Customer Reviews for Village Rentals
(Distribuidor de U-Haul del vecindario)

213 comentarios

2 Front St   Wading River, NY 11792
(Located on Wading River Manor Rd 1/10 of a mile North of 25A)

(631) 910-4435

Horarios de la ubicación

  • Lun. - jue.: 9 a. m. - 9 p. m.
  • Vie. - sáb.: 9 a. m. - 10 p. m.
  • Dom.: 9 a. m. - 8 p. m.

Servicios en esta ubicación:

Contáctanos

(631) 910-4435

2 Front St
Wading River, NY 11792
(Located on Wading River Manor Rd 1/10 of a mile North of 25A)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 9 a. m. - 9 p. m.
  • Vie. - sáb.: 9 a. m. - 10 p. m.
  • Dom.: 9 a. m. - 8 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Matthew N. 
Clasificación:
5.0

Very professional and friendly. I will definitely rent from them again.

Brian D. 
Clasificación:
5.0

They are very customer friendly and professional

Wayne W. 
Clasificación:
5.0

Fast and easy to check out and return vehicle.

John M. 
Clasificación:
4.0

Very helpful and convenient so all met my needs

Thomas K. 
Clasificación:
5.0

Everything was excellent

Daniel R. 
Clasificación:
5.0

I originally was supposed to pick up my equipment at a different location at 7 AM. They switched the location and I was unable to get it at the time I needed. This caused major inconvenience with other appointments I had that day. I only found out about the change Sunday night and was supposed to pick up the equipment Monday morning. It would be an improvement to give the customer more lead time when changing a reservation.

Suzanne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas Z. 
Clasificación:
5.0

Village Rentals has been the easiest U-Haul dealership I have ever rented equipment from. They are a credit to your organization.

CRAIG V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

Everything was great

Margaret T. 
Clasificación:
5.0

Great people !

robert O. 
Clasificación:
5.0

El cliente no dejó un comentario.

miguel V. 
Clasificación:
5.0

Great staff !!

Robert O. 
Clasificación:
5.0

El cliente no dejó un comentario.

gregory B. 
Clasificación:
3.0

El cliente no dejó un comentario.

ted V. 
Clasificación:
5.0

great

daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond M. 
Clasificación:
4.0

Everything was great

TIMOTHYARTHUR B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPHCARL JR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe M. 
Clasificación:
5.0

Nothing, the pickup and drop off went real smooth definitely use this place again

BENJAMINFAUSETT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITHG K. 
Clasificación:
5.0

Truck was there and ready. Man at desk very helpful

BRIANP M. 
Clasificación:
5.0

El cliente no dejó un comentario.

george D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas N. 
Clasificación:
5.0

Outstanding service. Best experience I've ever had with Uhaul. Will definitely go back to this location. Very friendly and professional.

JOSEPHPATRICK N. 
Clasificación:
5.0

Lisa , was fantastic

JAMESSTANFORD JR W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAELJ R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIEALEXIS W. 
Clasificación:
4.0

I was about 20 minutes late and I was charged for an extra day. This was not what I had hoped for as For example, hotels extend check out Time by by more than several hours. $ 40 + tax.

DARIUSH E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

I've rented from this location several times and have always had a great experience. The people that work there are knowledgeable and very kind.

LYDIAROSALBA J. 
Clasificación:
3.0

The truck had not been cleaned when picked up. There was sand in the cab and dust and litter in the back.

Samuel C. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEV G. 
Clasificación:
5.0

Nothing it was flawless

MICHELLE L. 
Clasificación:
5.0

Most courteous helpful location I have ever rented from.

THOMASG N. 
Clasificación:
5.0

Great customer service!

JOHNWILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELJAMES P. 
Clasificación:
5.0

Stress free experience, fast, efficient and very helpful hooking up the trailer and explaining safety tips

Steven P. 
Clasificación:
5.0

Jake.,is the guy in charge .,He is an excellent person Super kind.,of course I do recommend this place.

RENE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPHJOHN II R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTJOSEPH N. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNEM B. 
Clasificación:
4.0

Good customer service, good rental experience.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSEANN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNEM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVENC E. 
Clasificación:
5.0

The owner of this site is super friendly and helpful! I would recommend and will be coming back here for future U- Haul needs.

ANTONETTE M. 
Clasificación:
5.0

Nothing, great customer service, keep up the good q Work. G. Scherer

Gary S. 
Clasificación:
5.0

THE OWNER JOEY WAS SO NICE TO ME. HE IS THE BEST U-HAUL OWNER I HAVE EVER MET. HE WAS EXTREMELY ACCOMMODATING BY PUTTING BLANKETS DOWN IN THE BACK OF THE VAN AND HE EVEN GAVE ME A KING SIZED MATTRESS COVER TO USE IF NEEDED. I WILL DEFINITELY BE USING HIS FACILITY VERY SOON AGAIN.

EMILES B. 
Clasificación:
5.0

Fantastic customer service

KEITHJ A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah M. 
Clasificación:
2.0

A Two(2) hour wait, due to their phones freezing up trying to Get an invoice to come up on a screen! Ray and. Lisa were very nice! Gave us a free case of Poland Spring Water! Here's the deal; they took that out of the inventory in their store, not from a U-Haul Product! It seems to be an ongoing issue w/ you folks. If you're going to have “outpost” businesses doing your work, you need to SUPPORT these folks& fix your shit!!! Gracias.

PETERJAMES W. 
Clasificación:
5.0

Your website is very difficult to navigate. The rental. Available for a trailer with limited to 24 hours although I needed the trailer for 48 hours. I don't know if this is a glitch in your system but it should be corrected to allow input from the renter has the how long they will want the equipment, not just limited to a 24-hour period.

MARK N. 
Clasificación:
5.0

Your UHaul website needs improvement. I tried to book online and it refused to accept my credit card. This was a Uhaul problem, not a Village Rentals problem. Jay and Lisa were exceptional people to deal with, and I Highly recommend them.

Kenneth S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMESROBERT L. 
Clasificación:
5.0

what I needed when I needed it at an attractive price.

NEILANDREW S. 
Clasificación:
5.0

Fast and convenient! Great people to deal with. TY!

WAYNEM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELOT P. 
Clasificación:
3.0

Lots of confusion about the drop off activity of the previous renter of this truck led to HUGE delays and uncertainty for our pickup. The woman at Village Rentals was very sweet but the Uhaul software/website was really problematic. Other renters say similar things. Even though I went online WAY IN ADVANCE some of the information wasn't available and resulted in A LOT of delays and frustration for the users!!!! ABSOLUTELY NOT the fault for f the pick-up location!!! All I can say is be prepared for issues Once we had the rental everything was ok except the vehicle itself, with only 45,000 miles on it was a wreck. Got the job done is all I can say.

Joan F. 
Clasificación:
5.0

Great service!!!!. Exceeded my expectations.

JOSEPHJ M. 
Clasificación:
3.0

It was not set up as a U-Haul establishment. You had to wait on line for other shoppers that were buying other items. The area gets crowded quickly, which is not good for Covid distancing.

Alric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVENJ D. 
Clasificación:
5.0

Nothing , everything worked extremely well. Thanks

PATRICKJ JR C. 
Clasificación:
5.0

Always a pleasure.

Louis A. 
Clasificación:
5.0

Quick drop off. In and out.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPHJ M. 
Clasificación:
5.0

Great local! Very friendly staff who work late, compared to other locations, which makes check-out easy. There's also a gas station on site, so fill-up for return is also easy. Five stars all around!

Frank M. 
Clasificación:
5.0

Excellent friendly and helpful service

NEILANDREW S. 
Clasificación:
4.0

I am having a horrible time with billing! They are charging me more than I used. I try to call 1-800-go U-Haul all I get an advertisement for car insurance and then they hang up. I need someone to call me ASAP... this is very unprofessional!!!

THOMASF C. 
Clasificación:
1.0

The owner was rude from the start unfortunately. He was upset I disposed of garbage in his huge garbage cans in the parking area. He didn't want to help me unload my jeep we had paid the pick up location to rig up for us. After explaining and apologizing about the garbage he told me he doesn't usually do that but will for me. If he hadn't my jeep would've stayed stuck there so I don't know why he made me feel bad about asking him for help. Besides the rude attitude from the beginning he had just walked up on me without any introductions and went to the driver's side and started taking down info to close the bill. This man needs some customer service training.

GABRIELLEM F. 
Clasificación:
5.0

Very Inviting and got me on my way.

COREY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew S. 
Clasificación:
5.0

The gentleman that helped me out was very friendly and helpful. Incredibly pleasant experience.

WILLIAM M. 
Clasificación:
5.0

went fine

THOMASM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIGUEL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELJ C. 
Clasificación:
5.0

Home run once again thank you

DOMINICKJ C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMJ W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vincent Z. 
Clasificación:
5.0

Nothing. Store owner was very helpful and professional.

richard R. 
Clasificación:
5.0

So friendly, very clean, very easy process! Highly recommended!!!

Madeline S. 
Clasificación:
5.0

The rental location was perfect for me the gentleman was extremely helpful and attentive. Good experience will rent again and pass the word to others.

Richard V. 
Clasificación:
5.0

The vehicle was very clean and functioned well. The staff at village were personable, helpful and very friendly. Will happily recommend them to anyone.

nick C. 
Clasificación:
5.0

Nothing!

Laura G. 
Clasificación:
5.0

Full service. The guy hooked up the trailer to my truck and took it off when I returned it. Great service, will use again.

Wessam M. 
Clasificación:
5.0

U-Haul needs to improve the drivers license photo upload. Took way too long. Perhaps provide the dealers with a scanner.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric H. 
Clasificación:
5.0

Super nice guy

Richard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason O. 
Clasificación:
4.0

El cliente no dejó un comentario.

gail Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erick M. 
Clasificación:
3.0

El cliente no dejó un comentario.

John S. 
Clasificación:
1.0

There were device failures, software/system failures, repeated entries/attempts to re-enter my information. I was there for ONE hour waiting for the check-in process. The trailer had 3 safety chains, one was found damaged but I left it wrapped around the chassis so I wouldn't disturb the equipment as I found it. The flat-4 electric wire was frayed but worked. The trailer was found with a cinder block holding it up. When I returned it, I put it back in the lot and used the proper hitch stand that I knew the purpose of from past experience. Overall, the rental, use, return of the trailer was successful but I won't rent from this particular uhaul location because of the computer problems and delays.

chris P. 
No se han enviado comentarios para esta ubicación.

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