Comentarios del cliente para 1st Ave Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de 1st Ave Self Storage

Grado total:

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Bobbette B. en

Grado:

El cliente no dejó un comentario.

Donald M. en

Grado:

staff was wonderful. They were extremely helpful.

nanitte C. en

Grado:

We had to go out of way to get the truck. We requested one less then one mile from our house. We had to go to the 1st Ave store in Seattle to pick it up.

Marcos R. en

Grado:

The Uhaul agent at the location was super helpful! Very nice and willing to help. I would go back just for the service.

Thomas S. en

Grado:

El cliente no dejó un comentario.

Gary O. en

Grado:

El cliente no dejó un comentario.

Aimee R. en

Grado:

El cliente no dejó un comentario.

Karynn S. en

Grado:

I really appreciate the young girl at the counter. When I arrived to pick up the vehicle she was efficient, nice and helpful. When I dropped off I was running 30 min late and another customer was there waiting for the vehicle. Although I’m sure she was stressed she still was really nice and courteous when we dropped off. I wish I had gotten her name but she did an amazing job!!

William H. en

Grado:

El cliente no dejó un comentario.

Kurtis W. en

Grado:

El cliente no dejó un comentario.

Pamm H. en

Grado:

I had to change the date of this reservation two times! They were so accommodating with this and I really appreciated it. Also made it very easy to pick up and even offered to park it for me after I turned it in! Nice.

Peter B. en

Grado:

NEAR EMPTY GAS TANK. WE HAVE TO WASTE ADDITIONAL HOUR TO FILL THE GAS BEFORE WE CAN EVEN USE IT, WASTE OF TIME

Erica C. en

Grado:

El cliente no dejó un comentario.

Charlotte G. en

Grado:

She went above and beyond to help me get this set up...I could not have asked for more!

Ignacio N. en

Grado:

I was pushed last-minute (2h before pickup and just at the close of business that day) to use this location which was not at all convenient to me, and then all requests for UHaul to forfeit the resulting extra milieage were in vain. Poor experience.

David C. en

Grado:

El cliente no dejó un comentario.

Michael J. en

Grado:

One of the easiest, most pleasant rental experiences ever - quick, convenient, and no surprises. Contrast this to the extremely unpleasant experience the day before at the Rainier Avenue location (so bad I walked out before renting).

Siqi Y. en

Grado:

I booked a 10' Uhaul truck at 1800 Terry Ave. a month a head of my moving day. Then I received an email a week ahead of the moving day said that my reservation was changed to this place. I called customer service, no one could reply the reason, only mentioning that the place I initially chose were over booked, and thus my reservation was moved. There is a reason I chose a place nearby, and if you can fulfill it, you should let you customer know as early as possible, instead of sending email merely saying reservation was changed, and bunch of representatives didn't know how to explain to your customer. I had a packed day but because of this change every thing has too be pushed back. Again, keep your customer transparent. If you can not make the deal, don't even show it on your website.

Aviv W. en

Grado:

The woman working at this location (dont know her name) was very kind and helpful!

Ayman A. en

Grado:

El cliente no dejó un comentario.

Gregory O. en

Grado:

Have been a repeat customer for, 8 years with no remorse, excellent customer service , totally customer service from start to finish. No hassle, no bullshit. 1st Avenue South Storage will always be 2nd to none

Michael T. en

Grado:

El cliente no dejó un comentario.

Klemet P. en

Grado:

1st Ave Storage is the best place in Seattle to rent moving trucks!

sayed A. en

Grado:

El cliente no dejó un comentario.

Nina W. en

Grado:

El cliente no dejó un comentario.

Paul G. en

Grado:

El cliente no dejó un comentario.

Ravi S. en

Grado:

El cliente no dejó un comentario.

Matthew G. en

Grado:

El cliente no dejó un comentario.

Andrew B. en

Grado:

On site manager Kristina was prompt, friendly and knowledgeable.

Patrick F. en

Grado:

El cliente no dejó un comentario.

Aaron W. en

Grado:

El cliente no dejó un comentario.

Kristina L. en

Grado:

El cliente no dejó un comentario.

Sean M. en

Grado:

Just had some issues printing the receipt when picking up moving supplies. Printer was working properly when items were dropped off at the same location.

sarah L. en

Grado:

the mobile booking option was easier than expected. It's a great option

APRIL Y. en

Grado:

Very convenient and budget friendly. Thanks!

Sylvia E. en

Grado:

I have rented at this location twice and had great customer service both times.

Anthony D. en

Grado:

El cliente no dejó un comentario.

Rodney S. en

Grado:

Wonderful experience

Vinny W. en

Grado:

El cliente no dejó un comentario.

Eleanor S. en

Grado:

El cliente no dejó un comentario.

James A. en

Grado:

El cliente no dejó un comentario.

Gregory O. en

Grado:

Location is Outstanding. Best to make reservations or call 1st Avenue storage first. Walk in with current Driver's license an valid credit card a working phone number, proceed out the door under 5 minutes. Who could ask for anything more.

Michael S. en

Grado:

El cliente no dejó un comentario.

WILLIAM H. en

Grado:

El cliente no dejó un comentario.

Dean K. en

Grado:

The woman at the counter was super helpful, and made the whole thing take less that 5 minutes. Best location so far

Kristina L. en

Grado:

Fantabulous location

Leslie W. en

Grado:

Staff pleasant and efficient! Thank you

Rick C. en

Grado:

El cliente no dejó un comentario.

Kenneth R. en

Grado:

Very nice people there! A very nice experience.

Alexander H. en

Grado:

Everything was perfect except there was thin piece of glass all over the van and it got embedded into the bottom of our boxes and furniture and we are now dealing with it on the floor all over out new place. I didn't notice until we already had started loading it up. I also left a similar note when I dropped the van off using the app

Tara G. en

Grado:

I did express check in and pre-paid. It took 45 minutes and I was the only person there when I arrived. And then the truck only had a quarter tank. So I spent another $95 filling it up. Returned it with 3/4 of tank- would be awesome to get a credit. Felt like I was scammed.

Dan M. en

Grado:

I was charged a gas refuel fee despite returning the vehicle with the gauge exactly where I received it. I have messaged this store to obtain a refund but did not receive a reply

asaya P. en

Grado:

Very helpful easy service. Thank you!

Willie D. en

Grado:

El cliente no dejó un comentario.

Kathrine W. en

Grado:

The fuel amount in the truck was less than the U-Haul representative said and less than on the contract I signed, which was worrisome. It was frustrating to rent a moving truck that had less than a quarter tank of gas.

Sidney B. en

Grado:

Very efficient, showed up on a Sun evening, they were still open and checked us in immediately.

Hakon V. en

Grado:

The staff at this location are incredibly friendly and helpful. I opted for self-checkout when I made my reservation, but they came out to greet me when I arrived and they helped me out regardless of the online checkout.

Dale B. en

Grado:

Friendly customer service (nice dogs too!) and equipment/vehicle were in very good condition. There was a mistake on my order of supplies (got one less item than I should have), so when I mentioned it later, they quickly offered to refund the missing item.

Clinton B. en

Grado:

Love the app and it works well. The pickup location was super helpful and very kind. She got us on the road in minutes. Overall a great experience and will definitely use Uhaul again. :-)

Karishma N. en

Grado:

El cliente no dejó un comentario.

Gregory O. en

Grado:

Simply the best uhaul dealership in the SODO area. Located in the shadow of Starbucks Headquarters. Need a truck or can , no hassle, current Driver's license and credit card, easy in and out within 3-5 minutes pertaining to your needs. No scanning of your license, no fingerprints or mugshots. Excellent staff , especially Khristina and the older dude AKA (Charlie) and his two (2) lovely dogs. Wish other U-Haul location's would be as simple as they are. Ten years returning customer, it can't get any better than this.

sandrine M. en

Grado:

The person was too busy to do a full check in and now I have to deal with getting charged twice. This dilemma has yet to be resolved. I was charge $219 upon pick up than $377 from the drop off location. This after been told I would be given a discount because I agreed to different drop off location because it would be more convenient for you. I really would like to see one statement refunded sooner rather than later. Thank you!

Himanshu Z. en

Grado:

I was charged 20$ for fine for not using the app, while I was explicitly told that "there is no need to use the app, just return the keys". I even have the app downloaded on my phone, why would I not? This is so unacceptable!

David T. en

Grado:

You sent me to a dealer that was other than the location requested. It was a terrible exp trying to rent a truck for an hour. Took longer to rent than use.

CAROLINE D. en

Grado:

El cliente no dejó un comentario.

Marlene V. en

Grado:

Excellent customer service!

May C. en

Grado:

Reservation, pickup and dropoff were all very easy. There was onsite parking for my car which I really appreciated. The staff was friendly. I'd rent again when the needs arise again.

Gregory O. en

Grado:

1st Avenue self storage & uhaul center location is great. Staff is professional , check in , check out very efficient , not like other U-Haul location's. Have been a returning customer for 5 years and counting.

Gary B. en

Grado:

The staff was GREAT...

Pamm H. en

Grado:

fix the window opener on driver's side!!

Kyle L. en

Grado:

El cliente no dejó un comentario.

EDWIN J. en

Grado:

El cliente no dejó un comentario.

Nicholas C. en

Grado:

Excellent customer service! Will certainly be back in the future!

Bret W. en

Grado:

El cliente no dejó un comentario.

Zack M. en

Grado:

Make sure that the vehicles are well maintained. My van had no windshield washer fluid and also needed a oil change.

nicolas T. en

Grado:

El cliente no dejó un comentario.

Leslie W. en

Grado:

El cliente no dejó un comentario.

REBEKAH V. en

Grado:

El cliente no dejó un comentario.

Mia T. en

Grado:

El cliente no dejó un comentario.

Jennifer K. en

Grado:

Clean inside cab of trucks. Otherwise truck performed well...no problems on our journey.

Regena P. en

Grado:

El cliente no dejó un comentario.

Srini S. en

Grado:

El cliente no dejó un comentario.

Stephen D. en

Grado:

The person helping us did a great job but the computer system kept changing the contact information. She had to call support twice and the pick up took an extra 20-minutes.

Jacob W. en

Grado:

Our reservation was for 8/24/19. Everything went smoothly, and the attendant, Christine (Christina?) was delightful and very helpful. She went to extra effort to help us get our truck ready to go. Much thanks! Will definitely recommend this location to friends and family. Thanks! - Jacob W. Seattle, WA

GREGORY O. en

Grado:

Khristina is awesome. Renting a cargo van with insurance total time less than 3 minutes. Awesome drop box for keys outside chute below the no smoking in building sign in window. 1st Ave Storage Unit/Uhaul great location in SODO. And I'm a repeat customer.

Tristan B. en

Grado:

El cliente no dejó un comentario.

Darrick B. en

Grado:

I had a dolly booked but no dolly was given or inside the truck. Hence my poor rating

Pedro A. en

Grado:

El cliente no dejó un comentario.

Eric D. en

Grado:

El cliente no dejó un comentario.

Karan K. en

Grado:

The mileage charges on my receipt were totally incorrect! I was highly overcharged. I drove the truck for ~8-10 mi but was charged for 118 mi. Did not expect this kind of service from u haul. I have already contacted customer service and waiting to hear back.

Chad R. en

Grado:

El cliente no dejó un comentario.

Darshan S. en

Grado:

El cliente no dejó un comentario.

Charles R. en

Grado:

My favorite U-Haul organization - First Avenue U-Haul. They are super customer friendly and always have exactly what I'm wanting. Recommend these folks and this location highly - plus there's a giant Starbucks across the street and it's totally bus accessible.

Cierra B. en

Grado:

El cliente no dejó un comentario.

andrews T. en

Grado:

The equipment was covered in mud splatters (windows, windscreen)

Meaghan L. en

Grado:

Everyone I worked with at this location was personable and helpful. Thanks!

Renee H. en

Grado:

Fantastic customer service. Equipment right on time. easy return

Jake G. en

Grado:

Please take me off your email list. My son is the one who rented from you, please contact him for his email.

Udai M. en

Grado:

El cliente no dejó un comentario.

Nicholas M. en

Grado:

The moving experience was terrible. The well-reviewed movers that I booked through your platform showed up an hour late and left me with a scratched up coffee table and tv stand