Customer Reviews for U-Haul Moving & Storage of Terre Haute

3,888 comentarios

4111 Wabash Ave   Terre Haute, IN 47803
(E Of Fruitridge next to railroad tracks)

(812) 232-0533

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(812) 232-0533

4111 Wabash Ave
Terre Haute, IN 47803
(E Of Fruitridge next to railroad tracks)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento para vinos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

michelle j.  |  Overall Experience 
Rating:
3.0

Truck was beat up and had undocumented damage.

Joseph C. 
Rating:
5.0

The van was not clean but it was excellent maintained as equipment.

Mohamed S. 
Rating:
5.0

Was a very nice car trailer and everything worked flawlessly and the price was great.

David F. 
Rating:
5.0

Clean the windshield better

Penny B. 
Rating:
5.0

Everything went great. The store was clean and organized and the truck was in great condition. Greg, the store employee, was professional, courteous, and made sure everything was explained well.

Deborah P. 
Rating:
3.0

Customer did not leave a comment.

steve C. 
Rating:
5.0

Customer did not leave a comment.

Birol A. 
Rating:
5.0

Customer did not leave a comment.

Michele W. 
Rating:
2.0

I reserved the uhaul for 7am weeks ago. They waited until the day before to inform me that I couldn't pick it up until 11:30. That is 4 hours that we lost for moving time. Their mess up and when asked about a discount for their mess up they denied it.

Thomas F. 
Rating:
5.0

The guy at the front counter was friendly and fast service!

Richard S. 
Rating:
5.0

Customer did not leave a comment.

BRUCE F. 
Rating:
5.0

Customer did not leave a comment.

Bobbie J.  |  Overall Experience 
Rating:
5.0

Really helpful team at the Terre Haute location. The only thing that I could ask for is on your hitch manufacturing that the hitch had tighter tolerances (a lot of rattling on the road due to the hitch being rather loose in the vehicle's OEM receiver.

Otto H. 
Rating:
5.0

Customer did not leave a comment.

Margaret G. 
Rating:
4.0

Trailer was horrible to tow. Zero suspension, tires felt like solid rubber. You could feel every little bump or crack in the road. I would not ever rent a 5x8 again

D M. 
Rating:
5.0

I wasn't happy that my original reservation got change from a one way to daily rental. It did cost me more in gas and miles to bring the truck back. Then the evening before my pick up uhaul called and changed the time from 7am to 11:30 am. my help showed at 7am and I had to pay them to sit and wait. I went to my pick up location at 10am and was told the truck had been sitting there all night and could have been picked up anytime. The move cost me an extra $300 because of uhaul changing me original reservation made weeks in advance.

Douglas H. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
4.0

Great experience! Nothing to improve on

Makenzie C. 
Rating:
5.0

Customer did not leave a comment.

Austin E. 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
1.0

Customer did not leave a comment.

GRANT G. 
Rating:
1.0

Customer did not leave a comment.

James J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joy T. 
Rating:
3.0

Customer did not leave a comment.

Sherry S. 
Rating:
5.0

Customer did not leave a comment.

Lesa D. 
Rating:
4.0

Same as above not the customers responsibility to pick up equipment that's not at the location it's supposed to be

George R. 
Rating:
5.0

Customer service was excellent. Very helpful with questions. It was my first time ever using a storage unit and the worker offered to help me with the entryn if needed.

michelle j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Tom B. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Ryan R. 
Rating:
5.0

Customer did not leave a comment.

Derek L. 
Rating:
5.0

Customer did not leave a comment.

Melinda R. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
3.0

The box area of the truck was filthy. The furniture pad holder was dirty and there were no pads available. The truck was not ready for my pickup. I had to wheel and load the dolley I ordered, the cardboard sign was still in the window. In the back of the storage area on the left side wall, it looked as if someone blew their bloody nose onto the wall. I know the trucks get a lot of wear and tear but the truck I was given, I felt I needed a shower after being in it. If you have access to my contact information, I am more than happy to share photo documentation.

Jordan S. 
Rating:
5.0

Would've liked my receipt at the time I returned the trailer but overall the staff was very nice.

Benjamin S. 
Rating:
5.0

Customer did not leave a comment.

Monte S. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

Rex I. 
Rating:
5.0

Completely satisfied.

Allan A. 
Rating:
4.0

Customer did not leave a comment.

Rebecca S.  |  Overall Experience 
Rating:
5.0

It wasn't super clear that they text the vehicle conditions form to my phone (to verify the rental didn't have any damage before leaving) - just glad I saw before leaving the facility. Other than that, they were all very helpful & quickly got me on my way and checked back in on my return. Thanks!

Jeffrey H. 
Rating:
5.0

Make sure the air works

Tiffany J. 
Rating:
5.0

Customer did not leave a comment.

BOBBY W. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

I had to store my things for an unforeseen amount of time, fast forward almost three years later and pulling it out of storage it was like I had just put it in there. The facilities really are well maintained and very secure. Thank you for everything!

Lisa W.  |  Overall Experience 
Rating:
5.0

Always friendly and helpful

Tammy B. 
Rating:
5.0

Customer did not leave a comment.

Benjamin S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Crystal F. 
Rating:
1.0

Equipment drove horribly. Suspension anx steering all messed up. Didn't have vehicle I reserved. Didn't have keys for the vehicle I got switched to. Tried calling for 3 hours to get time extended. No answer. Had to drive there to get ab answer. It was all bad.

Julie M. 
Rating:
5.0

Great staff check in and check out was quick and easy

Roger J. 
Rating:
5.0

I have used this location on several occasions. Has always been pleasant.

Julie D. 
Rating:
5.0

Customer did not leave a comment.

Jennifer D. 
Rating:
5.0

I have no complaints

CHIGOZIRIM O. 
Rating:
5.0

Customer did not leave a comment.

Brooklyn R. 
Rating:
4.0

My wife and I should have been able to do a 1-way to Indianapolis so it didn't cost so much.

Douglas R. 
Rating:
5.0

Very courteous and helpful staff!

kevin H. 
Rating:
5.0

Customer did not leave a comment.

Jeremy D. 
Rating:
2.0

Over charged the truck was returned in same clean condition and fuel the same was told we would not be charged to return truck at 315 pm cause our truck wasn't cancelled so we had picked it up late and was returned at that time. Would like refund on additional charges

Angela D. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
3.0

The truck itself had a screw in the tire. Come on now. I'm paying $100 for a unit to borrow that can't hold air. That's a wee bit ridiculous. The staff was nice and aired up the tire after I asked, but that truck shouldn't be available until the necessary corrections have been made. I rented a van earlier in the month and it was pristine. I think from now on I will stick with the vans if possible.

Aislinn F. 
Rating:
5.0

Customer did not leave a comment.

Edward V. 
Rating:
4.0

Customer did not leave a comment.

Nancy A. 
Rating:
3.0

We have rented from you numerous times, including a storage unit. We are always happy to see William working. He is knowledgeable, helpful, explains things well. We seldom remember people's names, his was easy, because he is a pleasure to work with. The best customer service we have received in Terre Haute.

rebecca H. 
Rating:
5.0

This was a great experience.

Jessica S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSE C. 
Rating:
5.0

Customer did not leave a comment.

Jerry J. 
Rating:
5.0

This truck ran very rough. It didn't seem to shift gears well. It only got 7mpg

David B. 
Rating:
5.0

Customer did not leave a comment.

Jennifer B. 
Rating:
5.0

Went very smooth

JeanAnn S. 
Rating:
5.0

Customer did not leave a comment.

Steven L. 
Rating:
4.0

Truck had door damage..

Jesse C. 
Rating:
5.0

Very easy return process and the technician was very kind. Hope to use them again in the future.

Wayne P. 
Rating:
4.0

Easy pick up although not using the key box area as set up on the website yet.

Sue R. 
Rating:
5.0

Quick and easy. They were very friendly and informative!

Stephanie M. 
Rating:
5.0

Customer did not leave a comment.

Pamela M. 
Rating:
4.0

Customer did not leave a comment.

Dylan P. 
Rating:
5.0

Customer did not leave a comment.

Tammy B. 
Rating:
4.0

Customer did not leave a comment.

Mark B. 
Rating:
3.0

Uhaul is super expensive! They need to work on making bundle deals for traveling or allow drop offs at other locations

Nathaniel B. 
Rating:
5.0

Customer did not leave a comment.

Bernard C. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
3.0

Verify ramps work before you send the truck out.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

chuck T. 
Rating:
4.0

Customer did not leave a comment.

Billy P. 
Rating:
4.0

Customer did not leave a comment.

April W. 
Rating:
4.0

The truck rental was 19.95 but after I returned the truck the total was 29.95 plus another charge of $9.78. I put the gas back to the original, and the bill really does explain why there is a truck that rents for 19.95 and it ends up being $40.00. my husband left his phone in the truck by accident and when I went back the next morning to pick it up the gentleman 8ns8de told me I was free to look inside the truck because he had checked a few trucks in when he opened. So basically if he had rented the truck out before I got back up there someone would have easily got the phone. My point being, if you checked the truck in and the phone was laying on the center console, I stead of looking through the truck, the center console was flipped up and the phone flew behind the seat.

JAMIE L. 
Rating:
5.0

Switch to diesel

Cameron N. 
Rating:
4.0

Customer did not leave a comment.

Duane R. 
Rating:
5.0

I was charged for mileage and should not of been I was told I got 175 miles and an extra 15 to go 20 miles for my truck to Muncie. And we had a 10 mile detour coming back to Anderson. So 50 miles was just in getting the uhaul and bringing it to my start point.

Devon F. 
Rating:
5.0

Customer did not leave a comment.

Ebony B. 
Rating:
4.0

While the truck did just fine on the trip, the engine light was on, which when we ask were told the catalytic converter had been stolen days before and didn't have the exact right part so the sensor stayed on, that was OK, but the only complaint is they talk about having great suspension, well I'm here to tell ya, that isn't quite so. But we also realize we're driving a 26ft box truck. Overall though the experience with pickup and drop off we're very easy. Thanks.

thersa M. 
Rating:
3.0

When we called to schedule a pick up they said it would be ready. When we got there they didn't have our unit ready and we had to wait for over 45 minutes. When you hired movers and have to pay them waiting for your unit to get ready to take it didn't set well with us. We called 24 hours in advance to schedule time we would need unit ready.

laurie B. 
Rating:
5.0

N/A

Fred L. 
Rating:
5.0

N/A

Fred L. 
Rating:
5.0

Great customer service!

Dallas M. 
Rating:
5.0

Again, great people, great service!!

Gregory M. 
Rating:
5.0

Staff very knowledgeable , helpful

Donald B. 
Rating:
2.0

Service was excellent. Price was fair. Mirrors are great. The box of the truck worked well for the move. The truck, though, was quite hard to drive. It has bad tires, has unbalanced tires or lacks alignment. I would still recommend because it's the best game in town.

merv H. 
Rating:
5.0

Rental smelled of cigarettes. Should be no smoking because it's a shared space.

Wendy L. 
Rating:
5.0

I arrived after business hours and was going to use the app to check out but there was still an employee on site who came out and unhooked the trailer and said he would take care of it. I never had to get out of my vehicle.

John W. 
Rating:
5.0

Customer did not leave a comment.

Gerald T. 
Rating:
5.0

Customer did not leave a comment.

Heather C. 
Rating:
5.0

Customer did not leave a comment.

Otis G. 
Rating:
5.0

Customer did not leave a comment.

Carnisa L. 
Rating:
4.0

We were told we would get a receipt emailed to us and we have yet to receive it.

Bruce W. 
Rating:
4.0

Customer did not leave a comment.

Jeremiah C.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Treavour L.  |  Overall Experience 
Rating:
5.0

With the pandemic, it was challenging to get a unit but persistence paid off! The front desk staff was professional and knowledgeable. They were very helpful. The unit was clean.

Jessica S.  |  First Impressions 
Rating:
5.0

The people in Terre Haute In. Were extremely kind and helpful.

Emma G.  |  First Impressions 
Rating:
3.0

It smells like dead animals as soon as you walk in. The 2nd floor smells terrible. Rat traps everywhere.

Lori K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry H.  |  Overall Experience 
Rating:
5.0

Easy sign-up and move-out process, having the carts and side ramp available were helpful. Friendly staff as well.

Vincent S.  |  Overall Experience 
Rating:
5.0

Great people, friendly and helpful!

Lucinda B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ryan c.  |  First Impressions 
Rating:
5.0

Great customer service

Larry H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRANDY C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Douglas L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

julia c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica S.  |  Overall Experience 
Rating:
3.0

Being 1 month late on a storage unit should not mean adding OVER the amount of the storage unit itself in late fees and lock out. Give the customers at least another month to catch up before doing all that while we are in a NATIONAL pandemic and times are hard. RIDICULOUS!! other that garbage, the workers and facilities were great.

Deidra J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICOLE H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS A.  |  First Impressions 
Rating:
5.0

Our experience was terrific. Staff was very easy to work with and the move out was smooth, with no issues. We will be back next year after Rose Hulman year is done. Thank you!

amanda C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cleda H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lalena B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

timothy g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marshayle w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph H.  |  First Impressions 
Rating:
4.0

Wish they had more units available and a 10x20. Mice traps in unit so a little concerned about my stuff.

Daniel S.  |  First Impressions 
Rating:
5.0

I moved out of town and still paid on my storage unit for years until I was able come back and get my stuff. It was well kept. Climate controlled...no mildew!!! The office staff was always helpful and prompt when I would arrive. I recommend this place to anyone!!!

CHELSEY B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rheana P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER F.  |  First Impressions 
Rating:
3.0

The facility is definitely in need of some repair & updates. But clean, I was disbelief by the large rat baits in the actual unit & around the facility.I am Terrified that my belongings will be a rats playground while there. I hope that's not case.

Keisha J.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Machele W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Hayllie P.  |  First Impressions 
Rating:
5.0

Greggory went above and beyond to ensure a great customer experience!

Virginia T.  |  First Impressions 
Rating:
5.0

Greggory went above and beyond to ensure a satisfied customer. THANK YOU!

Virginia T.  |  Overall Experience 
Rating:
5.0

Very Happy with this Location

Theresa L.  |  Overall Experience 
Rating:
4.0

I found broken glass in the parking lot for days.

joseph k.  |  Overall Experience 
Rating:
5.0

I had the storage unit for about 15 years with only a couple minor problems. The office took care of the problems right away. Good job, and I'll be back. Thanks.

MARVIN W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sue F.  |  Overall Experience 
Rating:
3.0

I had my belongings in storage for 3 years. I was supposed to move out of state to teach for a year but it fell through and I ended up living with family. I wasn’t pleased that rent increased 2x in those 3 years and for what? It was also horrible if I needed to reach someone. Rarely was able to. Often when I did the agents were rude. I paid most often in advance a month or more and yet when I needed just a few more days to move my stuff out I was forced to pay a full month more and told there would be no prorated return. I literally paid an additional month for like 7 days before I moved out; an expense I didn’t need while trying to move into a new home.

Shauna S.  |  Overall Experience 
Rating:
5.0

I couldn't have asked for anything more.

Jacqueline F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BECKY H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Troy B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DIANNA D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

greg W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kimberly J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sheneitha m.  |  Overall Experience 
Rating:
4.0

Everything was great except I noticed what I believe to be mildew on some of my stored items. So far It has come off I believe except for on some pillows. Obviously the humidity control was not up to par in the actual storage units but for the most part my things were stored safe in a place all summer. Pretty happy with my experience.

Della G.  |  Overall Experience 
Rating:
5.0

The staff here are amazing! They go above and beyond to help with any issue or to answer any question. The facilities are well maintained as well as the equipment. This place and the people working here are all top notch!!!

Thomas M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pauletta t.  |  Overall Experience 
Rating:
5.0

I give a 5 star rating because of your experienced professional staff member Todd!!! I look forward to working with him in the near future

Kathleen M.  |  First Impressions 
Rating:
5.0

Highly recommend U-Haul Storage!

MARK W.  |  Overall Experience 
Rating:
3.0

Had an issue with access cards not working. According to staff their "system" was not allowing us access to the facility on several occasions. Therefore we could only access our storage when the facility was open so that staff could let us into the facility. Not very convenient.

Carmen R.  |  Overall Experience 
Rating:
5.0

Storage was clean and the workers in the store were very helpful overall a great experience and i would highly recommend to all my family and friends!.

Chris B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christina t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tatyanna j.  |  First Impressions 
Rating:
1.0

They charge to much money all uhaul is want your money hungry

Terry E.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jeremy W.  |  First Impressions 
Rating:
4.0

Everyone was very friendly and helpful. They were even able to switch my storage unit last minute with no problems!

Lisa W.  |  First Impressions 
Rating:
2.0

After moving my mother from OK 1/1/2020, we needed to store her belongings for a couple of weeks. The unit had to be swept out as we waited. Covered in debris and broken glass. Not clean at a all.

Rex S.  |  First Impressions 
Rating:
5.0

I always use U-Haul for all my moving and storage needs. Location on Wabash in Terre Haute IN is the best.

tina m.  |  Overall Experience 
Rating:
5.0

Love this place

jonathan M.  |  Overall Experience 
Rating:
5.0

Great facility. Storage, truck & trailer rental/drop-off, moving supplies all available. Staff was helpful & friendly. Would use them again and recommend to anyone needing storage!

Roger C.  |  Overall Experience 
Rating:
5.0

Recommend De-Icer or sand in front of rental units. Gutters drained right in front of units and getting to my unit (113) was treacherous. Nothing but a solid sheet of ice! Staff awesome, place clean!

cindy g.  |  Overall Experience 
Rating:
3.0

The units were not that clean and it looked like there is mold in one of the 2 units we rented

sean t.  |  First Impressions 
Rating:
1.0

Uhaul truck broke down twice i had to pay 2 rooms at motel bad experience overall.

Terry E.  |  First Impressions 
Rating:
3.0

all waz fairly well till I found a dead rodent and the hole it ate thru to my locker, im hopin it didn't eat up my stuff and I wont know till I open EVERYTHING up will I? lockerz r 2 expensive alzo

CHARLES L.  |  Overall Experience 
Rating:
5.0

Wabash location has a great crew. Nice bunch of folks, very helpful & friendly.

pamela e.  |  Overall Experience 
Rating:
5.0

Everyone was so very helpful. Great group of folks to work with.

pamela e.  |  First Impressions 
Rating:
5.0

The staff was extremely helpful

Betsy M.  |  Overall Experience 
Rating:
5.0

Our family selected this storage facility because it offered a climate controlled unit. It was comforting knowing that our belongings were safe. The staff were very friendly and helpful.

Kathy s.  |  Overall Experience 
Rating:
1.0

I went into the store in person and made a reservation for a 10 by 15 storage room. Went over few days with my items to sign the lease only to be told, sorry all rooms have been taken.

Sonia N.  |  Overall Experience 
Rating:
4.0

Super easy to work with

Emma r.  |  Overall Experience 
Rating:
1.0

I was never able to get in contact with the store directly. It took me 2 weeks to let them know I had moved out of my storage.

JAWAUN T.  |  Overall Experience 
Rating:
2.0

I moved half my things in at 6:30pm the doors to the storage building were propped open. I came back at 8pm, after the store closed. The door was still propped open. Someone should really be checking

olivia a.  |  First Impressions 
Rating:
5.0

.

BECKY S.  |  Overall Experience 
Rating:
5.0

Although the roof had a leak and I lost a kitchen table and a love seat sleeper sofa, the unit was great. Thank goodness I had paid for insurance to cover any damage.

Gesila H.  |  Overall Experience 
Rating:
4.0

Very nice facility. Good service.

Nancy R.  |  First Impressions 
Rating:
5.0

I have moved several times and have used this UHaul facility not only for transportation but also storage. The staff is nothing less than exceptional. Also friendly and helpful.

LINDA C.  |  Overall Experience 
Rating:
5.0

The guys there are wonderful

roxanna s.  |  First Impressions 
Rating:
5.0

Was very friendly

jennifer s.  |  Overall Experience 
Rating:
5.0

Excellent

John T.  |  Reservation 
Rating:
1.0

staff was wonderful especially lia . she is wonderful was disappointed to find my couch had been ruined and completely covered in mold after just 2 months in the unit so now im without a livingroom s

Viola C.  |  Overall Experience 
Rating:
1.0

This place was rude, dirty, took more money out of my account after just paying my unit bill. They took forever to return the money. Then there were roaches in my unit. So i hd to throw away alot.

Brittany H.  |  Overall Experience 
Rating:
1.0

I ended up getting mold on all of my furniture, which resulted in me throwing away my couch and mattress. The staff was always wonderful, but I would never ever store my things there again.

Alexa M.  |  Overall Experience 
Rating:
4.0

One complaint is that I used the app to rent a truck, and I was supposed to be able to use the app to check-in, but when I finished I had to go inside and wait in line for a key, seemed pointless.

Michael W.  |  Overall Experience 
Rating:
5.0

Thank you for your help.

Courtney e.  |  Overall Experience 
Rating:
5.0

Customer service was great

katie c.  |  Reservation 
Rating:
5.0

The staff was very friendly, courteous, and helpful. Moving is always a hassle but they made the process much easier.

Stephen W.  |  Reservation 
Rating:
5.0

Everything was great. I was due a refund and it was back on my card within an 30 minutes.

Aaron B.  |  Overall Experience 
Rating:
4.0

The facility is very clean and secure. The staff was great. The only complaint I have is there is no lighting in the actual storage units.

Megan H.  |  Overall Experience 
Rating:
2.0

The staff at this location were helpful and accommodating, but the inability to reach anyone by phone was an issue! Also, one of our units was wet when we moved out. Helpful staff is the ONLY ok part.

jennifer H.  |  Overall Experience 
Rating:
2.0

Need to find different staff

Nick G.  |  Overall Experience 
No reviews have been submitted for this location.

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