I was forced to drive to this location as my selected location was full. I was invoiced for Gas when I was told (call recorded) that I did not have to pay extra due to the distance traveled to new drop off site.
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Sweep the inside of the floor.
This shop owner should not be representing U-Haul he is never on site and you call he doesn't answer his phone he just wants to text. I picked up the truck on 12-27 at 6:00 he couldn't find my reservation on his phone app then after many tries on the app he finally used his laptop it took 1 hr to check in. I showed up at 5:15 Sunday 12-29 (a two day rental) and drooped off the truck no one on site . He said to call him and he would come to the site to check it in. I called but no one picked up I Text no response until 6:30. then I go to the site on 12-30 at 3PM no one on site. He made no mention of the online check in and refused to print out the lease "U-Haul doesn't pay me to make copy's" After all that i was charged for three days and $14.00 for fuel when I did put fuel in the truck actually more then when I got it. I expect 1 days rental refunded and my $14.00 returned. My # 830-491-9591 Call with question. Thanks