Customer Reviews for U-Haul Moving & Storage of Oceanside

6,954 comentarios

802 S Coast Hwy   Oceanside, CA 92054
(Across the street from 101 cafe)

(760) 967-1251

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(760) 967-1251

802 S Coast Hwy
Oceanside, CA 92054
(Across the street from 101 cafe)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Claudia J. 
Clasificación:
3.0

My reservation was changed to another Location 20 miles away and no reimbursment was given. Please take care of this!!!

Gary H. 
Clasificación:
5.0

Dinner and Drinks haha…nothing all great

MARK S. 
Clasificación:
3.0

The first location didn't let us know they did not do after hours drop off so the 1800 number sent us here. Convenient location but very much left to our own devices for drop off. The trailer key trying to roll backwards when off the truck and with no help we had to make our own fix to keep the trailer from rolling Back and hitting other uhauls. We ended up proping it with a bag of quick Crete we found on site and can be seen in the picture submitted but if we left it along it would have hit 2 trucks. No means to brace it or breaks were available with no help.

oliver K. 
Clasificación:
3.0

Extremely poor customer service inside. Everyone outside was great. These people inside were absent for the first 10 minutes I was in the store. I asked if anyone had seen a uhayl employee. Then I found out that the first two customers had been in line iver 1 hr. The third man in line had been there 45 minutes. The fourth over 30 minutes. An additional 6 people came onto line behind me. It was by far the worst customer service experience ever. Rude, lazy, incompetent..

Darin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
5.0

As far as clean, the truck on outside was filthy. Water restrictions on Socal could be the answer for it. However, the windshield was terrible on inside. Personally, that is one thing that I would want my customers not to worry about. Glare from sun made it difficult to see through and dirty windows multiplied that danger. That is my only complaint is dirty windows. Other than that the truck was great.

Jon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

The team was efficient, fast and made the experience very pleasant I have rented one way trailers numerous times and this location is my favorite.

Desiree P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley C. 
Clasificación:
5.0

JOB WELL DONE

Michael D. 
Clasificación:
5.0

there was some broken glass in the hull of the truck. other than that the truck was clean.

Anina S. 
Clasificación:
2.0

Ensure vehicles and transport trailer are available especially when reservations were made a month in advance.

Ron S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mina H. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge A. 
Clasificación:
1.0

The truck was not available at the location listed on the reservation so I had to go to a different location costing more money in mileage and gas. In addition the delay in time force me to have to pay an additional day of rent costing $160, due to not being able to finish my move on time. I would not recommend U-Haul to anyone.

Neil S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irwin M C. 
Clasificación:
5.0

The guy outside that helped me pickup/drop off was very efficient and helpful!

Joel B. 
Clasificación:
5.0

Truck pickup and drop off was a great experience. Staff were super friendly

Travis T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stormy W. 
Clasificación:
5.0

Great and friendly customer service.

John H. 
Clasificación:
5.0

Great and efficient service! Keep up the good work.

Noli M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra R. 
Clasificación:
5.0

The Staffer/Team member who check my rental in was really personable, professional, and helpful.

Steven S. 
Clasificación:
5.0

Fantastic service Alicia is number 1 manager

Thomas S. 
Clasificación:
3.0

I was over charged for gas. The paperwork did not match the actual in tank amount. the attendant was supposed to update this but did not.

Sandra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUNE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark P. 
Clasificación:
5.0

2nd time dropping off a truck. Nice folks, efficient.

BEDA E. 
Clasificación:
5.0

This location and staff were PHENOMENAL. No parking, but the staff (Spencer and Alicia) had us in and out in 10 min so it was no problem!

Ariane S. 
Clasificación:
5.0

Olivia helped us at the counter when we picked up our equipment. Super great attitude, quick checking out and thorough with the explanation of after hour returns. The whole experience was smooth during a time of moving which is stressful. Great work by all. Thx.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis T. 
Clasificación:
4.0

Busy morning with only one person checking everyone in. She was very nice even though busy

Greg R. 
Clasificación:
5.0

The Oceanside team rocks! We were tangled with decisions and they helped us figure it out. ¡Gracias!

john L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff S. 
Clasificación:
1.0

Carlsbad uhaul is rude and incessantly inappropriate. Never been screamed at as a grown man. Had to drop in Oceanside which was a perfect experience.

NEIL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mikayla H. 
Clasificación:
5.0

Clean, smooth, and user-friendly pick up and delivery made for a positive and productive experience. Gracias.

Randy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa D. 
Clasificación:
1.0

Stick with what u agreed on!!!!

lisa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mimi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald P. 
Clasificación:
4.0

Provide vehicles with Air Conditioning.

Michael C. 
Clasificación:
5.0

I talked to the U-Haul on the phone the day before my pickup and asked to pick up the equipment at 12 noon instead of 9:00 AM. The rep told me that would be fine and that she would change the order. However, the order was not changed as requested.

Michael S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nanci B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler A. 
Clasificación:
5.0

El cliente no dejó un comentario.

prisma P. 
Clasificación:
4.0

very small lot with a lot of equipment on site. Difficult to negotiate the site

sonya M. 
Clasificación:
5.0

Great customer service both at pickup and drop off!

mary E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen G.  |  Overall Experience 
Clasificación:
5.0

Your buy back boxes program could be improved greatly by having the boxes counted and credited when the truck was returned. Use the same external check in program for trucks as for returned boxes. I had to bring the boxes in my truck and had to bring them into the check in line for credit. Great program but not customer friendly.

john F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hanson S.  |  First Impressions 
Clasificación:
5.0

Very easy drop off,less then five minutes

Ralph S. 
Clasificación:
4.0

Fast. Friendly and effective inspection. Employees where friendly and knew what they were doing.

Steven M. 
Clasificación:
4.0

El cliente no dejó un comentario.

David S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joshua U. 
Clasificación:
5.0

drop off was quite easy.

Beda E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Armando V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Victor L. 
Clasificación:
5.0

Good job

ADOLPHO B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carol M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
3.0

Line was too long to talk to the manager about my problems. Didn't go back to deal with my complaints.

Judith T. 
Clasificación:
5.0

We rented the Uhall strictly for storage while new flooring was installed. The staff was so nice each time I had to call and extend usage. What was supposed to be 5 days, ended up 20 days because of delays with the flooring company. There were no problems extending.

Nancy A. 
Clasificación:
4.0

Staff was courteous and knowledgeable. Everything was good

Vicki S. 
Clasificación:
5.0

Everything worked as planned!

martin C. 
Clasificación:
5.0

Great customer service, I got everything I needed for the day on short notice. Thank you so much, I saved so much money on delivery charges and it was all so easy!

Anthony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler G. 
Clasificación:
4.0

Make sure the trailer is clean - there was a large soda spill on the floor that was very sticky and tracked onto my floor at home - uggh Also the tie down rails on this trailer were rediculous and should be updated . No rope fits through a 1/4 inch slot !!

Ron H. 
Clasificación:
5.0

I had a horrible experience with the reservation adjustment person who called me to let me know my reserved truck wouldn't be available. The agent's name was Anna and her number is 951-200-5416. She was incredibly rude, dismissive and argumentative...shocking really. I rent from U-Haul regularly and have never been treated so badly by someone in your organization. I finally had to just call the location directly and they were amazing about fixing the reservation issue and getting me a truck that would work and at a time that didn't put us in a bind. That reservation agent should frankly loose her job...and the employees at the rental location be commended.

Andy A. 
Clasificación:
4.0

El cliente no dejó un comentario.

John K. 
Clasificación:
3.0

The reservation line was long, I imagine some people had to wait an hour! Additionally, the equipment wasn't ready (moving blankets).

Brian S. 
Clasificación:
5.0

Great staff. Properly walked through truck inspection . Noted graffiti was previously there from pick up location. Dropped off truck with more gas then needed but no credit was given. Gas was almost as much as the entire Uhaul rental…!

Carmen S. 
Clasificación:
5.0

All staff are great went above and beyond to help me

Kimberly d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

George D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

Be the same

Kamal S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Francis B. 
Clasificación:
5.0

Both staff members went above and beyond to help get what I needed.very professional and well oriented

Kimberly d.  |  First Impressions 
Clasificación:
5.0

The counter guy and the vehicle handlers were all so friendly, courteous, efficient and very helpful. Great service …highly recommended place to rent a uhaul

Chan K. 
Clasificación:
5.0

Really want to say a big thank you to Manager Alicia M. She really went above and beyond for me and I had just the worst drive getting a trailer back to her and she really put me at ease and took control of the situation and even corrected my bill. ¡Gracias!

Thaddeus D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Rachael R. 
Clasificación:
5.0

The company needs to increase the inventory of “appliance dolly's” available for rent.

Stephen B. 
Clasificación:
4.0

The truck was dirty on the outside. But it ran well.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monte H. 
Clasificación:
4.0

The truck i rented had a huge dent on the rear bumper which caused the tailgate to malfunction. Everytime we put the tailgate down to load or unload, it took about 20 minutes to get it back on. I would have taken the truck back but I have a deadline and availability was scarce. There should be some sort of discount offered for this catastrophe. When I returned the truck, I told the gentleman that checked it in. He said I would have to speak to management or corporate.

NIA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erick D. 
Clasificación:
5.0

ALL STAFF PROVIDED EXCELLENT CUSTOMER SERVICE. IT WAS A LAST MINUTE NEED AND THEY TOOK CARE OF ME.

DESIREE K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Miro S. 
Clasificación:
4.0

everything was ok, the only was the person who help me at the front desk he did not ask me for long I wanted to rent the truck, and how many miles I was thinking to drive. he enter the information he wanted.

dianna M. 
Clasificación:
5.0

This was my best experience working with any equipment rental company. I have rented from U-Haul in past. The staff at 802 S Coast Hwy Oceanside location were top notch! Friendly with focus on customer service. Counter person was helpful and yardman was thorough in his prep of the vehicle. I would rate this location at a “10”!

Craig H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha Z.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Katrina W.  |  Overall Experience 
Clasificación:
5.0

Very easy to use and access!

victor v.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Alberto P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris F.  |  Overall Experience 
Clasificación:
5.0

Front desk people did a great job

GABRIEL V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

REGAN D.  |  Overall Experience 
Clasificación:
5.0

Alissa was wonderful in her professional manner and knowledge, she went that "extra mile" to make sure everything was to my complete satisfaction.

THERESA G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE S.  |  Overall Experience 
Clasificación:
5.0

Yall are the best. I would loose my debit card and forget to update the auto pay and this facility would always give me reminders and normally not charge late fees. I actually forgot to pay for a few months because I was out at sea and they let me pay when I got back. Great customer service and just an over all great experience at oceanside uhaul. I would recomend 10 out of 10.

Charlie M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel r.  |  Online Move In 
Clasificación:
5.0

Ty and Alicia are awesome really good people friendly and helpful great experience 👍

Trey B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Hunter B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen G.  |  First Impressions 
Clasificación:
1.0

The worker Robert needs to be fired. I was given a storage by another worker, which all went smoothly, then I asked to pay the following month as well, and was paying cash. When the worker helping contacted Robert, he came into the store, and showed his true colours. He made me very uncomfortable, and angry! He needs to be fired!!

jose f.  |  First Impressions 
Clasificación:
5.0

The staff at this facility is truly a great group of people.

taryn c.  |  Overall Experience 
Clasificación:
5.0

Great storage facility in Oceanside. Friendly staff and clean organized storage lockers. ¡Gracias!

Jessica N.  |  First Impressions 
Clasificación:
5.0

All the staff at this location were very helpful and friendly.

taryn c.  |  First Impressions 
Clasificación:
5.0

The manager and employee at this location on the day of my check out were busy with calls and people in front of them and they handled the pressure with ease . They probably did the work of 5 people . Coming from the Hospitality industry they were on point . It was the evening shift the day of my checkout and it was a latina woman and a male manager . The people employees made the difference . This location will be highly recommended because of them .

Keith H.  |  Overall Experience 
Clasificación:
5.0

Thank you Robert for the help from the minute I stepped out of my vehicle, you made the move in experience, fast, and easy. thanks again!

Jose A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole F.  |  Online Move In 
Clasificación:
4.0

Not enough staff. Long lines were a problem But otherwise good experience

tanya w.  |  First Impressions 
Clasificación:
5.0

Gracias

JoEllen C.  |  Overall Experience 
Clasificación:
5.0

Besides being beautiful, the young lady working on Sunday was and is always helpful. She held it together even tho there was a line out the door. She is special

tony G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

carlos s.  |  Overall Experience 
Clasificación:
2.0

I emailed asking for my access code and never heard back. We showed up trying to get into the unit but we couldn't...

LINDSEY H.  |  Overall Experience 
Clasificación:
4.0

Very friendly

LEE O.  |  First Impressions 
Clasificación:
5.0

The Oceanside storage facility is immaculate and the staff were extremely helpful and professional.

CAROL L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina P.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful. They made this a nice experience.

LAURA T.  |  First Impressions 
Clasificación:
5.0

Guys were totally helpful. Got to drop my trailer there also instead of hauling it to Claremont. Thanks Uhaul PCH

Katrina W.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Jeremy D.  |  First Impressions 
Clasificación:
5.0

The staff was excellent and very helpful, patience, and kind throughout my moving process. Exceptional SERVICE!

Margaret M.  |  First Impressions 
Clasificación:
5.0

Great experience. Made moving really easy

sarah w.  |  Overall Experience 
Clasificación:
5.0

The Oceanside facility was wonderful to utilize and has been more than informative and helpful with all of the services we desired!!!

Bradford A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry P.  |  Overall Experience 
Clasificación:
5.0

Everything from customer service on the phone to picking up and dropping off and storage process is exceptional. Great job!!

karen r.  |  First Impressions 
Clasificación:
5.0

Shout out to Elysia. U-Haul is lucky to have you!

David G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

steve d.  |  Overall Experience 
Clasificación:
4.0

Easy move in.

David F.  |  Online Move In 
Clasificación:
5.0

Amazing staff. Would recommend this location to anyone.

Josh A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennell F.  |  First Impressions 
Clasificación:
5.0

Only one size available, but they did try and help me. It seems from my first contact with U-Haul I was given the wrong storage reservation

antoinette c.  |  First Impressions 
Clasificación:
1.0

A uhaul rep per phone said I wasn't to be charged extra. Upon drop off I was met by GM whom immediately was stand offish & brash & per a phone call charged me $154 saying I dropped off incorrectly.

James M.  |  Overall Experience 
Clasificación:
5.0

I did not actually go to this storage facility, since we live in San Diego, but Bree who delivered the U-box was very professional and friendly, she did a great job!

bob M.  |  Overall Experience 
Clasificación:
1.0

The first day there was a problem up to the last day there and after that. These lying and dishonest F**kers still charging rent and I have move out. Still waiting for my account to be credited.

Stanley J.  |  Overall Experience 
Clasificación:
5.0

No comment.

Mary O.  |  Overall Experience 
Clasificación:
5.0

U haul is the best staff is friendly.

robin g.  |  Overall Experience 
Clasificación:
5.0

thank you for being SO friendly and helpful!

kelli c.  |  Overall Experience 
Clasificación:
2.0

If you change the location of the truck.. YOU SHOULD CALL. There were no pads and no Dolly'S, even though I ordered them!! And the truck was far from a comfort ride.

Jeanine K. | Reservación
Clasificación:
1.0

Customer service via UHAUL -800-go-uhaul was absolutely atrocious. No one at uhaul takes responsibility of the 'u-box' segment. Many lost hours on the phone. Oceanside store was very helpful.

Paul B.  |  Overall Experience 
Clasificación:
4.0

Ryan made things easy!

John S.  |  Overall Experience 
Clasificación:
5.0

The staff at this facility,both inside and outside, ccouldn't be more friendly, helpful, or professional. I definitely recommend this location .

Tracy L.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Icono de ventas de camión
    Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

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