I couldn't update the information for the truck. The mileage and fuel were wrong and I tried to change it but the pictures were deleted and I was told that I needed to upload pictures. As soon as I had removed all updates, I could accept the truck. The place was good though
Madeleine Woodhams
Customer Reviews for 1 Stop Deli And Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Painless experience. Everyone was very nice and professional
Tina Marie D'AstiExcellent experience.
Dalton CrookTruck wasn't back in time (2:30pm) at original location rockys hardware. Had to wait until 5 and go to 1 stop deli 20 additional miles from the original trip. When I got there had to wait another 20 minutes for the store owner to show up and sign out the truck. The owner smelled strongly of Marijuana. I could smell him from across the counter. Rockys offered to take money off but never did. This was by far the worst experience I've had renting anything. Next time I'll rent from someone else.
David DilorenzoTank was only 1/4 full. Was called 2 days after dropping off the truck asking why I hadn’t dropped off the truck yet.
Noranda BrownNot a thing
robert averyall good
RUSSELL CUNNINGHAMNothing to improve. The people that work there were very helpful to me in renting the truck. Satisfied customer 😊
Leo LavimodiereThis drop-off location is a scam.!!!!!! As I always do I filled this 26-foot truck up past the 3/4 line ( more than I picked it up with ). Dropped off the key to the counter guy inside and left. For some reason, I decided to take a photo of the mileage and fuel gage before going inside and Im glad I did. A few hours later I received an email with the final bill. To my surprise, this location fudged the fuel amount to show less gas in the tank and charged me a $70.00 fuel surcharge. I tried contacting this location but they don't answer the phone, after several tries I ended up reaching out to Corporate. Corporate now has the photo and all my information and passed it on to a district manager, waiting on his phone call today. Bottom line, take a photo of your dashboard when dropping of your rental or you will end up like me. You have to wonder how many other customers they scamed! If this cant be resolved in a timly fasion I am fully prepared to call News Watch 10 & the RISP and have them charged with fraud.
Richard FroaisVery easy to do business with. Quote for use was pretty close to actual price
Teresa GardnerEverything went perfect.
Jorge SantosThe guy at pick up and drop off location was great…we’re friendly and accommodating
Harry KampersalExcellent service
Yohance PowellEasy pick up and drop off. The team at this location was great.
David SawyerI was over charged for milage and charged a cleaning fee for a truck that was clean. Location was terrible in a crappy convenience store.
Tianna TaylorThe best location ever in my us life
Susmith KumarCheck the back of the truck before renting.i got my truck with stuff in the back
Pierre JeanjacquesMake sure all equipment the customer paid for is in the truck… we had no furniture pads that we ordered
Brooke Troup