Would not ordinarily recommend a smoke shop as a pick-up or drop-off location, but the staff was very friendly and helpful.paul M.
Customer Reviews for 321 Smoke Shop
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
He was able to get to us right away and checked everything over quickly. He noted the leak in the van.RANDALL C.
Great job with friendly customer service rep. Great location.ROBERT P.
El cliente no dejó un comentario.PAMELA M.
Directions were very unclear by attendant and we had to call customer service for directions for pick up and when to turn truck in. We finally got it figured out. Truck was excellent.MARK E.
El cliente no dejó un comentario.DAVID S.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.DAVID E.
El cliente no dejó un comentario.Edmond L.
Get rid of fowl smell inside truck.JOSEPH Z.
El cliente no dejó un comentario.Bria M.
The location was a little tight for our 26 foot van. The man at the counter was helpful. But he was alone and it took a while to complete the check in.STEVEN S.
This was not the location I choseâ€¦ I was forced to use this one after my reservation location failed to have a trailerâ€¦ This â€œownerâ€ was too worried about selling bongs than help meâ€¦ Also he charged me for insurance when I had denied it prior, did not provide any receipt, and no signaturesTimothy W.
El cliente no dejó un comentario.mike H.
Great, courteous service.GENE C.
Quicker rental agreementsBRYAN L.
Remove tons of furniture pads that was left in truck from another renter, that I didn't ask for took up a lot of space that I needed to use.ROBERT P.
Very upset about above mentioned issues. Attendant was not bothered by my upset. Very nice.Lisa M.
El cliente no dejó un comentario.Juan G.
Fast, easy and friendly.JOSEPH S.
El cliente no dejó un comentario.JOHNWESLEY G.
El cliente no dejó un comentario.JOSHUA M.
El cliente no dejó un comentario.SAMANTHA W.
El cliente no dejó un comentario.LAURIE T.
El cliente no dejó un comentario.JEFFERY R.
El cliente no dejó un comentario.Dan A.
Customer service was also great.ANTHONY L.
El cliente no dejó un comentario.KAREN N.
El cliente no dejó un comentario.BRUCE C.
I tried to drop the trailer at this location first, then have my Uhaul unloaded. Can't take a couch out of the back with a car attached. The guy working there was very nice bit had no idea how to help remove my car from the trailer and unattached it from the truck. Won't be usong Uhaul again. Paid too much money to have such disorganization.Walter S.
El cliente no dejó un comentario.Ashley C.
I arrived at 7am as I was scheduled. I opened the app and it told me to come back at 9am when the store was open. It did not give me a code to retrieve my keys or anything. I called the customers service line to have to wait over an hour. That hour came and went with no help. I stayed on live chat the entire time to get zero help. That put me behind 2 hrs. This location was nice, clean, and friendly. It was the app and lack of customer service on the phone that was terrible.Jason D.
Person that I spoke to me was not knowledgeable or pretended to not know. Charged me for after hours fee which I did not return after hours. Did nothing to remove charge, said â€˜call u-haul' to address. When return truck parked wherever I was able to park in smal parking lot. Person insisted in me backing up truck, which I was not able to do as an inexperienced truck driver. In the end, person assisting me backed up the truck. This location is not suitable for a 26 foot truck!Mark R.
Helpful and friendly, young people.GLORIA W.
El cliente no dejó un comentario.Jonathan T.
El cliente no dejó un comentario.Jedda B.
El cliente no dejó un comentario.PHILIP C.
El cliente no dejó un comentario.Guy K.