Comentarios del cliente para 1488 Autoplex

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de 1488 Autoplex

Grado total:

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Joe A. en

Grado:

El cliente no dejó un comentario.

A Scott L. en

Grado:

El cliente no dejó un comentario.

Virginia M. en

Grado:

El cliente no dejó un comentario.

Kevin H. en

Grado:

Everything was perfect. Guys got me all set up in no time. Quick and easy.

Milt E. en

Grado:

El cliente no dejó un comentario.

ROBERT R. en

Grado:

Excellent. Easy. Quick. Helpful.

Richard W. en

Grado:

Owner was very helpful

Joseph M. en

Grado:

El cliente no dejó un comentario.

Roddy M. en

Grado:

Nothing. Was quick and easy. Employee was polite

PRAKASH S. en

Grado:

The major problem is that this location does not have a drop box to drop the key or lock after hours. They have to change the instructions accordingly for equipment return on the mobile app for dropping the key, etc.

Kerry L. en

Grado:

The back of the truck had plastic wrap tied to the boards and an empty coke can. I am not one to complain. The gentleman that checked me out was very nice, however he wasn’t the U-Haul guy. The next day I meet the U-Haul guy who was rude and disrespectful and lied to me about tightening the tow dolly to the truck. Instead of it being tight it was very loose and when we went to put the car on it - the dolly almost flipped over onto my friends. Not good. l

Robert C. en

Grado:

Have autoplex check in the vehicle when it's dropped off.

Sandra H. en

Grado:

Keep up the good work

hector O. en

Grado:

Attendant not present. There were people that were waiting over 1.5 hours for someone to show up. Luckily I had a trailer reserved and I just took it then called and got the contract. I don't know if anyone ever did show up. This is a used car dealership. I even called to notify that I was running late and someone from an offsite location called to confirm. Go somewhere else this place sucks.

Michael Y. en

Grado:

El cliente no dejó un comentario.

katya Q. en

Grado:

El cliente no dejó un comentario.

Krzysztof H. en

Grado:

Location failed to complete the check in of the trailer. I received a an email from U-Haul a few days later informing me that the trailer was never returned. I contacted the return location and they found the trailer, but logged the return 4 days later. I received an additional charge of $20 for a late return. When I asked the return location to fix this, they told me I have to work it out directly with U-Haul. (Basically told me to get lost)

Dustin T. en

Grado:

El cliente no dejó un comentario.

Ernest B. en

Grado:

El cliente no dejó un comentario.

Eleazar P. en

Grado:

Good

Vincent B. en

Grado:

Jon, was excellent i, his customer service was outstanding,, if all UHAUL were this good you would not have any competition, Well Done”

cheryl J. en

Grado:

I was called and told to go to another location they did not have the truck. I went to the second location and the truck was still out. They sent me to this location traffic was heavy we got there the sign said open with a note on the door saying be back in a few minutes it was 45 minutes later. He said he had to help the other guy first and I had been waiting longer.

Ann M. en

Grado:

Our contract said to drop off at 9:00am. Google said they didn't open until 10:00am. Voicemail at both phone numbers (on contract and a different number on Google) for the location just said leave a message (no hours offered or anything like that). We arrived at 10:00am. No one was there and we had to leave about 10:20 to go to another appointment. I went back at 10:45 with a neighbor and they were finally there. Won't be using this facility again.

Dan K. en

Grado:

El cliente no dejó un comentario.

Makarand N. en

Grado:

Very poor customer service. They took 30 minutes to approve my rental through the app. That delayed the entire move, and I ended up paying extra to the helpers.

Brian L. en

Grado:

Wasn’t a typical location. Run down and other customers left upset. Tried to change my reservation but he told me to call someone else. Tried customer service and they were not helpful. Last time I will use U-Haul

John B. en

Grado:

El cliente no dejó un comentario.

Ghazala D. en

Grado:

I prefer this location to most others in the first colony /hwy 6 area

Andrew R. en

Grado:

Scheduled for a 10 AM pickup. Owner didn't arrive until 10:26. The point of "scheduling" a pickup time is because i was on a time crunch.

Jason S. en

Grado:

The equipment I got was satisfactory due to how low the trailer sat after everything was loaded. The location is by far the worst one I have ever dealt with. They were late on the pick up day, and when it was returned no one was there as they should of been and I have been charged an extra day. I can’t fight since no one is there and I deploy tomorrow. I have only used uhaul for the past 13 years of my military career without a problem. Due to this shops lack of customer service and sheer laziness of the job, I will be changing companies from here forth.

Dylyn L. en

Grado:

El cliente no dejó un comentario.

STEPHEN D. en

Grado:

The people are nice. There was no stock of anything I saw for moving supplies.

Terry J. en

Grado:

El cliente no dejó un comentario.