Comentarios del cliente para 16 Cents 3 Shoes & 5 Socks

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de 16 Cents 3 Shoes & 5 Socks

Grado total:

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Darin B. en

Grado:

Tim was very helpful and easy on the eyes too!

Mariah M. en

Grado:

The lady was very rude. She never greeted me, and she glared at me and rolled her eyes anytime I said something to her. She kept asking me the same questions and was very rude when I answered. I told her I wasn’t able to get the online part to work to check the truck back in and instead of trying to help me she originally said she couldn’t help but then said it would be an extra charge. She was silent for about 5 minutes and then said your receipt will be in your email. She was also arguing and rude to the guy she was working with. I love the North location but I will never go back into the Sharp location.

David S. en

Grado:

El cliente no dejó un comentario.

Jason M. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

Vehicle exterior was dirty. There was no orientation regarding the operation of the vehicle. I figured it out on my own. They just gave me the keys and pointed to the truck.

Ricky O. en

Grado:

El cliente no dejó un comentario.

Cody L. en

Grado:

El cliente no dejó un comentario.

Rebecca Y. en

Grado:

The truck wasn't ready when I came. They had extreme difficulty with the check in process and were rude. Now today I looked on bank account and they double charged me!!! I'm very unhappy!

Bradley M. en

Grado:

The employees at 16 cents were amazing to work with! Definitely recommending them to friends and will rent from them again in the future.

London H. en

Grado:

This location has TERRIBLE customer service. I rent on average 3 uhauls a month and this is by the far the WORST place to rent a uhaul. When I went in to pick-up the truck rental the person helping me said I had to use the app to rent the uhaul. We don't use the app because it is a pain in the ass. I said I don't like to use it. His reply was "you want me to do all the work". My reply was YES as a matter of fact I do. Upon return - the truck sat in the lot for 24 hours before they checked it back in so we incurred another day rental. I called and they refused to change it. We are a business that rents uhauls a lot and THE only reason we came to this location is because the location we usually rent from did not have a truck. I would not recommend anyone to rent from this location - from start to finish the customer service was THE WORST.

VIRGINIA M. en

Grado:

Donivan was amazing at check in!!! Great customer service all around!

Valena A. en

Grado:

Only delay we had was operator was training a new employee, but we were in no rush and walked him through the process without issue :)

MARY H. en

Grado:

El cliente no dejó un comentario.

Kathleen H. en

Grado:

El cliente no dejó un comentario.

Scot W. en

Grado:

Excellent customer service, friendly and professional

Mark G. en

Grado:

Quick, simple, helpful. They were great in every way! I am very grateful!

Scott W. en

Grado:

Reps who act like they actually care about your business rather than doing as little as possible.

Shari C. en

Grado:

Tar all over floorboards destroyed pair of shoes.

Katherine U. en

Grado:

The person who helped me get set up for the rental used the word "retarded" to describe the amount that is charged to a customer if they don't return the rental with the proper amount of gas. Although I appreciate the warning regarding returning it with the correct amount of gas in the tank, they need to be trained in using professional language with customers.

tyana H. en

Grado:

The person helping us was really helpful but the older man and woman barely acknowledged anyone coming into the store.

Maria W. en

Grado:

I’m very pleased with the service they provide they provide excellent customer service

Andrew P. en

Grado:

El cliente no dejó un comentario.

Daniel T. en

Grado:

Truck was dirty inside, had to ask twice for help getting pads I rented out in truck, had to wait while employees told jokes to each other about customers that came to their store (it’s a furniture store that also does U-Haul). Totally unprofessional.

Todd B. en

Grado:

Line was a little long to check out. Need more desk help, but very professional crew.

Gale C. en

Grado:

El cliente no dejó un comentario.

Jason G. en

Grado:

We were given a number to call when we were ready to drop of our U-Haul in order to find a location near us. The number we called did not seem to be a part of your company. Luckily we called the location where we picked up the vehicle and they found us a place nearby.

Stephen B. en

Grado:

Take care of business on line, makes check in and out a lot easier. U-Haul is starting using existing businesses to make rental easier, but the staff are a bit slow and unaccustomed to the process and you can smooth it out by inputting your own information on line.

Payton M. en

Grado:

El cliente no dejó un comentario.

Diana S. en

Grado:

The young man at the counter was personable and professional; Unlike the man at the AtoZrental location here in Spokane. The only thing that would’ve helped was a heads up that I needed to keep the key until after I had used the app to return the vehicle. Lol I dropped it in the drop box and then realized I was supposed to take pictures etc. Everything was awesome otherwise!

ROY E. en

Grado:

Clean the cab area. The back box was very clean which made up for the dirty vehicle and interior.

Philip B. en

Grado:

Nothing

Matthew M. en

Grado:

El cliente no dejó un comentario.

Jason M. en

Grado:

El cliente no dejó un comentario.

Elizabeth C. en

Grado:

There was a huge mix up and they did not even have the right truck ready for us. So after hour taken up of our moving time they also tried to charge us extra for things we did not even receive! The 24 hour guy didn't even call us back till 45 min of waiting around. Then he really didn't stand up to customer standards because he was pretty rude and seemed to not care if we got our truck or not. My move started with a nightmare which is not what should happen. I would never use U-haul again if it weren't for the positive experience we had at drop off.

Randall L. en

Grado:

Send me to the location I reserved. I reserved truck in Airway Heights, flew from California and you moved my pick up location the day I boarded my flight. When I picked up the truck, none of the things I ordered and prepaid were available - so I then had to drive to Airway Heights to pick all those things up - or at least the things they had. Some of what I had paid for they did not have (5" wrap on spools)

Greg S. en

Grado:

El cliente no dejó un comentario.

JON D. en

Grado:

El cliente no dejó un comentario.

Heather K. en

Grado:

It was definitely hard to get in and out of the parking lot, but we appreciate them allowing us to drop off the truck and car transport so we didn't have to drive all over the place.

Christine S. en

Grado:

El cliente no dejó un comentario.

Jasoon P. en

Grado:

The girl at the counter was new and the other one was on her phone and I’m not 100% sure I received all the paperwork I needed. The girl that helped me was awesome though. The only person through this whole process that was.

Joseph Y. en

Grado:

El cliente no dejó un comentario.

ted M. en

Grado:

I returned the truck at 8:10 the same day to the nearest drop-off location, which was Blue Moon Auto Repair at 1403 N. Greene St. It was closed, so I put the date and time on the paperwork that I put in the drop-box, along with the key. Now I'm being charged $180 for three extra days, even though I returned it just 12 hours after having rented it. (Contract # 86454324)

Philip B. en

Grado:

If you rent equipment like furniture blankets, be sure and count them. Also, always check the truck carefully to make sure all scratches etc. are noted.

Gloria J. en

Grado:

El cliente no dejó un comentario.

backer S. en

Grado:

Outstanding, on top of things.

jerry A. en

Grado:

Worse experience in my life,no Uhaul signs on building,opens at 0900,called corporate three times,they new nothing about new drop off the place they directed us to was a furniture store,they told us they would not be able to except because they would not be open as a Uhaul except or until Monday we were there on Friday.finnally they excepted after talking to Uhaul.spent 3 hours on phone ,looking for drop off and finally dropping off and doing paperwork.I will never use Uhaul again