Customer Reviews for 321 Smoke Shop
(Distribuidor de U-Haul del vecindario)

71 comentarios

1805 E Lamar Alexander Pkwy   Maryville, TN 37804

(865) 982-3522

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: 12 p. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(865) 982-3522

1805 E Lamar Alexander Pkwy
Maryville, TN 37804

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 5 p. m.
  • Dom.: 12 p. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cellostine W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jesse P. 
Clasificación:
3.0

Manager was lots of help.

Timothy H. 
Clasificación:
5.0

Extraordinario servicio al cliente

Johnny S. 
Clasificación:
1.0

Trailer had a flat tire , and I told them the day before when I looked at the trailer.

robert P. 
Clasificación:
5.0

I will rent again from that store

JAMES T. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANGELA J. 
Clasificación:
2.0

On the phone. Told him I had a u-haul. Comment was write down miles and fuel. Told him a trailer. Just unhook it anywhere. Man came out he was helping . Said to me. Been nice if he would have helped you. Wat can I say.

KEITH M. 
Clasificación:
1.0

I was told one price , then charged something else. The 15 foot truck I was supposed to get was suddenly at another location , even though they knew a MONTH ahead of time. So I had to get a bigger truck or get charged more miles to go to the other location to get the correct truck. Good thing I don't plan on needing another truck in the future. If I do ever move again , maybe I'll just sell everything so I won't need a truck.

steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donn P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary P. 
Clasificación:
4.0

Great location. Efficient check in of the truck.

Mark W. 
Clasificación:
5.0

Great customer service as well.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARENCE F. 
Clasificación:
2.0

Took forever for UHaul to call and verify me as a driver. Took almost 40 minutes to get verified and complete check-in and they did not extend my rental to make up for that time. PLEASE FIX THIS OR I WILL GO SOMEWHERE ELSE FOR MY NEXT RENTAL!

Noah H. 
Clasificación:
3.0

The mileage fee was not explained to me and I was charged .99 a mile for local moving. This was a complete rip off and I will never rent from UHaul again.

SCOTT B. 
Clasificación:
5.0

The guys were very nice and helpful .

Wayne P. 
Clasificación:
1.0

They need a PC to work on instead of trying to use their cell phone. It took 30 minutes to pickup truck. They would make me wait when a customer came in to buy something from the store. I was told all I was doing was renting a uhaul truck and they were paying customers for their business.

SHARON H. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY T. 
Clasificación:
5.0

Great customer service! Beyond measure!!

JOHNNY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RUSSELL R. 
Clasificación:
4.0

El cliente no dejó un comentario.

LANDON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DERIK H. 
Clasificación:
3.0

Vehicle can had dog hair and for particles all over the place. Smelled like wet dog Clearly had not been checked on prior return The box was dirty and had wet mud in it. Luckily, the move I was doing was very short and limited. If it was a longer, more involved move I would have refused the equipment.

WES G. 
Clasificación:
5.0

The vehicle handled very well, in fact I wish I owned one. Great gas milage, and a very comfortable ride

JOSHUAH A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
3.0

Make sure the right light break works

SERENA B. 
Clasificación:
4.0

Would not ordinarily recommend a smoke shop as a pick-up or drop-off location, but the staff was very friendly and helpful.

paul M. 
Clasificación:
5.0

He was able to get to us right away and checked everything over quickly. He noted the leak in the van.

RANDALL C. 
Clasificación:
5.0

Great job with friendly customer service rep. Great location.

ROBERT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA M. 
Clasificación:
4.0

Directions were very unclear by attendant and we had to call customer service for directions for pick up and when to turn truck in. We finally got it figured out. Truck was excellent.

MARK E. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edmond L. 
Clasificación:
3.0

Get rid of fowl smell inside truck.

JOSEPH Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bria M. 
Clasificación:
3.0

The location was a little tight for our 26 foot van. The man at the counter was helpful. But he was alone and it took a while to complete the check in.

STEVEN S. 
Clasificación:
1.0

This was not the location I chose… I was forced to use this one after my reservation location failed to have a trailer… This “owner” was too worried about selling bongs than help me… Also he charged me for insurance when I had denied it prior, did not provide any receipt, and no signatures

Timothy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike H. 
Clasificación:
4.0

Great, courteous service.

GENE C. 
Clasificación:
5.0

Quicker rental agreements

BRYAN L. 
Clasificación:
5.0

Remove tons of furniture pads that was left in truck from another renter, that I didn't ask for took up a lot of space that I needed to use.

ROBERT P. 
Clasificación:
4.0

Very upset about above mentioned issues. Attendant was not bothered by my upset. Very nice.

Lisa M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Juan G. 
Clasificación:
5.0

Fast, easy and friendly.

JOSEPH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNWESLEY G. 
Clasificación:
2.0

El cliente no dejó un comentario.

JOSHUA M. 
Clasificación:
1.0

El cliente no dejó un comentario.

SAMANTHA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURIE T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFERY R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dan A. 
Clasificación:
5.0

Customer service was also great.

ANTHONY L. 
Clasificación:
3.0

El cliente no dejó un comentario.

KAREN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE C. 
Clasificación:
3.0

I tried to drop the trailer at this location first, then have my Uhaul unloaded. Can't take a couch out of the back with a car attached. The guy working there was very nice bit had no idea how to help remove my car from the trailer and unattached it from the truck. Won't be usong Uhaul again. Paid too much money to have such disorganization.

Walter S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ashley C. 
Clasificación:
3.0

I arrived at 7am as I was scheduled. I opened the app and it told me to come back at 9am when the store was open. It did not give me a code to retrieve my keys or anything. I called the customers service line to have to wait over an hour. That hour came and went with no help. I stayed on live chat the entire time to get zero help. That put me behind 2 hrs. This location was nice, clean, and friendly. It was the app and lack of customer service on the phone that was terrible.

Jason D. 
Clasificación:
1.0

Person that I spoke to me was not knowledgeable or pretended to not know. Charged me for after hours fee which I did not return after hours. Did nothing to remove charge, said ‘call u-haul' to address. When return truck parked wherever I was able to park in smal parking lot. Person insisted in me backing up truck, which I was not able to do as an inexperienced truck driver. In the end, person assisting me backed up the truck. This location is not suitable for a 26 foot truck!

Mark R. 
Clasificación:
5.0

Helpful and friendly, young people.

GLORIA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jedda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Guy K. 
No se han enviado comentarios para esta ubicación.

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