No they scammed me out of $20 for gas when I returned truck with a little more then I left with uhaul representative supposed to check on this and call me back I heard nothing .I will never rent another uhaul if thay got to scam there customer and it apparent they do! Shame on uhaul
Reginald H.
Customer Reviews for 23 Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The shop was creepy and in the middle of nowhere. No one knew I was coming. The place seemed empty until a guy that barely spoke came out of a shop. The car hauler looked a little run down with older tires and the brake lines leaked. The guy was nice enough it just seemed like he was surprised and had to call someone to get my transaction done.
Robert B.Very friendly and helpful service. Made it easy to pick up and drop off. My lack of previous U-Haul experience was not a problem as he did most of the work and explained to me exactly what he was doing as he was hooking up the trailer.
William M.CHARGED MY TWICE AND IS CONTINUING TO USE MY CARD
Mike M.Place was filthy! The owner did not even bother to inspect the truck with me. It had a 1/4 tank of gas and a "check engine" light was on. A small Crack was on the passenger side windshield. A rear side panel had a few rivets pulled loose. This was by far the worst experience I have ever had with U-haul.
Thomas B.I pre registered online to pick my truck up @8am! No one was there for me to receive my truck, returned to location @8:30, he still wasn't there. Waited 15 mins for him to show, then he had to verify with uhaul via phone to confirm my rental. Meanwhile I pre registered online, and I had movers starting @9am(who get paid by the hr) I was 25 mins late due to u hauls negligence. I don't know why you pre-register if i have to be verified anyways, also idk why no one at this location but one guy can rent me my truck. U haul isn't going to refund my movers 30 mins of there time.
Travis W.Explain there is no office, no help as far as unhooking trailer and no further info from these people about finishing return info on line.
Teressa D.Very nice people very helpful
HUBERT Y.The pickup place was a little scary. He was nice enough
MARTHA D.Site was closed when dropping off, but owner was there and very friendly.
Gary E.Excellent customer care
Lori B.