Comentarios del cliente para 1340 Silas LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de 1340 Silas LLC

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Norma M. en

Grado:

The clerk was very nice and professional. I don't think it can get better then this!

Norma M. en

Grado:

The service was great, detailed and super friendly. I will always try to rent here first. Thank you to the clerk that attended me, awesome personality, definitely a people person!!! :)

PRADEEP S. en

Grado:

Good customer service

alan p. en

Grado:

very friendly customer service

JANET W. en

Grado:

Excellent service. Very accommodating. Fantastic personality. Will be using uhaul again. Highly recommended. Would recommend uhaul to anyone at anytime.

Scott P. en

Grado:

El cliente no dejó un comentario.

eric s. en

Grado:

El cliente no dejó un comentario.

christopher a. en

Grado:

El cliente no dejó un comentario.

vallier z. en

Grado:

El cliente no dejó un comentario.

derek m. en

Grado:

El cliente no dejó un comentario.

Jose H D. en

Grado:

There was no drop box outside. The attendant inside claimed they didn’t do U-Haul drop offs despite having another truck in the lot. When I told him this was the site U-Haul had sent us to— and we had completed the process he said,”Okay!” And took the keys. Weird...

mildred r. en

Grado:

El cliente no dejó un comentario.

rivera v. en

Grado:

El cliente no dejó un comentario.

obrycki m. en

Grado:

El cliente no dejó un comentario.

barkoski c. en

Grado:

I just felt bad that other customers had to wait while I gave my information for the rental transaction because it’s a busy gas station.

darien k. en

Grado:

very friendly and helpful.....

Ikeem B. en

Grado:

To put it quite simple, the guy at the gas station who I had to talk to in order to get the U-Haul truck was a complete and utter asshole. The truck was fine, but customer service was horrendous.

linda J k. en

Grado:

The truck I rented from this location was double booked! I came to pick it up for my 2 day rental and was told to wait to make a phone call. With the speaker on the phone , the worker was told he over booked and did the wrong reservation. He listed it as a one way rental with a drop off at a different location. Although I made the arrangements the day before, someone else had reserved the truck way in advance. They gave me the truck, good for me but bad for the other individual after me. By the way this took 45 minutes to rectify.

Dan B. en

Grado:

Great local location for me but make it easier for early pick up -- had to talk to owner on cell phone. Also I declined the "Safemove" when reserved, but it was put on my contract when I returned the truck/during closeout. I expect a $14 credit and the owner said he would initiate that tomorrow or Tuesday.

Eileen K. en

Grado:

While I was checking out the truck, another customer came in saying that she had booked the same truck and had already paid someone at that location for its use. I was in the system so I was given the truck but when I got into it, it reeked of BO and had McDonald's & cigarette trash next to the front seat! Then I use U-Haul's mover helper.com site and the movers don't show up but I am charged twice!! One of the charges was reversed but at this point I still have not received a refund for cancelling the order. We were left with trying to move ourselves in 98 degree heat!! When I tried calling, I got no response from the movers contact number and sat on hold with UHaul & MoverHelper for 45 minutes. I eventually had to go to the website to cancel the order because I could not reach a live person. I will never trust U-Haul again

Glandina M. en

Grado:

El cliente no dejó un comentario.

davis jr d. en

Grado:

Excellent customer service... Pradeep was very helpful and he also explain about insurance in detail. I love to rent from his place again and again. Please make sure you do reservation before which help both save time.

. en

Grado:

Great customer service

Angela L. en

Grado:

I was told the previous customer was two hours late in returning the truck, hence why I had to wait two hours for my truck. The storekeeper blamed this on the previous customer, but it was the storekeepers double booking that caused the issue. I finally drove away with the truck THREE HOURS LATER. I paid to rent it until the next morning at 10 AM, but got several calls at 9AM stating I needed to return the truck, and where was I, another customer is here waiting etc. My paperwork clearly reflected I rented it for two days, but he blamed the double booking on ME. He spoke poorly of other customers in front of me, completely unprofessional and ridiculous. I will never use uhaul again. I may as well just buy a pick up truck for this level of convenience.

Barbara A. en

Grado:

The rental truck was available at the appointed time, it was clean and gassed up, the location was convenient. Overall I was pleased with the service.

Douglas W. en

Grado:

El cliente no dejó un comentario.