Customer Reviews for U-Haul Moving & Storage of Youngstown

5,296 comentarios

1033 Mahoning Ave   Youngstown, OH 44502
(@ Glenwood)

(330) 744-4146

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(330) 744-4146

1033 Mahoning Ave
Youngstown, OH 44502
(@ Glenwood)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

N/C

Alexander T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Hailey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
4.0

El cliente no dejó un comentario.

khari W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

NOT ONE THING!

Russell J. 
Clasificación:
5.0

My opinion I think ur doing everything I saw excellent. Thank you I will be renting another truck this weekend to finish my move

Kenneth D. 
Clasificación:
5.0

Excellent experience… absolutely no complaints.

Patricia M. 
Clasificación:
3.0

Employee friendly . Truck needed a tune up. Handled horribly.

Rhonda B. 
Clasificación:
5.0

Improve?? It's hard to improve on perfection! My rental was as smooth as Handel's chocolate pecan ice cream and the staff for courteous, helpful, and knowledgeable. Five stars!!

RONALD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Travail M. 
Clasificación:
3.0

El cliente no dejó un comentario.

AbiYah Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominic P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ray W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

My move ran over and Crystal was very accommodating to me.

charlene P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DREWS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brant Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Warren F. 
Clasificación:
1.0

I was given the wrong truck, with the wrong number, with the wrong information entered on the sign in sheet on the Internet. When I arrived at my destinations exhausted from moving I had to spend over an hour trying to figure out with the U-Haul representative how to fix the issue. Mike at maurers trading post was most helpful but unfortunately the rental from Youngstown proved to be the issue. Respectfully, I would request a full refund for the rental of the truck to continue using U-Haul and recommending it to my clients. The one hour delay cost me an additional $300 in moving expenses.

Geno T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly W. 
Clasificación:
5.0

Nothing 100% satisfied

Sacha R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
1.0

The first truck I rented smelled so strongly of urine that it was unusable. Then when a customer service representative awarded me a discount and sent me a new reservation the manager of this location said I couldn't use the discount. This just added insult to injury. To make matters worse the AC in the truck broke and i drove through florida in July with no AC. Unfortunately my experience here was terrible. The people here can be very nice but it seems like the equipment coming out of this location isn't checked for cleanliness or proper maintenance or even functional operation. Uhaul is letting its standards slip big time. I will definitely be looking at other companies the next time I move.

Jonathan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany R.  |  First Impressions 
Clasificación:
5.0

very good experiance, thank you

Raymond C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EvelynLorraine G. 
Clasificación:
3.0

Pro-rate fee so if you return equipment early you save money instead of being charged full cost still.

William P. 
Clasificación:
2.0

Over a year ago, I found that the door to my locker had been breached. I reported it to staff immediately. It was never fixed. Only yesterday, 7/17/2022, when I vacated my locker did I notice missing items. I've visited my locker several times over the passed 2-1/2 years. At no point was the temperature of my locker under 80 degrees in the summer or over 60 degrees in the winter. Just to note, the building is falling apart. The materials are simply eroded. Moving out, I've cleaned pounds of paint, rust and some sort of cork substance. As if I needed more work to do. Tap the wall and more falls to the floor. There is no electric or I would have used a shop vac. I was suppose to be called about a first floor unit since is got on the list 2-1/2 years ago because my reservation unit was suppose to be on the first floor to begin with as I am physically handicaped. Never happened. However, the entry was safe and secured.

Christopher M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy G. 
Clasificación:
5.0

Going through several huge losses I was greeted at the store by Crystal Shehab. She was absolutely amazing! While I was a shaking and a bundle of raw emotion and not able to even complete a sentence Crystal helped me finish my sentences and helped me choose the best option in my price range that I can afford. Thank you Crystal for being you. The world needs more people like you ❤️

LAURA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kisia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose S. 
Clasificación:
3.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
4.0

The tire pressure system warning message was in the whole time so there was no odometers

Martin C. 
Clasificación:
5.0

Experience was very good. The customer service I received during pickup and drop off was excellent.

Daniel P. 
Clasificación:
5.0

Nothing. Everything was excelent

Duane T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dameion A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VANETTA S. 
Clasificación:
5.0

The staff made everything so easy . Wonderful people very professional. I would recommend this to anyone I rented the fan and it was amazing.

PATTY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

The girl that works in the morning and Leo are so so so sweet. And the building is an old dairy from the art deco era. Itd be nice to see Uhaul fix it up. But it's a great facility and so clean and so full of history. This was by far the highlight of my trip through Younstown

Becki C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lester W. 
Clasificación:
5.0

Before I moved to Youngstown I had items in storage with another company and the experience was just the opposite in all areas.

Gloria T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda O.  |  First Impressions 
Clasificación:
5.0

I appreciated the patience n kindness that was given to me along with the helpful suggestions and full service

Dana H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric M. 
Clasificación:
5.0

Everything was smooth...couldnt ask for any better.

Bryan A. 
Clasificación:
2.0

This moving experience into my first storage unit made sure it would be my last. The storage unit has units on top of each other which are dangerous especially with moving bigger furniture like couches and mattresses. I was afraid of falling every time I was moving something into that unit because of the moving stairs. The storage units on the top of other ones are made out of plywood and not concrete which makes them not sturdy at all. I notice that there were multiple units available in the bottom areas. I think the management company should have been upfront and trustworthy on which unit and where the unit was like on top of another unit. There are parts of the facility that is air-conditioned but the part where my unit was not. There was no airflow on the second floor of the facility. It makes it unbearable to move items in and out of the facility. I would say the lady checking me in gave me tips on certain things with the facility but I still think the layout of the until could be better.

Jordyn W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

john P. 
Clasificación:
5.0

Great customer Service

william L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chauncey H. 
Clasificación:
5.0

Everyone was very friendly and everything was good

Rita M. 
Clasificación:
1.0

Service vehicles properly, we rented a brand new 2021 truck, it had 30,000 miles on it we were heading from Ohio to florida the truck broke down in South Carolina, power steering pump when out there was a huge animals nest under the hood, power steering fluid was smoking due to the infection of twigs that was made into a nest under the hood. It took roadside assistance 7hrs to get us a new truck to proceed with our travel. I will never rent from this company again! The location they sent us too for our new truck , the gentleman was beyond ignorant, he was so drunk and smelled of liquor, yelling racial comments, cursing. I've never in my life would of thought someone running a company for uhaul would act like this. And the whole issue was we asked for a truck upgrade because we had to reload all of our belongings into another truck, customer service agreed to the truck upgrade for the broke down inconvenience. The gentleman that was drunk running the location did not want to upgrade us and say customer service has not say so (mind you this was a manager I spoke with regarding the issue) the gentleman at the location wanted us to unload everything onto the ground/dirt to properly reload our belongings into the truck. Mind you after trying to get this gentleman to understand, what we were trying to explain to him he literally snatched the keys out of our had, told us he wasn't giving us anything and that we could deal with the issue on our own that he wasn't even suppose to be working today, closed the door to the facility, got into his vehicle and drove off. Literally the pure ignorance.

Aaron S. 
Clasificación:
4.0

I should have gotten a bigger unit but because they were over booked I was unable to

Candus A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Billie B. 
Clasificación:
5.0

The employees are outstanding. And I didnt get his name but the man with dark hair and mustache...my gawd he was so so so very kind to me. I was in such a panic. And the building is so so so cool. Convenient storage too. Clean and such cool history of the building. Uhaul was the coolest thing I saw in Youngstown OH!!! I'd love to come back and just wander. So so cool!!!!

Becki C.  |  First Impressions 
Clasificación:
5.0

Truck ran great, was clean and comfortable. My only minor suggestion would be to clean the inside of the windows more often.

kathline S. 
Clasificación:
1.0

Matthew mattinson is very rude. Ignores customers and also doesn't have any customer service skills. I have done several rentals in last few months. Got him to be this nasty is ridiculous

CountrysideLawnS J. 
Clasificación:
5.0

I've never had an issue Your service is excellent & well appreciated Matt is a very nice & helpful employee I wish I could remember everyone else's name But No matter what Your well appreciated Thank You

LYNDA E. 
Clasificación:
5.0

all went very well would rent again from this location

Gaetano S. 
Clasificación:
5.0

Great experience. Professional personnel.

Donald F. 
Clasificación:
5.0

El cliente no dejó un comentario.

deborah W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Andrew C. 
Clasificación:
3.0

I believe U-Haul need to take another look at it's policy Re: alert on accounts. I was restring and because my best friend who owed U-Haul I was going to be banned forever ( guilty by association ) so to speak. I had no negatives on my account. This situation is totally not fair. Because I put my friend on the contact list not knowing he owed money.

KELLY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mila W. 
Clasificación:
5.0

El cliente no dejó un comentario.

phillip R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank C. 
Clasificación:
5.0

Great service.

AVNER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jonnetta V. 
Clasificación:
4.0

Great people helping me select what worked for me. Lower price is the only thing I would ask for. Maybe no mileage charge for less than 30 miles.

Arthur H. 
Clasificación:
5.0

Cyril's customer service was perfection. He made me feel welcome at his business and calmly and clearly walked me through the rental process. The trailer I rented was clean and in great condition and was reasonably priced.

RONALD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALONZO B. 
Clasificación:
5.0

They over charge you. And when you hold the truck online. They ask for a card but they don't charge the card. And they over charge for the truck. When they say it's going to be 19.95 it's not. I paid almost 80 for the truck for 3 hours

Victoria M. 
Clasificación:
3.0

Prices were way too high and didn't even have a pickup truck. Needed the truck for 4 hours and paid over $250

Cleveland G. 
Clasificación:
3.0

Truck was the worst truck ever. The Matthew guy there that checked me in was very rude. He was the same another time I was there and I let it go. I would be a returning customer a lot more but that will change if this all continues. Also returned truck with more gas then I got it and you would think they would be nice enough to take into consideration. Truck needs serviced big time.

Mary Goff C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig C. 
Clasificación:
3.0

We set pick up for Saturday evening at 6:30 for an after hours pick up. When we arrived to the location to use the 24/7 pick up, the facility did not have anything set up for pick up. We spent 45 minutes waiting in our car for a callback from uhaul's 24 hour call number. After speaking with the representative she stated that the facility did not set up the pick up and that we would be credited $50 dollars for the inconvenience and a rep would get ahold of us during normal business hours. She set us up to come back and pick up the vehicle the next day. When we went to pick up the vehicle the next morning and stated our concerns the person at the desk looked everything but interested at what had happened, and made it seem like an inconvenience that we had even stated our issue to her, simply saying that “she doesn't set those things up and wasn't here yesterday” that maybe we did something wrong. But the matter of fact was that we set up our rental online, received confirmation of the rental, and when we arrived it was not set up for pick up, we spent over an hour of our time wasted, and never received a callback from anyone. We did rent the vehicle the next day without issue, but the inconvenience and time spent running around and not being able to pack up the van as planned on Saturday night was all a hassle that could have been avoided if the facility had just set up the 24/7 pick up as scheduled.

Jamie B. 
Clasificación:
4.0

Very friendly people and nice, newer, low mileage truck!

Tom D. 
Clasificación:
5.0

This team was fantastic! Staff were very knowledgeable, kind, and helpful to me and my mother, as well as their new colleague!

Diane D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittania K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JARELYS V. 
Clasificación:
4.0

The customer representative was very nice and helpful very relatable at such a stressful time and checking out was so easy thank you😊

Taunya H. 
Clasificación:
5.0

Better credit card machine to process the cc

Ernest Z. 
Clasificación:
5.0

Everyone is extremely helpful and courteous

William R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles P. 
Clasificación:
5.0

TPS sensor in truck was going off

joseph G. 
Clasificación:
3.0

My trailer tire blew out on my way home. Tires were bald. Took me 30 minutes on the side of the road trying to get roadside assistance to answer. Once someone anwsered, they couldn't find my location. They finally pinned me to a general area and sent help with a eta of 90 minuets before arrival. I was stranded for over two hours which cost me alot of money on my delivery. Trucks should be equipped with GPS an a spare tire should be available. Someone should have went over the truck before hand to make sure the tires were good. This could have caused a serious injury to me or another driver.

MARKUS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David Q. 
Clasificación:
5.0

Every team member was a pleasure to interact with!

Dan B. 
Clasificación:
5.0

The experience was as as easy as it could possibly be.

Greg J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DERICK W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ashlea W. 
Clasificación:
1.0

I WAS OVER CHARGED GOT TRASHED TRUCK AND THE PEOPLE WORKING WERE COMPLETELY RUDE AND DICKS TO ME AND MY SON I SEE NO REASON EVER TO USE UHAUL AGAIN

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jermane V. 
Clasificación:
5.0

Everyone at the u-haul store was very helpful and informative. Thank you to everyone and God bless .

Normandy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominique T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tyruss P.  |  First Impressions 
Clasificación:
5.0

Extra perfect, clean, safe, easy, ready to rock & roll! Super knowledgeable and thoughtful, we feel productive and happy! This is a great node in our saga, and we are strengthened!

Amber M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

LaRyann M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald W.  |  First Impressions 
Clasificación:
1.0

Thieves

David R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

hattie h.  |  Overall Experience 
Clasificación:
5.0

Professional friendly staff. Secured warehouse/facility. Great hours. Tight security.

SHAWNA P.  |  Overall Experience 
Clasificación:
5.0

U haul is a great storage place convenient,considering and dependable

Lady B B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Karen G.  |  Overall Experience 
Clasificación:
5.0

There was a problem with the online order but the staff at the facility were very helpful and knowledgeable and helped me with a storage solution that meets my needs.

Ray M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita W.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful and courteous.

GERALDINE M.  |  Overall Experience 
Clasificación:
4.0

it was weird to have to enter the access code twice on two different pin-pads. Seems very redundant.

Mark T.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHANIE F.  |  Overall Experience 
Clasificación:
5.0

Very well maintained for being a 100 year old facility. Extremely friendly and helpful staff.

BILLY Z.  |  First Impressions 
Clasificación:
5.0

Staff was fantastic. Only thing that wouldn't rate excellent is the condition of the building. The ceiling on the second floor is crumbling, however the facility is very clean.

Jamie B.  |  First Impressions 
Clasificación:
4.0

great help by emplyee

Gwendolyn M.  |  First Impressions 
Clasificación:
5.0

I’ll be back!!!!

Joi t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alonzo E.  |  First Impressions 
Clasificación:
5.0

Excellent customer service from start to finish

Gerald D.  |  Overall Experience 
Clasificación:
5.0

One of the best Uhaul stores/storage facilities I've experienced. Staff are always helpful and friendly.

Sharon C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT P.  |  Overall Experience 
Clasificación:
5.0

Thank you for your service. Please make sure my checking account will no longer be debited for my storage space as of my close date. Thank you again if I ever need your services I will contact you.

Karen B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ARTHUR C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

sherri l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Latoya M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

STEPHANIE F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cornelius K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Keldon S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

shanda f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Kiaria B.  |  Overall Experience 
Clasificación:
4.0

I've known your manager Cyril @ this facility for 6 years and he has always been friendly, professional , always helpful & concerned for your needs; he even told me it was a pleasure knowing me all these years! I really appreciated that!

DIANE J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

GERALDINE M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew L.  |  Overall Experience 
Clasificación:
3.0

.

Darcie B.  |  First Impressions 
Clasificación:
5.0

We originally obtained this storage unit for a couple months, ended up being 2 years. I was very satisfied with the unit along with the facility. The staff was beyond accommodating.

Dorothy R.  |  Overall Experience 
Clasificación:
5.0

Great company! Thanks for existing & making moving affordable, convenient, & easy.

KENDREA B.  |  First Impressions 
Clasificación:
5.0

Staff was super informative and friendly.

DARLENE C.  |  First Impressions 
Clasificación:
5.0

My Experience was Amazing,Fast and So Blessed and my Storage is Clean.

Lisa M.  |  First Impressions 
Clasificación:
5.0

The staff was very friendly and more importantly, knew what they were doing.

Michael c.  |  Overall Experience 
Clasificación:
5.0

The staff at this facility is top notch They are the nicest group.of people i have dealt with in the storage world.. Plus ashley is a cutie lol

Michael c.  |  First Impressions 
Clasificación:
5.0

I would def use uhual for my future storage n movin needs.

Latoya J.  |  First Impressions 
Clasificación:
5.0

Nice staff to work with

neil k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nalungo A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cherub t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher J.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivy Z.  |  Overall Experience 
Clasificación:
5.0

Matt and his crew were awesome. They went above and beyond.

Owen B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie A.  |  Overall Experience 
Clasificación:
5.0

I was very pleased with the service and the facility, The staff was always pleasant to work with. Thank You for a wonderful experience. A Robinson

ANNA R.  |  Overall Experience 
Clasificación:
5.0

The uhaul gentleman that helped was very knowledgable and very helpful

THERESA W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly R.  |  Overall Experience 
Clasificación:
5.0

I have used uhualnstorage more then once and both times I have felt safe keeping my items there. And any questions I have this locations customer service was always helpful and nice to work with. Thanks again

Keven W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

sherrell m.  |  Overall Experience 
Clasificación:
5.0

Great Service all the way around!!!

Roy A.  |  Overall Experience 
Clasificación:
5.0

The place is always clean as a dime and fast and friendly service!!!

JOHN K.  |  Overall Experience 
Clasificación:
4.0

The lady who work their with the orange hair is ignorant . Everyone else was very helpful . (Mahoning avenue location)

Ida O.  |  Overall Experience 
Clasificación:
1.0

When renting storage staff gave me the wrong storage unit...when returning with things I had to pay the difference for the correct one which I didn't have a problem with. When returning my truck staff told me the furniture pads were not in the truck so they would have to charge me. I did not use any furniture pads and my move was quick and simple. IT WAS THE STAFFS FAULT FOR NOT HAVING THEM EQUIPPED WITH THE TRUCK WHEN GIVING ME THR KEYS. Problem was resolved was not charged for what I did not utilize. Still would not recommend this location for anyone.poor customer service

Don'Jeane L.  |  First Impressions 
Clasificación:
1.0

It was terrible

Micheal S.  |  Overall Experience 
Clasificación:
1.0

Staff was very rude

antia w.  |  Overall Experience 
Clasificación:
5.0

All reps are knowledgeable, courteous and efficient. Great local customer service.

Melanie T.  |  First Impressions 
Clasificación:
5.0

Had no issues for the 4 months my property was there.

Loretta P.  |  Overall Experience 
Clasificación:
5.0

What a wonderful experience. The staff went out of their way to be helpful. They made a difficult situation so much easier. Thank you!!!!! I would recommend this location to everyone.

Kevin h.  |  Overall Experience 
Clasificación:
5.0

I appreciate everyone who answered all my questions that I had and were nice during my time with uhaul

Vanessa C.  |  Overall Experience 
Clasificación:
5.0

Excellent service. Warm and kind especially Crystal. Very professional. We would us this location anytime. They made a tough day a little bit easier

Kevin h.  |  First Impressions 
Clasificación:
5.0

Good experience

Matthew S.  |  Overall Experience 
Clasificación:
1.0

Very scary building and unsafe. The building was falling apart.

Delta Z.  |  Overall Experience 
Clasificación:
5.0

😎

Tamara M.  |  Overall Experience 
Clasificación:
1.0

They charged our account for something we did not have I would not recommend them to anybody they still have not refunded my money.

ARTURO H V.  |  Overall Experience 
Clasificación:
5.0

Great service and staff, made our moving and storage very easy.

Randy D.  |  Overall Experience 
Clasificación:
1.0

My stuff was covered in rat feces......

Jacinta S.  |  Overall Experience 
Clasificación:
5.0

It was a pleasant experience and a pleasure doing business with Uhaul.

Sherry L.  |  First Impressions 
Clasificación:
5.0

Uhaul has been a blessing. Thank you for hiring kind and generous workers.

Tyra R.  |  First Impressions 
Clasificación:
3.0

Staff need more computer training

John S.  |  Overall Experience 
Clasificación:
2.0

To expensive for that box room

Theresa B.  |  Overall Experience 
Clasificación:
2.0

There was a dead mouse in the storage unit. I'm concerned that mice may ruin the furniture

Michael P. | Reservación
Clasificación:
2.0

Although the storage facility was well lit and somewhat clean, i had two mattresses thst were saturated with cat urine while in this unit. Not happy

ANNETTE T.  |  Overall Experience 
Clasificación:
3.0

I had a space on the first floor for 5 years. After the 2nd year I began seeing mice drippings in my space. The upper level was remolded and a family member rented a storage space and there were mice

BRENDA S.  |  Overall Experience 
Clasificación:
5.0

The door next to the docks would have been more convenient to load the trailer but is kept locked.

Annie M.  |  Overall Experience 
Clasificación:
5.0

very convenient, easy for me to store my extra stuff. The best bonus was that there was a clean, private bathroom that I was able to use in situations where I couldn't make it back to my office.

Steven B.  |  Overall Experience 
Clasificación:
5.0

Cyril was so friendly, knowledgeable, and helpful. He definitely made the storage of my U-Box and my move much easier.

Erin O.  |  Overall Experience 
Clasificación:
4.0

This Uhaul is a convenient spot to store items if you are located at/around YSU. It's an repurposed older building with original floors, walls, and ceilings. There is a variety of unit and they are ok

Diana B.  |  Overall Experience 
Clasificación:
1.0

Called on 8/17/2018 at 2:00 pm to cancel my reservation. It took 60 mins for your company to answer and try to figure out how to cancel this order. What a disaster this was. I will never call again

mark h. | Reservación
Clasificación:
5.0

I had a pleasent expirence at Uhaul. Staff was friendly and helpful.

Sisham I.  |  Overall Experience 
Clasificación:
4.0

The only problem I had was me moving my things out 2 weeks before my next payment was due and I couldn't get half of my money back, you guys should think about prorating.

Jelinda H.  |  Overall Experience 
Clasificación:
4.0

Gracias.

WILLIAM S.  |  Overall Experience 
Clasificación:
2.0

The staff members are not likable. Their attitude suck. But the young lady there is very welcoming.

GERALD S.  |  Overall Experience 
Clasificación:
2.0

YALL are very UNPROFESONAL AND one of your workers let somebody cash out my storage without me or my ID!my stuff was scratched up in my storage unit and when I put it in there it was not like that!

Annette M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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