Customer Reviews for 1st Quality Glass LLC
(U-Haul Neighborhood Dealer)

40 reviews

1792 W Commerce Dr Ste C   Lakeside, AZ 85929

(928) 358-4745

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(928) 358-4745

1792 W Commerce Dr Ste C
Lakeside, AZ 85929

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

ROBERT MOUNTAIN 
Rating:
5.0

Customer did not leave a comment.

Robert Bryant 
Rating:
5.0

Customer did not leave a comment.

Willie Harrison 
Rating:
3.0

Customer did not leave a comment.

michael stopp 
Rating:
5.0

Customer did not leave a comment.

Alex Sosa 
Rating:
5.0

This is an automotive glass repair facility which also handles UHaul, however they were friendly and knowledgeable

Robert Kuhn 
Rating:
5.0

As I expected a great experience. I can think of nothing.

Douglas Seaman 
Rating:
2.0

Customer did not leave a comment.

James Richards 
Rating:
5.0

It wasn't as easy as uhaul told me. I'm not happy with the reservation process. I was told one thing and then everything changed. I would not recommend the lakeside location.

Mary Taber 
Rating:
4.0

Customer did not leave a comment.

PAUL SMYTON 
Rating:
5.0

Customer did not leave a comment.

KAREN NICOLAUS 
Rating:
1.0

Hi, I rented from this location yesterday and was asked to return the trailer last night as you folks had it already rented for this morning. When returning the trailer last night was asked to park it in a specific location where when parking it there my personal vehicle and trailer were buried in rocks and gravel where the location had not been maintained causing damage to my back tires on my vehicle! I then had to hire someone to come told me out of the U-Haul driveway as I could not pull myself out and I am very upset I have reached out to the phone line at UHAUL as well as sent a email waiting for someone’s response .

TOBY REIDHEAD 
Rating:
1.0

Rude, unhelpful. Confusing - location was changed with no explanation or instructions. Called the new location - nasty and rude. Told me their office would be closed - couldn't pick up a truck then. Went to original location - rude staff, not helpful - told me I had to download app and pick up truck at changed location. Will never rent from either place again - awful experience.

Deborah Garcia 
Rating:
5.0

Nothing, my husband & I were impressed with your employees at noth locations. Thanks

Cynthia Zagorsky 
Rating:
5.0

Customer did not leave a comment.

Joel Hays 
Rating:
5.0

Very friendly staff, would use them again for rental needs

RICKY RICHARDS 
Rating:
5.0

A trailer reservation was completed online with the local corporate U-haul location close to this dealer. The corporate folks redirected the reservation to this location where the equipment was available. I chose to pay for damages if they occurred and NOT to pay for insurance on the rental. Somehow, I was still charged at the lowest insurance rate after arriving at the dealership. This did not seem right. The amount was modest, but the principle was annoying. If I was to be passed on to another agent for the rental, I deserved to know that my original reservation would be honored.

Hugh Morgan 
Rating:
5.0

Very easy to drop off the Truck here. Staff were helpful and very friendly.

Chris Gilbert 
Rating:
5.0

Super easy and nice to work with!

John Philo 
Rating:
5.0

I was unable to get ahold of anyone the day I turned it in but they were very helpful getting things squared away.

Kerri Atkinson 
Rating:
5.0

I give this location an excellent rating, but a poor rating for U-Haul. We made the reservation for this trailer months in advance but got a call the day before the pickup telling us the closest trailer for our reservation was 175 miles and 3 hour drive each way away. I spent $150 in gas and 6 hours to go get the trailer before I could get started loading.

John Palermo 
Rating:
4.0

Customer did not leave a comment.

nancy stevens 
Rating:
1.0

I was told at the first place that a few extra days should be fine. And then this place billed me. I was traveling with two children across 5 states no way to do that in a couple days

Christelle Mcdonald 
Rating:
4.0

Customer did not leave a comment.

Bernard Bootsma 
Rating:
1.0

Got there on a Monday to drop off my trailer and the only person that is at that location was gone to take her kids somewhere & I was told she would be gone for a few hours and that she is usually gone for hours every day. I was told I could unhook the trailer myself & just leave it and they would leave the girl a note. That's rediculous.

Jim Whitley 
Rating:
5.0

Customer did not leave a comment.

Stanley Folz 
Rating:
5.0

Customer did not leave a comment.

Trenton Ehnes 
Rating:
4.0

Great customer service.

Yens Breining 
Rating:
5.0

Customer did not leave a comment.

JAMES KERNS 
Rating:
5.0

Customer did not leave a comment.

THOMAS GILL 
Rating:
5.0

I almost always use U-Haul for my moving needs. I'm not exactly happy about this experience though. Even though there was a return location MUCH CLOSER to my home when I was done using the truck, I went to the return facility that they asked me to go to and then charged ME the ADDITIONAL mileage afterwards. I'm not making that mistake again. They can move their own vehicles from now on.

Shane Patterson 
Rating:
3.0

For some reason I can't fathom they didn't submit my return in a timely manner. I got a call asking me where the equipment was, and told them I had dropped it off at the requested location, and the lady was kind enough to document it.

DANIEL HOLMES 
Rating:
3.0

I returned truck swept and in condition I received it in. It also had more gas than when I picked it up. The uhaul app they use for return did not like the pictures and charged me a cleaning fee. The girl working couldn't do anything about it and the computer locked her out. I an NOT a SATISFIED customer and will tell everyone I know about this scam to get a cleaning fee.

RENE NIEROP 
Rating:
5.0

Customer did not leave a comment.

JON OLSON 
Rating:
5.0

Customer did not leave a comment.

JEFFREY HOFFMAN 
Rating:
5.0

Customer did not leave a comment.

NICK STANKOVIC 
Rating:
5.0

Friendly and efficient

BARBARA MILLER 
Rating:
5.0

Customer did not leave a comment.

RICHARD ARDERN 
Rating:
5.0

Customer did not leave a comment.

Stephen Canzano 
Rating:
5.0

Customer did not leave a comment.

Randall Sullivan 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top