Customer Reviews for 2254 Sandifer Blvd Storage LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Amanda at the Westminster location was amazing. Had a hick up but she handled greatly. I walked out with a smile on my face. THANK YOU AMANDARobbin E.
Trucks were not cleaned out and left low on fuel.KENNETH B.
Convenient road accessWilliam R.
The young lady that helped me hook up etc was great and a wonderful personality hope this gets back to herMichael M.
El cliente no dejó un comentario.Edwin G.
El cliente no dejó un comentario.HARRIS ISAAC M.
El cliente no dejó un comentario.Joseph j Atkinso A.
My only complaint was I was incorrectly charged for gas and 1 day of insurance data. Again this related to UHAUL information systems and processes.Eric M.
El cliente no dejó un comentario.COREY M.
El cliente no dejó un comentario.DOROTHY D.
Great customer service!clarence C.
Went very smooth, nothingGerhard T.
El cliente no dejó un comentario.Leslie R.
The drop off location the guy was a dumb ass and first tried to accuse us of giving him the key to the wrong truck (we only had 1 truck) than tried to say there were way too many miles put on it from just coming from NC to SC - it was literally a 13 hr span. He clearly has never drove to the coast of NC never-less has probley never left the small town of Westminister, SC If we ever need another uhaul- we know where not to go.Krystal L.
I reserved in advance and still didn't get truck from where it was supposed to be and was later getting startedJames W.
Very polite!Joe C.
Nothing, customer service was friendly and professional. Great experience.Rod L.
El cliente no dejó un comentario.Dennis G.
Excellent experience renting with Monster Storage. Super friendly staff. They went over everything on how to use the equipment safely and ensured it was clean for me. Would definitely use again if needed.Billy M.
It took over an hour to just pick up an already reserved trailer. We were a repeat customer so all our info was in the system.CATHY H.
El cliente no dejó un comentario.JOHN J.
Dedicated phone extension for Uhaul.DOUGLAS C.
Excellent service. The gentlemen who helped me was very personable and knowledgeable about uhaul. Eazy location to find and get in and out of.JOHN C.
El cliente no dejó un comentario.JACOB H.
El cliente no dejó un comentario.MATTHEW M.
Everything was fine.PETER M.
El cliente no dejó un comentario.Tarra H.
My location for pickup was changed once and then the pickup time was further changed.....1/2 hour prior to when I would have to leave to pick it up. Made for a hectic experience.RICK M.
I did not like the fact that I had to give you access to my phone so you could get my license information ... Use the copy machine. !!! Just because we have the technology, doesn't mean we HAVE to use it.Douglas W.
El cliente no dejó un comentario.George S.
The sign on the door and on the website clearly states the business is open from 9 - 6. I arrived shortly after my 11am pickup time to find the place locked up tight with a clock showing a 12pm arrival time. Moving is bad enough without having to sit idly waiting for someone to come back from lunch for a scheduled pick-up appointment! I wish I had been told that NO ONE would be there to get me my truck for my 11am appointment. Never have this issue with Southeast Storage. Other than that, the rental and return went very smoothly. Just really didn't want to pay workers to sit around for an hour...CAROL J.
Nothing service person couldn't of been any more helpful. Awesome job! ThanksCHARLES H.
El cliente no dejó un comentario.Ralph C.
Simply great service!Timothy W.
El cliente no dejó un comentario.Brian H.
The rental was originally set up at the Monster Rental at 365 Keowee school Road, for between 12 and 2:00 and th rental agent scheduled an appointment away from th site and was not available when i arrive at 1:20pm, and was not going to b available until 3:30. fortunately, I called back Mike Williams and he lacked the same trailer in stock at the Sandiford Blvd location and Leah was very helpful getting me going.Richard J.
Keep up the great work.Lawrence G.
El cliente no dejó un comentario.TOMMY K.
Had to hook up three trailers at two locations to find one w working lightsDAVID F.
El cliente no dejó un comentario.RON R.
This place is very unorganized and slow. The people that they have working in this place do not know uhaul policies and can barely rent you out something. They need to be trained on how the system works. I went to one location and the guy had nothing that I reserved so he sent me to another location where I waited almost two hours for the guy to help two customers and figure out what I needed. It should never take that long.Cheyanne B.
Very pleasant experience today. Clean, organized location. The gentleman in the office was very thorough explaining the rental process, and made sure the trailer (6'x12' enclosed) was hooked up properly with safety in mind. The initial drive was a little out of my way, but I would absolutely rent from this company/location again. Could not have asked for a better rental.Justin M.
El cliente no dejó un comentario.Karin C.
Great customer service.Randy S.
El cliente no dejó un comentario.Kenneth K.
Wade Padgett was great to work with!REGENA W.
Wayde was very friendly and helpful.Kent A.
Very nice guy excellent to do business withrandy B.
El cliente no dejó un comentario.Christopher C.
El cliente no dejó un comentario.steve C.
El cliente no dejó un comentario.JOHN O.
Wayde was outstandingWILLIE S.
El cliente no dejó un comentario.Tomothy R.
El cliente no dejó un comentario.Stacy Renee J.
Thank you Nate!Dean J.
El cliente no dejó un comentario.Dave S.
Helped to unhook the trailerdon R.
El cliente no dejó un comentario.Danny L.
Need more room for hooking upLarry S.
El cliente no dejó un comentario.Jocsan E.
El cliente no dejó un comentario.Chris A.
El cliente no dejó un comentario.William B.
Nothing need to be improved at this location. The person that helped me was very helpful and friendly..Ronnie C.
El cliente no dejó un comentario.John S.
Great staff memberJarvis B.
El cliente no dejó un comentario.David W.
Nate was helpfully and had easy return Facility has good space to drop off the equipmentBruce F.
Even though I dropped off the trailer on Saturday, I had to follow up on Monday with U Haul to make sure your records reflected that . When I finally did get the confirmation email, it looked like I had dropped off the trailer late.Paul R.
El cliente no dejó un comentario.Zack H.
El cliente no dejó un comentario.Brandon S.
El cliente no dejó un comentario.WILLIAM T.
El cliente no dejó un comentario.Bruce F.
El cliente no dejó un comentario.Scott L.
Quick, easy, polite!Robert S.
Excellent Customer Service.Gerald H.
Drop off place was closed so can't truthfully answer these questions.Nicole N.
I want to thank Leah for all her help. She was professional, understanding, patient and cooperative.Sandy C.
customer service was good at the site however it took a little bit it being at a public storage unit. Took three attempts 2 get someone in person, however equipment was well maintained and delivered as promised and on time.Billy H.
The staff here is so nice and quick to respond to any concerns you may have.Karen R.
I asked for a dolly to move boxes. The one that was online for $10...I was given an appliance dolly which was completely useless for my Move When I realized he had given me the wrong dolly it wasn't possible for me to go back and exchange it. Very disappointed paid $12 for something I couldn't even use.Dana H.
Thanks your greatSumie M.
El cliente no dejó un comentario.KARL S.
Steering was a little touchy.Martha R.
El cliente no dejó un comentario.Wayne M.
Leah and Nate were the best, they were both Knowledgeable and Friendly, in todays world, its Refreshing to see.David H.
El cliente no dejó un comentario.Kenneth W.
El cliente no dejó un comentario.Judson A.
El cliente no dejó un comentario.William B.
Great staffBob T.
Staff was knowledgeable and very helpful. And did it all with a smile. ??Bob T.
El cliente no dejó un comentario.Horace J.
One of the tires went flat (2 nails) but not UHaul`s fault. My issue was my phone call was on hold for about 30 minutes. The person was very nice, but it took over 30 more minutes to get a repair service on the way. The process started before 8 p.m. & ended just before midnight (not including the follow up call). If I had been on the side of the road with this flat, I would have dropped the trailer beside the road before wasting 4 hours. Too slow for a simple repair.WILLIAM T.
El cliente no dejó un comentario.Gerhard T.
Incredible customer service from Leah at this location.Kristin N.
Keep Leah as long as you can. She is very helpful n courteous. I will be back soon. John B.John B.
I rented a trailer on June 21st. Nate and Leah couldn't have been more helpful. Leah was exceptional, so professional and so proficient in getting me hooked up and on my way. She certainly exhibited self confidence and pleasure in seeing s a satisfied customer. Noting how well she ran this operation, I told her she should ask for equity in the company in addition to a pay raise; that her contribution to Monster Self Storage's success should be rewarded that way. I could sense that would mean the world to her! Kent Shalibo Contract No 91549491Kent S.
El cliente no dejó un comentario.Julie K.
El cliente no dejó un comentario.Karl S.
The rep working there gave me hours I could return the trailer but when I arrived they were closed. Even the Uhaul documentation included those hours. When I got there and there was no secure place to leave the trailer, I called their emergency number. I waited a half hour before calling Uhaul directly. I finally received a call from the emergency number 3 hours later. Not much of a response to an emergency line. After I spoke to Uhaul, they said I could leave it and to use the online app and follow the instructions which I did. I always have good luck with Uhaul products but this location was horrible. I'll never go back there again.greg S.