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Rosale Helen Q.
Customer Reviews for 2290080 Alberta Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Worst experience I have ever had! Paper work was not ready as promised when I arrived. Truck was filthy! Drove for 2km and had to return truck as it was driving like there was water in the gas. Replacement truck was also filthy, dead bugs all over the windscreen, steering wheel off center by 30 degrees. Old unwrapped chocolate bars behind seat, Amrican truck with everything in miles and gallons. This is Canada we are metric!!! Will never rent from Uhaul again!! I will be telling everyone I meet and know never to rent from Uhaul. There are lots of other options available
Carlo B.The guy noted my fuel at 1/4 tank when it was 3/8 tank. Exactly the same as when I picked it up. Then charged me for 34 litres. Then I got charged for two extra days when I was given an extra day because I was stuck in the snow bank. I returned it at 10:45. 45 minutes late.
Pete G.Educating the local establishment on the rental system. It took an hour to pre register the rental unit.
karen B.It was great to be able to leave truck there and not have to Whitecourt to drop truck. However: No Uhaul signage. If not for a Uhaul truck being there we not have been sure if we were in correct place. Company is a numbered company but the actual name of place in the contract would help. No drop box for keys. No one available. Place was closed. No business hours posted anywheres. Had to lock truck, leave it there and return next day. Guy could barely speak English. Questioned why we returned truck late. Had to explain the truck had been returned the previous day and we were just returning the keys now that he was available. Questioned the fuel level. We had to explain it was only required to be a half tank. Understood after we showed him the paperwork. But great to have a spot in Swan Hills.
Karla M.Charged an extra day even though we brought it back the day we were suppose to
brandy V.