Customer Reviews for 2 Mile House Rentals
(Distribuidor de U-Haul del vecindario)

715 comentarios

4221 Harrison Ave NW   Olympia, WA 98502

(360) 339-4482

Horarios de la ubicación

  • Lun. - mar.: 9 a. m. - 5 p. m.
  • Mié.: cerrado
  • Jue. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 4 p. m.
Horario especial
  • 5/22/2022: 9:00 a. m. - 2:00 p. m.
  • 5/30/2022: 9:00 a. m. - 1:00 p. m.

Servicios en esta ubicación:

Contáctanos

(360) 339-4482

4221 Harrison Ave NW
Olympia, WA 98502

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mar.: 9 a. m. - 5 p. m.
  • Mié.: cerrado
  • Jue. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 4 p. m.
Horario especial
  • 5/22/2022: 9:00 a. m. - 2:00 p. m.
  • 5/30/2022: 9:00 a. m. - 1:00 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The drop-off location was the exact opposite of the pick-up location. The person there helped me weeks in advance with booking my rental and when my original rental which was a trailer was not going to work for us she found me a location that had a 10 ft truck to rent

brian A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michel L. 
Clasificación:
4.0

Very hard to find

Riley G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carolyn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tami K. 
Clasificación:
3.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

Nit a thing.. the person who helped us was awesome. Thank you for your help and time, we appreciated your quick work to get us going.

micheal W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridget P. 
Clasificación:
5.0

Very friendly and reliable.

Carolyn S. 
Clasificación:
5.0

This lady was very friendly

carrie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Takahide A. 
Clasificación:
5.0

First of all, UHaul has made the online reservation process super easy and I really appreciate that. Teresa, at this location, was great! I would absolutely use 2 Mile House location again the future. Everything went super easy. Thank so much!

Teresa T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tina C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marc D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Harold H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amelia P. 
Clasificación:
5.0

Sign letting people in parking lot know office is in the back.

Luis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
1.0

Was heavily overcharged for my uhaul and was told a regional manager named Jason would reach out to address the issue. He has not. No one can provide answers nor a solution.

CHRISTINA W. 
Clasificación:
5.0

Fantastic customer service as always at this location!

ISAAC O. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
2.0

The check in and out app didn't work very well...kept getting hung up. I rated the location lower for this reason, otherwise, when I typically pick up using an employee on-site, it's always excellent.

Eric C. 
Clasificación:
5.0

Well, to start, I think the employer is very polite and always makes me feel welcome. There is nothing to improve. Thank you for your service. Elvira Pryor

ELVIRA P. 
Clasificación:
5.0

it was great!! We did the move in one truckload!!

TAMMY SUE C. 
Clasificación:
5.0

Have a drop off key box.

ELVIRA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris F. 
Clasificación:
4.0

El cliente no dejó un comentario.

BOBBY M. 
Clasificación:
4.0

Friendly customer service and the employee made the process easy.

STEFAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arturo S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Maureen P. 
Clasificación:
5.0

Install sign out front to explain where office is located. The guy's at lew rents told me how to get to the office.

daniel W. 
Clasificación:
1.0

I was driving around for a while to figure out where this place was. Meanwhile, I had to get gas again, because I couldn't find it. When I finally realized that i had driven by it several times, I was puzzled that the actual drop off was at a dive pub parking lot. This made me late and I was charged an extra $60+. Then I had to walk around for like 10 minutes to find the actual key drop box, which was hidden behind the building, attached to a storage closet entrance. It felt like I was in a twilight zone movie and I wouldn't want to drop off anything there after dark. Awful lack of signage and not clear at all. Worse experience with uhaul ever for drop off location.

Monika L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMILY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BLAKE L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Lynne H. 
Clasificación:
5.0

Nice lady. Very professional and friendly

BUFORD L. 
Clasificación:
5.0

My organization rents large Uhauls regularly and we always use this location for the attention to detail and "above-and-beyond" level of service offered by Teresa!

ERICA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip V. 
Clasificación:
5.0

When picking up truck, low tire sensor came on. Other than that the equipment was fine.

Linda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vera K. 
Clasificación:
4.0

Picking up the truck was not a problem as we did the after hours pick up and didn't have to deal with any people. The blankets were not on the truck however so we had to go to another Uhaul place to get them. When we had the car trailer added on for some reason we had to jump through a bunch of hoops, even though it was all prepaid, etc. This put us 1.5 hours behind schedule and we lost a lot of time as we got stuck in Portland. OR area traffic.

Ephrain F. 
Clasificación:
5.0

Very friendly and easy to use!

DANIEL N. 
Clasificación:
5.0

We had to change ourreservation from Sat to Sun and they happily accommodated us. We asked where closest gas was available and again helped us. Appreciated their help and kindness.

carol G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B. 
Clasificación:
3.0

This is the second time I rented a truck from this location. I've had to clean it and wipe it down both times. The truck was not clean on pick up either inside or outside. I told the attendant. Otherwise, good pick up and drop off. No other issues.

DENISE S. 
Clasificación:
4.0

It was not obvious where to do the drop-off of the key; a little clearer signage would help.

JAMES J. 
Clasificación:
1.0

My reservation was rescheduled 3 different times at 3 different locations. The last time called I was told pickup was in Lacey, it was not it was 15 miles from the house I was moving out of. My reservation was at 8:30am, I went to go pick up the truck and there wasn't one. I had movers I booked through uhaul at my house at 9am and I didn't get a truck until 9am. So I paid for movers to sit there and wait. This was frustrating and very stressful. Not happy at all.

TAMARA M. 
Clasificación:
5.0

This was an easy pickup and dropoff

Carol B. 
Clasificación:
1.0

Not recommended. Incorrect billing, overcharged and not resolved with any amount of satisfaction.

Chris S. 
Clasificación:
3.0

This location is unexpected, tucked behind the bar, but I've always had a good experience here. I have rented vehicles multiple times from here and it has always been great. Super friendly staff and convenient location. I'll go back.

ELIZABETH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOANNE F. 
Clasificación:
5.0

The woman running the show there is beyond great.

Deanna M. 
Clasificación:
4.0

The app for return didn't work and was on hold for over 30 mins. Price per mile increased after process started.

Donald A. 
Clasificación:
3.0

Showed up at pick up time, nobody was around. Nobody answered the phone, took 20 minutes to find the uhaul entrance.

JAKE L. 
Clasificación:
5.0

Nice lady to deal with

BUFORD L. 
Clasificación:
3.0

An updated truck safe to drive. the person at the location was nice. Uhaul (the company)customer service overall has gone to Sh-t.

ALBERT M. 
Clasificación:
5.0

No need. Service was excellent

Thomas S. 
Clasificación:
5.0

Always receive great customer service from Teresa at this location!

ERICA G. 
Clasificación:
3.0

Make the drop box more visible from the parking location.

Amy T. 
Clasificación:
5.0

Great customer service. I will definitely be back.

JOSSELYN PERRI G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA H. 
Clasificación:
4.0

The personnel was very nice and helpful! She even mailed me my debit card that fell out onto the seat. I locked the truck and dropped the key into the lock box before I realized the debit card was in there. ¡Gracias!

danielle G. 
Clasificación:
4.0

Actually have the furniture dolly I reserved online available at the location

WILLIAM DAVID EL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna N. 
Clasificación:
4.0

Have it cleaned before I get there. Also it needs new wipers

MARY E A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Maria N. 
Clasificación:
3.0

This location was a life saver. The first location too our reservation and did not tell us they were closed on Sat. Truck outside gate and we could not get the process to work. The 24/7 service helped us only to realize someone returned a truck and parked it and put keys in lock box in front of our rental and we could not get in truck or get truck out anyway. The 24/ 7 service once again came to our rescue and sent us to this location. The lady there was Awsome and we got a truck. I needed to go get my stuff out of pods container on that day. Thanks to this location and 24/7 service it happened. The other location that left the truck outside the gate and closed. I would not recommend. They really made a mess out of a simple reservation that we made a week ago. We owe a big thanks to the location on Harrison road.

Terry H. 
Clasificación:
5.0

Good job, no snags. Liked being able to return it to bartender at the bar

SPENCER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKI P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID GREG M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TINA T. 
Clasificación:
3.0

There is no signage to indicate the Uhaul office is located in the back of the bar. It was easy to upgrade to a larger truck once I found the office.

JEFFREY J. 
Clasificación:
2.0

There were no clear instructions on how to pick up our vehicle and no clear hours marked letting us know the facility was closed on Wednesdays. We had to call to figure out what was going on, the customer service team was a bit rude and just told us to use the "App" we ended up spending over an hour just trying to pick up the vehicle, it was unnecessarily stressful and difficult

Cristel W. 
Clasificación:
5.0

Very helpful staff! :)

SHANA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD WILLIAM B. 
Clasificación:
1.0

The online pick up experience was horrible. I will never use this system again and will tell other people to never use it. I tried to submit my alternate person number. They repeatedly called her and she was written up at work. I repeatedly told the online agent that I would use my passport. They still persisted on calling my contract. It took over an hour to pick up my truck and I didn't get any extra time to make up for it. This is the worst service i have ever had.

Tai H. 
Clasificación:
1.0

Worst experience. Will never use this company again.

CHASE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

COREY ALLEN P. 
Clasificación:
5.0

Thank you for good service..you are amazing and helpful

MOA'YYAD B. 
Clasificación:
5.0

My expectations were exceeded, and my overall experience was great; the young lady who helped me was awesome! She deserves a raise. She was very knowledgeable, professional, and courteous, and she worked with me even though I was running late for my appointment. She helped me with the website check in issue, and showed me how to open the tale gate. Very nice person to work with!

CLIFFORD EUGENE T. 
Clasificación:
3.0

Make sure back of trucks are clean.

MARKUS L L. 
Clasificación:
5.0

Very friendly service!

Julie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne D. 
Clasificación:
5.0

Great customer service!!! Everything was perfect. I love doing business with this location!!!

ISAAC O. 
Clasificación:
5.0

Nada

DAVID H. 
Clasificación:
4.0

App needs work freezing up. Live chat tried to help. Had to use website instead

David M. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARILYN O. 
Clasificación:
4.0

El cliente no dejó un comentario.

TAMI L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA B. 
No se han enviado comentarios para esta ubicación.

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