Customer Reviews for U-Haul Moving & Storage of Woodside

9,446 comentarios

2645 Brooklyn Queens Expy W   Woodside, NY 11377
(Exit 43 on I-287 at 30th Avenue Location is north one block on the right)

(718) 267-2928

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 7 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(718) 267-2928

2645 Brooklyn Queens Expy W
Woodside, NY 11377
(Exit 43 on I-287 at 30th Avenue Location is north one block on the right)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 7 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Carlos P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

Made reservation one day in advance. Went to pick up the next morning. Took us 55 minutes to get to the counter. Only 5 people ahead of us. The cashier was extremely slow and not friendly. Drop off was only for 5 minutes. (Excellent)

Shabbir A. 
Clasificación:
1.0

Customer service was rude, not helpful and unfriendly, my pick up time was changed from 7 AM to 5 PM without adequate notice or any regard to the level of problems that time change would cause The truck did not AC did not work and had only a quarter tank of gas. Will not Recommend U-Haul or use again

Erik E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Giang V. 
Clasificación:
1.0

The woman at the front desk was very helpful and understanding of my situation however, we did not schedule a pick up at this location. Our initial pick up location in fresh meadows was changed without any notification made to us.

Kalina G. 
Clasificación:
5.0

Customer service is great. Keep up the nice work.

THEODORE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

KAYODE S. 
Clasificación:
3.0

Less waiting on line It took one customer in front of me 45 minutes to finish his transaction

Lazaro L. 
Clasificación:
5.0

good guy helped me check in via mobile. very cool. thank!

Isaac E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Faustino G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Janine L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anusit P. 
Clasificación:
4.0

Probably not much they can do about the amount of traffic in the area. The team was helpfel in getting my car parked and dropping off my keys.

Andrew F. 
Clasificación:
1.0

Too many fees , the guy that he was in the register he wasn't so polite he was acting like he didn't wanna help , also before my appointment I gave a call because I requested for a FORD van , they told me all set and when it was the day to pick it up they gave me something else , also in the miles range that had the van , I started with 2330 and after 3 blocks went one mile up , it's like ridiculous that I almost had to pay for an extra mile , To me was one of the worst experiences ever , for a van I used it 3,hours and I did 4 miles I paid 60$ and in the ad says 20$ !!!!!!! Neverrr again

Nikolaos K. 
Clasificación:
2.0

Reserved a storage unit for a move from nc.to ny. Upon arrival I was told they no longer had it. Service at the customer desk was not good not inviting. They found it after 1 hr. of waiting. The facility was dirty. I requested no insurance on my stuff because they force me to have it. They said no flammables and you have people moving in flammables in front of everyone. You need to send a supervisor to this facility to see how it works. The people receiving the equipment were great. Very fast and helpful. Overall my great experience picking up the equipment made worthwhile after all.

Juan V.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Xingjian P. 
Clasificación:
5.0

Very helpful staff, an overall pleasant rental experience. ¡Gracias!

David T. 
Clasificación:
2.0

Maybe because it was Sunday and towards the end I of the day. The service was not good. Storage facility was dirty, it gives the impresión that people live inside the lockers. Makes it feel unsafe. The people outside receiving the equipment were actually nice and friendly.

Juan V. 
Clasificación:
5.0

So far it has been a good experience overall. Gracias

wilson r.  |  First Impressions 
Clasificación:
5.0

James Dustin and the lady that helped me very polite and professional definitely recommended to family and friends I was able to move with no problems thanks so much

Jasmine S. 
Clasificación:
3.0

Need to improve the return process to confusing.

Dilwar C. 
Clasificación:
1.0

Awful experience checking into my previously-reserved storage unit. Team could not find my reservation, then could not find the unit I had reserved. Ended up being placed in a smaller unit after spending over an hour at the desk. To top this off, I was called a day after I returned my truck and asked when I would be returning it. When I called back to confirm that I had returned the truck with an employee the prior day, I was transferred to a virtual operator, which was not helpful. Absolutely terrible service at this location.

Brennan C. 
Clasificación:
5.0

Nothing very good

tenzing P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS ALONSO R. 
Clasificación:
1.0

Upgrade your system. The system took 10 minutes to pull up my reservations. Because of this, people waited for an hour to get their car. Also the coordination between the key and the car was poor. The staff gave a key to the car that was deep inside the parking lot and was blocked by other cars. Why can you just give me the one in the front...

Kang L. 
Clasificación:
4.0

The RV that I reserved was not there . I had to pay more for something I did not ordered . The sad part is I got luck I got an Rv . This is sad and scary .

Marcelo B. 
Clasificación:
5.0

Lasheena was amazing, she went above and beyond today. There was an insane line and wait since it was the end of the month… she was running two lines and doing the work of two employees. Her customer service was exceptional.

Donna V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice C. 
Clasificación:
5.0

El cliente no dejó un comentario.

mauricio A. 
Clasificación:
1.0

Customer service is super bad over there .

Sithar D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henrik Z. 
Clasificación:
3.0

I rent the trailer at 7/26th and I returned the trailer at 1:23 am 7/27th but at 7/28th they call us that they didn't received it

Anas A. 
Clasificación:
5.0

Better service

mohammed H. 
Clasificación:
1.0

Hi the services is slow 25 minutes wait there In long island city is good in 5 minutes is ready for to go.

Johnny S. 
Clasificación:
2.0

When I returned teh truck, the associate did not give me a final receipt but said it would be emailed to me. Next day I got a call from the location that my truck was still not into the facility. When I told them that I had returned it the previous day, they sent me the final invoice. They added fuel service fee and fuel costs, when I had filled gas. I had to call customer service to get it reversed. POOR CUSTOMER SERVICE AT THAT LOCATION. The associates need re-training.

Apoorv G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrej S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Phileman B. 
Clasificación:
4.0

Reserved equipment was not in my truck when I found it, so I had to run around with the front desk and some other employees to get it sorted out.

Jay P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Miles P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ming P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew B. 
Clasificación:
5.0

Everything is good

Mohammad Q. 
Clasificación:
5.0

It was helpful for those on the long early morning line to be able to scan the QR code they had and start their checking in process.

Timothy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JETON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tashi T. 
Clasificación:
5.0

Missing 1 out of 24 blankets, and a lot of the blankets were dirty

Ahmed E. 
Clasificación:
4.0

Overall a good experience. I was given the wrong van initially from the one I booked, but it was remedied quickly. My one constructive comment is that the gasoline level was lower than what was on my contract. I updated it on the website and I hope I am charged according to the accurate gas level, not the one that was on my original contact.

JULIAN W. 
Clasificación:
3.0

Crowded parking lot made signage difficult to see. I ended up parking the truck in the wrong spot.

Matt P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald A. 
Clasificación:
3.0

Your customer service phone service was being extremely difficult when i tried to register for the storage unit online. I'm moved from Virginia to NY and arrived to NY after office hours to be complete my registration in person. I had to pay my movers an extra $250 in the truck overnight because they wouldn't let me get my storage unit Sunday night. I learned it from the help of people at the facility in Woodside that I could've completed my registration online when the guy on the phone said that its impossible. This is not right to not give a customer the right amount of information

Shanza S.  |  First Impressions 
Clasificación:
5.0

Very good service

LUIS C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
1.0

The worst experience I’ve ever had with a storage unit company.

Kelsey B.  |  Overall Experience 
Clasificación:
5.0

The Woodside employee was very friendly and apologized about the hand truck problem and offered to dispose of my personal hand truck for me.

Dan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hope N. 
Clasificación:
2.0

I was not aware that if I arrived too late for pickup that they would give my truck away, even though I reserved it a month in advance. Thankfully there was still a 10' truck available and my movers were able to load it, but I was expecting a 17' truck. I appreciate the female agent who helped me get a truck at all, but giving away my truck in the first place was acceptable. I did not receive a phone call, text, or email warning me about this. Returning the truck took far too long because their QR codes were worn out and unreadable.

Justin C. 
Clasificación:
5.0

Always

Mathew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kellie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond T. 
Clasificación:
5.0

Was smooth and easy

wilkin G. 
Clasificación:
5.0

This rental was so easy and pleasant. The location was impeccable.

Kathleen B. 
Clasificación:
5.0

Nice and clean

Nghe T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose O. 
Clasificación:
1.0

The initial trailer I wanted to rent, the trailer lights didn't work. They offered another trailer to me as an alternative. The price changed and they charged my card without me approving the price. Then they called me the next day asking if I returned the trailer. I returned the trailer in due time. Horrible customer service

Yamin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elijah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

jing J. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHARLES R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jorge O. 
Clasificación:
1.0

Maria was the only one helping us, so thanks to them. We were the only ones there and we were there for an hour. They switched us cars 3 different times, had one that the door was broken. Very disappointed and wasted our day. We called back and the woman who answerered the phone around 6 pm was so rude

Hailee L. 
Clasificación:
1.0

I had the worst customer service experience OF MY LIFE at UHual Woodside, Queens. The employees were so rude to both me and my father. I came to pick up my uhaul and the lady helping me forced me to get out my phone and go through the process in front of her so I would know how to do the check in process myself for next time. She said because “people are acting stupid like they can't read and figure it out for themselves.” My dad was the primary driver so he needed to submit his license which didn't go through on his first attempt so she yelled “GET OUT YOUR ID AND DO IT AGAIN.” I will never be going back I left feeling so upset and have had the worst time trying to get into contact with customer service to let them know what happened.

Brianna S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sean S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mabel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johan P. 
Clasificación:
4.0

The most important thing the truck I had the mirror on the driver side was not working as it should be ….. on the highway was a risky thing to do !!!!

Omar C. 
Clasificación:
5.0

Everything was good .

Walter P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda C. 
Clasificación:
5.0

Very efficient!

Katherine M. 
Clasificación:
1.0

When I came in for pick up at noon, the lady at the front desk was so rude and obnoxious. She kept saying “I can't wait to leave at 2:30 because these customers are pissing me off “. She was very disrespectful and held me there taking my information for over an hour. She made me extremely late.

juliette R. 
Clasificación:
1.0

Employees were rude talked in a way of bored and did not help as much

Cesar V. 
Clasificación:
5.0

El cliente no dejó un comentario.

eddy H. 
Clasificación:
3.0

Picking up the truck was a good experience, however when I returned it I was informed the truck was dirty. It had very little dust and throughout all my years renting never had any issues. I was informed it had to be washed down and was charged a $25 fee. James Sexton (802-023) was very rude and unprofessional when I was asking questions about the charge.

Jimmy G. 
Clasificación:
5.0

Although everything worked out great, you must figure out how to check people in faster. Some of us opt to go to the counter as opposed to checking in virtually, and when we do it takes a long time. It took me 20 min! And that's after waiting on line for 20 min! The agent had to call my wife on her cell phone for some sort of verification (???) What is that about???????

Joseph S. 
Clasificación:
4.0

Location a bit hard to find on GPS, somewhat gritty facility, but as expected for NYC

Nathan S. 
Clasificación:
1.0

I wld appriciated call back 347-665-7102

Sal G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ahmed M. 
Clasificación:
4.0

I am very happy that I rent the U-Box container. all my belongings fit well and arrive at my destination safe and sound. Thank you U-Haul for creating this wonderful piece. i haven,t check my final bill hopefully there are no hidden fees.

NANCY P. 
Clasificación:
2.0

There are no clear instructions or signs for pickup area, confusing layout. They also gave me equipment with really old tires that blew out halfway through my trip.

Joshua O. 
Clasificación:
5.0

Prior to keeping a storage unit with U-haul I was subject to petitory storage companies that would increase your rent every year taking advantage of the fact you'd probably not want to move out to another facility. U-haul however honored the rate I signed up with and did not increase my rent. Thank you for being fair! I will always keep U-haul in mind.

DAVID S.  |  Overall Experience 
Clasificación:
3.0

Was able to move in after the facility had closed for regular business hours which was extremely helpful. Unit was clean and easy to access. Will review state of stored items upon moving out, but otherwise facility appears clean and secure.

Alexandra O.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

natalia R. 
Clasificación:
5.0

In a great location

jose h.  |  First Impressions 
Clasificación:
5.0

I always use this company and the staff is very efficient

Edgar A. 
Clasificación:
5.0

About the ladies in the counter showmatch lazy do You work with three forty five minutes in The line The people just talking talking and talking

Luis Q. 
Clasificación:
5.0

Maintain the excellent services.

Alfonso I. 
Clasificación:
5.0

Pretty good location, kind people, fast pick up and return. Truck was very clean and good performance

Cristian R. 
Clasificación:
1.0

The lady in the front desk was very rude and keeping shouting to me and other customers. The equipments were not available which I already reserved. After I had completed the registration, I waited for half an hour due the key of the truck was lost. I wasn't expecting that I could experience as this bad service.

KHALID A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Mojoi R. 
Clasificación:
5.0

El cliente no dejó un comentario.

edmon J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jose E. 
Clasificación:
4.0

El cliente no dejó un comentario.

dhan K. 
Clasificación:
5.0

Muy buen servicio de la recepción

Angel S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio S.  |  Overall Experience 
Clasificación:
4.0

I would have rated my experience excellent but there’s was a miscommunication with one of the managers and I felt he could have resolved the situation better.

Stanley L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Silvia T.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICK S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob G.  |  Overall Experience 
Clasificación:
4.0

I have to admit I went to the uhaul storage facility a little unprepared but the staff helped me figure out which unit would best fit my needs and even had an employee assist while waiting to go on her break. I ended up getting exactly what I needed there.

Andy M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel F.  |  Overall Experience 
Clasificación:
5.0

N/C

CLAUDIO P.  |  Overall Experience 
Clasificación:
5.0

Great customer service!

KONSTANTINOS B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

rolando c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Demi G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDRES P.  |  Overall Experience 
Clasificación:
5.0

El personal excelente l

Susana De Jesus Q.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS A.  |  First Impressions 
Clasificación:
5.0

Good stuff.

MOHAMED I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Desiree B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Doris S.  |  Overall Experience 
Clasificación:
5.0

Muy buen servicios y precios muy cómodos, a comparación de otras entidades

JUAN S.  |  First Impressions 
Clasificación:
4.0

I would give "Excellent" if facility would be open 24h.

Grzegorz G.  |  First Impressions 
Clasificación:
5.0

I have been using uhual storage for over 4 years. I never had any issues with the company and the facility. They always communicated any updates with me as well as payment changes with my storage locker. Thank you Uhual!

Madison R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonardo T.  |  Overall Experience 
Clasificación:
5.0

It’s a nice story

Gloria G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa L.  |  Overall Experience 
Clasificación:
5.0

Late charges a little annoying.

ROBERT L.  |  Overall Experience 
Clasificación:
5.0

N/C

LEE J.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Nataly V.  |  Overall Experience 
Clasificación:
5.0

Good friendly staff 👍👍

Kleaver S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Raisa L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

SIDNEYPROVATO H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Conner T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

william k.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

KIM MICHELLE F.  |  Overall Experience 
Clasificación:
5.0

We have been to many UHAUL's and this was the best place ever to do business. Nate, was extremely helpful and the manager was also great. Staff actually smiled and seemed happy. Rare find at UHAUL today! We are coming from Long Island, and we have only had sub par experiences there.

edy k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth M.  |  Overall Experience 
Clasificación:
5.0

Staff was wonderful extremely helpful

Enrique V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dhiraj K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CAMILO V.  |  Overall Experience 
Clasificación:
5.0

Good customer service..

Rinchen D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfredo Z.  |  Overall Experience 
Clasificación:
4.0

I have no real complaints, I just wish they had longer hours! I would recommend theme to someone! If they would have i would use them again!!!

Desiree J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Maximo L.  |  Overall Experience 
Clasificación:
1.0

😤😖👎 you suck👇💩💩💩!!!

Edward T.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Jared H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Johanna C.  |  First Impressions 
Clasificación:
1.0

Thank you for your service Your policy On payment rate It's ridiculous. You raise my rate 4 times and one year.

Glen B.  |  Overall Experience 
Clasificación:
3.0

They didn't have what I needed so I took what they had . The truck I rented the mirror moved so it was useless the door didn't lock correctly and the truck shaked way to much passed 40 mph. Oh and it would be useful if they tell you if the truck has a ramp cause I wasted alot of time bringing the truck I rented cause it had no ramp .

ELBERT R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANE B.  |  Overall Experience 
Clasificación:
5.0

The alarm goes off every few minutes. It is ear-piercing and extremely annoying. Light goes off too often in the storage facilities. Besides that, everything else is fine.

Juan G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Krassimir G.  |  First Impressions 
Clasificación:
5.0

MUY.BUENO.TODO..GRACIAS.

Dixon H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANKLYN M.  |  Overall Experience 
Clasificación:
4.0

The staff member supporting me was friendly and helpful. I felt taken care of.

Nazeefa H.  |  First Impressions 
Clasificación:
5.0

I have had years of wonderful experience with UHaul. The staff were always sypportive. Always courteous and polite. I will recommend UHaul to anyone, anytime. Thank you for all the courtesies extended to me. It is greatly appreciated.

RUTH I.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Stanley L.  |  First Impressions 
Clasificación:
5.0

Personal amable

Mohamed C.  |  First Impressions 
Clasificación:
5.0

I got in when I needed to. When I came back my stuff was still there. What more can you ask for.

Jerry J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL R.  |  First Impressions 
Clasificación:
4.0

I am not a business soni couldn't get access after 10pm that made things a little difficult while doing my move. Other than that the place is well run and maintained

Lance L.  |  Overall Experience 
Clasificación:
4.0

The team at this Woodside facility were very nice and so helpful to us!

Margaret S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

YangYu Z.  |  Overall Experience 
Clasificación:
5.0

Muy buen servicio gracias

Washington B.  |  Overall Experience 
Clasificación:
5.0

Price was reasonable and very convenient

zhensheng z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernan J.  |  Overall Experience 
Clasificación:
5.0

The store manager Naasiha Matthews was incredible from the moment I walked in. I am currently disabled and unable to carry anything due to my crutches and she was kind enough to help me pick out my moving boxes not to mention put them in the car. That right there blew me away. Her whole team were amazing all working as a team together as a unit. I always enjoy bringing my business to that exact Uhaul location.

FABRIZZIO BENJAMI L.  |  First Impressions 
Clasificación:
5.0

Comonsiempre,exelente servicio, siempre que he nesecitado me han atendido con amabilidad.

Lourdes G.  |  First Impressions 
Clasificación:
5.0

Me encanta UHAUL! El personal que allí trabaja, los vehículos, los espacios para almacenamiento, la ubicación de la tienda ... todo!

Eduardo G.  |  Overall Experience 
Clasificación:
5.0

🙏 thank you so much to the staff they are both helpful and courteous

Ruby M.  |  Overall Experience 
Clasificación:
5.0

Best U-HAUL EVER!!!

DANIEL L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

YOLANI S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennise C.  |  Overall Experience 
Clasificación:
5.0

Move out date was the august 17th 2021

NATALIA P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yashira B.  |  Overall Experience 
Clasificación:
1.0

We drove a 15-foot truck from Florida. The size online for the unit we rented did not fit the recommendation and we ended up having to get another unit to store the remaining items. We had a long process of moving into our unit as the loading dock that was closer to the unit was blocked and were told we should have waited until the end of the month as that is the time it would be clear. As stressful as our day was, this comment really did not help as we had to move when we had to move. There was a lot of trash around and we were worried we would get blamed for it even though it was there prior to our move. The girls at the front desk, however, were amazing and did the best they could to help us get a second unit and work with us on processes and procedures to save us some money.

ALEXANDRA A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joceline F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ADAM C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Byron M.  |  First Impressions 
Clasificación:
3.0

Room size isn't as accurate as it should be, 5x7x6.9 said good for Queen size mattress, it ends up with mattress squeeze in there and and the gate won't close. I have to go with bigger size room, fortuney it's still available.

Bill L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CARLA Y.  |  Overall Experience 
Clasificación:
4.0

The only complaint I have that the customer parking was taken by Uhaul trucks. It made it very inconvenient..

HELEN M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSUE R.  |  Overall Experience 
Clasificación:
5.0

The manager is the best, thank you.

Joshua M.  |  Overall Experience 
Clasificación:
5.0

I love this facility. Always helpful. Staffs are great. Space is always cleaned even before the pandemic. Yes I love this place.

Sai C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paloma T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pablo V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joceline F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria C.  |  Overall Experience 
Clasificación:
3.0

Size and description need more accurate, it saids the space good for Queen size mattress, actually door won't close with mattress in there plus make no sense to bring heavy stuff to the upper level storage.

Bill L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

NGAWANGTENZING L.  |  Overall Experience 
Clasificación:
5.0

Everyone here was very helpful and nice! This was my first time renting a storage unit. I reserved the unit online which was an easy process. Once I got to the unit I realized it was not going to be big enough and that it was an upper level unit. Since I had a couple heavy objects this was not going to be feasible. They were very understanding and helped me figure out what to do.

Anna T.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Tracey G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edith r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JESUS C.  |  First Impressions 
Clasificación:
5.0

Muy buena la atención y la orientación todo limpio gracias good job

Omar P.  |  Overall Experience 
Clasificación:
5.0

Gooof

Jose M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristen H.  |  Overall Experience 
Clasificación:
5.0

The only concern is that I spent 45 min in line since only one person was working. She did a very good job explaining everything tho. Maybe add one more person at the register in the morning.

Anya L.  |  First Impressions 
Clasificación:
5.0

Excelente servicio para mi porque me estaba mudando y tenía tantas cosas conmigo, esto fue de gran ayuda durante un mes completo pude almacenar mis pertenencias y adicional me dio tiempo para establecerme y conseguir un sitio donde vivir tranquilamente. Buena iluminación, limpio y agradable. Carros para transportar las cosas muy bueno

WINDER C.  |  Overall Experience 
Clasificación:
5.0

Very polite, helpful and friendly.

APRILL A.  |  First Impressions 
Clasificación:
5.0

The crew that were onsite were very accommodating. I had to close out my account and empty my unit. All was smooth and I felt well taken care of all around. They smiled and had a great attitude throughout the experience. This is how it should be. I'll always come back here..This made up for my last experience here which was disappointing. Thank you...

Chase G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Lawrence W.  |  Overall Experience 
Clasificación:
5.0

Service desk was attentive and professional. Helpful and informative. ¡Gracias!

Rene G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Wayne T.  |  First Impressions 
Clasificación: