Comentarios de los clientes para 16 Cents 3 Shoes & 5 Socks

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de 16 Cents 3 Shoes & 5 Socks

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

JOSH F.
Clasificación:

Horrible service

Hollie S.
Clasificación:

El cliente no dejó un comentario.

jeffrey K.
Clasificación:

I was overcharged for gas and mileage. When I called about it, Tim was unable to properly help me with the money that needs to be refunded to me.

joseph G.
Clasificación:

the address given in the app wadd not the one for the drop off location

kennith W.
Clasificación:

Make the store look like it handles U-Haul products and services. Needs displays etc. Truck had poor or no A/C most of the time.

nelson D.
Clasificación:

Have your guys explain that you need to use some shitty website to return keys so customers understand before using the dropbox. Also stay open weekends so it's not such a shitty deal trying to find a truck and return the damn thing

Melinda M.
Clasificación:

El cliente no dejó un comentario.

tim M.
Clasificación:

El cliente no dejó un comentario.

sergey K.
Clasificación:

I used the truck for half a day, and got charged by uhaul $82.00 plus I put $10.00 gas in there. Pretty soon Uhaul will chargetheir customers extra if they open and close the doors on the truck, then they will have a radio usage fee. Uhaul rips people off. Penske truck rentals treat their customers better. Use Penske.

Herbert B.
Clasificación:

Staff was very friendly and helpful. We needed to rent a larger truck at the last minute and the gentleman at that store went out of his way to help us

Fred H.
Clasificación:

El cliente no dejó un comentario.

Jeffrey G.
Clasificación:

Initially we were told to pick up the uhaul at one location. We were traveling and unable to check email. We got a taxi to the first place only to find out we needed to be in a second location. We needed to get another taxi. This made us 45 minutes late to meet with the men we hired. Not happy. Although we were helped by Dan at the first place The people in Hamilton Montana were wonderful

Andrew M.
Clasificación:

My catering company recently used the U-Haul services at 16 Cents in Spokane Washington. The customer service person there was everything we could have hope to expect. His personalality was outstanding, warm and welcoming. My wife and I plan to use U-Haul services for any future endeavors simply for these three reasons. 1. Great customer service. 2. Clean and well running trucks. 3. Great prices. Thank you so much for making my catering event on that day a complete success.

Frank W.
Clasificación:

El cliente no dejó un comentario.

DAVID R.
Clasificación:

Gotta say, the UHAUL website we use to commit to a rental / pre-pay for a website is OK. Would like the process to modify rental conditions (renting a dolly or pads, etc.) a bit more "intuitive". otherwise, fairly clear.

Dan S.
Clasificación:

El cliente no dejó un comentario.

virgina K.
Clasificación:

El cliente no dejó un comentario.

Rich S.
Clasificación:

Nice people!

craig J.
Clasificación:

Nothing always happy with the service.

Tony D.
Clasificación:

El cliente no dejó un comentario.

Kat a F.
Clasificación:

Since the small town I was leaving didn't have a rental center I called customer service. Their gal was awesome!! She did all she could to make the trip easier for me, adding the extra miles I needed for pick up & drop off, even giving me an extra day. The extra day was indeed a blessing allowing my sisters & me to load and unload the 26ft truck & still be able to walk. Thank you!!! Kat

Linda E.
Clasificación:

Was hard to identify the building to pick up the rental.

kersti P.
Clasificación:

nothing that I can think of..

Robert A.
Clasificación:

No issues with location, very helpful and polite indivuals. My only issue is using the Uhaul/Share wesbite to return the rental. Despite having my Share Location/GPS on, it would not enable my location. I tried for an hour. I then called your customer service a total of 7 times, three times it took 15-30 min before I spoke w/ an individual and 2 times I was inadvertently hung up on your end. They eventually made a note that I dropped off the vehicle at 7.30PM, 2.5 hrs before my scheduled time, but I was still charged 2 days. I called the next day to clarify and receive a refund. In summary, location was great. But the Uhaul 24/7 return website was ineffective, causing a cascade of issues. Your customer service took 1.5 hrs before I evr spoke w/ an individual. And despite calling to clarify, I had was still charged an extra rental period and had to spend more time the next day trying to resolve the extra charges. Note, I have images as documentation and verification of all the additional steps that had to be taken if anyone would like to speak w/ me about this issue and improve this process. Thank you.

No se han enviado comentarios para esta ubicación.

Volver
arriba