Both trucks and storage services are unique. I am so satisfied with the service.
AYTLA O
Customer Reviews for 324 Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The independent location was fine using the U-Haul app for checking out the vehicle took an hour and 20 minutes. I chose the particular location because on the U-Haul website it indicated they were open on Sunday at 10:00 a.m. .. the actual location is closed on Sundays. U-Haul customer service agent should be paid generously, I can only imagine the number of dissatisfied customers that call on a daily basis.
debi MThe return process was difficult because I couldn't access my account. Had no trouble accessing it during pick up, but the website wouldn't let me in when I was trying to return.
Nicole CGood location, lots of trucks on site. Good customer service.
Ross SProcess was fast and staff was friendly and helpful
Aaaron DHowever, this was not my preferred pick up in Athens, GA. I arrived in Athens after a two-hour drive to find out my pickup location had been changed to Greensboro, GA and I had NOT been notified. So, I had to drive an additional 80 minutes round trip to pick up the truck. I was not happy about this.
Trista NThis location didn't have late night drop off available so I had to pay for another day and drive 70 miles back to that side of town to return the truck. Then never got return call about hand truck.
MITCHELL NThe dealer was very friendly and helpful. He explained everything about the rental agreement and was very fair. I will recommend anyone to rent from here.
Cherl KNa
DONALD SI was very impressed with the friendliness and the professionalism of the person I dealt with.
Beckey MThe staff are very helpful and the facility is easy to get in and out of.
Andrew WVery convenient and the owner was very helpful and courteous.
Steve NGreat Customer Service.. Quick and Easy!
Eric SNinguno
ARTAZIA Mstick on a chicken
robert fThis location was easy to find, and service was great! The owner checked us out very quickly! Thanks.
David SAmazing staff, hands down the best Uhaul rental location.
Lorena BClean the trucks. Derergent powfwr spilledi the back of the truck. Mud all over the driver side floor. Dirt across rhe daahboard. Make the app actually work for check.ins. spent 30 minutes trying trying to get the app to work and had ro call customer service. I am done renting from U haul. It was the worst renting I have ever had.
PAUL STrue professionals they went beyond to help me Thank you guys for a great experience. Highly recommend them.
JOHN DNo complaints about the service received
Mojisola OLet customers know that 10pm is cutoff for return of equipment prior to rental. Also maybe have technology to allow customer to return 24hr with a code entry lock vs outdated padlock.
Jeremy TAgent was very friendly and provided excellent customer service.
Raymond Cvery good staff
todd athis was close to your hose
DONALD SI was skeptical about the UHaul mobile checkout and drop off. It was a seamless process and efficient. Overall great experience. Thank you!!!
Anita LSuper Great Service! Thank You!
Edward SThe trucks ramp was full off mud and made the ramp slippery.
Mary Lgood costumer service
NOEL GFriendly helpful would use again
Michele BWe love 324 Storage!
Kenneth OThe guy at the front desk was extremely helpful, friendly and kind. I would definitely use this location again!! Thank you, Shaneque Ford
Shaneque FJoel is amazing. He made our experience flawless.
Kelsey CThe only downfall I experienced was that the truck I rented did not have a ramp to go up & down with dolly.
hilary wThey were friendly and helpful. Will definitely use them again.
Marcha TYes willing get service
Patrick LThe agent was super helpful in every way possible. He made sure that he walked me through the return from beginning to end. I will definitely recommend!!
Jomeka BThe staff was very helpful with quickly getting me in and out upon arrival.
Steffan BKeep it up great job
YOSIEF MCustomer service is always top notch!!!
Yolanda CEverything was great.
Robert RRegistration takes too much of the time.
Clinton KCheck-in and drop-off process was extremely easy and the people there were very friendly! Made moving incredibly easy!
TJ Mgreat service thanks!
Jeffrey LThis location was friendly and professional. It was easy to pick up and drop off and the equipment was in great shape. The staff was really helpful!
STEVEN R