Comentarios del cliente para 2 Mile House Rentals

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de 2 Mile House Rentals

Grado total:

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vera K. en

Grado:

El cliente no dejó un comentario.

Sean W. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

El cliente no dejó un comentario.

diane F. en

Grado:

Teresa is wonderful. Trucks are clean. Checking in and out is very easy. Teresa is very clear with her instructions and is always pleasant to do business with. The location is only 5 minutes from my home which makes it very convenient as well.

Franklin C. en

Grado:

Hard to find at night with very little signage.. Location is a bar.

hannah M. en

Grado:

The office was freezing- I insulated. The headlight was out and the dome light might have been too.

Joshua B. en

Grado:

Quick, friendly service.

Melia L. en

Grado:

El cliente no dejó un comentario.

Steven B. en

Grado:

Rented here multiple times. Will definitely go back. The woman who helped us out is always nice and she gets that time is money and shouldn’t be wasted. 100% positive experience.

monique U. en

Grado:

The nice lady who works so hard at this place deserves a huge year end bonus. Shes always so pleasant and kind even with no heat in her small office space.

amanda H. en

Grado:

Lynwood, Wa to Olympia, Wa, One way. very easy rental, great price, clean well running truck and staff was polite on both the pick up and drop off locations. Thank you!

Janet B. en

Grado:

Teresa was professional and pleasant. She was thorough with truck inspection. Would recommend getting a platform for patrons to stand on while transacting business. Being so far down from window was disconcerting. Overall, the experience was very good.

junny S. en

Grado:

El cliente no dejó un comentario.

Raymond B. en

Grado:

El cliente no dejó un comentario.

buford L. en

Grado:

El cliente no dejó un comentario.

renee R. en

Grado:

Hard to find office and box

Keith B. en

Grado:

El cliente no dejó un comentario.

Roger H. en

Grado:

El cliente no dejó un comentario.

thach N. en

Grado:

Office very dirty , mold around wall.

Jim S. en

Grado:

El cliente no dejó un comentario.

Alfonso G. en

Grado:

Really close to home

patrick G. en

Grado:

Nothing. Appreciate all the help and information I was given while trying to figure out the best, most efficient way to move someone from point "A" to point "B."

William W. en

Grado:

El cliente no dejó un comentario.

Thomas S. en

Grado:

Excellent customer service.

Allan K. en

Grado:

El cliente no dejó un comentario.

Michael O. en

Grado:

The Lady who helped me when renting the truck was very curtious and professional. Tell her thanks for making it a good experiene.

Angela S. en

Grado:

El cliente no dejó un comentario.

Norman D. en

Grado:

El cliente no dejó un comentario.

Joseph L. en

Grado:

Facility did not ready to drive truck. (Blankets left in truck, cigarette ashes in cab, and tires under inflated. Facility is part of Bar/Restaurant. Recommend inspecting facility and either demand higher readiness standards or have facility be a stand alone facility.

Ralph L. en

Grado:

Teresa provided excellent service and advice — could not be happier!

Gail N. en

Grado:

Not change the drop off location.

Zhibin W. en

Grado:

El cliente no dejó un comentario.

Jolene E. en

Grado:

Hard to find...it is behind the bar. The lady at check out and check in was awesome!

Janet H. en

Grado:

Theresa was very helpful and recommended the 15 ft. truck which worked out perfect to move that last 10% of weird things for my move. It only took one trip which was wonderful also.

Robert S. en

Grado:

Great location. The staff/manager were great. We hope they continue to do well.

zoe K. en

Grado:

Thank you!

Dale S. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

El cliente no dejó un comentario.

HelenAnn W. en

Grado:

El cliente no dejó un comentario.

vincent H. en

Grado:

El cliente no dejó un comentario.

debra M. en

Grado:

El cliente no dejó un comentario.

Lawrence R. en

Grado:

The building is old and located behind a restaurant/bar. The woman who helped us was polite and helpful but this site needs a remodel.

Neal S. en

Grado:

The lady that works at this location, Teresa, is great! She really knows her stuff and juggled multiple things at one time.

Bradley O. en

Grado:

El cliente no dejó un comentario.

bobby M. en

Grado:

Clone the proprietor

Amity M. en

Grado:

The computers are a bit slow but the service is friendly and the vehicle was clean and well maintained.

Emory S. en

Grado:

El cliente no dejó un comentario.

michelle J. en

Grado:

Making the signs for office with correct arrows to point you in the back of a Taverns parking lot.. This is not a good location... The window to speak to a person is to high for anyone to see the other person...

carlos O. en

Grado:

There was nothing I would change. My experience was quick and easy which was exactly what I needed. I also believe that it was reasonably priced.

JAMES W. en

Grado:

El cliente no dejó un comentario.

Robert T. en

Grado:

Had technical issues upon arrival. Had a reservation at 11:00 AM. Truck wasn’t even there. Had to wait 40 minutes to get a just recently used one that was not clean and had trash in the drivers seat. Dirt and mud all over the bed of the truck. Definitely would not recommend.

Kevin W. en

Grado:

Key was not in the Pick up box. Dolly was not ready to go in the truck. Windshield wipers were absolutely horrible and noisy. On truck return the uhaul portion of their building was not accessible. Had to go into the bar and ask where to leave the keys

bryant E. en

Grado:

Ask for mirror controls.

peggy K. en

Grado:

El cliente no dejó un comentario.

doug D. en

Grado:

This place is always friendly with great customer service. We rent at least 10 times over the course of the summer.

Jim H. en

Grado:

El cliente no dejó un comentario.

jeffery D. en

Grado:

Their computer is ancient, so it takes quite awhile to reserve and then come back and rent. That’s valuable moving time lost waiting for a computer. Moving day is stressful enough!

tom P. en

Grado:

Nothing. Customer service was top notch.

Patrick M. en

Grado:

I reserved a 17ft online in tumwater, but was given a 15ft in olympia. I needed a 17ft my stuff didnt fit had to borrow another truck. Not happy at all.

francis L. en

Grado:

Positive

Timothy D. en

Grado:

Outstanding service. Thats why I always choose UHAUL when ever I need a truck or van.

Chris C. en

Grado:

Upgrade the computer and connectivity to prevent delays in service.

Ray B. en

Grado:

El cliente no dejó un comentario.

Douglas D. en

Grado:

Great place to rent from.

James T. en

Grado:

The lady that assisted with my rental was great.

Nicholas C. en

Grado:

TO FUCKING EXPENSIVE! Lower your prices I refuse to use uhaul unless absolutely necessary. Sometimes it is but I hate spending 300 bucks just to move!

Dan V. en

Grado:

Clean vehicle, easy check in and drop off. Very satisfied with the experience.

michelle J. en

Grado:

Don't like the fact it's behind a bar in a small box size office..

helen M. en

Grado:

All good

Mark W. en

Grado:

El cliente no dejó un comentario.

Nico H. en

Grado:

The location was just fine — the following comments are not about 2 Mile House Rentals. We did the mobile check-in, and after waiting 25 minutes for confirmation, the employee on the phone was unprofessional and rude. She asked us questions that were personal, and then implied we were “sketchy people” — without knowing anything about us. We’ve rented from u-haul several times but will definitely not be using the app again. Good customer service is harder when you aren’t face-to-face, I guess.

James C. en

Grado:

El cliente no dejó un comentario.

Connie J. en

Grado:

El cliente no dejó un comentario.

Samuel S. en

Grado:

I used the online pick-up option, but there was no intermediate step on the app informing me where the key box was. It went straight from confirming the pickup to giving me the code for the key box, so I had to call the owner of the business and have her show me where it was.

Joseph Y. en

Grado:

El cliente no dejó un comentario.

Jacqueline B. en

Grado:

I did a night drop off here. No complaints.

taylor T. en

Grado:

I was charged 29.99 for my rental after being given that rate made over the phone and when I went to pick up the truck there was a 19.99 price board in the window but the woman refused to give us the truck at that price. Which was okay but just not very good customer service. She made a remark that I felt was unnecessary about the untagged moving blanket and dolly that we could use “as long as you put it back nicely or I can just go and tag it in” I don’t think that was very appropriate. So thankfully I did not need to unvented touch her equipment.

sam S. en

Grado:

A little difficult to find.

Danielle K. en

Grado:

El cliente no dejó un comentario.

Ronald R. en

Grado:

When I reserved the truck on your terrible website I was only given one choice of return location. Somehow in the check out process the return location got changed, but I was not informed in person. When I returned the truck to the location I thought I had selected during the reservation process on your terrible website, I was informed that I was not in their system, an could not drop the truck there. I subsequently discovered that you had sent a text after I checked out the truck indicating a drop off location 14 miles from where I thought I was supposed to drop it off. Very frustrating. Terrible communication. If drop off locations are not going to accept drop off, then don't show them on your terrible website.

Meredith C. en

Grado:

Prompt friendly service. Made our move less stressful. Thank you ??

Abby G. en

Grado:

El cliente no dejó un comentario.

bobby M. en

Grado:

Not much to change! FAST, EFFICIENT, FRIENDLY help with clean equipment.

Richard Z. en

Grado:

El cliente no dejó un comentario.

Anna-Lisa S. en

Grado:

The lady running this location is just lovely! Very knowledgeable and thorough oh, well being extremely friendly and caring. I had a wonderful experience! She even looked out for me on some little details I hadn't thought of.

Bergandi W. en

Grado:

Using the app to pickup the van was easy. Thanks

celest M. en

Grado:

El cliente no dejó un comentario.

COREY R. en

Grado:

El cliente no dejó un comentario.

Philette H. en

Grado:

Teresa at 2Mile Pub House offers great customer service. We look forward to Uhaul service with her.

judy F. en

Grado:

The service I received was excellent, and I had a few questions during the rental period that were immediately handled. 2 Mile House U-Haul is a great place to do business. Thanks to the U-Haul disclosure form, I learned that my auto insurance only covers car rentals, not box trucks (we called my insurer). It was good to learn this before I took the truck out.

joe O. en

Grado:

El cliente no dejó un comentario.

Leslie L. en

Grado:

Just a note, tow/haul light automatically comes on, need a friendly heads up as it took me a couple miles drive to figure it out.

Lorraine M. en

Grado:

El cliente no dejó un comentario.

Thomas W. en

Grado:

Location is hard to find and dirty.

dan A. en

Grado:

Apparently the computer they use is from the dark ages. Not timely processing. The truck was fantastic. The shed they operate the rentals from is not tidy and is the worst location I have ever rented from.

cristian G. en

Grado:

El cliente no dejó un comentario.

gregory J. en

Grado:

El cliente no dejó un comentario.

Kevin W. en

Grado:

Quick and easy, took five minutes at the most

buford L. en

Grado:

El cliente no dejó un comentario.

Joyce M. en

Grado:

Teresa is the goddess of all things U-haul. She worked with us to make sure our rental experience perfectly fit with our needs. Thanks Teresa!