Customer Reviews for U-Haul Moving & Storage of League City

5,813 comentarios

351 Gulf Fwy S   League City, TX 77573
(Right past the Cracker Barrell)

(281) 338-8778

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(281) 338-8778

351 Gulf Fwy S
League City, TX 77573
(Right past the Cracker Barrell)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Actually washing out the inside of the trailer would be nice but not a deal breaker

Tracy L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elizabeth K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle D. 
Clasificación:
5.0

I was nervous about the fuel cost. The truck had a fuel saver and I was pleasantly surprised at the fuel pump. $48.00 for about 160 miles. I think Sergio was at the counter to give me my keys. He was very kind and helpful.

Julia L. 
Clasificación:
3.0

the van was clean and they charged me $50 which is not acceptable

SeshanMurali V. 
Clasificación:
5.0

El cliente no dejó un comentario.

David E. 
Clasificación:
5.0

Jonathan the employée was awesome. He knew exactly what he was doing he got the job done and over all he is a really respectable employée. Thank you so much Johnathan. Thank you, Kim staggs

Kimberly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dwanta J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos L. 
Clasificación:
5.0

Staff were attentive but a little grouchy. Maybe due to super hot weather in July.

Eric W. 
Clasificación:
3.0

Had trouble with truck ,after hour Customer service is a joke it shouldn't even be called customer service after hours because there is no customer service after hours a bunch of bullshit!

rowland F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce M. 
Clasificación:
5.0

No changes necessary! Everything was quick and easy!!!

John S. 
Clasificación:
3.0

The computer wouldn't work so they couldn't complete my getting my truck for about 15 minutes. We just sort of stared at each other. The truck had a chunk of seat missing, seemed very dirty, the door wouldn't close completely without pulling really hard, and it guzzled gas. I went only 12 miles and lost over a quarter tank. One of the staff was very helpful though, so that was good. I think the other had a hangover.

Jeff W. 
Clasificación:
5.0

Great experience with Uhaul. I will be using again!

Kevin M. 
Clasificación:
5.0

Good service

andres H. 
Clasificación:
5.0

The truck had a very sticky parking brake.It held until you pulled it just right and then pow, it would release with a very loud noise.

Russel G. 
Clasificación:
5.0

Nothing….all was good

curtis K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl W. 
Clasificación:
5.0

Fast and easy.

Marvin V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig D. 
Clasificación:
4.0

Trailer axle seemed bent or something or vibration

ryan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
5.0

Do not push out nor cancel my reservation because I arrive less than an hour later than my pick up time.

Terrence M. 
Clasificación:
1.0

I would like for management to credit my card back . I had a bad experience with the trailer I rented for 2-days. I rented the 6x10 dual axel. The front drivers side tire was bouncing and wobbling making my truck and trailer shake really bad, I felt very much unsafe pulling my load. Also, the front passenger tire was almost out of tread and unsafe. Before loading the trailer I had to pickup about 40 rusty nails that were all over the bed with wood debris from the previous renter. I believe this trailer is unsafe and needs be put out of service before someone gets hurt. Thanks for understanding my concerns. Felix Ayala 713-894-0313 demiava@sbcglobal.net

felix A. 
Clasificación:
4.0

just clean the truck before handle key to customer

Francisco D. 
Clasificación:
3.0

El cliente no dejó un comentario.

KENT B. 
Clasificación:
5.0

Helpful, got everything checked in and then called to confirm that I hadn't left my dolly.

Michelle R. 
Clasificación:
5.0

The entire team was extremely kind and courteous. Best rental site in the area

Jon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce A. 
Clasificación:
5.0

Johnathan and aaazelle and I know I messed that name up but they both gave awesome customer service 100s across the board

Rosezelia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B.  |  First Impressions 
Clasificación:
3.0

I was supposed to get the first month rent free and that never occurred.

David B.  |  Overall Experience 
Clasificación:
4.0

Quicker to check out. I had to get out of unit and let associate know that I was ready to check out. Sign said to wait in vehicle but I had already waited a few minutes.

Joel C. 
Clasificación:
1.0

Mi contrato decía que con la renta de la troca me darían el primer mes gratis, pero me lo cobraron, el segundo mes que sería mi primer pago me cobraron $145.00 dólares pese a que yo deje mi tarjeta para que cobraran. El dueño es discriminador y no cu.ple con los contratos u- haul, Yo no recomiendo a ningún hispano a meterse en ese estorage.

Sara M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brendy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

Friendly and helpful employees. Clean, secure, and easy-to-navigate facility.

Jessica W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha A. 
Clasificación:
4.0

Please upgrade the trailers to be able to do the speed limit rather than limited to 55 because of tires and bearings. 55 is frustrating and frankly a hazard in Houston traffic.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly J. 
Clasificación:
3.0

I originally reserved my equipment at Webster location I waited in line for 30 min just to get told I had to go to the league city location. I had to pay for those extra miles that I would not have to if I had rented from the other location

Joseph M. 
Clasificación:
5.0

Great service! Despite I-45 construction, we highly recommend this Uhaul location.

Ariel M. 
Clasificación:
4.0

El cliente no dejó un comentario.

John P. 
Clasificación:
4.0

This site was the third U-Haul site I was sent to the morning of my rental which put me three hours behind planned loading time and travel time. The first site did not have the truck ready nor did the second. When I did get to Spartanburg the unloading crew I hired through U-Haul canceled.

Tim K. 
Clasificación:
5.0

Very friendly and informative. Great job guys!

Navid A. 
Clasificación:
5.0

My customer service counter rep was THE BEST. I highly recommend him for an ATTABOY (or cash - whichever he prefers).

Stanley H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda U. 
Clasificación:
5.0

Both of the associates that were present during my vehicle return and storage rental were extremely helpful and outgoing. If they said they were going to do something they followed through with it while multitasking with other clients. I also noticed while I was moving items into storage that both were still helping other arriving clients after hours - Top Shelf service

Michale B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Devin J. 
Clasificación:
5.0

Great people at this location.

Ben C. 
Clasificación:
5.0

Josh is an awesome! I own MOVED BY FAITH and josh and his team help us, and our clients all the time! Highly recommend.

ALEXANDER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monique E. 
Clasificación:
3.0

I got charged for 3 additional days, the break lights for the car hauler were not working by the time I reached Virginia, went o UHaul location near postman mall Virginia, they fixed the issue but did not document 2 additional days they verbally agreed to add so the return location charged me for 5 additional days where it was suppose to be 2 additional days and they are not able to assist since potamac mall UHaul did not document the incident

Farhan S. 
Clasificación:
3.0

The tow dolly needs work the straps over the tires were worn never snuggled up tight

DARRYL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

AnnMarie S. 
Clasificación:
5.0

Fantastic customer service

Peter K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele G. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY P. 
Clasificación:
3.0

Agent that processed my rental mistakenly entered it a a local rental . Upon returning the dolly to the location I traveled to , the mistake caused the receiving agent to assume I was in the wrong location . Unfortunately, the rude and condescending attitude she had ( which angered me ) caused an issue . Once she actually listened to me , she called the other location . The issue was resolved quickly and easily. It seems there was a combination of poor training and very poor customer (on receiving end) that made for an unpleasant experience.

OLAGUER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth K. 
Clasificación:
5.0

Just love this location. The owner represents UHAUL with excellence and professionalism. Great staff.

George B. 
Clasificación:
5.0

Everything was great .....

Jeannie J. 
Clasificación:
5.0

Everyone was friendly and knew what they were doing. I was in and out in no time at all. Pricing was right as outlined on the website with no surprises at checkout. I would highly recommend this location for prompt and accurate service

Oland R. 
Clasificación:
5.0

very clean. very safe and secure feeling.

angela r.  |  Overall Experience 
Clasificación:
2.0

Trailer was older and once I got it home, I noticed that it had a low tire. One tire only had 10 lbs of pressure. Not much of a check out of the trailer must have occurred. When I returned the trailer, I waited for a while and was heading inside as I did not see anyone. A guy was walking in the direction of the trailer but never greeted me. I was not sure until he started getting numbers off the trailer that he was there to check it in.

David B. 
Clasificación:
5.0

Very happy quick and easy…

Jacob D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jared P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cleavon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abby P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy W. 
Clasificación:
5.0

Nothing thing everything is great keep up the good work.

Willie M. 
Clasificación:
5.0

Outstanding service with help walking out the door to greet me as soon as I pulled in to the lot.

Todd T. 
Clasificación:
4.0

Cabin light didn't come on when opening the doors. This would have been very helpful at night.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

Very helpful staff. She was friendly and quick to get us going.

Bonnie R. 
Clasificación:
4.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwanta J. 
Clasificación:
2.0

The trailer is advertised as 6x12. The gate is not 6ft. I had to drive over three hours and when I arrived I could not fit my cargo on the trailer.

Brandon S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
4.0

Na

mansour A. 
Clasificación:
4.0

Did not realize I needed a card to gain access. Glad I went during office business hours

George P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph D. 
Clasificación:
5.0

El cliente no dejó un comentario.

keith L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chandra D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kori L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Beth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
5.0

I was able to drop the trailer off after hours because we got stuck in traffic on our way back. The staff told me what to do and I appreciated it.

Phillip L. 
Clasificación:
1.0

I spent $700+ to rent a 5x8 trailer one way from Hartford CT to League City, TX. When dropping off the trailer I heard the sales guy quote $140 from Maryland to League City. I figured one of the amounts was wrong. I asked the sales guy and he said the prices were automatically generated and there was nothing he could do. The trip from Hartford is only 17% further than Maryland, so maybe the cost should be $163 rather than $140. Not sure if it is because of driving through NYC, but I was required to take the additional $70 insurance so that should cover any perceived additional risk. Anyways, I just feel like I wad robbed.

Robert V. 
Clasificación:
5.0

Very clean and easy to access

Nelda Jo T.  |  First Impressions 
Clasificación:
2.0

Staff is so unfriendly it's comical especially the one who rides around on a skate board. I would never rent here again.

James H.  |  Overall Experience 
Clasificación:
5.0

Jonathan is amazing. Goes above and beyond for the customer. Excellent customer service at this location

Randy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irene G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario M. 
Clasificación:
5.0

Quick drop off and friendly people working for check in.

Pete B. 
Clasificación:
5.0

Nothing: very good customer service

Kenneth S. 
Clasificación:
5.0

I used this facility 8 years ago when I moved back to my hometown and when I was ready move I chose the same location because I knew it was clean and the service people are always friendly and I may even have to get a bigger storage.

Connie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russel G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy W. 
Clasificación:
5.0

Great staff , very professional.Highly recommend

jUNIUS S. 
Clasificación:
5.0

Great job keep up great work very clean location awesome staff great customer service

Jacob A.  |  Online Move In 
Clasificación:
5.0

Professional, knowledgeable & friendly.

Michael D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeremy B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Samuel M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachery M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold P.  |  First Impressions 
Clasificación:
5.0

Never had any mishaps with this storage site, out of all U-Haul storage I'd have to say that if I ever were to need to store anything again in the area I'll be back; U-Haul in the main office kept screwing up my payment was paid, I only had to call and ask this facility and give my name, wonderful people, and no I don't work here or even associated with U-Haul. Office hours should be a bit later for people who work 8-5 Monday through Friday and work mornings on Saturday and Sunday, but I do understand that most people don't work like that anymore other than a handful of people. I will recommend this particular facility to everyone I know that needs storage.

Jesse H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenny T.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie O.  |  Overall Experience 
Clasificación:
5.0

Nicest people I have ever felt with.

Nancy P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Veronica D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Primus J.  |  Overall Experience 
Clasificación:
5.0

The place where I moved my items from wasn't up to standard but the U-Haul storage here is same price and far better

Jesse H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L.  |  Overall Experience 
Clasificación:
3.0

There was not enough people to help. Waited 10 min before someone came back in and when he did he began helping someone else that just walked in. After the other person who had also been waiting said something to him, he became put out.

David B.  |  First Impressions 
Clasificación:
5.0

Climate control makes access a comfortable experience.

Marc B.  |  First Impressions 
Clasificación:
3.0

Only issue was my 24 hr access card did not work resulting in having to make multiple trips to access. Young man on duty was not very helpful but manager assisted when I returned and resolved the issue.

Jeania E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

migdalia s.  |  Overall Experience 
Clasificación:
5.0

We have used this location as well as the one on FM518 several times and have always been pleased with your employees and the service. Gracias

Patsy B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lillie B.  |  Overall Experience 
Clasificación:
5.0

Easy to reserve and pay rental.

Kathy B.  |  Online Move In 
Clasificación:
5.0

Nice and easy, good service.

DANIEL V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PABLO R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Noel C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

pamela b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Emery W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

LUCY G.  |  Overall Experience 
Clasificación:
3.0

This is Not Ariel

Ariel H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STACIE A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer L.  |  Overall Experience 
Clasificación:
3.0

Jonathan was great my only real issue is the system showed 2 10x15 units i reserved them and my reservation was accepted but when I arrived they only had one. I now have stuff at 2 different companies. 1 storage at self storage and rest at your location. I wanted everything st one place. Had the system been accurate I would not be inconvenienced.

Jeania E.  |  First Impressions 
Clasificación:
5.0

Always great service

JANICE S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Floyd M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Floyd M.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Brittnee S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

richard l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph K.  |  Overall Experience 
Clasificación:
5.0

The staff that is over there at this location is awesome Christine was the one that helped me she was amazing customer service was very friendly and right on point and I have recommended them to multiple of my friends you guys are awesome and very helpful and very reasonable

Marcus G.  |  Overall Experience 
Clasificación:
5.0

My issue is that the size of the storage unit very miss leading, I picked a medium that accommodate 1200sq ft of items and there is no way. I'm not sure if they gave me the wrong unit or if there was a mix up in discription but there is no way. Our largest item was a couch we had to turned up on its arm, I'm still not going to fit everything.

jodi s.  |  Online Move In 
Clasificación:
4.0

Hard to get a phone call to someone at the desk Instead of a national answer.

MARTHA F.  |  Overall Experience 
Clasificación:
5.0

Love it so far I feel my things are safe. Thank you U Haul

JANICE S.  |  First Impressions 
Clasificación:
3.0

There was constant problems with payment and I could never get through to the office by phone no matter when or how many times I called. Thankful that Josh (the manager I believe) was so understanding and runs a tight ship to get things figured out immediately through email. The facility would've lost our business after our free month expired if it wasn't for his ability to keep us happy customers.

Jaci C.  |  Overall Experience 
Clasificación:
4.0

Great online move-in process, nice facility, and friendly staff. My only complaint is that in a building this size, it is ridiculous to only have ONE elevator. Maybe take some of the money used to install all the office call stations that I never saw anyone use once and put it toward a second elevator on the opposite side of the building. That would be MUCH more helpful.

Stacie C.  |  Online Move In 
Clasificación:
4.0

Excellent service! Only suggestion for improvement is that they would prorate rentals when you don't need the entirety of the remaining month. Otherwise a perfect experience!

Joshua P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Hali C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Becki L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Demetrus S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenny T.  |  First Impressions 
Clasificación:
5.0

Help me a lot to have a place to keep my stuff during the covid-19 crisis and national security. Till I can get back on my feet. U-haul has always been there for me in time of movement and trouble. Gracias.

johnny r.  |  First Impressions 
Clasificación:
5.0

I really like this facility and the representatives were fantastic.

Claudette A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

hardy b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patsy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

james B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eryn C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas A.  |  Overall Experience 
Clasificación:
5.0

Instructions on the keypad could have been more clear. Having to log out of the security before opening the door when they're in different places was a tad confusing at first. Other than that the experience was excellent.

Steven P.  |  Online Move In 
Clasificación:
4.0

Move in went very well.

Barbara C.  |  First Impressions 
Clasificación:
5.0

The employees here are friendly and professional and helped me in a timely manner. The location and facilities are always clean, and I would highly recommended this location to anyone.

AARON A.  |  First Impressions 
Clasificación:
5.0

I really appreciate your time. I had a great experience i just needed a pull up unit

Billy M.  |  Overall Experience 
Clasificación:
4.0

After along day of moving my last load I was unable to get in the building it was really upsetting

Kevin P.  |  First Impressions 
Clasificación:
5.0

Amazing service, honest company, really want to help you!!! Prices are very reasonable

Joshua P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

gina q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

beverly d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mathilda M.  |  Online Move In 
Clasificación:
5.0

Moving is always stressful but using your facility was easy to move in and also just as easy to move out. The dollies you provide inside the facility made it just that much easier.

Scott S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Peggy F.  |  First Impressions 
Clasificación:
5.0

GM Josh is very helpful

MARY S.  |  First Impressions 
Clasificación:
5.0

Process was easy and quick. Christine answered all my questions and concerns with knowledge and kindness.

Woendi L.  |  First Impressions 
Clasificación:
5.0

Great service...

marcus p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David G.  |  Overall Experience 
Clasificación:
5.0

The free lock I received with the rental was in storage space as I was informed. I got lost a couple of times! But that is my bad... :)

Tracy H.  |  Online Move In 
Clasificación:
2.0

Everything was good but after looking around other companies offered same size unit at a better rate

Caleb C.  |  Overall Experience 
Clasificación:
5.0

I've had this storage unit for over 15 years. Never a problem.

KAREN H.  |  Overall Experience 
Clasificación:
5.0

Wonderful and helpful staff. Easy access to items you need to help you with your move with convenient pricing.

sara g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KEN K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jared g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

diana m.  |  Overall Experience 
Clasificación:
4.0

My issue was getting charged for cleaning the Truck. The only thing in it was some foam that was there when i picked it up.

Patrick C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda L.  |  Overall Experience 
Clasificación:
5.0

Victoria is always outstanding and knowledgeable. Clean, safe building w/ lots of space to load/unload.

Denise B.  |  Overall Experience 
Clasificación:
5.0

We actually drove into league city just after 7pm and we were unable to get access to our unit unit the following day. That was a little inconvenient. Others than that everything went smoothly.

Robert G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

YOLANDA E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose V.  |  First Impressions 
Clasificación:
5.0

staff is friendly and responsive.

Jose V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Becky W.  |  Overall Experience 
Clasificación:
4.0

Security is good staff was great it felt a little warm inside though for comfort.

Caleb C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle T.  |  First Impressions 
Clasificación:
5.0

No additional comments

THOMAS F.  |  Overall Experience 
Clasificación:
3.0

The facility itself is nice & clean. There was always a long wait for customer assistance at the facility. It was hard to plan when I could move my stuff out since the elevators were not working on multiple occasions. Most workers were pleasant and helpful.

ABIGAIL R.  |  Overall Experience 
Clasificación:
4.0

For the most part the employees and management were great. My closing management were helpful but not customer friendly or thorough when completing closing my unit. I didn't get a close out receipt or credit for my storage being paid in full through 04/17/20 for unit 1419 nobody seemed to know how to solve this issue or provide me with any answers. I have been and still am a customer of U-Haul for over 10 years. I still have a unit 1719 needing a lock remove due to having my lock key stolen when my truck was stolen. I was told by General or Regional Manager to let him know and he would open for me. I shared this information with location manager and was advised it would cost me $50. This unit is paid through 04/04/20 as well. I figured the credit $54.95 for unit 1419 would cover it. Please contact me via email if can assist or resolve my concerns. Sheila.tarpley@gmail.com Sincerely Sheila Tarpley

SHEILA T.  |  Overall Experience 
Clasificación:
5.0

I recommend this storage facility. They have always been very nice and helpful. It has always been clean and I have always felt safe.

CAROL P.  |  Overall Experience 
Clasificación:
5.0

Friendly and help staff. Very good customer service.

Mark M.  |  First Impressions 
Clasificación:
5.0

If I ever need another place to store my property, I’ll definitely come back here!

STEVE W.  |  Overall Experience 
Clasificación:
4.0

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Pamela W.  |  Overall Experience 
Clasificación: