Comentarios del cliente para 10th Street Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de 10th Street Storage

Grado total:

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bobby R. en

Grado:

Smell of never cleaned cat litter box overwhelms in tiny office space. No moving supplies available for purchase here. Nice people, but clean the litter box, please.

Brett E. en

Grado:

The lady was very nice, and did a goid job. But the office was very dirty and the overflowing litter box made it very difficult to do business there. Took hours before I felt like I couldn't smell the cat piss burning my nose.

Brandon E. en

Grado:

El cliente no dejó un comentario.

Alberto P. en

Grado:

Process was easy and employees were really friendly. Will recommend location to friends and family.

Sang P. en

Grado:

I rent the truck under my wife name. We picked the truck up a little bit late because of first time and the system did not send the confirmation code. The customer service called my wife when I was at the location to pick the truck up was rude. The truck was dirty at pick-up time. No good first experience.

Shanell L. en

Grado:

El cliente no dejó un comentario.

jesse M. en

Grado:

The location was terrible for hooking up a trailer and getting out. I had to back it up all the way to the street to get out. The clerk was nice and friendly but I had to get 3 different Uhaul items from 3 different locations and it was hands down the worst experience ever and I will not be using Uhaul ever again.

Elizabeth C. en

Grado:

El cliente no dejó un comentario.

Te S. en

Grado:

El cliente no dejó un comentario.

Sophie M. en

Grado:

Be sure to warn about charge for not folding blankets. It caught me by surprise.

Brandon K. en

Grado:

This place is awful. 10/10 would NOT use U-Haul just because of this location/experience. The owners are downright rude and disrespectful and made me feel like I was wasting their time. Be aware, they want you to sign everything and will not let you inspect the truck to note damages (until after you sign stating vehicle condition). If using U-Haul, I highly recommend using a different location!

Ryan H. en

Grado:

El cliente no dejó un comentario.

debra H. en

Grado:

El cliente no dejó un comentario.

Jennifer M. en

Grado:

El cliente no dejó un comentario.

Tarena D. en

Grado:

Night and Day difference from pickup location to drop off! Very friendly, kind and inviting. No issues with drop off. I was SO exhausted that I forgot to fill up so on top of me losing $100 to my moving crew that bailed because I was late, I also was charged 38$ for gas. Most expensive one day rental ever.

Clayton C. en

Grado:

Greeley dropoff was great. Very friendly personnel, prompt service. Thumbs up.

Mark B. en

Grado:

El cliente no dejó un comentario.

Gerald H. en

Grado:

El cliente no dejó un comentario.

Cicely C. en

Grado:

She was very friendly and she did the inspection very quickly so that I could b on my way.

michael F. en

Grado:

El cliente no dejó un comentario.

Steven B. en

Grado:

El cliente no dejó un comentario.

Shane H. en

Grado:

Great customer service Very helpful family owned business

Daniel S. en

Grado:

Staff were both extremely friendly, very prompt, were flexible with my pickup/drop off time, and were available to answer questions.

Mary R. en

Grado:

The people in the office were amazing. Thank you.

Leland V. en

Grado:

Everything went well at pick up at their opening time and I dropped off the truck late in the evening and just dropped the key in the receptacle. This location was convenient for me except for the street work that was being done in front of the location.

Teresa L. en

Grado:

El cliente no dejó un comentario.

Jioni R. en

Grado:

With a very sticky situation that was in, they helped me even after their normal business hours to ensure I could leave the truck there from Wyoming. Everything eventually worked out after a few days when a manager personally called me from his cell phone to make the situation right and honored the price I paid at a different location before a couple of mistakes were made. This location helped me out a lot.

Doug A. en

Grado:

Lower the per mile cost.

Sean A. en

Grado:

El cliente no dejó un comentario.

Rick E. en

Grado:

Excellent customer service

Meladie H. en

Grado:

No improvments needed. I used this location two years ago and went back to this location again due to the good service. I will return to this location the next time I need a uhaul truck.

Stephen C. en

Grado:

El cliente no dejó un comentario.

Maynard M. en

Grado:

Nobody had a car hauler in that area so we have to make a second trip to pick up our car.

Paul S. en

Grado:

El cliente no dejó un comentario.

Meili D. en

Grado:

El cliente no dejó un comentario.

Bethany B. en

Grado:

The drop key location had debris and animal feces around. Also very hard to locate when driving a large truck around.

Albert H. en

Grado:

The customer service person behind the desk asked my son if everything went ok and my son said “actually the inside of the truck box was dirty and someone left a pizza box and some other misc trash and the customer service person vehemently disagreed said their people cleaned it out beforehand and said everything but that my son was liar. My son is an electrical engineer and does customer service in the software industry, so he and knows how take care of a customer, and this is NOT how you do it!

PHILLIP T. en

Grado:

I was greeted with kind and concise service and the vehicle I ordered 100% operational and warmed up a very nice added service on a very cold wintet day. I will be using this particular Uhaul for all my rental needs in the future. Thank you, Phillip T

Lori C. en

Grado:

El cliente no dejó un comentario.

SHIELA R. en

Grado:

El cliente no dejó un comentario.

Brenda M. en

Grado:

El cliente no dejó un comentario.

Saul M. en

Grado:

El cliente no dejó un comentario.

Norman M. en

Grado:

El cliente no dejó un comentario.

Rachelle B. en

Grado:

I don’t understand why the same UHaul I rented sat at the storage unit all day while I had to go across town to get a different truck. The trip added at least 10 miles to my charges. Then, I was unable to check-in thru my phone and was helped by the shop owner even though she wasn’t open on Sunday. Kodos to her for the service.

Michael M. en

Grado:

We received the wrong paperwork after being scolded for arriving 30 mins after requested time.

Eva R. en

Grado:

The on site manager was super nice and helpful, and made the experience super easy. The equipment was in excellent condition and super clean. Definitely will keep using them for all my UHaul needs.

Kathleen K. en

Grado:

Tell them that they have to pull into Wendy's for access to the Storage area. Once I figured that out, everything else was easy. It was a pleasure working with the attendant.

Rebecca A. en

Grado:

None, that I can think of.

Mark C. en

Grado:

open for the hours listed especially since I called and they said they were open!

Michael H. en

Grado:

The owner was just great!!

Mark I. en

Grado:

Quick check out with helpful and nice employee

Robert M. en

Grado:

El cliente no dejó un comentario.

WAYNE M. en

Grado:

Not a thing it's a perfect situation there the staff is friendly and prompt don't change a thing

Jerry C. en

Grado:

El cliente no dejó un comentario.

Wendy C. en

Grado:

The truck I rented had transmission problems. I notified Gretchen shortly after pick up and she made a note of it. Due to MY time crunch, I was unable to exchange the truck. Things went well and I had only minor issues. Once I returned the truck Gretchen notified me that it would be taken out of service immediately. This made me feel better about the care the vehicles get. This is my 3rd rental with 10th street. All the trucks have been clean and seem well maintained. Gretchen is easy to work with and has been very accommodating.

Lisa N. en

Grado:

The lady who runs this location is a pleasure to deal with. She is very well organized and handled an office full of customers very efficiently and quickly. I would highly recommend this location.

Wendy C. en

Grado:

El cliente no dejó un comentario.

Jim L. en

Grado:

u HAUL IS REPRESENTED WELL THE STAFF HERE IN gREELEY

Christopher F. en

Grado:

Headlight was out

Starlina B. en

Grado:

Tell is that the truck needs to be cleaned out. Truck was not clean when we got it.

Tony C. en

Grado:

I had reserved a 26' van in Laramie Wy, the day before my move, Uhaul called to tell me that there was no 26' van anywhere close and a 20' van wouldn't be available until Saturday mid-morning. I was moving on Friday and Saturday. I wouldn't have reserved with Uhaul if I would have know that I wouldn't have a truck when I needed it. They finally agreed to let me get a 20' van in Greeley, but I then had to pay the fuel to drive to Laramie as well as the extra time. Because it was only a 20' van instead of 26', I had to make an extra trip with my pickup and trailer. The customer service rep said she would give me double mileage and an extra day, but when I picked up the van, it wasn't entered that way. I had to convince the on-site rep that I had been promised that. It was a disappointing experience and one I will try to avoid next time by using a difference company the next time I need to move!

flor C. en

Grado:

El cliente no dejó un comentario.

Timothy J. en

Grado:

Customer service was great!! She was super nice :)

Dianna L. en

Grado:

Excellent service...truck easy to drive and clean

David T. en

Grado:

Very helpful staff, willing to assist with the entire process

Terry T. en

Grado:

El cliente no dejó un comentario.

Ross H. en

Grado:

The lady was rude and didnt clean the truck.

SCOTT J. en

Grado:

While the staff at the location was great, the experience overall was not so great. The headlights on the truck need replaced. In fact, one of the lights is completely out. It made for a very stressful drive in the stormy weather we experienced while using the truck.

Mark B. en

Grado:

quick on line reservation and quick and easy experience at the location.

Dave A. en

Grado:

Efficient and friendly.

Lorie A. en

Grado:

El cliente no dejó un comentario.

Stephanie L. en

Grado:

El cliente no dejó un comentario.

Wendy C. en

Grado:

This was my first time using U-Haul. Gretchen answered all my questions and the whole thing went off quickly and smoothly. The bill was as quoted with no surprises. I would defiantly recommend 10th street storage .

David H. en

Grado:

The attendant tried to help by calling someone, but then told me she could not credit my account for the missing packing blankets and that I would have to call U Haul to file a dispute. It is not the money that is concerning, but the inability of the attendant to help a customer with an issue. The location did not have any markings for where to park and the attendant made a point to say that I was not parked correctly. Perhaps a parking sign would help.

Jeff K. en

Grado:

No improvements needed.

Johnathan M. en

Grado:

El cliente no dejó un comentario.

pam G. en

Grado:

El cliente no dejó un comentario.

Benito F. en

Grado:

El cliente no dejó un comentario.

Samantha G. en

Grado:

You need to tell customers whether their rental is an in-town or multi-location rental. Also, tell customer the hours of the location they are renting from so they know that when they return their rental, whether the location will be open or not.

cheryl W. en

Grado:

Very good quick service.

William S. en

Grado:

El cliente no dejó un comentario.

Scott P. en

Grado:

El cliente no dejó un comentario.

Amber G. en

Grado:

They accommodated? me to what I needed

Betty G. en

Grado:

El cliente no dejó un comentario.

TERESA F. en

Grado:

Dropped off truck after hours -- put key AND contract in box. Was called next day, stating it did not have enough gas and I was OVER miles, both of which were on the contract!! But she proceeded to tell me she threw the contract away and did not even look at it. WTH!!! She was rude and grouchy! Will avoid this location.

AHLAY M. en

Grado:

El cliente no dejó un comentario.

LeRoy F. en

Grado:

This U Haul was open and they had a 10ft truck.

Brandon D. en

Grado:

Lady at desk was a little passive aggressive. Annoyed at where i parked the rental.

Jerry M. en

Grado:

El cliente no dejó un comentario.

Nelson R. en

Grado:

No driving directions were available on the web site, and the location wasn't easy to see from the road.

Pat M. en

Grado:

El cliente no dejó un comentario.

Larry T. en

Grado:

El cliente no dejó un comentario.

edwin B. en

Grado:

Very helpful. I will definitely come back and rent a truck from this location.

Casey L. en

Grado:

(General Uhaul complaint) was annoyed that the 15' included a mom' attic as part of the length meaning it was really a 13.5 foot trailer with a 2.5 foot small space. (Location)

Miguel M. en

Grado:

El cliente no dejó un comentario.

john S. en

Grado:

El cliente no dejó un comentario.

Maria A. en

Grado:

Upgrade your computer system to make the process flow! It took me over an hour.

Clifton C. en

Grado:

The worst experience ever. I will document this nightmare on the internet so others will avoid these companies

andria L. en

Grado:

This was a great experience......the truck was in good condition, clean, and the gal at the counter was helpful, and polite. Thanks so much!

Robert R. en

Grado:

El cliente no dejó un comentario.