved truck.
Rohit K.Called three separate times to the location to change my rental time pickup, never updated the app. Had to finally call the 1-800 number to get it adjusted. When I arrived there was one worker there who had zero customer service skills - very annoyed they had to help me when online check in was not working properly. This was a laundromat that rents vehicles on the side. I reserved and pre-paid for a furniture dolly which, of course, was not available. All they had were appliance dollies so they charged me more for that.
Greg B.Horrible experience. Lady said truck was 7/8 at gas and it was barely half. I booked dolly and 20 furnace sheets 2 weeks ahead and she just plainly told me she didn't have it. I asked her to get some and she said no. She also added extra insurance on the booking even though I denied it when booking it. Horrible horrible experience
Sven B.No one was at the pickup location to check the truck out until 45 minutes after the posted open hours time.
Willard G.this location doesn't show up on the app.
tremayne L.Location to small
Kiaka J.