Great customer service
Chester P
Customer Reviews for 2 G's Beauty Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The service at 2G's was excellent but This was not the original location I was supposed to use. The original location did not have a truck ready and I had to wait on hold for 30 minutes to get sent to 2G's, which added almost 10 miles to my trip
Craig BOnly complaint is that the pad lock to secure the back I couldn't get it to lock.
TIFFANY HBest experience I ever had renting a vehicle l
Keir ANothing. Here is my experience. First, I called Rt#896 Shell @ 804 S. College Ave. Newark De. to confirm the pricing and availability of a towable trailer. This location did not have the size. However, the Shell attendant said he would locate one. He did at 2 G's location. (What I found hard to believe that the attendant at the Shell location spent 5-7 minutes with me to find me the trailer I needed and didn't make any sale with me.) GREAT COMPANT SERVICE!! I picked up the trailer at 2G's Supply and received quick and professional service. Especially the service person at 2G's, the owner's grandson. He assisted me in a very friendly manner. He lifted the trailer on my hitch, hooked up the lights and chains and went on to explain details of the trailer. When I returned the trailer later that day the grandson, Isaiah greeted me with a smile and said I'll be right with you. Again, he helped me back up the trailer, unhooked everything on the truck and trailer and I was on my way in a few minutes. I will highly recommend U-Haul based on these experiences. Thanks,
dave sAll good thanks
George VI have never had a really big issue extending my rental but this location said I couldn’t extend my rental because I had already extended it 2 times. I had called 1 800 uhaul and they said they couldn’t extend my rental because the location needed to do a mileage check which I have never heard of and when I called that’s when the guy told me I had already extended it w times. I will not be renting from this location anymore
KIMBERLY BSean is great. Very friendly and helpful. I’ll be sure to go see him again with any rental needs!
Michael RA little better hooks fir strapping ,stiffen up floors a little bit
John MGreg’s customer was beyond excellent. He is definitely an asset to the company!! For any more of my future needs I’ll be definitely going to his location specifically.
garland jOur drop off location was changed while we were enroute, on the email we receied dit indicated it was not open Mondays until noon. That was going to be a problem, but we went by early the someone was already there and checked our trailer in and was most helpful. Monday noon was going to make us really late for the next leg of the trip. thankfully, we did not have to wait.
JOSHUA CThe entire staff was super friendly and helpful!
Brett MThis is my favorite uhaul dealer. Always polite , curtis and helpful . Love the 2 G's!
Paula Ceverything is perfect I don't think it's necessary it was excellent
Ives HThe staff was extremely helpful
James BI followed the instruction to upload a picture of my drivers license prior to arriving for pickup. The pickup of the truck was flawless. Fast & Easy, good location with a lot of parking and easy access.
Edward MI couldn’t have asked for a better experience renting a U-Haul. The staff at 2 G’s beauty supplies were very friendly and knowledgeable.
Carmelo RTHIS UHUAL LOCATION WAS VERY PROFFESSIONAL. EXPLAINED EVERYTHING TO US AND WAS ABLE TO RENT A 20 FOOT UHUAL WITH EASE.
Cyril HThey are very friendly and treated me very well!!!
Frederick FThere was no one there to change out our tow dolly we had to do it ourselves
Jolene WThe best experience returning the truck! They were super nice and super helpful!
Brenda OThe owners were very welcoming and greeted us each time. We have rented a total of 4 vehicles from them in the last month. They make sure their fleet is sanitized and clean when you get one. Please check them out.
Kevin PThe back of the truck was not swept clean after the last user. They did not have the equipment that I had reserved, and I was told I did not qualify for the reservation guarantee because I agreed to take alternate equipment.
Patrick MPlease clean the Windshield. This is the best Uhaul dealer I have ever used. Love the 2 G's
Paula CThe online check in process was very time consuming. The gentleman at the location was amazing. He made sure our u haul was cleaned off from the snow and had the truck warmed up while we were waiting for the long online check in process
Jennifer MMy only complaint is with the poor functioning app. Needs a major overhaul. Oh and the Windshield needs to be cleaned.
Paula CSo I set up my vehicle pointing the wrong direction because there was a concrete wall to the immediate left of the trailer that I was backing up to. So that was my fault. When I pulled out with my vehicle pointed in the wrong direction, to the left, I ended up in a really hairy situation. The best way out at that point was to slowly and methodically "walk" it into a less hairy position with a lot of back and forth. However, the employee who helped me hook up the trailer refused to let me complete that procedure without constant interruption. Employee wanted me to simply turn my steer tires to the right. I couldn't. In forward and reverse, the hitch moves in the direction opposite the steer tire. I wanted the hitch to move to the right, so I couldn't move the steer tires to the right. I had to keep the steer tires pointed to the left or straight. Employee strongly disagreed. Employee believed I was confusing reverse dynamics with forward dynamics. I wasn't. Employee's interruptions made it very difficult for me to focus on correctly completing the "walk" procedure. But it was my mistake for setting up wrong to begin with. Apart from that, they were very lenient with me for returning the trailer a tad late afterwards.
Jordan HThis is by far my favorite location to rent from. Love the 2 G's
Paula CNothing
Timothy KThe crew at 2 G’s have been great with all my car hauler rentals
Craig PThe owner/operators of 2G's store are great people and easy to work with. Very friendly and professional. I would recommend renting an U-Haul from them to anyone! Great customer service and experience.
Sean QEveryone was awesome and helpful
Honey OThey are very caring to the customer at that location!!!
Frederick FExcellent service!!
Paul NVery friendly and easy to work with.
GARY RSuperior customer service. This is a family owned business who take customer satisfaction seriously. Prior to finding 2 G’s, I went to two other Uhaul locations (both were gas stations). One asked me to step aside so he could sell cigarettes and lottery tickets to the person behind me. The other place didn’t have a single person working there and the store was locked. It was refreshing to find the high quality from 2 G’s. I’m glad I found them, rented the truck, and felt confident with the process.
Donna SGood support provided
Arunkumar AThe cargo part of the van could have been cleaner but it was understandable considering customers use to move different types of items. Service was impeccable and convenient. Would definitely go to this location again!
SherRose HI will definitely use 2 G's again
PETER CI was never ask for safe tow coverage and the put $8 in my bill without my consent this is bad business
SHAHZAD Gstaff extremely knowledgeable very helpful great people
Chester PNothing really. I have never had issues with this location. Always look forward to the interaction
Abubakar MNo improvement that I can think of .
Timothy CEvery thing was great. My only recommendation would be to provide far more detailed instructions on the precise point one needs to park to have their location read in order to turn in their vehicle using the mobile app.
William MStaff was so friendly and accommodating. They saved the day after Budget dropped the ball royally. I’ll never rent from Budget again for anything. Budget 5 thumbs down U-Haul 10 thumbs up!!!!
dinnna pThanks for your help!!
Alan HNo comments at this time.
Cornelius MGreg was very polite and professional which is rare to find in any kind of service anymore. The trailer was in good shape and pulled like it was new. The location was great for room to maneuver a trailer around.
Garry SFast and Friendly service. A+
Gary SYou guys are fantastic! Thank you!
Brittany MVery quick and very helpful great location to rent from quick return
marry p2 G's haul was a breath of fresh air and a customer service joy. Professional, knowledgeable and incredible customer service! Highly recommend this dealer and will use again when I need to.
Rhonda NBe more clear that the location is NOT a UHual store - I was very confused. My drop off location was also changed twice while I was in transit with my rental, which was frustrating.
James VGreat customer service. Very professional!
Jessie GExcellent
VICTORIA SVery easy to get to and they were very helpful.
Todd WAwesome experience. Will return and refer. Thank you!
DaRon SSean and his grandson did a great job. I was in and out quickly and efficiently. They were friendly and personable. I’ll definitely be back.
Francis DIt was a great experience, all around! 100% satisfied
Gary WAwesome people
Chester PCurteous and professional service, always.
THOMAS DEverything was great, the staff were awesome, super friendly and helped hooking the trailer up and unhooking when I returned.
John M