Easy to drop off.Gary S.
Customer Reviews for 2nd Time Around
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
For the next customer U-Haul should be sure to have a truck ready where they send you the first time they sent me to one location and there was no truck and didn't notify me until late that afternoon and I was left in the dark about it and then they sent me to another place and the lady wasn't there she had to come on her day off with her handicap son oust for me to be able to get moved and I appreciate her for doing thatLaura G.
El cliente no dejó un comentario.MUHSIN P.
El cliente no dejó un comentario.TERI F.
No room no lighting to see what you are doingDonny D.
El cliente no dejó un comentario.SERGIO H.
Was a pleasant experience. No problems.BENNIE S.
Again, the company Uhaul was terrible, but the drop off location was fine. Uhaul screwed up my receipt and bill and tried to over charge me. Also, our reservation included 3 days and the director said it was two days. Thankfully, we returned the truck within the two day period although our reservation said 3 days. We should get a return early discount but did not. Additionally, U-Haul scheduling reserved two trucks within two different states for pickup. Had to contact Uhaul and get the scheduling canceled and fixed. This was the worst experience I've had with U-Haul.Steven H.
The ladies at 2nd Time Around were fantastic! I'd recommend sending more U-Haul customers their direction.L Michelle P.
The truck was a different one than the app told me to get, it had slight damage on the driver's side that was not in the picture show and it had a different picture. The back of the truck was very dirty when I first opened it.JOEL P.
The location & people were excellent. The problem is UHaul's prices. We paid $103 just to go 32 miles. You pay the cost for rental, which is to be expected, but to have to pay $.99/mile AND have to refill the gas...that's ridiculous!JEREMY D.
The Gentleman was super kind was so helpful if it wasn't for him I wouldn't if got it hooked up I had no clue why to do .I do recommend him particular because he was so kind,I will be using them again .. Thank youJessica L.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.Shirley F.
continue doing what you are doingDonald M.
El cliente no dejó un comentario.tara B.
Two issues, one was â€˜my fault.' 1. They never really told me, but I saw the fuel gauge was at 3/8. Later when I checked in I noticed the contract reported at 5/8. There's no way it was 5/8 because I only drove about 20 miles and the gauge was at 1/4 when I stopped for fuel. 2. The after hours checkin process is too complicated. My phone died in the middle because I was using data; luckily my son who met me with the car had enough juice so that we could start over.Sheldon L.
El cliente no dejó un comentario.Zachary G.