Customer Reviews for Supreme Automotive
(Distribuidor de U-Haul del vecindario)

76 comentarios

5344 Covington Hwy   Decatur, GA 30035

(404) 378-3354

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 7 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(404) 378-3354

5344 Covington Hwy
Decatur, GA 30035

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 7 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

When I checked out the van , I didn't realize I had to set the fuel , so when I returned it .. I then realized it asked me where the gas was . I added gas to the tank so it could be where it was when I got it . Basically , I think all gas should be recorded by photos so customers aren't confused . I was charged $20 although I put fuel back to where it was .

Zakia H. 
Clasificación:
4.0

I was told I was renting for 24 hrs, but was charged for 2 days after 18 hrs.

Lee M. 
Clasificación:
1.0

Maintenance of utility vehicles

Ronnie L. 
Clasificación:
1.0

Owners brother added fees that were not true !

Tikiyah H. 
Clasificación:
1.0

I have extra charges and no one can tell me why.

Joseph A. 
Clasificación:
4.0

You all did a wonderful job. Unfortunately, there was some minor issues that I experienced. For example, I did receive my additional item which was a utility dolly. However, it was taking care of by customers service by refunding my funds back. Thank you all!

REGINA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jasper P. 
Clasificación:
3.0

U Haul rent owners were not there,had to wait for them to come.Had a pickup time also. Gracias

Gloria M. 
Clasificación:
5.0

Great service

Ira G. 
Clasificación:
1.0

The truck that I reserved online was not available, so it should not have been an option to choose what I went to reserve a vehicle. The truck that I ended up getting for the day had sensor issues, so there were emergency lights on on the dashboard of the truck but the people working there told me to ignore them. That did not make me feel like the truck was safe to drive. The fuel tank lever changes, so even after I filled up the tank it still showed that it was not full so when I returned the truck the person charged me for a tank that was not full even though I did, in fact, fill up the tank. They were not willing to reason with me or understand that the truck was faulty and that the woman who gave me the truck the day before had indeed told me that the sensors were faulty. I would not recommend this location to someone else.

Briana C. 
Clasificación:
3.0

The lady who work there tried to overcharge me and say that I didn't clean out the van when I did and I have pictures to prove it also tried to trade me for some gas that when I took the car it was a quarter tank and when I brought it back was still a quarter tank I only went 12 miles I didn't like the attitude or the fact that they trying to overcharge me and I'm hoping that my money come back to my card

Laura L. 
Clasificación:
1.0

Teach people to have good customer service and manners

Kiana H. 
Clasificación:
4.0

The host/owner was nice and knowledgable!

RHONDA W. 
Clasificación:
3.0

This location was the second option since the first was not available.

Harold M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRYL T. 
Clasificación:
2.0

Limpieza

Latisha W. 
Clasificación:
5.0

So helpful! Loved the lady who took care of me when I arrived. She made everything a breeze.

Eno T. 
Clasificación:
1.0

I checked it around 9:30 am. Returned my truck just after 7pm on the same day. However I was charged for an additional day just for being two hours late. The facility called at 5:42pm and stated someone was there to rent the truck I was driving which was ultimately a lie because when I returned the truck all of the lots U-Huals were still on the lot. Including the ten foot which I rented. Seems like I got a call just to get consent to charge me for a full day that I didn't need or use.

Tina W. 
Clasificación:
1.0

The service was poor and they scam you

Tiera H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAI C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alvin N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pamela N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonita D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DJUAN M. 
Clasificación:
3.0

Clean the vehicles before renting them. Vehicle was not prepared to rent but i had an urgent need for a vehicle to not complain.

Cecile D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Betty B. 
Clasificación:
5.0

Other than the truck not being cleaned, the building was not like your average Location, to rent, it was a tire shop, I didn't want to sit down anywhere.

Angelo C. 
Clasificación:
2.0

Charged a cleaning fee for equipment that was way below standard.

Jami L. 
Clasificación:
5.0

El cliente no dejó un comentario.

john W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Syca J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Cherrie P. 
Clasificación:
5.0

Very Nice

Elease M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Constance M. 
Clasificación:
2.0

El cliente no dejó un comentario.

FATIMA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
3.0

The location is at a busy intersection. Everytime i had to use the breaks, the van shook. It was nerve wrecking

RYAN S. 
Clasificación:
3.0

The esthetic of the facility is not what I expected and needs improvements. However, the young lady was friendly and it took less time than I expected.

SHARON D. 
Clasificación:
1.0

The Truck was dirty, out of date, drove terrible and broke down. Road side assistance was of no help, the call for help was disconnected and no return call. The log in information used for the online uhaul roadside assistance didn't work. Terrible service, equipment and experience

Demian B. 
Clasificación:
1.0

The location is set in a filthy used tire shop. The office was filthy with debris, empty food containers, grease and just plain dirty. The office staff was the rudest person I have encountered using Uhaul. She refused to get up from the desk and check vehicle back in. Covid was not a concern because not one person was wearing a mask. The truck was dirty and had not been cleaned. I will never eveise this location again

Danielle H. 
Clasificación:
1.0

If your reservation is for this location, contact U-Haul and request a different location, or PICK UP/DROP OFF DURING NORMAL BUSINESS HOURS!!! DO NOT TRUST THE PROCESS OF CHECKING IN/OUT AFTER HOURS AT THIS LOCATION. I DO NOT RECOMMEND THIS LOCATION AND I WILL NEVER PICK UP RENTAL EQUIPMENT FROM HERE EVERRRRRR AGAIN!!

Jasmine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremiah C. 
Clasificación:
5.0

https://www.amazon.com/ap/cvf/approval?arb=08eee20a-efef-4116-b74c-154d06c159ae&openid.assoc_handle=anywhere_v2_us&pageId=anywhere_us&openid.return_to=https%3A%2F%2Fwww.amazon.com%2Fap%2Fsignin%3Fie%3DUTF8%26clientContext%3D134-3706608-4513931%26arb%3D38f6a47c-ddde-45eb-959c-a547e8595966%26openid.pape.max_auth_age%3D0%26use_global_authentication%3Dfalse%26openid.return_to%3Dhttps%253A%252F%252Fwww.amazon.com%252Fs%252F%253F_encoding%253DUTF8%2526gclid%253DCjwKCAiAm7OMBhAQEiwArvGi3KhhRhDIZtMGYlQ0pFGk3HIp5eM3ZJKWJ1dUB7J3ZsoSMKLday5g-xoC5H4QAvD_BwE%2526hvadid%253D557209947814%2526hvdev%253Dm%2526hvdvcmdl%253D%2526hvlocint%253D%2526hvlocphy%253D9010832%2526hvnetw%253Dg%2526hvpone%253D%2526hvpos%253D%2526hvptwo%253D%2526hvqmt%253Db%2526hvrand%253D10062331137216664647%2526hvtargid%253Dkwd-297505614716%2526hydadcr%253D20142_13296026%2526ie%253DUTF8%2526index%253Daps%2526keywords%253Dtv%252520at%252520amazon%2526ref%253Dpd_sl_hj5nshs9k_b%2526tag%253Dgooghydr-20%2526ref_%253Dnavm_hdr_signin%26openid.identity%3Dhttp%253A%252F%252Fspecs.openid.net%252Fauth%252F2.0%252Fidentifier_select%26openid.assoc_handle%3Danywhere_v2_us%26openid.mode%3Dcheckid_setup%26openid.claimed_id%3Dhttp%253A%252F%252Fspecs.openid.net%252Fauth%252F2.0%252Fidentifier_select%26pageId%3Danywhere_us%26openid.ns%3Dhttp%253A%252F%252Fspecs.openid.net%252Fauth%252F2.0

KEVIN Y. 
Clasificación:
5.0

Professional!!!

JARVIS S. 
Clasificación:
1.0

The people was very unprofessional. I do not agree with these charges

Terakesha B. 
Clasificación:
1.0

We were very disappointed with this rental. For starters, they did not have anywhere to park customer cars. Every car parked there was being worked on by what seemed to be a mechanic. When we were taking pictures to ensure that the car was as stated in the verification process, the owner felt the need to interact with us. She had a tablet in her hand, no mask on, and approached us by asking if we were the ones renting the car. We said “yes.” She continues “is this the time that you booked it for?” We replied “yes.” Then, she told us to be careful with the car and return it safely because that was was her “baby.” We didn't appreciate being approached with her demeanor. Then, we got in the van, and it was so dirty! It smelled terrible and had grease stains all over the handles and the dashboard. Majority of the handles were sticky. Because we had nowhere to park, my husband drove us back home to drop the car off and I got some wipes to wipe down the steering wheel and surrounds. The smell persisted through the entire drive. The gas tank was given to us a little below 1/8 tank. We would not even make it far onto the highway if we didn't get gas beforehand. The brakes were also bad. Whenever we pressed on it, it felt like the car was still moving. There was a big delay from when we pressed the breaks and when the car stopped. This was not a great experience for us, especially since we drove it for 4 hours in this condition. We will not be coming to this location again.

Therry B. 
Clasificación:
5.0

Excellent, friendly, professional service. Would highly recommend.

KAREN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin O. 
Clasificación:
1.0

The car needs to be cleaned and sanitized, and the gas needs to be full , the gas it was on E and they told me to fill the gas and bring it Empty. I was so scared while driving to the gas station, it was empty,

Hanna B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mario N. 
Clasificación:
5.0

Thank you for all your help/assistance

Lucius G. 
Clasificación:
5.0

Bueno

HORATIO W. 
Clasificación:
3.0

El cliente no dejó un comentario.

WHITNEY F. 
Clasificación:
3.0

Very professional and friendly!! I'll definitely use them again!!

JEREE B. 
Clasificación:
1.0

The U-Haul kept running hot and roadside would not pick up

Tenisha P. 
Clasificación:
3.0

Ashes from previous driver, low fuel , no dolly

LATOSHIA M. 
Clasificación:
1.0

Establishment was scary, grimy and filthy. I felt unsafe

Princess C. 
Clasificación:
5.0

Nicole provided excellent customer service in accommodating me with a truck.

Jamilla P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEON C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Topeka H. 
Clasificación:
1.0

Very ghetto hood rat operation I am a black customer so I will speak the truth about this ghetto location

Vanessa W. 
Clasificación:
2.0

Truck had physical damage, when I went to load it I found a colony of cockroaches. I drove it less than a mile and returned. Wasn't given any kind of refund.

LAURA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zakiya W. 
Clasificación:
5.0

El cliente no dejó un comentario.

norris C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica M. 
Clasificación:
3.0

Actually, my original request was hwy 20 S in Conyers, GA. It was closer to my house in Covington GA. Uhaul moved my request to Stone Montain GA. I would have preferred any Conyers or Covington location. I had to call to get a closer location. Covington hwy location was good. Dents on the truck was acknowledged. We assume that the truck was checked. After leaving the Covington hwy location, we had to contact Roadside Assistance for a blown out headlight.

Linda D. 
Clasificación:
5.0

It was a fast response and drop off

Ruben M. 
Clasificación:
1.0

This place was disgusting. It was like picking the truck up at a trash dump. The truck was in good condition but the locations was not.

Ryan G. 
Clasificación:
4.0

El cliente no dejó un comentario.

lakeya R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin O. 
Clasificación:
5.0

El cliente no dejó un comentario.

vanessa J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Valeria J. 
No se han enviado comentarios para esta ubicación.

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