El cliente no dejó un comentario.Edward M.
Customer Reviews for 311 Storage LLC
(Distribuidor de U-Haul del vecindario)
Jarrell, TX 76537
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 2 p. m.
- Dom.: cerrado
- 7/26/2022 - 8/1/2022: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Rickey P.
Nothing to improve! Carina was more than helpful! Very careful and was really informative! Made sure to ask and answer any questions I might have. She was super polite and friendly as well as kept it professional!! She was absolutely PHENOMENAL!!!! Biggest kudos!!!lakeshia futch F.
Put a full tank of gas in truck mine was at quarter of a tank got charged 24.95 for a gallon of gas also paid for thirty miles used 24 and paid for full day used for 5 hours brakes bad on truck tried talking to rep and she said she could refund my gas money and corporate didn't answer still haven't heard back yetJudy T.
El cliente no dejó un comentario.Anthony A.
Very nice customer service. They really tried to be customer oriented. The lot could be labeled a little better as to where the office was.Gary B.
Better signage for the business overall. A little confusing as to where to park while conducting business.KIETH W.
Both locations we fantastic. Uhaul.com messed up my reservation in more ways than one. Both my pick up and drop of location we fantastic to work with.Shawna S.
They are very nice person, well maintained equipment and very flexible on the timeLuis V.
So refreshing to receive real customer service. Carina(?) Explained everything from check-in to truck return. She was very professional and friendly. All my truck needs will be done at this location. Thank you Carina for making this a enjoyable and Stress free experience.Christina S.
The truck we were supposed to pick up wasnt back from a customer, so we ended up with a smaller truck. We asked for a two day rental as we were working with less moving space and we didnt want to inconvenience someone waiting for the truck that very next day. The two day wasnt input, granted, we ended up needing a third day anyway.Catherine W.
No complaints at all. 311 storage LLC was amazing from Start to finish great costumer service definitely would recommend anyone to go here.Jose C.
Nothing, all was great - quick, simple and efficient. Corina was so helpful!Barbara B.
El cliente no dejó un comentario.Melissa L.
Carina was awesome!Nicholas M.
They did a great job. Thanks for all they didMatt G.
U-Haul completely screwed up my oreder at the last minute. I will never use your services again nor will I recommend you to anyone. The dealer you eventually sent me to was very helpful and accommodating. Unfortunately the damage was already done.James S.
El cliente no dejó un comentario.JASON E.
Carina is a one of a kind Uhaul location owner, she genuinely cares about your needs and wants to get you to where you're going. I have to say she'll make Uhaullelujah! Thank you Carina for saving the day!JOSHUA G.
I was the only person there and it took over an hour to pick up the truck. I had a reservation for a 15' truck paid in full on June 4 for pick up on June 16. The day of pick up, I was sent to 3 different places who did NOT have a truck. I was able to get one at this location which was 40-50 miles out of my way! I was given no paperwork but was told I still needed to pay. I refused as I paid in full on June 4. I was still charged $92 for charges unknown to even the uhaul place, which was refunded. The lady at this facility was very nice and apologized many times for the mishaps. You would think that placing a reservation 2 weeks in advance and paying in advance, uhaul would have a truck available for you. This was totally unacceptable given I was driving the truck accross several States. Worst experience I have ever had using uhaul and I've used them many many times.Cynthia L.
Top of the line customer service!!JOSE R.
Gas was at 1/8 of tank, had to take it to immediately buy gas! Customer service rep was very nice and apologetic but frustrating to have an empty truck to pick up! Also my initial reservation cancelled for the correct size truck for our move with just an email? Very very disappointed with our experience this time with uhaul!KARIN H.
The inside of vehicle was not properly cleaned. There was dog hair and unfortunately I didn't know until my 10 year old son got in and suffered an allergic reaction. We were already on the road when he started sneezing and eyes itchy. We were already in a time crunch to get to our first stop and the Benadryl was packed in the van. We had to stop to buy some and do the best we could to wipe down the inside to minimize his reaction but he suffered the rest of the way. Also I asked for and was charged for pads but never received them.Gerardo S.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.Marcus B.
El cliente no dejó un comentario.JOSE M.
El cliente no dejó un comentario.JOHN P.
El cliente no dejó un comentario.Delbert C.
Really good people and great costumer serviceIago T.