Customer Reviews for 30 West Auto Sales & Service Inc
(Distribuidor de U-Haul del vecindario)

806 comentarios

1020 W Lake St   Warsaw, IN 46580

(574) 268-5373

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 4 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(574) 268-5373

1020 W Lake St
Warsaw, IN 46580

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 4 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

MARK Y. 
Clasificación:
4.0

The trailer's latch was broken. Door came open as we were traveling before we were able to purchase a lock. It appears that we were given the oldest trailer on the lot. The other's had the proper safety latch.

Kristi B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery G. 
Clasificación:
5.0

The ratchets were very corroded and did not disengage very well. Would not say this is the fault of this location as these trailers are moved all over. but basic maintenance of these would make using them easier. ¡Gracias!

Todd P. 
Clasificación:
5.0

Need to grease pivot points and shorten safety chains

Terry R. 
Clasificación:
5.0

Great people and equipment at this location! I have used them several times and will continue to come here.

Timothy P. 
Clasificación:
5.0

An updated truck would have been nicer but it worked

Cristina L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dayna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor S. 
Clasificación:
5.0

The employees were very helpful in getting us hooked up and on our way!

David B. 
Clasificación:
5.0

Nothing The go out and hook the trailer up and make sure the lights work and all is good I will always go to this location unless they don't have what I need

Franklin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
3.0

Will not rent from this location due to bad customer service, but will drop off our rentals due to being close to our home.

German G. 
Clasificación:
5.0

Did after hours drop off

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
2.0

El cliente no dejó un comentario.

Vernon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
5.0

Nonev Excellent service

Rochelle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cory M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Breanne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill P. 
Clasificación:
5.0

This was without a doubt the best customer service I have ever experienced with UHAUL. The people were great and the truck was awesome. Thanks. I will definitely be back

Kent K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian F. 
Clasificación:
5.0

Rick was extremely nice. We were a walk in and was right on asking us if we needed help and explaining everything we needed to do when done.

Tonia S. 
Clasificación:
5.0

Perfect size and type of trailer. Easy pull and controll. Excellent dealer Thanks for your service.

Richard A. 
Clasificación:
5.0

I used one of your auto transports.........oh what an awesome way to haul a vehicle! Gracias

Eric C. 
Clasificación:
4.0

The online check-in return truck has "drop key in drop box" as step #1. Unfortunately, I still needed the key for the following steps that included starting the truck and taking a picture of the mileage and gas gauge. That was impossible since the truck was locked and the keys were in the drop box.

James K. 
Clasificación:
4.0

A good experience for the most part. There was an issue with the fuel not being at the level they said it was. I didn't catch it before I drove off so my bad. They were busy and except for the extra $40 in fuel everything was good. They have been there for years and I would use them again but I'll check better next time.

Scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

Very good first experience!

JAMIE O. 
Clasificación:
5.0

Great people, took very good care of me!

Jeffrey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN K. 
Clasificación:
4.0

If doing mobile app pick up, a small wind block or shelter to complete the pick up steps would be helpful,

James D. 
Clasificación:
5.0

Very helpful. Very easy to get what we wanted and needed. Really appreciated it.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor S. 
Clasificación:
4.0

THE FIRST TRUCK i RENTED WAS GREAT. THE SECOND ONE HAD NOT BEEN CLEANED. THE FLOOR WAS COVERED WITH MUD AND SMELLED LIKE IT HAD BEEN USED TO MOVE FARM ANIMALS. I HAD TO MOP THE FLOOR AND THEN PUT DOWN TARPS BEFORE PUTTING MOVING BOXES IN IT. I WAS VERY DISAPPOINTED THIS TIME.

LORI M. 
Clasificación:
5.0

Just keep up the good work. It was an amazing experience from the phone call to picking the trailer up. To reservation. And to helping hook up the trailer and being sure everything worked. Thank you very much I appreciate it.

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey Y. 
Clasificación:
5.0

Was perfect for moving our household items from our old house to our new house.

Drema S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Great service!

Pauline K. 
Clasificación:
5.0

Nothing.... Great Service Great people

Joseph F. 
Clasificación:
5.0

I dealt with all three owners, and they were all exceptional! This area is notorious for excellent customer service, and the representatives at UHaul on Lake St. certainly follow this trend.

William L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Theresa E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaun S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY G. 
Clasificación:
5.0

Nothing it was great friendly customer service

Jody B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gust E. 
Clasificación:
5.0

Had a good experence

Raymond B. 
Clasificación:
3.0

Charged me for an extra day over an hour. Stupidest thing ever

Joshua O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy W. 
Clasificación:
5.0

Nothing Rick and Mike are great professional and kind. They will go the extra mile for you! Outstanding service!!

Sean Y. 
Clasificación:
5.0

Staff was very friendly and helpful

Gary D. 
Clasificación:
3.0

The online quote was way below what I was charged.

Christine G. 
Clasificación:
1.0

El cliente no dejó un comentario.

DEBBIE LYNN P. 
Clasificación:
3.0

Better equipment

DAVID B. 
Clasificación:
5.0

I was not given a drop off location. I tried calling the help number, and for 3 days could not get through. So I randomly picked a drop off location. At first they refused because they were full, but eventually let me leave the trailer since I could not get through on the 800 number. THIS IS UNACCEPTABLE. You need to improve your call answering times and bandwidth.

Michael C. 
Clasificación:
1.0

They need to make sure that when they say a vehicle is full is actually full not just touching the full sign. I rented a truck from them and they tried playing it off as full when I knew it wasn't. It was Barely touching the full line at the top and they said it was full. When I returned it and fulled it it was passed the full line near the Full insignia which confirmed that it was not full. I asked them if they could knock off like 10 dollars because I put gas in that I didn't use and they said no. Also they knew I was driving close to two hours away and they gave me a truck with no cruise control thanks

Matthew S. 
Clasificación:
3.0

All the tires were dry rotted on the trailer and had a flat 3 miles into our trip and had to wait 2 hours for a service truck to come change the flat on the trailer

Tanner S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill P. 
Clasificación:
1.0

Did not rent from uhaull. You have wrong email. Check rental document to determine who rented.

Dennis M. 
Clasificación:
4.0

El cliente no dejó un comentario.

RYAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
3.0

The truck was not cleaned out at all. Bed was full of dirt and junk from whoever had it last. Also as soon as we got it the truck it started blinking “oil change required” on the dash. Barely a quarter tank of gas to start with, and overall just a disappointing effort especially with Covid still running rampant.

Heather Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber H. 
Clasificación:
5.0

Great customer service.

Kevin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian T. 
Clasificación:
4.0

El cliente no dejó un comentario.

John Z. 
Clasificación:
3.0

Make sure vehicle is clean. It was very inconvenient that I had to be at the location when picking up the vehicle. My husband went to get it and because my phone was not there, he was not able to pick up the truck. I had to drive there to process and complete the pickup. It would have been nice to know ahead of time as it ended up wasting a lot of our time. But once I was there, the process was fairly quick and smooth.

Jeff E. 
Clasificación:
4.0

El cliente no dejó un comentario.

John T. 
Clasificación:
4.0

App did not work properly. Fortunately for me, the local staff helped me figure out a way to work with my plans

Tracey C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND P. 
Clasificación:
5.0

Trailer worked great for our move. I have rented twice from 30 West Auto and have had a great experience & no problems.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARA B. 
Clasificación:
1.0

Although there is a Uhaul location within 6 miles of my home, I was informed that “that lot was full” although there were no similar trailers on the lot with plenty of room. The assigned drop off location had 7 exact trailers as the one I dropped off. Very poor service. What should have been 20 minutes to drop off a trailer took more than one hour. I was required to rate the drop off location. This rating is not for the location, but the drop off assignment.

JEFF J. 
Clasificación:
5.0

Quick service and solid equipment at a great price!

Robert R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

Wonderful customer service. We'll be back.

William R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kari M. 
Clasificación:
5.0

Great customer service. No hassles. I've been here multiple times and wouldn't consider anywhere else!

Shirley F. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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