Customer Reviews for U-Haul Moving & Storage at 51st & Hwy 169

8,607 comentarios

5140 S 103rd E Ave   Tulsa, OK 74146
(Hwy 169 & 51st St)

(918) 663-2845

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(918) 663-2845

5140 S 103rd E Ave
Tulsa, OK 74146
(Hwy 169 & 51st St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Brandon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Owen R. 
Clasificación:
3.0

Good staff. Storage unit needs repairs

ben k.  |  First Impressions 
Clasificación:
5.0

The location was great. I was very thankful how quickly and smoothly the check-in and checking out went. Thank you for your service.

arletta H. 
Clasificación:
5.0

El cliente no dejó un comentario.

alana J. 
Clasificación:
1.0

El cliente no dejó un comentario.

JASMINE M. 
Clasificación:
5.0

I don't see anything needing improvement. My experience was great!

Barbara J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jack H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Karyn C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robyn M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin H.  |  Overall Experience 
Clasificación:
3.0

Lady sitting down, has a crappy attitude and talks bad about her black co worker Marco. Whom, ironically,was exceptionally customer service centric and exceeded my expectations.

ANTHONY J.  |  Overall Experience 
Clasificación:
3.0

When we walked in to rent a truck the person at the front desk was sound asleep. It was very awkward and we had a hard time waking her up. When she did wake up, I don't feel she explained to us at all the way the cost works. I thought I was paying $29.99 for a truck and I needed to put some gas in it before I brought it back. I never in a million years dreamed it would cost me $171. I would have NEVER done it if I had know that. I was just picking up some cheap used furniture that didn't even cost nearly as much as the Uhaul. Overall it was just a very negative experience.

jennifer J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Traiton D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary H. 
Clasificación:
1.0

DITTO.... MY RENTAL TRUCK PICK LOCATION GOT CHANGED THE EVENING B4 I WAS TO P/U THE TRUCK AND TURNED OUT ..SAME THING ALSO HAPPENED ON THE DROP OFF POINT TOO....ADDING 35+ MILES FOR ME (THE CUSTOMER) TO JOCKEY THEIR RENTAL TRUCK AROUND TO WHERE THEY NEEDED IT .. I GAVE THE TWO GENTLEMAN AT MY "ORIGINAL DESIRED U-HAUL DROP OFF POINT" ( WHICH WAS 3 MILES AWAY FROM WHERE I UNLOADED ) AN EAR FULL OF FOUL LANGUAGE & GRIEF ONCE "THEY" INFORMED ME THAT MY NEW DROP OFF POINT WAS 25 MILES AWAY (CLEAR ACROSS TOWN) ... SO YOUR , SO CALLED, DESIRED RESERVATION PICK UP & DROP OFF PONTS ARE USELESS. DARN GLAD I DIDNT HAVE A FLIGHT TO CATCH...IF I WOULD HAVE HAD TO GET INTO A REAL HURRY TO CATCH MY FLIGHT AND ON THE WAY,GOD FORBID, TBONED A CHURCH BUS FULL OF GIRLSCOUTS ON THE WAY TO THE AIRPORT .... U-HAUL WOULD HAVE TO FILE FOR BANK RUPTCY AS A RESULT OF A MASSIVE LAWSUIT. IT'S NOT " IF " THIS SCENARIO MIGHT HAPPEN ... BUT JUST A MATTER OF WHEN ... SO U-HAUL, STOP USING YOUR CUSTOMERS TO JOCKY YOUR TRUCKS AROUND.

cynthia W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lilli O. 
Clasificación:
5.0

🙃🙂

Velia F. 
Clasificación:
1.0

Horrible!

ANTHONY F. 
Clasificación:
5.0

Keep them rolling!

John B. 
Clasificación:
4.0

Very efficient location with plenty of choices.

Stephen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen H. 
Clasificación:
1.0

They never answer phone. Poor communication on rental and setup.

Daniel R.  |  Overall Experience 
Clasificación:
5.0

Renting was a very easy process. The staff was helpful and friendly. Uhaul makes good use of internet reservations and using phone links to help the process go quickly.

Brian M. 
Clasificación:
4.0

El cliente no dejó un comentario.

j lino G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rebecca G.  |  First Impressions 
Clasificación:
5.0

Just keep to this standard.

Stanley A. 
Clasificación:
4.0

El cliente no dejó un comentario.

amy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eva G. 
Clasificación:
4.0

This location was great....unfirtunat we my we had to find it last minute. The original location... We had selected weeks before, did not have it equipment (or any equipment) when we showed up.

Jeffrey P. 
Clasificación:
5.0

If you could modify your rental online that would be awesome

angela G. 
Clasificación:
3.0

Owner was the one at the counter. No greeting, no smile no customer service. He needs to work on his customer service skills as the face of his business. Would not rent from here again.

Lynne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheng Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony D. 
Clasificación:
5.0

Staff was very helpful and professional.

Micheals T. 
Clasificación:
5.0

the ramp for the 26 foot truck could be just a bit longer. other than that the customer service was fantastic

Kathy P. 
Clasificación:
4.0

My reservation was initially for a location in another part of town. Close to where I would be using the truck.. My reservation was moved to this location. I noticed this when they called the day before to confirm. This caused me to drive 15 miles extra. There was no offer to help with this extra expense. I had to ask for something to be done to compensate for the additional cost the mileage would ad. They did adjust the mileage rate to help my cost somewhat. I should not have had to ask for this to be done. If you cannot meet the details of the reservation, you as the company, should offer to make the deal acceptable to the renter on your own. Other than that, everything else was handled properly

John E. 
Clasificación:
4.0

The only real issue I had was with the inspection I wanted to take multipule picture's of prior damages so as to cover my bases. But great customer service all in all and they were understanding when I needed to extend the contract

Michael H. 
Clasificación:
2.0

I booked my 15ft truck more than three months in advance for a one way rental. Less than 24 hours before pickup, I was notified that I wouldn't be able to pick up my truck until an hour later because the rental before mine. I had movers coming and could not take a later pickup. Two hours later, a truck magically came available. I was told by three people dispatchers and the general manager a truck would be available for me at my original reservation time. When I showed up to pick up the truck, the keys weren't there. The manager had to be called and I was able to get the truck. I can only guess they let me have an in town truck for my one way rental. Also, I rented a 15ft truck, but was given a 20ft truck. I didn't have that much stuff. While it worked out in the end, the stress it caused was not worth ever renting from UHaul, let alone this location ever again.

Stephanie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

verne M. 
Clasificación:
5.0

Bueno

Mengistu B. 
Clasificación:
5.0

David Hays is considerate, respectful and a pleasant manager. Staff is helpful and friendly . Thank you for all your help!

Erica E.  |  Overall Experience 
Clasificación:
1.0

This was a horrible experience and I swear I'll never use Uhaul again!! I asked for a manager to call me back about my rental and never got a call back. I was put in the wrong truck and was inconvenienced by having to return and get a 2nd truck to correct you all mistakes and making me over an hour late!! I was never given my military discount that I was promised!! I was never offered any discounts for the inconvenience your company put me through!! I was charged in the end $112 dollars for a $19.99 dollar truck!! I'm still extermly upset over all this and will from now on go through a different company and I ensure you all I will inform all my service member friends and all my Medic friends I work with that uhaul had zero respect for the military and Zero respect for those who work as paramedics!! I have gone as far as writting a local news company bout how horrible this experience was and how you managers have yet to contact me. This is just WRONG how you treat your customers!!!!

Rachael W. 
Clasificación:
5.0

Great Customer Service

Adrion T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony D. 
Clasificación:
4.0

Again! Store was not the problem. It was the overall experience that was awful

Terri G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denaishia S. 
Clasificación:
5.0

All was good. Thank you!

Rustin W. 
Clasificación:
4.0

The equipment was clean yet the air conditioner did not work well and the driver's window handle was missing a knob making opening and closing the window an unnecessary challenge.

Gene M. 
Clasificación:
5.0

pleasant friendly amd helpful

carole B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA T. 
Clasificación:
4.0

Was told wrong location for drop off. Ended up going clear across town and it cost me an overage fee on mileage!

Nolan C. 
Clasificación:
5.0

Make sure the gear shift is loose and check the brakes.

Roschelle W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Don S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tyler J. 
Clasificación:
5.0

Not one thing. Excellent job from start to finish.

DANIEL S. 
Clasificación:
5.0

I have rented from this location several times and have been very pleased with the service every time. Facility is clean and the service is top level. They run a great operation.

Stuart M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin A. 
Clasificación:
3.0

El cliente no dejó un comentario.

David M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Billy M. 
Clasificación:
3.0

Emergency roadside response, I had a blown out auto trailer tire almost to my destination where there was over 12 uhaul locations and I had to wait over 3 hrs on the side of the road.

John J. 
Clasificación:
4.0

The clerk was great and did a terrific job. The truck smelled like there was a smoke fest had taken place. It smelled like a rancid ashtray. Need to deodorize the trucks, especially ones that bad.

William H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Erica T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Billy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Beri F. 
Clasificación:
1.0

I arrived an hour late for the reservation I made and still had to wait another hour for them to have the UHAUL ready. Would not recommend. what's the point of making a reservation at all?

Dylan E. 
Clasificación:
5.0

The van I rented was rather dirty on the exterior, and looked as though it was never washed for the 5700mi of it's life. The interior was nice and clean(which matters far more), though.

Kyle C. 
Clasificación:
2.0

I rented a trailer for a few hours on July 5th and returned it to the same location July the 5th. On July 6th I was charged for an additional day. I called the location and was told the charge would be taken off my card, but 5 days later it's still showing!

DON B. 
Clasificación:
4.0

The staff was helpful and explained everything I needed to know. Staff was courteous even with a line of people forming. It was early morning, approximately 7:30am .The team seems understaffed. Not complaining bc places are short staffed everywhere; just an observation. Take good care of your employees! They work hard!!

Pam C. 
Clasificación:
2.0

Get newer trucks. The one I got was from the 80's

Marty E. 
Clasificación:
5.0

El cliente no dejó un comentario.

nathaniel D. 
Clasificación:
4.0

The overall was good. the one clerk never smiled though, and kept trying to sell product. charged me for something and then said she 'didn't know how to give the credit' so i had her get someone who did. this clerk said she had been working there for a long time, so i figure she knew 'exactly' what she was doing. everyone else was nice. she never ever smiled, said thank you or anything polite. the storage unit although said climate control was at least 80 degrees, way too warm for things that need climate control. i must add that i appreciated the Uhaul location and availability for an urgent need.

sharon C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mathew M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek B. 
Clasificación:
2.0

I was under the impression that since I was being charged so much per mile for gas that I didn't know till I dropped the truck off that I also had to fill up the truck. I was extremely frustrated by this.

Emmy N. 
Clasificación:
4.0

El cliente no dejó un comentario.

MaryEllen H.  |  First Impressions 
Clasificación:
4.0

Pleased with truck. Everything went well. Hope I never have to use iiagain though

Joanne H. 
Clasificación:
5.0

Have used U HAUL several times. Very pleased with his service and equipment.

derald R. 
Clasificación:
5.0

Was a good experience front to end. Everyone was helpful and accommodating.

Joshua B. 
Clasificación:
4.0

El cliente no dejó un comentario.

norman H. 
Clasificación:
5.0

Friendly and always helpful

Tracy M. 
Clasificación:
2.0

Reserved for pick up in BA but truck not there at time of pick up. The 51st street was time consuming and did not keep the same mileage and time allowances that BA set at time of reservation. Was pleased with truck performance.

jason T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy G.  |  Overall Experience 
Clasificación:
5.0

Great store. An improvement that would be nice is seating for 3-4 people waiting to rent equipment. Otherwise great store. Rented from them 2X and other stores in Tulsa, OKC and Albuquerque.

Dennis R. 
Clasificación:
1.0

Was asked when I would be moving in, I stated I would be that night I booked the storage unit, and I was assured they would make sure No trucks would be blocking my unit, I go pack up a 26' Uhaul and drive it all the way to Tulsa to unload it and there is a truck blocking my whole unit about 6 inches from the door so there was absolutely no way to get into it, having to drive all the way back up there now just to unload my truck finally. Way to many trucks and not enough room for them to park them so they are blocking tons of units, not only mine was blocked

Austin R.  |  First Impressions 
Clasificación:
4.0

Stephen was very helpful! I appreciated his help!

dana R. 
Clasificación:
5.0

The smoothest/quickest rental around town. Thanks guys!

Isaac C. 
Clasificación:
2.0

I tried to do online check and avoid the many people but could not do that. The code said good but doors required a card for entry and doing online I has no code. I did not access and I left unhappy and disappointed. The process sucked and was confusing and never again.

Joy H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
5.0

Sofia was amazing, here customer skills are one in a million.

seleste Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brooke S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRILBA J. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHELIA W. 
Clasificación:
5.0

Fast convenient service. In and out in no time.

JUDY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jason S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Xuan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Callie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP B. 
Clasificación:
5.0

Very quick and efficient

Jack C. 
Clasificación:
3.0

Customer service at check in Bixby location was not friendly.

yolanda E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROAH S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DIETRICH B. 
Clasificación:
5.0

Always use this location. Customer friendly.

Neil L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS D.  |  First Impressions 
Clasificación:
2.0

Don't overcharge your costumers

Alberto G. 
Clasificación:
5.0

Swift service...nice employees that were knowledgeable and efficient!

James E. 
Clasificación:
5.0

I've been moving over the past month and have utilized this location as well as another in Arkansas. The location is top notch!

James O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Drew M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JANICE R.  |  First Impressions 
Clasificación:
4.0

Rental fees are too expensive per month. Had to sale things I was happy to own in order to rid the storage costs. 105 per month for 5'x10' of space. Ridiculous

Matthew H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nakia M.  |  Overall Experience 
Clasificación:
5.0

Staff is always very helpful!

NEIL C.  |  First Impressions 
Clasificación:
3.0

I didn't get any info about the facility not did I get the correct storage building. I was charged more than I had on my reservation.

Rachel R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John T.  |  Overall Experience 
Clasificación:
5.0

The guys where really nice I really appreciate uhaul for being friendly

Takisha C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Angelle W.  |  Online Move In 
Clasificación:
5.0

The staff was amazing!!

Margaret W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B.  |  Overall Experience 
Clasificación:
5.0

5 stars across the board! Only thing to make the experience better would be for uhaul personnel to perform the physical labor of placing my items in storage.

Samuel D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara P.  |  Overall Experience 
Clasificación:
2.0

Everything was stolen out of my storage unit. Does your employees round daily on the premises because I was notified 2 days AFTER (1/13/22). And considering all of the facts, this burglary looks like an inside job. Either a present employee or a past one.

REAGAN T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KIM E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H.  |  Overall Experience 
Clasificación:
5.0

Love their respect and courtesy of the customers as employees.

Aletha W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

agnela s.  |  Overall Experience 
Clasificación:
5.0

David helped us a lot after our unit got broke into he had no problem at all helping us with the bill and giving us a great discount on a truck to move our stuff out and into our new home!!

Jake W.  |  First Impressions 
Clasificación:
3.0

U-Hauls late fee schedule violates the norms of decency. In my case I was out of town on a business trip. You charged me $30 late fee on a $129 invoice that was 20 days late. This figures out to about 445 per cent per annum. Usery rates by any definition. I called the manager to discuss this but he did not return my call. With our two companies in Arizona and California we have done tens of thousands of dollars per year with U-Haul. I have instructed our managers not to business with U-Haul at any of our locations in the future. J. Logan

Jim L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cyndii S.  |  First Impressions 
Clasificación:
5.0

Muchas gracias por el exelente servicio

SERGIO D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan F.  |  Overall Experience 
Clasificación:
5.0

I do not recall the name of the team member who helped me get checked in, but he was very. Imformative about answering any questions I had. Also went above and beyond explaining procedure of accessing the building via. Max security card.

Jonathon T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

agnela s.  |  First Impressions 
Clasificación:
5.0

The staff was excellent to work with I have multiple u- boxes in storage here so I’ve dealt with staff on several occasions and they are always great.

Lawrence R.  |  Overall Experience 
Clasificación:
5.0

My experience has always been amazing.

Bobby H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Harvey H.  |  Overall Experience 
Clasificación:
5.0

Great service!

Jo H.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Haleigh L.  |  Overall Experience 
Clasificación:
1.0

Lock was left on the storage could not get in touch with anyone in enough time to get all moved in!

robyn w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dallas D.  |  Overall Experience 
Clasificación:
5.0

Awesome place and great service

JUAN s.  |  Overall Experience 
Clasificación:
2.0

There was a flood outside our unit. We were told when we set up storage by the older lady that works there that there is NO insurance on storage units and we were not able to put insurance on our unit. All my pictures of my kids were ruined and U-Haul told us if we had insurance that they would have covered our damages. That lady is sooo rude Everytime I come in and lied to me and my family. I refuse to come into the store anymore. You can't get pictures back, thanks. Also the lady said we had 24/7 storage access, so we had a fully loaded uhaul truck to load into the storage we rented and got there and it said storage hours on Sunday close early, so we couldnt even access our storage to unload, had to have the truck an extra day, had to sleep inside truck so none would steal it or our belongings because of your worker LIEING! I almost lost my job. You all should be ASHAMED of yourselves and your POOR customer service. Try treating customers like you would want someone treating your own family!

randall c.  |  Overall Experience 
Clasificación:
4.0

Everything went well but the door to the air conditioned storage area did not work for some time (stayed open). I would use U-Haul storage again!

Ernesto V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Niral B.  |  Overall Experience 
Clasificación:
4.0

David and staff are great! They were always so helpful and went out of their way to help our move easier.

jennifer w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA M.  |  Overall Experience 
Clasificación:
5.0

The owner himself was at the desk and could not have been more helpful. I almost don't want to say good things in case we need an extra unit and they become full.

Todd J.  |  First Impressions 
Clasificación:
5.0

very helpful and accommodating for my last minute needs. thank you

Marla W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Asia T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Clarence M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MAX W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Iman W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

June S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

david h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

josh g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE P.  |  First Impressions 
Clasificación:
5.0

Have always been very nice and helpful, very friendly.

MARVA W.  |  First Impressions 
Clasificación:
1.0

As far as the staff, they were super friendly and helpful. Other than that, I was highly disappointed with the facility. First, I had the climate controlled units (a total of 5). I've been in a few times and noticed the temperature in there to be very hot for being climate controlled. My dad and I started to move my stuff out on Friday, June 18, and it was around 90 in the area where my units were located. It was nicer to work outside with the breeze than work inside. I've had UHaul storage places in Texas that the climate controlled units were kept around 75-78, so it was nice to move in and out. So the biggest complaint is the climate controlled units are not worth the money here. If I need more, I'll go elsewhere. Secondly, at one point, the automatic opening doors stopped working at one point, so myself, my dad, and 2 ladies got locked in. I tried calling the office, but got voicemail. We almost went out the fire exit because we were all getting really hot and couldn't get in touch with anyone to let us out. Eventually my dad was able to get it opened. If I was looking for an outdoor unit, I might come back here, but I won't ever be back for climate controlled. It was a waste of money and time. I wouldn't recommend using this location. I would rather have my storage experience be more about what I pay for (my storage units) than friendly staff.

Stephen D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNIE H.  |  Overall Experience 
Clasificación:
5.0

Thanks for all the help and friendly service.

DONALD S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTA Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly R.  |  Online Move In 
Clasificación:
4.0

Appreciated getting 1 month free after renting a moving truck from UHaul. But if my unit had been located inside rather than outside, it would have been extremely inconvenient to not be able to get into my unit after 10pm. Also didn't appreciate trucks being parked in front of my unit when I needed access after 7pm.

MICHELE K.  |  Overall Experience 
Clasificación:
5.0

Great people & service. Much Thanks 👍

Paul S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan P.  |  First Impressions 
Clasificación:
5.0

Great

HUENENE H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry-Pope S.  |  Overall Experience 
Clasificación:
2.0

The broken water pipe and the way it was handled was a main reason to move out. I realize U-Haul did not deliberately cause the problem but trashing my goods with no consideration for the loss was not good. At least I was given a replacement lock for the one cut off when I couldn't make a 700 mile trip in the time allocated to clean/empty my bin. Up until this loss the rating would have been 4 or 5.stars.

Robert C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandera A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS D.  |  First Impressions 
Clasificación:
5.0

You have a great staff at this location.

JL K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B.  |  Overall Experience 
Clasificación:
5.0

Thank you for the good service and support with our storage!

mary r.  |  Overall Experience 
Clasificación:
2.0

Uninterested staff every time I went into the office, unfriendly and quite friendly appeared to hate their job. Always busy and never enough staff- waiting often with too many people not distancing nor wearing masks- staff wearing theirs in their chin or not at all. Could not answer questions would say " let me get my mgr" then he was always unavailable. Very frustrating.

Erin H.  |  Overall Experience 
Clasificación:
5.0

I had a billing issue and everyone from the call center to the store where very helpful and professional. There where about to resolve my problem in a timely manner.

Angela S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARION P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHES F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

william w.  |  Overall Experience 
Clasificación:
4.0

It's a nice facility but I think the storage units are just a little over-priced.

DARRELL N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

David B.  |  Overall Experience 
Clasificación:
5.0

Was very friendly and helpful. Even clean a truck for us. I would give it 10 stars if I could.

william w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Don H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G.  |  Overall Experience 
Clasificación:
5.0

Steve at the 51st and Hwy 169 store in Tulsa, OK was very friendly, courteous, and efficient.

CHES F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike H.  |  Overall Experience 
Clasificación:
5.0

Outstanding young lady in the office answered all my questions. Explained the process & walked me to the storage unit. Very pleased with the unit, personnel and unit. Thank you for everything!

sherry p.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

karen g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

tom t.  |  First Impressions 
Clasificación:
3.0

Everything has been great until we received this notice - we HAD NOT MOVED OUT. I cannot tell you how disconcerting it was to receive this notice. We were not sure if our belongings had been stolen or what was going on. It took three phone calls before they could even find our name in the system. Then one guy called us back and said it was a mistake and our stuff was still there. Of course we drove in from out of town ourselves to verify - thankfully the locks were in place and everything still there. I realize mistakes happen but these types cause a lot of stress. I'm glad it was fixed but hope it never happens again.

WADE W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

teresa m.  |  Overall Experience 
Clasificación:
5.0

Shelby was a delight to work with. You should be proud to have her as an employee of your company.

Jimmy B.  |  Overall Experience 
Clasificación:
3.0

The unit I had was right by the rental return lane and it was always blocked by a truck or trailer. Every time I needed in my unit I had to have them move a piece of equipment out of my way.

Melissa A.  |  Overall Experience 
Clasificación:
5.0

Great experience!

Mental Health A.  |  First Impressions 
Clasificación:
5.0

Ability to read customers, knowledge of product, attentiveness and communicated clearly.

LISA M.  |  First Impressions 
Clasificación:
5.0

Staff that rented to us was exceptionally helpful!

JAN E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL M.  |  First Impressions 
Clasificación: