El cliente no dejó un comentario.Paola H.
Customer Reviews for U-Haul Moving & Storage of Morton Grove
Morton Grove, IL 60053
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.- dom.: 7 a. m. - 7 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
UHaul car dolly worked great. Used my2022 Audi Q5 to pull my son's 2016 Honda Civic from Corona, CA to Evanston, IL. Took 3 days but UHaul dolly did the job just fine.Thomas P.
El cliente no dejó un comentario.Colm L.
Put the right mileage even if it's .2 off. Don't add extra charge on a dolly I didn't ask for.Joyce I.
Better parking signageBrian U.
Jenny was very friendly and kept so calm with many people in line. The man that hooked up our trailer was meticulous to make sure everything was done right. Very nice too.Carrie M.
Nothing, everything is already greatRenan P.
El cliente no dejó un comentario.Alan P.
El cliente no dejó un comentario.Joe G.
El cliente no dejó un comentario.Megan H.
Exemplary customer service. Highly recommended.James L.
El cliente no dejó un comentario.Lisa C.
I was scheduled to drop off the truck at the Evanston, IL location, upon arrival i was told they couldn't take it and I had to take it to a location further away which resulted in me being charged extra for milage. When asked to speak with a manager I was told they were gone for the day. This was very unprofessional and unethical. I need someone to contact for compensation for this HUGE inconvenience.James G.
El cliente no dejó un comentario.steve B.
El cliente no dejó un comentario.Cheryl R.
El cliente no dejó un comentario.Sean M.
Very nice serviceFadi Y.
Jenny and the crew were awesome!John C.
Once again no one at uhaul willing to help.Anthony S.
The person who helped me was great.Robert A.
Perfect customer service. Easy in and out. Great experienceFlorentino D.
I got 3 thumbs up from the employee and got back to the house to find none of the lights worked and there was 2 inches of bare wires on the harness. Had to cut it out and repair it myself to get home from Chicago to Ohio.Peter H.
Too much money a monthreynaldo r. | Overall Experience
The customer service was outstanding. I rented a 5x8 and the explanation of how to handle the trailer long distance was thorough and really helpful. The only issue was the spring loaded cable got stuck on the trailer door and nearly took off our fingers as we tried to rethread so we could close the door all the way. I was unable to move my DIL's business from one place to another because of it. Lost a whole day of moving.Sharon B.
El cliente no dejó un comentario.Bruce A.
El cliente no dejó un comentario.michael C.
It was my first twine renting a unsullied and i was apprehensive about it all, but the rental experience was flawless. The truck was brand new and easy to drive.Diane E.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.Shavina C.
El cliente no dejó un comentario.William N.
The manager Angie Lugo was terrific at getting everything set up for me.GREG K.
Professional, knowledgeable, responsive, hard-working crew! Great experience.Mary R.
El cliente no dejó un comentario.Kenny Z.
El cliente no dejó un comentario.Martin P.
El cliente no dejó un comentario.David S.
Truck has serious mechanical issuesAdam K.
We have rented from this location several times. They are always busy, yet work as quicly as possible to help the customer. Very professional, detailed, listen to customer needs and handle everything very well. Very impressive.Sarah H.
Intake customer service top notch. The guys last name was McLarn. Great serviceBrian S.
Quick in and quick out! Super helpful, thanks!!Chris H.
El cliente no dejó un comentario.Nurlan Z.
They are quick and professional. The car is clean and I always like it.Won joon C.
El cliente no dejó un comentario.JOO P.
El cliente no dejó un comentario.Brittany B.
El cliente no dejó un comentario.Iraj J.
No comment . Morton Grove IL. Received truck and were very polite.David S.
The location of my original reservation was changed due to vehicle availability. I was pleasantly surprised when I got an apology and phone call alerting me to the change! I was promised a $50 credit for the inconvenience. What great service! Well, the $50 was never credited - that was very disappointing. Please don't make offers you don't follow through on.Julie E.
El cliente no dejó un comentario.Connor R.
El cliente no dejó un comentario.Michael O.
El cliente no dejó un comentario.Derrick M.
Staff was exceptional!Joyce S.
El cliente no dejó un comentario.Kyle S.
El cliente no dejó un comentario.Kirk P.
El cliente no dejó un comentario.Kirk P.
El cliente no dejó un comentario.Larry J.
El cliente no dejó un comentario.Besim J.
El cliente no dejó un comentario.David J. | First Impressions
El cliente no dejó un comentario.Laura C.
El cliente no dejó un comentario.Shaun D.
El cliente no dejó un comentario.richard R.
Van's air conditioner didn't work and it was 96 degrees with high humidity. I was annoyed but got my moving done.Hwan J.
El cliente no dejó un comentario.MUJTABA S.
El cliente no dejó un comentario.Ruben F.
El cliente no dejó un comentario.John H.
Everyone was really friendly and helpfulEsther M.
El cliente no dejó un comentario.Michael S.
Drop off location was 30+ minutes away from where we moved to in the Chicago area. Tried to change this but waited for over 30 minutes with scheduling. No one ever answered my call.JONATHAN V.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.Dave H.
Out of stock for small heavy duty packing boxes; also overheard other customer being told they were out of moving blankets. Perhaps improve inventory management?Raymond E.
El cliente no dejó un comentario.Gary F.
After arriving, there is a sign which states that if you are returning a vehicle, to remain INSIDE/with the vehicle until assisted by a "service" attendant. I parked the truck at the sign, followed instructions, and WAITED, while two different "service" people wandered past me, and the truck, and began to chat with each other, while leaning against a sign, approximately 30 feet in front of me... Both saw me, but did NOT acknowledge my presence... Finally, had to walk over to where two of them were chatting (not working), and inquire about returning the truck. BOTH looked at me, and with a "DUH" tone of voice, told me that truck returns (the key turned in), were done INSIDE the facility.... Why one of those overweight people could not accept the key to the vehicle was beyond me.... Went inside to another person who was just standing at the counter (NO other customers present the 10 minutes that I was there), this person accepted the key, and the deal was done. Would have been nice, and much better customer service, if I'd been acknowledged by staff that was lounging and chatting outside, within 30 feet (or less) of my vehicle/big truck....Elizabeth P.
Everyone there is friendly and helpful!Kirk P.
El cliente no dejó un comentario.laura P.
Employees are AWESOME. The only gripe I have is that we did NOT use the blankets, they were intact, sealed in the bags, yet we still got charged for them. Kinda crappy.James A.
El cliente no dejó un comentario.BRUCE B.
El cliente no dejó un comentario.Harry Fogarty A.
Their was someone their to unhook the transporter but when we returned the truck no on was their to check the truck in so I was told to just leave the keys in the truck which caused a delay for clearance of the equipment being returned but I was finally cleared with no extra cost thanksROBERTA M.
It was all goodjohn B.
The bestSlawmir L.
El cliente no dejó un comentario.Erluiz S.
El cliente no dejó un comentario.Joseph K.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.desmond M.
El cliente no dejó un comentario.David G.
El cliente no dejó un comentario.Adrian H.
El cliente no dejó un comentario.Krzysztof S.
van had a large smell of cigarettes , otherwise all went goodlawrence P.
El cliente no dejó un comentario.Jessica H.
You are the best 👌 👍🏾 company â¤ï¸SHAMILT P.
Felt a little under staffed but very nice staffKathy M.
Where is your customer service You really need to call 1800 go uhaul what a joke over an hour wait time and then be transferred to another wait time Do you really care ?Jerald R.
The cab was spotless and provided a comfortable ride. The cargo area floor was dirty and stained. However, the vehicle was pretty new and I appreciated the conveniences. Jenny was accommodating and very pleasant. A great U-Haul rep.Tamara B.
Kind welcome, friendly service,Kirk P.
El cliente no dejó un comentario.Thomas S.
Picked up trailer and my brake lights wouldn't work - the gentleman helping out was so patient and worked on it to make sure the lights worked. Turned out to be a blown fuse. He replaced it with no problem.gina S.
Easy to reserve and friendly staffKRISTIN T.
This location was also goodGriffin R.
El cliente no dejó un comentario.John W.
Windshield was coated as if someone was smoking in cab. Took 15 minutes to clean off. Transmission was slipping, need better inspection of vehiclescharles E.
Jenny was very good and easy to work with. Everything was as promised.Matthew T.
Nothing, everything was great. Thank YouDouglas S.
El cliente no dejó un comentario.Kyongche K. | Overall Experience
The staff is fantastic - everyone was friendly and helpful. The manager (Angie) went above call of duty to help me with arrangements for a container and helped a lot.Fawn L. | First Impressions
El cliente no dejó un comentario.Ashwani S. | Online Move In
El cliente no dejó un comentario.Eugene Jr J. | First Impressions
Great customer service give 100starsatheer i. | First Impressions
Thankyou all for making my day a great deal brighter.JOSEPH S. | First Impressions
El cliente no dejó un comentario.NICK S. | First Impressions
El cliente no dejó un comentario.sharon l. | Overall Experience
The staff and manager at this location are always extremely helpful and friendly. (I drive further to patronize this location.)VALERIE C. | First Impressions
I arranged and paid for the unit that was already rented to someone else. My movers showed up to see a lock on my unit and nobody around was available to explain that. Next day the replacement unit was not workable. Total waste of time and moneyLennard R. | Overall Experience
The staff was amazing and wonderful customer service!ENRIQUE C. | Overall Experience
Angoe best manager ever !!!MICHAEL N. | Overall Experience
The staff are kind, courteous & very helpful. Thanks Uhaul.joselito s. | Overall Experience
El cliente no dejó un comentario.joselito s. | First Impressions
Great customer service. Ladies upfront were awesome.ENRIQUE C. | First Impressions
El cliente no dejó un comentario.Janet S. | First Impressions
The GM was a very professional and helpfulLuay S. | Overall Experience
The staff is excellent! The facility is clean and conveniently close for my reasons. My only con is the accessibility to my storage unit.DERRICK C. | First Impressions
Thanks for all your help.!!!!!!!Margaret F. | First Impressions
El cliente no dejó un comentario.Roy B. | First Impressions
El cliente no dejó un comentario.Cynthia D. | First Impressions
El cliente no dejó un comentario.sharon l. | First Impressions
I wish I could remember the name of the guy working at Morton Grove IL uhaul on Sunday morning 7/11/21. He did a fantastic job. I'd been driving all night. Needed storage. I am so grateful for his service. Walked me thru the process with great care.James W. | First Impressions
El cliente no dejó un comentario.Undraa O. | First Impressions
The two gentlemen that were working on 6/27/21 were very polite and friendly and helpful.STEVE A. | First Impressions
I don't feel the storage entrance is secure at all. Anyone can walk in during open hours and roam around. We were in the end storage unit and you didn't know if anyone was around the corner as it was a dead-end and someone could have been hiding there. I did see the cameras, but I feel a large mirror at the end could show if anyone was hiding around the corner. All in all, it was a pleasant experience and we will be using your service again.Linda P. | Overall Experience
El cliente no dejó un comentario.FORREST B. | Overall Experience
El cliente no dejó un comentario.James T. | First Impressions
El cliente no dejó un comentario.MEDARDO G. | Overall Experience
El cliente no dejó un comentario.Edmon G. | Overall Experience
I did not appreciate the mouse trap in the unit. I did not appreciate getting invoices and calls regarding owing rent on the unit, after I had already moved out, telling at least 2 employees that I'd moved out.Matthew T. | Overall Experience
There is a mouse trap in the unit. There's no dollies to use, and I had to lug things up stairs. We will be finding another place to store our things. And would like a refund for the lock we had to buy.Matthew T. | First Impressions
The people he’s very friendly the manager is the best the parking lot is the bestTudor D. | Overall Experience
El cliente no dejó un comentario.Jennifer M. | First Impressions
Everything was great, except for the fact that I paid an entire month for a unit I was in for one night.John R. | Overall Experience
El cliente no dejó un comentario.John R. | First Impressions
GraciasRosemary R. | Overall Experience
We couldnt get my couch in because of the upper stoop and i had to get rid of itDanielle B. | First Impressions
smooth operation.TOM H. | First Impressions
The service was awesome. They meet all of our needsScott O. | First Impressions
The staff here is awesome! Very helpful and accommodating people who do their jobs well.Mary S. | Overall Experience
The staff is friendly and helpful.Dawn W. | First Impressions
Very nice people very good managerTudor d. | Overall Experience
Great service, fast and very helpful I recommend this location.BARBARA M. | First Impressions
BuenoABDUL RAZAK K. | First Impressions
Very kind employees that clearly care about their customers.Jerry B. | First Impressions
Charles McDonald Jr, General Manager, is a gem! He was very helpful in every interaction.Masoud H. | Overall Experience
So appreciate the nice, helpful, & polite customer service that was given to me after a very long days drive from another state!Lani L. | First Impressions
I never had a unit there but yet they kept an imaginary storage unit on lien for 4 monthsEric C. | Overall Experience
Gracias.Hristo I. | Overall Experience
Our two packers and movers in Santa Fe were very good, professional in every way. They carefully wrapped each item and loaded our U-Box so the pieces were secured. I would definitely use U-Haul againMargaret S. | Overall Experience
The man that helped me was wonderful. I truly appreciate the time he spent with me explaining options.Rosemary R. | First Impressions
Thank you,!Tommy W. | Overall Experience
The Morton Grove facility was very clean, staff was polite and helpful, and the price was very reasonable and affordableCANDICE B. | Overall Experience
We used a UBox to ship our belongings from Lynnwood WA to Morton Grove. Our experience with the folks at Morton Grove was amazing; they were super organized, polite, and helpful!Scott M. | Overall Experience
General manager of facility was incredibly rude and lacking of any customer service. Defensively saying "What do you want me to do?" is not an appropriate response to a legitimate client concern.Corey B. | Overall Experience
I stored an RV there and came back after a long trip and the lost was so full I could not fit my RV into the spot I rented. Left me in a very difficult situation.DARIN W. | Overall Experience
I was in a position where I needed to keep my things in storage longer than I had planned. Even before I retrieved them, the staff was super friendly and helpful. I would go to Morton Grove again!Michelle M. | Overall Experience
I had no problems.ELWOOD T. | Overall Experience
Every one I talked to was extremely friendly and helpful thank you.Eric L. | Overall Experience
AwesomeEron N. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
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¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
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¡Tenemos la selección más amplia de la industria!