Customer Reviews for 365 Keowee School Road Storage LLC
(Distribuidor de U-Haul del vecindario)

359 comentarios

365 Keowee School Rd   Seneca, SC 29672

(864) 885-9643

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(864) 885-9643

365 Keowee School Rd
Seneca, SC 29672

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 6 p. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Susan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry W. 
Clasificación:
5.0

This location did a great job.

Eileen F. 
Clasificación:
5.0

Remove smoking smell '

Robert D. 
Clasificación:
4.0

These locations were fine however the website and app were extremely difficult to maneuver. The technology probably needs a major upgrade.

Jeanne G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
1.0

Employee who was there when I turned in my trailer was rude and did not want me to turn in my trailer at this location. She did not even want to process my paperwork. I will never use this location (monster storage Keowee school rd. Seneca sc). I will also post a social media “blast” on the horrible service they provide.

RICHARD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edith R. 
Clasificación:
5.0

Excellent customer service!!

Chris S. 
Clasificación:
5.0

Great service

Gean E. 
Clasificación:
4.0

I had ordered a utility dolly online but when I picked up my truck and got it back to my apartment the dolly was not in the back so I had to go all the way back to the rental facility to get one adding an extra 45 minutes to my day.

Benjamin N. 
Clasificación:
2.0

When we got to the dropoff location it was closed just like the pickup location! It was a little after 2pm. The sign said they would return at 3pm. We waited just until 3pm, no sign of anyone opening, so we left the truck. But, we desperately needed their help and advice. When I was FINALLY contacted on 4/15 by the area manager he acted like a bully and he lied about speaking with me about the issue on the phone. That's just not true. The only person I ever spoke with was at the UHaul 800 number and her name was Larraine. She told me that UHaul would refund the $150 charge. UHaul, Jeff, and Chris did not stand by what I was told by calling the 800 number for help. Chris, a manager, actually hung up on me. I will never use UHaul again.

Allison M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
5.0

Leah was super helpful.

Rebecca G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin R. 
Clasificación:
5.0

Well the storage unit I rented was not big enough n that is what the man told me I need so all my stuff was able to go in there

Veronica D. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIDGET J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shana V. 
Clasificación:
5.0

Uhaul web site was down, but that is not the locations fault.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW V. 
Clasificación:
5.0

Keep doing what you are doing.

JACK P. 
Clasificación:
5.0

The customer service was phenomenal, another location had an unexpected event and couldn't rent the equipment but this location stepped up and contacted uhaul and transferred the reservation , no hassle

Zachary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

EARL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam H. 
Clasificación:
5.0

Professional courteous staff. Excellent product availability. Thanks.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANNE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
4.0

Very satisfied with customer service and the rental process. The rep was knowledgeable and professional. I would certainly go back should I have a need and would not hesitate to recommend to others.

A M. 
Clasificación:
4.0

When booking truck I requested a 10' one way. When I went to pick up I was told that only a 15' was available for one way. I only needed a 10' 15 was overkill and more expensive on gas. I should have been told that the 10' was ONLY local. Although I was ultimately charged for the 10' per corporate I was not happy that I had a bigger truck than needed.

Kristen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

jennie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greta M. 
Clasificación:
5.0

Can't think of anything. Service was great, equipment was clean, check-in and out was a breeze.

william T. 
Clasificación:
4.0

I called the day before my rental and they said they did not have me in the system. After further conversation, they said it was because they did not have the size truck I ordered. Original truck size was not available; Uhaul gave me larger truck for same price but we only needed a smaller vehicle. Ordered dozen furniture pads, but those were not available; we had to buy our own.

Tim N. 
Clasificación:
5.0

El cliente no dejó un comentario.

SELMA S. 
Clasificación:
3.0

The truck needed to be cleaned. There was a strong smell of cigar smoke in the cab and there was cigar ash in the cup holders. It should have been checked before being issued to another customer.

Jonathan W. 
Clasificación:
2.0

I waited 2 hours for them to open because U-haul entered my reservation as 24/7 pick up and this location did not enter it that way. They entered the reservation as pickup in person. This put me behind schedule having to wait the extra time.

KELLIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORDAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
2.0

Truck was dirty and was returned clean without any kind of recognition. Also truck turned in early with no recognition.

Triston L. 
Clasificación:
3.0

The cup holders had a sticky liquid, maybe soda. I had to clean the area before my 8 hour drive. Also, the customer service is just average. Did the job, not overly friendly. Unfortunately there not many options for box truck rental.

Jim H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

VANCE M. 
Clasificación:
4.0

The lady needs more counter help. She was overwhelmed.

MICHAEL F. 
Clasificación:
2.0

I feel cheated about the gas used. I put gas into the truck back to where I found it when it was rented. They then charged me 13.00 more when returned. I feel cheated. I will NOT ever use this U-Haul site ever again.

Ronald R. 
Clasificación:
5.0

The Uhual representation helped me very quickly. He checked the truck in and I was off and on my way back home. He was professional, efficient, and pleasant. ¡Gracias!

Charisma D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

I used the app to deliver the truck and while everything was smooth, I was happy personnel was available to assist me with the keys as that was the only piece of information the app did not clearly communicate.

Rachel S. 
Clasificación:
5.0

All went well.

BRADLEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIKWHITNEY J. 
Clasificación:
4.0

Leah was great!

Amy C. 
Clasificación:
5.0

The Staff, and the rental process went smoothly, The best customer service, the young gentleman was excellent.

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROLAND L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vance M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris P. 
Clasificación:
2.0

Reservation time changed the day of reservation and was very inconvenient to find help

Anna H. 
Clasificación:
5.0

Honestly you guys don't need to do a thing. Y'all were awesome and I really appreciate y'all's business as much as you do mine !! Thanks again!!

Tyler S. 
Clasificación:
5.0

Convenient and priced fairly.

Greg J. 
Clasificación:
5.0

Good customer service at pick up and turn in. Brandon was a big help for both transactions.

Gregory H. 
Clasificación:
5.0

Leah us the consummate customer focused professional. Great personality along with superior knowledge and a long term view if your business.

RICHARD S. 
Clasificación:
5.0

Sometimes your hard to reach by phone

JOHN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall L. 
Clasificación:
5.0

Excellent customer service and well maintained equipment.

RONALD S. 
Clasificación:
3.0

Be helpful to provide instructions for their site for drop off after hours. Site is not connected to UHall drop off web site , completing drop off online was not an option. There were no instructions letting us know that all we had to do was drop key in box, had to make two trips to drop truck off.

Martha F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
5.0

The 26 foot truck is wonderful for long moves over state highways, but they're too big for local moves and for steep driveways. I wish you had more 18- or 20- footers. My wife wishes the 26-footers had Cup Holders for hot days. But your trucks are very nice and your service is outstanding. WONDERFUL RENTAL

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

A B D. 
Clasificación:
3.0

We had made a reservation online and when we went to pick up the trailer at the time we said, the store was closed for lunch. Why didn't they put that online? We wasted over an hour waiting on them to come back. Then the reservation was messed up and we had to go through everything again at the store; more time lost. I guess the online registration may be the problem.

SHARON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
4.0

I returned the trailer on Sunday afternoon and the location was closed. They did not check-in the trailer until Monday and the system charged me an extra day. I have just emailed u-haul in an attempt to get a refund. Contract #25937923

Cathy H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
1.0

The check in guy dud not check in the truck while I was there. When he did so, it was over the 48 hour rental and he cheated me by charging for another day. He is not personable and I'm sure he knew what he was doing in delaying checking in the truck so he could charge me for the extra day.

MARSHALL B. 
Clasificación:
5.0

Everything was perfect and smooth, also love that they stay open later then all the other places, very convenient

Emilio T. 
Clasificación:
5.0

Everything was excellent. Thank you for being a company that offers rare good old fashioned Customer Service!

Diane M. 
Clasificación:
5.0

Brandon was truly wonderful. Helpful and professional.

Kim B. 
Clasificación:
4.0

No masks were worn, which was awkward

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
4.0

El cliente no dejó un comentario.

HEATHER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

John C. 
Clasificación:
3.0

It is an ok place to pick up if they have what you need

CHRISTOPHER C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mitchell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN S. 
Clasificación:
3.0

I was charged for an appliance dolly I never got

Jessicca B. 
No se han enviado comentarios para esta ubicación.

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