I truly appreciate the person who worked with me checking in and checking out as he made my experience at this specific location great.Verna V.
Customer Reviews for U-Haul Moving & Storage of South Fort Myers
Fort Myers, FL 33907
(Between Page Field & Beacon Manor)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.David B.
This is the first time I rented shit from this location Tag light broken License plate tied up by wire Running light wire cut And i got pulled over by the copsKevin R.
El cliente no dejó un comentario.miguel F.
El cliente no dejó un comentario.Mike M.
Very nice personnel and very helpful. It would be nice during a mobile pickup, to not have to walk to the office for anything.....it isn't really a mobile pickup then. Its a long walk to go back and forth in the Florida heat.Kara B.
These guys were great. They allowed me to return the vehicle to their location even though the U-Haul agent gave me the wrong address.Mike H.
El cliente no dejó un comentario.Bill T.
El cliente no dejó un comentario.patrick O.
El cliente no dejó un comentario.Brian J.
El cliente no dejó un comentario.Jim S.
Exelente servicesFranklin G.
El cliente no dejó un comentario.NIKOLAUSTOWNSEND G.
El cliente no dejó un comentario.Craig J.
Everyone was greatAlex G.
$0.99/mi is a scam. ridiculously expensive especially when having to pay for high gas prices and other moving expenses. when advertising shows something like $30-40 for a rental then total costs end up being $600 that is not fun nor fairChase L.
Great service, staff friendly and fast. They get you on your way and check you back in very efficiently. Will definitely use them anytime I need a truck. I already told my neighbor how pleased I was with my 2 day truck rental this past weekend.Kimberlyn E.
We had to take our items somewhere else because there was a huge pedal in front of our unit that was ankle deep.Andrea S. | First Impressions
El cliente no dejó un comentario.Ward F.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.Daniel L.
The small uhaul truck didn't have a ramp that the only thing I didn't like about the truckDeena W.
El cliente no dejó un comentario.Patrick P.
El cliente no dejó un comentario.john R.
All your staff was friendly and very helpfull..and went over and above to make this move Hassel free..Keith W.
El cliente no dejó un comentario.Cole K.
El cliente no dejó un comentario.Zachary R.
You need to add cruise control and backing cameras. The truck was so old the upholstery was ripped.TAMMY W.
El cliente no dejó un comentario.Tom M.
El cliente no dejó un comentario.michael R.
Manager saved me from disaster after my original â€œreservationâ€ at another Uhaul had cancelled me the afternoon before my scheduled early morning pickup due to a customer extending. I would hope that Uhaul would rethink this policy of last minute extentions. It makes the next customer's â€œreservationâ€ a jole.Roger S.
Very knowledgable and prompt service was provided.Mke B.
El cliente no dejó un comentario.Eloy R.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Nicole D. | Online Move In
El cliente no dejó un comentario.Kellyn K.
El cliente no dejó un comentario.Marina L.
El cliente no dejó un comentario.Robert E.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Jose S.
El cliente no dejó un comentario.Ralph S.
El cliente no dejó un comentario.Tyler R.
Ordered and Charged for moving blankets but never received them.Deborah D.
Great service, really nice peopleMichael C.
After completing a move to the area, we dropped off our Uhaul truck and trailers at the Ft. Myers facility. The manager, Eli Rosado, was extremely helpful and ensured everything went smoothly. He provided the storage unit and personally showed us the best way to access and use the facility. Of all the places we dealt with during our move, this was by far the best facility to work with, from the staff helping with the drop off to the manager. .Greg M. | First Impressions
Excelente service ray and David were super cordial and awesome attitude.JORGE O.
Had to change locations and then got called a liar by previous managerChristopher S.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.jonathan D.
El cliente no dejó un comentario.jonathan D.
El cliente no dejó un comentario.John Gary L.
El cliente no dejó un comentario.Robert I.
El cliente no dejó un comentario.Jeffrey M.
El cliente no dejó un comentario.ronald D.
El cliente no dejó un comentario.Anthony W.
As I said to the tech when leaving...I'll be back when I need a truck again in 10 months. The saving grace for this company was the fact returning the trunk was exceptional.Lizabeth D.
El cliente no dejó un comentario.KELLI T.
El cliente no dejó un comentario.peter C.
Great vehicle rental service indeed.Juan O.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.jessica P.
El cliente no dejó un comentario.Fred K.
El cliente no dejó un comentario.Daniel H.
El cliente no dejó un comentario.scott B.
El cliente no dejó un comentario.Larry S.
Too slow of wait times in line. I waited 45 minutes to rent a motorcycle trailer, that I prepaid and reserved. And I was second in line! You gotta do better with the waiting line of people.Robert A.
El cliente no dejó un comentario.laron P.
El cliente no dejó un comentario.Julius M.
El cliente no dejó un comentario.Audra L.
El cliente no dejó un comentario.MAXIM L.
Customer service at this location was dishonest and was not willing to work with me on being 30 minutes late. Lied and argued for over an hour. Had to reach corporate to fix things. Will never go to this location ever again.Paul G.
not anythingJOHN H.
They didn't latch the ball down on the car trailer I rented so when I went to drive vehicle on trailer it jumped off and ripped my tag off my truckNick D.
Make sure that the vehicle is in good running condition, every day after I picked up the truck i had to jump the battery or have someone to come jump it if couldn't do it in my car. It took me twice as long to do my job, which I was late for everyday!!!!everette T.
El cliente no dejó un comentario.Maria R.
El cliente no dejó un comentario.Stephen A.
El cliente no dejó un comentario.Craig W.
El cliente no dejó un comentario.Bruce T.
El cliente no dejó un comentario.eugene T.
El cliente no dejó un comentario.LOISY P. | Overall Experience
El cliente no dejó un comentario.Sarah T.
Excellent service, fast professional and courteousJoel A.
The original pick up location was moved, the next one had van but wasn't open & had no keys for us. After may calls to 800 Go-UHaul getting a run around and sent back to location, and given wrong number to call for scheduling I took it upon myself to call this location. They were excellent and took car of me right away. Will not use alternate locations again when this one is always happy to help with no issues.Marcia R.
El cliente no dejó un comentario.Brian C.
El cliente no dejó un comentario.christina L.
El cliente no dejó un comentario.rob I.
Very helpful employees that I returned the trailer to.Bob P.
Very nice & accommodating! Had everything I needed all ready when I got there!Renee M.
El cliente no dejó un comentario.Steffanie K.
El cliente no dejó un comentario.Kerry R.
The excessive overselling I paid 50 dollars one day and 160 the next and I only put 30 miles on the truck.Michael P.
El cliente no dejó un comentario.Stephanie O.
The gentleman at the counter, S Cleveland Ave Ft Myers location where i picked up the truck, was so kind, considerate and helpful. Graciasgeorgia B.
Excellent experience. Friendly staff at pickup.Bill S.
The Elmira location I picked my box up at did not have a trailer for my box so my husband and I had to unload all of our stuff twice because they mismanaged where their trailers were. The office mentioned that it IS up to the local branches to manage equipment so this oversight is on them. Unhappy with the Elmira location.Sarah S.
El cliente no dejó un comentario.Tracie G.
El cliente no dejó un comentario.Linda B.
Extremely friendly and helpful staff. I will only return equipment to this location from now on. Perfect customer service.Hannah S.
I reserved online at Debonos Stop and Go a 10 uhaul truck at 6:30. At 9 am i received 3 calls back to back from a guy saying VERY RUDE I should have had returned my truck yesterday because He had it reserved for someone else today My reservation was from 6:30 pm yesterday until today at 4:30 pm This location suckssss - and yesterday when i was checking in online i went inside to get the keys and he told me my approval was not finished even tho i got an email from uhaul saying it had been approved.Yaima R.
Delivery to a closer location. Surprised that box couldn't be delivered to Wisconsin Rapids.Robert J.
Maybe bigger exit signs to let customer know where to exitGrant B.
El cliente no dejó un comentario.Samantha S. | Overall Experience
Customer service was greatkevin b. | Overall Experience
El cliente no dejó un comentario.YORDANIS A. | First Impressions
Only reason I gave less stars is because the unit I reserved was no longer available and had to go with a much smaller one and they are charging me more than what it was for the larger one and more than what it's advertised for.CRAIG T. | First Impressions
Both when we got the storage unit and when we vacated it, the people working at the location were friendly and helpful.Erik J. | Overall Experience
El cliente no dejó un comentario.bonnie c. | Overall Experience
Extremely friendly and helpful!David H. | First Impressions
El cliente no dejó un comentario.kevin b. | First Impressions
El cliente no dejó un comentario.Linda W. | Overall Experience
The main problem is that we could never use the big door, always blocked by other pods, trucks, etc. My husband had tools and we're heavy so that was VERY inconvenient, and when asked about it, staff just replied that they didn't have anywhere to put stuff and the had other spaces they could have used. Also my card had been hacked and charged me 15.00 late charge instead of notifying me. And paying 95.00 a month for a small space was just too much considering other issues.Sue J. | Overall Experience
The reason why I said no to the lighting was because of the fact that the lights upstairs where my storage unit was does not stay on for more than 5 minutes and you have to keep going down the other way to send hit the sensor so the lights will come on other than that my experience with you was good and I would recommend you to other people but maybe you might want to do something about the upstairs light so when the lights come on they stay on until like 5 minutes after people are done something like that.Wendy S. | Overall Experience
El cliente no dejó un comentario.Thao K. | First Impressions
El cliente no dejó un comentario.WILLIAM P. | First Impressions
El cliente no dejó un comentario.Justin S. | Overall Experience
El cliente no dejó un comentario.Kevin K. | Overall Experience
Lacked security gates I am used to. I it did not look swept out.Linda W. | First Impressions
Only downside was being able to contact the facility directly. 99% of the time was only able to reach call center.RICHARD D. | Overall Experience
I love you guys and thanks for the service, and I already talked to my friends and my family the excellent services you gave mejimmy L. | First Impressions
The workers were fantastic everybody they have on a crew went above and beyond I put yes to as well let’s but actually inside the storage it didn’t have light and was hard to see to the back other than that it worked fine and I would recommend it if you’re looking for storageGloria G. | Overall Experience
The workers made the experience worth it they were super funny and personable and I was laughing through the pain of getting forcibly and illegally removed from my home! They all deserve raises have a great day!!Jeffrey J. | Overall Experience
The maintenance crew went over and above I have a little problem they jumped right in a moments notice and got me on my way they were truly the best maintenance crew that I’ve ever had an experience To deal with! bravo for having such great employees !Gloria G. | First Impressions
El cliente no dejó un comentario.Shelby K. | Overall Experience
The only issue is my security card for after hours doesn't work. I've had it replaced once and still does not work correctly.Maria M. | First Impressions
The girl that works there is very rude and made my experience awfulAnnette T. | Overall Experience
Would recommend with the only problem being the rent. Didn't expect it to go up twice since April.Dean C. | Overall Experience
El cliente no dejó un comentario.Kara S. | First Impressions
El cliente no dejó un comentario.RUBY R. | Overall Experience
The people here are very friendly, helpful and professional. This is a very clean and well maintained facility.Robert R. | Overall Experience
El cliente no dejó un comentario.Diane M. | Overall Experience
I was told by the Uhaul call center that my unit was on the first floor. When I arrived I found out all available units were on the second floor, the person in office spoke negatively about the call center always screwing things up, and I would have to carry my boxes up stairs. I was sent out by the office to find it on my own in a sea of buildings. Fortunately Nigel helped us find the right building, helped us get in, and provide guidance on how best to get the boxes out of our truck and up the stairs. I answered yes to the question above about the staff being friendly and helpful because Nigel truly was. He saved what could have been a negative first impression.Erik J. | First Impressions
El cliente no dejó un comentario.David G. | Overall Experience
El cliente no dejó un comentario.pat s. | Overall Experience
El cliente no dejó un comentario.Laura H. | First Impressions
El cliente no dejó un comentario.Glenn K. | First Impressions
I had requested online, along with my truck rental, a spacious storage unit so there would be no issues getting all my stuff in. The clerk, although courteous, told me storage units are on a first come first serve basis. That is not the impression chicken on the website.cthe storage unit I was given was very small and on the 2 nd floor.Diane M. | First Impressions
El cliente no dejó un comentario.joe o. | First Impressions
I reserved a 10X10 Got an 8x8 because my reservation wasn't available upon arrival. I instead got an 8x8 2nd story locker. Will be using my free month and moving to a location that actually has the product I need. Epic waste of time and money. The staff was super friendly and courteous. The manager however is not an honest person.TRACY F. | First Impressions
I wrote the comment about Michael last week from when I used this uhaul. Again outstanding service great people you have working for you. Both in the office and the people working on the lot 10/10. Would go here again and reccomend to anyone who needs a uhaul or storage.Michael M. | Overall Experience
The GM was absolutely wonderful. The entire staff has made my experience, from my storage unit to my moving needs, the smoothest I have ever had.danielle b. | Overall Experience
Unit B45 lights were not working making it difficult to use at night. When I inquired about a unit, I specifically asked for 1st floor with no stairs. Unfortunately, when I got there, that wasn't the case, and no other unit was available.Deborah T. | Overall Experience
El cliente no dejó un comentario.Deborah H. | Overall Experience
Over the 10 plus years that I've used as storage I was accommodated very well for the facilities and the staff do nothing but praise. GraciasANDRE S. | Overall Experience
El cliente no dejó un comentario.KATHY S. | Overall Experience
Units are extremely difficult to get furniture into..unit B45 Lights were broken and I was told I had a first floor unit..B 45 is up stairsDeborah T. | First Impressions
Free storage for aaaaa wholllleeee month and the staff was upset nice I had a great experience dealing with uhaul it made moving so much more funyazan q. | First Impressions
El cliente no dejó un comentario.Bruce F. | Overall Experience
El cliente no dejó un comentario.RANDAL J. | First Impressions
Remove goods from storage unit. Closed with Zero balance and charged again. Called three times to resolve but no call backs.MICHAEL M. | Overall Experience
El cliente no dejó un comentario.Daniel D. | First Impressions
El cliente no dejó un comentario.Ames G. | First Impressions
El cliente no dejó un comentario.Deirdre G. | Overall Experience
Wait time to see an adviser is too long, you need more help at the counter. And you should have a least one or two chairs for people to sit while they are waiting, especially for the elderly.Dolores B. | Overall Experience
Great prices. Safe & secure.BRADLEY O. | Overall Experience
There was no lighting in the storage room it self.Gary P. | Overall Experience
GraciasYvonne F. | Overall Experience
Couldn't meet and deal with a better group of people. A real asset to your organization A1 group of people.JACK B. | First Impressions
This business just does everything right. I can't think of a single criticism.Laura J. | First Impressions
My overall experience with U-Haul was not positive. If you have a better option (take it). If you don't just understand that customer service is not a priority for this company as a whole.Carlos V. | Overall Experience
friendly staffJanie G. | Overall Experience
nice friendly serviceJanie G. | First Impressions
Try calling all day to have my security card blocked because it was stolen it took U-Haul 6 hours to get ahold of me about the situation and by then my locker had already been cleaned out . RobadoROBERT C. | Overall Experience
Unfortunately I had a v poor experience,To make a long story short the enclosed trailer leaked and ruined a lot of my ersonal belongings that are irreplaceable. I've spent hours with c.s did nothingROBERT C. | First Impressions
My experience with the staff at this facility was outstanding. However, my dealings with U-Haul corporate were terrible. I will use the local facility but it is unlikely I will ever call U-Haul again.Alan L. | First Impressions
Great people! Very helpfulAnthony H. | First Impressions
Excellent service on a no notice hot late in the day Sunday.Walter N. | First Impressions
The staff was remarkably helpfulSarah A. | Overall Experience
Great service great hospitality everyone was kind and very very helpfulKevin G. | First Impressions
Other than a minor mouse problem and some moisture my experience with this rental was excellent. I just wish their prices were better but the whole area of Fort Myers is overpriced.Beverly K. | Overall Experience
👍Thomas S. | Overall Experience
Paid uhaul to install wire for the hitch 3 weeks ago, employees tried hooking up a trailer, found out the wires don't work anymore. Seems nothing can be done about 160 dollar wires?Joshua W. | Overall Experience
I had 6 U-boxes stored at the Cleveland Ave location. I had the best experience possible with the team here. Every time I called or came in, I was taken care of quickly and happily.Carolyn R. | Overall Experience
awesome - great customer serviceRoger O. | Overall Experience
We had a good experience using UBoxes. We moved from California to Florida and this was by far the least expensive option. All our things arrived on time and intact to Florida. Would recommend!garrett s. | Overall Experience
We used the facility for a Ubox drop off at our home and pickup two days later. Everything was on time with great customer service.Bruce h. | Overall Experience
Great serviceCary C. | Overall Experience
Crew was very helpful and did a great job. I have used U-Haul many times for different things, and I left this time thinking that this crew is doing things right.Marnie H. | Overall Experience
The staff was friendly and had great customer service! Mark the manager was especially friendly and helped me in every way,debbie b. | Overall Experience
Was very happy with the whole process. The staff was very friendly.Harold H. | Overall Experience
staff helpful, efficient and friendlyKent W. | Overall Experience
Kristen could not have been more helpfulmike b. | Overall Experience
Mark took a very bad U-Haul experience and handled it with dignity and compassion. Thank you. Kristian, you made the nightmare of our experience with U-Haul bearable. ¡Gracias!bonnie m. | Overall Experience
Very satisfied....James K. | Overall Experience
Great ServiceMatthew E. | Overall Experience
Please start a practice of pro rating your storage facility. I feel it very unfair that you have to pay for a full month for one week of storage. GraciasLarry S. | Overall Experience
The guys were courteous and accomodatong.Kevin W. | Overall Experience
Fast and efficient service . They were also helpful in helping me find assistance in unloading .And above all provided discounted storage .All employees were professional .Frank M. | Reservación
Extraordinario servicio al clienteWilliam U. | Overall Experience
Good Customer ServiceDiana S. | Overall Experience
Like it.Peter P. | Overall Experience
The staff were very kind which is most important to me, going under the stress of moving. Gracias.Louise V. | Overall Experience
FeesMONIQUE S. | Overall Experience
I was redirected to another store which was not convenient to me. Apparently this store had U boxes and the one nearest me did not even though I reserved my box weeks in advance.Rebecca F. | Overall Experience
Everyone was very courteous and very helpful.Katherine A. | Overall Experience
Have dealt with this location multiple time for an extended move. They have been extremely helpful and proactive.THOMAS B. | Overall Experience
Excellent service!!Jim R. | Overall Experience
I enjoyed my (almost) 3yrs at this location, friendly staff. GraciasAMY M. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
¡Tenemos la selección más amplia de la industria!