Customer Reviews for 312 Self Storage Inc
(Distribuidor de U-Haul del vecindario)

173 comentarios

1725 Lakeside Ave   Saint Augustine, FL 32084
(industrial park across the street from cobblestone village publix on 312)

(904) 825-1238

Location Hours

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.: 8:30 a. m. - 3 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(904) 825-1238

1725 Lakeside Ave
Saint Augustine, FL 32084
(industrial park across the street from cobblestone village publix on 312)

Services at this Location:

Location Hours

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.: 8:30 a. m. - 3 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Melissa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THERESA H. 
Clasificación:
5.0

Terry the manager was unbelievable she is great.

CARLOS R. 
Clasificación:
5.0

Staff is amazing

FRANK A. 
Clasificación:
5.0

The woman who was working there at the time was so friendly and kind! She made my experience that much better.

CHELSEA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH B. 
Clasificación:
5.0

Could not have been an easier process. Fast, friendly, and efficient service. Our truck and trailer were ready and waiting and we were on our way in no time.

ALLEN G. 
Clasificación:
5.0

excellent, prompt customer service from property manager Theresa.

ROSEANN N. 
Clasificación:
5.0

Great staff

KIM ROBERT C. 
Clasificación:
1.0

First of all my reservation was for an 0800 pickup. I drove an hour to the location to arrive and find that it wasn't open. Didn't open until 0830. I'm paying movers as well to assist me so now I'm loosing money because they are just waiting around. Next when this woman does arrive she tells me my truck was already set up and the key was in the lock box but instead of giving it to me, she further wastes my time by having me come in the store then she does everything that I had previously done online before I could get this truck. She asked for my drivers license and bank card all of which I had already put into the system successfully. I'm continuing to tell her she's wasting my time. She didn't care. I figured due to the color of my skin is why she did that to me. I was furious. Not the way to start my day. Then she wants to take time and tell me about mileage, insurance etc all things that I had already taken care of online. She was very rude. Unnecessary

Adrienne J. 
Clasificación:
5.0

Service was friendly and timely.

ROBERT GEORGE P. 
Clasificación:
5.0

Theresa at this location was beyond helpful and friendly. She made the experience extremely pleasant and one to remember!

Kaitlyn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARRICK R. 
Clasificación:
5.0

Excellent customer service.

clifford M. 
Clasificación:
5.0

Keep up the good work

CLAYTON L. 
Clasificación:
5.0

headlights out adjustment could not drive at night had to stay in motel extra night stabitrac light on entire trip will not use your company again your maintance sucks

John F. 
Clasificación:
5.0

We were greeted outside of drop off location. No waiting, no signing of papers. Very friendly

Trevor P. 
Clasificación:
5.0

Everything was excellent. Great customer service!

MARIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNESTINE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
3.0

Van windows had a film on it that was hard to see through when driving into the sun. Very little room to back the van out and vehicles parked along the street edge did detract From the facilities appearance and ease of getting in and out. I was extremely grateful, however, for the agent's being there to check me in even though it was time for her to leave. Thank you for that very much! And I set up with still use this site again because of its ease of getting back on route 95

Jana B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan G. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

kenneth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWAYNE U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Julia S. 
Clasificación:
5.0

312 Storage and Teresa are very fast and efficient and that's why I come to this location. Teresa has great customer service and has reached above and beyond her job title to make sure everything we requested was fulfilled. Thank you 312 Storage and Teresa for the excellent customer service! Your one company we will always come back to!

SHARON M. 
Clasificación:
2.0

Kind of tucked away in the middle of nowhere. But hey gotta make a living somehow.

Jason B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAIL H. 
Clasificación:
4.0

Check all vehicles completely. Out back door of the van would not open but the location representative was very helpful.

MIRZA M. 
Clasificación:
5.0

Great rental cleanliness and ease of pick up!

Alexis T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adam R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKI S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC S. 
Clasificación:
5.0

Absolutely nothing! Nothing but great customer service Everytime I deal with this store?? they treat you like family very professional!

AUDREYUNA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

allan S. 
Clasificación:
5.0

Teresa was amazing she made the experience very easy!!!

JOHN N. 
Clasificación:
5.0

very very helpful and kind

Bryce L. 
Clasificación:
5.0

Location was closed for ghe holiday

Daniel Z. 
Clasificación:
5.0

The customer service was exceptional at the truck pickup site. Unfortunently I was given ac.ocation by the U-haul operator that was located. 45 minutes from my location while there are many U-haul location in closer proximity to me.

Henry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward A. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD A. 
Clasificación:
5.0

We showed up at the business door. She helped us right away. no fuss. Great place to get what is needed.

Vincent N. 
Clasificación:
5.0

Very professional, courteous and customer friendly

Grace S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Walter M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Autumn S. 
Clasificación:
5.0

Theresa is always wonderful to deal with, very helpful, positive and great customer service!

Alexander G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold O. 
Clasificación:
5.0

Very friendly and great customer service.

George M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jo H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Polly M. 
Clasificación:
5.0

Quick in, quick out and Theresa was great!

Gail N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ranon S. 
Clasificación:
5.0

Excellent customer service.

Brenda B. 
Clasificación:
4.0

Teresa was very nice and helpful.

Angela G. 
Clasificación:
4.0

I recommend the customer ck their email before leaving for errors since UHaul no longer gives hard copies. There was an error on the amount of fuel in the tank.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James J. 
Clasificación:
5.0

Very friendly and easy to work with

Toni G. 
Clasificación:
5.0

Exactly what u r doing now! Stellar customer service, clean premises inside & out. Convenient location

Ann Marie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa H. 
Clasificación:
5.0

Theresa was exceptionally friendly and helpful. Thank you so much!

Jeffrey A. 
Clasificación:
1.0

they refused us the drop-off, made us drive elsewhere because they hadn't cleared any space. Burned gas, drove around unnecessarily in traffic Mess....

Tom W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa H. 
Clasificación:
5.0

This was one of the easiest uHaul rentals that I've been apart of. The manager at 312 Self Storage in St. Augustine made this possible.

Joe S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse S. 
Clasificación:
5.0

Thank you Theresa for your help at 312 self storage. You made my day much easier! Without reserving prior, I was in and out with a truck in 5 minutes. Will see you again. Take care.

Devon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachael A. 
Clasificación:
5.0

This was a very nice experience without any hassles. the office was clean and nicely decorated.

Belinda N. 
Clasificación:
5.0

Agent met me outside and assisted with unloading

Anthony B. 
Clasificación:
5.0

Therese is a knowledgeable, positive and courteous representative of your company.

Michele A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stefan N. 
Clasificación:
1.0

I had to go to two locations and wait 20 mins each just to rent a truck for an hour. The staff were friendly enough, but it wasted at least an hour of my day because U-Haul has shitty systems. Get better systems.

Richard L. 
Clasificación:
5.0

The manager was above helpful! And very professional.

Audreyuna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina F. 
Clasificación:
4.0

El cliente no dejó un comentario.

SANDRA H. 
Clasificación:
5.0

Everything was exactly what we needed.

Jimmy G. 
Clasificación:
5.0

Nada

Kevin B. 
Clasificación:
5.0

Theresa was so kind and helpful. I had had a difficult day and she was a light in my day. I also rented a storage unit from them because they had been so kind and helpful and reduced my stress of the day. They made me feel comfortable and it was a very clean establishment.

Tracy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MALCOLM R. 
Clasificación:
5.0

Theresa in st Augustine was a great help. Everything went smoothly.

William F. 
Clasificación:
5.0

good experience overall. helpful friendly service

Brenda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer R. 
Clasificación:
5.0

Theresa was wonderful

Donna D. 
Clasificación:
5.0

Theresa was wonderful.

Donna D. 
Clasificación:
5.0

The truck I had picked up had fresh throw up smell in the cabin , has to drive whole trip with windows down .

Brad M. 
Clasificación:
5.0

The location manager Theresa Pounders made the process EASY . Theresa is one of a kind!! She helped positioning the truck and advise how to load the furnitures and even help herself loading few peace's . All I can say without her it would have been a longer day that it actually was. Lucky U-haul company to have employees like Theresa.

Samual G. 
Clasificación:
5.0

El cliente no dejó un comentario.

gregory P. 
Clasificación:
5.0

The staff was so friendly and helpful! Thank you!

Ivey S. 
Clasificación:
5.0

The attendant was very pleasant and helpful. I will continue to do business at this location and recommend it to my friends. Great job

Nicola E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kamran V. 
No se han enviado comentarios para esta ubicación.

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